This was my first time using a cleaning service, so I wasn't entirely sure how to evaluate pricing…read more I received quotes from several companies but ultimately chose Globus because of their quick response time. I needed a deep cleaning before an open house the following day. My initial quote was $390 and included a broad range of services. After discussing my specific needs--a surface-level deep clean (no organizing or cleaning inside drawers or cabinets), cobweb removal, dusting of blinds and windows, and vacuuming/mopping--the final quote increased to $430. While that seemed somewhat high, I understood that the additional services would require more time and effort. The cleaners arrived on time at 8:30 a.m. and finished around noon. Because I was busy working, packing, and preparing for the open house, I wasn't able to thoroughly inspect the house until after they had left. At that point, I noticed several areas that had not been properly cleaned. The blinds and windows in my daughter's room were not dusted, cobwebs remained in the bathroom, bedroom, and living room, and the shutters in the master bathroom were untouched. These were all services that I specifically requested and paid extra for, and they had been discussed and agreed upon with the owner prior to booking. I also noticed a strange residue on the bottom of the guest bathroom shower door. When I contacted the company, they responded quickly, which I appreciated. However, instead of handling the issue directly, they had the cleaners contact me personally, which I found unusual. The cleaners explained that the residue was already present and that they had attempted to remove it, so they did not believe they were responsible. The company offered to send the cleaners back to address the missed areas, but by then it was around 5:30 p.m. on a Friday. The cleaners mentioned they were no longer nearby and needed to pick up their children. Given the timing and the traffic, I declined the offer. I spoke with the owner again, who was apologetic and continued to offer a return visit, but with the open house scheduled for the next day, the timing was no longer practical. Overall, if you are looking for a basic cleaning service, I might consider using them again. However, I do not feel there was enough attention to detail, and it seems there may be communication issues within the team regarding customer requests. The additional services I specifically booked and paid for were largely overlooked, which was disappointing. In the end, I felt that I paid a premium price for what amounted to a fairly basic cleaning.

The cleaners at Globus are amazing! I don't think my house has ever been this clean. We're getting…read moreready to sell our home and needed a deep cleaning for photos, but I forgot until the end of the week and they were still able to send a team out on Monday. They came in and made quick work of every spot in the house. They are experts! They're priced competitively, but for the work they do, it feels like a steal! I'm so happy I went with Globus Cleaning.

On time, pleasant, reasonably priced, and they left my house spotless! Highly recommend!read more

The ladies did an excellent job at both of my properties. They were quick to respond, communicated…read morevery well, and provided great service and at a great service fee.

Amazing communication! Fast responses and on time! Had them deep clean the kitchen, bathroom and…read moreliving room. Then standard clean the bedrooms. I asked for non fragrant cleaning products and they delivered!!! I'm so happy with the results and I would definitely recommend! Will be using the services again as they were so kind and got the job done!

I'm moving into a new apartment and expressed exactly what I wanted/expected right off the bat. The…read moreapartment was already pretty clean, but I explained I wanted the appliances to be cleaned a bit deeper, cabinets, floors, etc. This was a same day service which I appreciated. But as for the cleaning I got 2 people for 2 hours at $60 per person for per hour. So I paid $240 total with a $25 tip. When the cleaners left I was confused on what they cleaned. The floors(only the living room and kitchen) were mopped and the outside of the cabinets were wiped, but that's about it. They didn't mop or vacuum the stairs or anything on the second level. Appliances were not touched. I honestly don't know what these 2 people did for 2 hours. I messaged the owner and she offered to have them come back to clean the fridge, but unfortunately I don't really trust their services anymore so I'd rather count my losses and do it myself or hire someone else. Long story short, I paid $265 for someone to mop one living room, and wipe the outside of some cabinets. Very disappointed and I feel robbed. UPDATE: The owner reached out and offered to send more cleaners. We eventually settled and they gave me a 50% refund which I appreciate. Seems like it must've been a fluke and the business owner wanted to make it right.

Great work by the team. My home looked brand new inside of 2 hours. Friendly, fast service.read more

Maid in the USA came to my place for the first time and they did a fantastic job! It was so nice…read morewalking back into a clean home which not only looked amazing, it felt amazing physically and emotionally. If you haven't already, give Vince and crew a try!

Excellent service, but I little bit expensive (for me). Very…read moreprofessional, very cleaning since they came 3 people. Again it's only my opinion.

I got great experience with this cleaning company. I needed just a regular cleaning of my…read moreapartment. Girls did their job perfect. I appreciated it and I recommended already to my friends .

Bright House does a great job and they're always on time and very efficient. Will not quote you one…read moreprice and then take longer to clean. We were very happy with their service for a move out cleaning and our own home. Highly recommended.

I had to move out cleaning. The service was excellent- everything was cleaned perfectly and looked…read morelike new

They claim to do move out deep cleaning, but what I got was shallow cleaning! The crew arrived…read morelate due to traffic which I understand, so they ended up starting at 9:30 AM and one her team members named Jessica, told me they would complete their work after 5 PM, which seemed reasonable, as the unit is almost 1700 sq. ft. and has 4 bedrooms and 4 bathrooms that was completely clear of furnishing and household items. I get a text from Jennifer at 11:47 AM that they will be done by 12:30 PM! When I came to check, all they had was Windex and bleach spray and nothing to take off water stains and they did not clean the outside windows and missed cleaning the kitchen windows entirely both inside (which I think was because they couldn't get up on the large countertop) and outside, did not know how to pull out the fridge racks to clean, didn't touch the washer and dryer at all, missed collected dust on the bathroom windows, left spots on the bathroom tiles and did not get out the water stains on the shower heads and faucet. The unit also had a strange, cheap chemical like smell and I think it was a result of cheap cleaning items they used. When I pointed out that the refrigerator racks needed cleaning and showed how all you need to do was pull up and out the rack, they said sorry and started cleaning the racks with a very dirty rag that was already heavily used! I was not going to stay there and babysit them and point out everything that they should have covered and by that point thought to myself, forget this, we did not pay to babysit so called "handywomen" cleaners! Furthermore, they brought what seemed to be cheap cleaning equipment you'd see at Dollar General. How can a professional cleaning service use only cheap over-the-counter cleaning items and expect to "deep" clean your unit! Also, I appreciate that the cleaning team were Brazilian immigrants as I'm an immigrant from Korea, but they could not speak English at all and it was difficult to communicate, despite their use of Google translate. If at least one team member had a grasp of elementary English it would have been smoother communication. If it were not for the condescending attitude of the owner Jennifer, I would have given this a 2.5 rating, but her attitude exemplifies someone who should get zero starts. Initially she did offer to come down herself, but after seeing what occurred I had no desire to interact with her company again which as a customer I have a right to do. This was especially the case when she outright lied that her team spent 8 hours at my location, when they only spent 4 hours (and about 30 minutes was me driving to the location, so they only probably worked 3.5 hours). In addition, every time I pointed out with pictures what was not done, she gave every excuse as to why it was not done. I ended up working with my partner for four hours to clean up what her crew didn't. Jennifer claimed "a specialized service for stone cleaning is required, as excessive scrubbing may cause damage." We used concentrated vinegar and baking soda and got all the water stains off the shower heads and faucets and used Goo-Be-Gone and got the tiles in the bath and shower areas looking like new. I also used a re-tractable squeegee to clean the outside windows in about 30 minutes. And we are NOT professional cleaners! I was NOT going to pay full price for this supposed move-out deep cleaning, as her crew accomplished what I would consider average house cleaning services, so I offered to pay $224 for 4 hours of service which is about the average per cost of house cleaning services in LA which I looked up online. She refused to compromise with me and threatened legal action against me. At this point I gave up and guess I'll have to take time out of my life to fight her in small claims court for $275 she is not entitled too. Be very careful about this vendor as the pictures she shows about her professional services seem made up as she shows miraculous transformations of her cleaning services such as restoring a horrendous looking tub into new and her handywomen services as a fixer upper, yet her crew could not take out refrigerator drawers to clean them, did a half hearted job cleaning shower tiles and water stains, etc. Potential buyers beware! ***IN RESPONSE TO JENNIFER C's COMMENT*** This vendor claims her crew came at 8:24 AM, but I have on a camera capture that she arrived at 9:06 AM and the other came at almost 9:30 AM, and she's still holding to the idea that they worked 8 hours. This is absolutely absurd, delusional and an outright lie! Furthermore, she claims you cannot get deep cleaning move-out service for less than $45/hour, but they did not provide deep cleaning move-out service, but rather just average house cleaning service which is the rate I paid since that's what they provided.

They left the wall renovation incomplete and we couldn't figure out a way to make things work. They…read morejust couldn't get the job done and got extremely upset and left the work unfinished. I had to hire a different handyman to finish the job. It's awful they did this to my property!!!!