Dolores was amazing in helping us find the right vehicle for our needs. She truly listened to what…read morewe were looking for and was very attentive every step of the way. She answered all of our questions and helped us stay within our budget while exploring different options. We test drove a few vehicles until we found the one that was perfect for us, and Dolores was patient and supportive throughout the entire process. She is very knowledgeable and took the time to explain all the features so we felt completely comfortable with our decision. The staff was also very friendly and made the whole experience enjoyable. I would rate Dolores a 10/10 and highly recommend her to anyone looking for a vehicle. Thank you, Dolores, for helping us out--we absolutely love our new Mazda CX‑50 Premium!

Hands down the fastest car buying experience ever. Financing the vehicle, of course, is the longest…read moreof all the processes. Our salesman, (George) Giovanni Garza was responsive, informative, amiable and lastly very hands on as he provided personal instruction and overview of the vehicle. First time ever Mazda owner and the entire process from start to finish was enjoyable and painless. The GM greeted us initially AND thanked us at the conclusion for purchasing. Thank you for making it so easy for me.

Everything! Great to work with. Stands behind their guarantee. Helpful in every way.read more

I see this place clean and ready for business.. online // vehicles seem reasonable and worth…read morebuying!!! Love looking at all the nice vehicles for sale...

I had an outstanding experience purchasing my vehicle, and I highly recommend working with Moses…read more From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right car without any pressure. If you're looking to purchase a vehicle and want someone who truly cares about their customers, ask for Moses. He went above and beyond to ensure I had a smooth and positive car-buying experience. Thank you, Moses, for making this such a great experience!

Had some issues with my Rogue I purchased from Gunn Nissan. My advisor was Josh Jordan. Josh was…read morevery professional and handled my issues with patience and friendliness. He is knowledgeable of the cars and works very hard at what he does. He should get a promotion.

I came here for an oil change. The service was fast and well-done. Yes; they try to up sale you…read morewith the whole air conditioner filter needs to be replaced and other up stuff; however, turning them down was incredibly easy. They didn't harass me like other businesses have. I was in and out within an hour and a half. Everyone working there I was incredibly kind and welcoming. I definitely recommend this establishment.

I have been a customer since 1998 and never was referred to a manager or loyalty director (if they…read morestill have those) for all of my recent issues. Gunn Nissan felt that I should do a lot of their job myself and my problems with the vehicle was not their problem. From figuring out how to charge my EV all on my own to dealing with poorly chosen tires that wore out so fast and could have resulted in terrible accidents and bodily injury. I never experienced such terrible quality or such indifference. It truly felt like my almost 30 years of being a customer did not matter to anyone in that building or beyond that building. The next 30 years will definitely be with another dealership and manufacturer altogether.

Rodney is the only guy I trust to help with my car problems. (He already knows I'm headed to Subaru…read moreafter this latest adventure with VW.) Huge shoutout to Rodney & Crystal for being the best service advisors a girl could ask for! For some context, I've had my car for a little over 3.5 years and just had a $6,000 repair. Thankfully, I only paid about $2,300 thanks to the extended warranty I purchased with my brand new VW - and the help from Rodney & the service manager at Alamo Heights VW! The car? Terrible. The people and service? Top tier.

You'd think that with so many reviews mentioning the same issue, there would be some effort to…read moreimprove the process. Apparently not. I scheduled an appointment for a simple oil change at 12:15 PM. It is now 4:22 PM, and my vehicle is only just being worked on. I understand that service departments can get backed up, but a delay of over four hours for routine maintenance is unacceptable, especially when customers are given no realistic expectation of the actual wait time. What is most frustrating is that this appears to be a recurring problem based on previous customer reviews. Delays happen, but poor scheduling, lack of communication, and consistently overpromising wait times point to a larger issue with how the service department is managed. Would give half a star if I could.

I have been to this service center twice. On both occasions the staff have been professional and…read morehelpful. I have never been to a service center that offers such outstanding service. Thank you for providing excellent customer service.

I'll start with Patrick, who is awesome. He's the guy who comes and gets your car when your tire is…read moreflat. I met him twice in a few months right after buying a car, so the tires suck, but the service was mostly ok. My windshield also seems - and admittedly I'm no expert here - to suck, but there's no Patrick for windshields that are seemingly made to pit and crack easily. I've been trying to get my car in for a month. I would say that scheduling a windshield replacement within a reasonable timeframe is like pulling teeth, except my dentist is a lot more available than these guys are. The gigantic glass pane that might break while keeping rocks away from my face seems both fragile and important. Were I ordering parts, that would be one I would try and keep in stock. And loaner cars, I would have these available as well. I'm guessing whoever is ordering the things is probably related to Leon, because it seems they definitely didn't get hired for being good at figuring out what to order. I was waiting on a windshield for almost a month; today I was told that, instead of an appointment tomorrow, they would need to reschedule as they don't have loaner cars available. Aside from the fact that they are unable to provide me with a windshield and/or a car, the app's service requests workflow also feels dismissive and unhelpful. I don't think I should have to make requests like "hey could you go ahead and answer *ALL* the questions I asked, as opposed to answering one of seven questions and calling it a day?" Not sure if Grok or high school dropouts field the service app requests, but overall it's a poor experience. Really, Tesla service as a whole feels slow, shallow, and impersonal. In the three times I've used it, the emergency roadside assistance/service workflow has not managed to resolve the issue on the same day even once. This time specifically, Matthew and Alec presented as rude and ill-equipped for customer-facing roles. David, you are cool, sorry you have to work with those turkeys.

I tell myself after every bad experience, that I am never returning. My previous visit, they lied…read moreto about my brakes. My work schedule is so hectic right now and I can't get to my regular dealership, I brought my car for an oil change. This time I needed a B17 tune up. They sent me a list of "repairs" of over $1,000 on top of my routine maintenance code. I made sure to inform the representative I had a discount and he said he would do it later. So when i paid, he didn't show me the receipt until after I made my payment. I looked it over and noticed there was no discount. Then he said I never told him and it was too late. I caught him in his lie, and he offered me a discount for my next oil change. I explained I wanted my money back and he said he could only offer a discount for future visit after I had made payment of over $400. Don't buy a car here or bring your car here. The employees have no shame in lying to your face. The salesman lied to use when we were buying our Honda and we ended up going to a different dealership to purchase it, then they lied to me about my brakes to up sell me. Now, they forget my discount, but it's my fault. Whatever, don't do business here. Another customer was there with me and shared her story, I hope she makes it public, they did her wrong too.

No one answers the phone besides the operator. Mail boxes are full which means they don't listen to…read moretheir messages. Would not buy another vehicle from here, they're quick to have you sign the papers but afterwards there's no customer service.

My husband and I have both bought cars from Allstate Auto Sales. I bought mine in 2016, and my…read morehusband bought his in 2024. They are refreshingly honest people. They are the only used car salespeople in this city who I absolutely trust. They price everything to sell, and they inspect their inventory meticulously. They don't have a huge selection, but that's how they can do their work so well. They're focused. If you're someone who has a type of car in mind and see it on their page, do not hesitate to contact them for a test drive. I used to only pay cash for cars, and they were fine with this. There are seriously dealers who won't allow you to pay just with cash because they make more money with the financing. These guys leave it up to you. My only complaint is that they don't happen to work with my credit union for loans. I'm in the market for a used car again, and I'm trying to work with the places that work with my credit union. Problem is, the competition is not as good as this place! Honestly, most other used car salespeople scare me! They use high-pressure sales tactics and/or don't service their cars as well. When my husband and I got third-party inspections at Allstate (which I would recommend for anyone buying a used car), everything was already perfect and ready to buy. I may end up returning to Allstate for my next car, as they do have their own financing. At the very least, I wanted to write this review to let everyone else know that these guys are outstanding. I've seen just how rare it is to do business with a place this honest and skilled.

We had an exceptional experience working with Thomas Williams at North Park Lexus. From the very…read morebeginning, Thomas made us feel comfortable, supported, and confident throughout the entire buying process. His knowledge of Lexus products was impressive, and we especially appreciated that he let the vehicles sell themselves without resorting to high-pressure sales tactics. We spent two days looking at different vehicles, and Thomas was always patient, professional, and willing to show us another option until we found the right one. Thomas truly went above and beyond to make sure we were happy with our decision. He is personable, professional, knowledgeable, and genuinely cares about his customers. We highly recommend Thomas Williams and the entire North Park Lexus team. If you're looking for a great car-buying experience, ask for Thomas--you won't be disappointed!

Been coming here for years for vehicle service and complimentary car wash since I purchased my…read moreLexus. I've never had an issue, but today I was disappointed because my car came out of the wash still dirty and there were streak marks all over the windows, front and back windshields, making it difficult to see while driving fortunately, I pulled over in the lot across the street for further inspection and then came right back to the let them know about the issue. They did not even apologize and just asked if I wanted them to run it through the car wash again. I'm waiting to see if there is any improvement, but not happy about the incident. Update, when they brought my vehicle back from the wash, I got into my car and then noticed my key was not on the console where I left it when I returned for the 2nd car wash. They said that their policy was not to take the key from the vehicle and made it seem like I lost the key. They also said they were going to check the video footage to see if the keys were there when I left it the 2nd time. The dashboard stated 'no key detected' so I knew I didn't have it. Spent time looking in the vehicle and emptied my purse although I knew I didn't have it. They radioed Paco and he had the key in his pocket. They gave me my key back, but I spent almost an hour and a half here just to get my car washed when it wasn't even busy. I also didn't appreciate that they seemed to blame me for the missing key. They also didn't vacuum the car like they said they would. Anyhow, I will think twice before returning to this location due to my experience today.

Rafael the manager is a man of his word!!! I had an issue…read morewith my warranty and getting my car serviced, he was able to take care of my issues and made me a happy customer 10 stars for him Thanks

Clear Choice is a great place to find a used vehicle. Brian was helpful and not pushy. Reasonable…read moreprice and friendly service.