Kocal is the worst property management company you could possibly work with. They are unethical, inconsistent, unprincipled, greedy, ugly, and and I, like the other reviewer Alex, can't really think of anything positive to say about this company. I'm not some kind of non-responsibility taking person either. I'm a very ethical person with a great deal of success build on my personal character. In short: they suck. My sincere wish is that they bankrupt themselves or find some kind of way to operate that doesn't compromise good people (and they have a long way to go). Kocal has caused irreparable harm to my family due to the way they operate, and are completely and totally incompetent and ugly in how they operate as a company, and I hope that nobody seriously considers them for a future bid. You could not find a worse run property management company if you paid someone a million dollars finders fee to find one. As a board member in one of their communities, they smiled while they fleeced the community (all the while telling the board how to make each decision, while reminding us "we were in control") in order to make money through constant encouragement to throw other homeowners under the bus with fines and fees (all the time making cash off of the fees, letters sent, and a host of other small fines that really do add up), then proceeded to raise rates on community members because of "a lack of cash." And while doing this, the entire time they were pocketing monies from collections from hard hit homeowners that really didn't have the money to pay in these difficult times. I'm ashamed I did the job that I did, and I'm saddened that I listened to their advice. Only later did I realize what a pathetic sham this company is, and how pathetically profit motivated their management acted. I normally give positive reviews, but this company has almost no redeeming characteristics, and I hope sincerely they fail. Kocal management is what's wrong with America, and I sincerely hope they fail. This is the kind of business that should keep the founders up late at night, tossing and turning with ethical questions, yet curiously doesn't seem to. If you have them, immediately act to free yourself from the tyranny of their greedy corporation, and if you're thinking about using them please consider it carefully, because you will, and I mean this sincerely, regret every day you spend with them. They may not be evil, because I don't think people set out to build an evil company, but next to companies that take billions on bailout and screw over the middle class, they are a very, very, very close second. Yes, they're that bad. Run, don't walk, away from this insidious corporation. read more

Kocal Management is a very very dangerous gamble when it comes to your property. Yes I said your (property). Well think again. when you buy into properties managed by Kocals well it's like a trailer park. you rent the land the house sits on.Kocals is only in this business to see what they can take from people.It's always what they think,or what they want. Like when their people walk through the property and nit pick on things because this is the way they want it, and you will have no say about anything. There is one Kocal employee that comes through and when she is off her medication she can really tally up a whole lot of fines you will need to pay. So, not only do you work, you will need two jobs just to keep up with all the fines. And this court, you will be attending through kocal ,they treat people like felons and your always guilty.There is one thing Kocals has failed to provide and is against the law, disabled parking.They claim it's private property and they DO NOT NEED TO COMPLY well so is the parking lot at your local store, and the parking lot at your job. however kocals still violates this law. We have thought embezzlement, after all look at Kocals life style, we the people are supporting this. Kocals employee's are vindictive, they seem to think that they are empower to run your life. Dictatorship, do as we say or else. I'm hoping a hungry lawyer will read this,because there would be a big fat pay day involved. Just with the ADA violations alone. We understand, that when your buying a home and if kocals are the property management, never think that this will never happened to me, because things will start to happen. usually within the first year or so. people need to know, people need to be warned, we have seen first hand how kocals have just ruined peoples dreams all for their self greed. These are every day people, and if you happen to have children they will need to be under lock and key at all times, the properties kocals manage and your good neighbor WILL REPORT YOUR CHILDREN PLAYING!.AND YOU WILL BE FINED! YOU WILL BE TOLD TO KEEP THEM INSIDE! NO BIKE RIDING ,NO RUNNING NO WATER FIGHTS IN THE SUMMER TIME, OR HIDE AND SEEK AFTER DARK. there is always someone who will be offended ,ALWAYS! no peace, always stress of the unknown of what notices lay waiting in the mail box. Think this way,North Korea or KOCALS MANAGEMENT it's hard to tell the difference! STOP KOCALS MANAGEMT NOW. BAD BUSINESS read more

Not too thrilling to review property management, but saw the two other reviews here and had to add my opinion on Kocal Management. They are in control of our HOA, homeowner's association, here in Placer County. Absolutely horrible creatures. Nasty personalities. No customer service because they think they don't have to be pleasant -- as homeowners we're just supposed to pay the dues and never bother them. And who they heck are they? How many are there? Dan Kocal seems to be the CEO and Dad, Penny Kocal is the wife and Mom and President, and Brent is the son and the Vice President. What a slick deal. What are they doing and how much do they make?!! Never hear from them though -- guess I don't push the right combination of buttons when I'm trying to reach a human-KocalZombie in their voice mail hell. No human ever picks up the phone -- or even answers the extension. Who are all those other people who work there? Why are we paying all their salaries? Can't ask because there's only them to ask, and they aren't going to say, "Oh, gosh, you're right -- we're too many zombies doing too little for too much." They are just about billing: dues, fees, fines, fees for improvements and thinking of improvements -- all the better for those year end bonuses, right? And where do all their people work? We can never drop any paperwork off because they will NEVER let you know where the office is. It's not listed. Mail seems to go to someplace in Los Angeles, but I think they are in Folsom. They only list a P.O. Box. Now who would hire a Mom and Pop and Son business and a boat load of other busybees to do the real work and then allow them to "manage property" invisibly and charge high fees monthly? Any ideas of how to dislodge folks like this? Any other homeowner associations successful in getting rid of leeches like the Kocals? Ali and Mike are right in their reviews: no customer service, but we pay for it. So what's up with that? Need a sweet HOA revolution! read more

I live in WoodBridge Ranch and we have used The Management Trust for 18 years. They handle all of the Association's financial transactions, financial reporting, meeting minutes, correspondence with homeowners, source bids for work projects & service contracts, do on site property reviews and the assigned manager attends the monthly board meeting. TMT property managers are fully trained and very knowledgeable about the Davis Sterling Act which dictates how HOA's must operate in California. Operating outside of the Davis Sterling Act opens the HOA and its Board to potential litigation. We have had 3 outstanding association managers on our account. The first one retired and the second one got promoted to a division management position. Our third manager, Jane, is the best one yet, if that is even possible. They always follow through on requests from homeowners or the Board in a timely manner. We receive a draft minutes of the monthly Board Meeting \and an action list a day or two after each meeting while everything is fresh in our minds so nothing drops through the cracks. Based on the negative reviews by some I wonder if they truly understand the role of the property manager vs. the HOA's board and the service providers contracted by the board to service the HOA. Most of the complaints appear to come from residents. A property management company performs its duties based on the association's CC&Rs and at the direction given by the HOA's board. You can't blame the property management company if the board is ineffective and/or has hired incompetent service providers. This is an employee owned company so every employee has a piece of their success and it shows in the way they operate the company providing outstanding customer service. This is a well run professional service organization. read more

Shelley Nulton, the CAM for Carriage Lane Properties in North Natomas is NOT working for the community. fAfter requesting for entry into my home, a package delivered came up missing. I contacted Shelley Nulton to report my concerns and she pretty much did absolutely nothing. She pretty much wanted me to do her job. As the CAM,it is and was her responsibility to look into my concerns. What she decided to do was, ask me if I had proof and stated since I said my door was open, probably someone from off the sidewalk walked into my home and took the package. NOT once did she say she was sorry or that she would look into the matter. Her words, "what did I want her to do and if I did not have a camera, it was my word against theirs. How dare you place the borden of proof on me when I explained to you what the crew manager told me. He placed the package on my dinning room table. So, that proves the package was delivered. I know feel that I will NEVER allow anyone that is sent to my home to work inside without me following them around. Shelley Nulton is one insensitive person and she only works for a pay check and NOT the concerns of the community at Carriage Lane Properties in North Natomas. If she is your property management contact, quickly find a new one. You get paid to look out for those that live in a community that you are the "CAM" for. I have since spoken to other residents and I have told how Shelley Nulton treated me and how unconcered she was with my incident. They too have decided NOT to allow those the property mangement sends to our homes unsupervised. THIS IS MY SECOND POST ON YELP! MY FIRST ONE IS NO LONGER LISTED! Let's hope this one stays because people need to know, Shelley Nulton SUCKS as a CAM! read more

If I could give less than 1 star I would. My wife and I have Kocal Management currently and they are hell. I write this to warn people as I was not warned moving into a neighborhood with the Gestapo. Here are some examples of why it is hell. 1. We have received hate mail from the VP of the community. The letter literally told us to shut our windows so no one could hear our 8 month old nephew who cry which was staying with us. Really? You want to tell a baby not to cry? 2. When we first moved into our home a squirrel tore into the bathroom screen to build a nest (this is actually funny). What is next is not. Kocal Management decided to take a photo looking into that bathroom window instead of being less intrusive into our privacy and I don't know, let's say write a letter or even call us to let us know we need to fix it. 3. Our garage is not a normal 2 car wide garage. We have a car and an SUV. We tried to park both of them into the garage as mandated by the Nazi like regime referred to as Kocal. If you do not and park in 1 of the 25+ parking spaces without a permit you will be fined heavily and towed. I live here. Please tell me how you can tow me? In attempting to park with a narrow driveway with a narrower than normal garage our newer SUV was scratched attempting to fit in. I don't know about any of you, but having to get out of my car to fold my mirrors in is no way of living. In the past 9 months I have seen over 5 homes sell within 2 streets and most were due to the HOA intruding into their lives. read more

*DO NOT USE THIS BUSINESS AS YOUR HOA* Disappointed I can't leave 0 stars. Where to begin... My Midtown HOA was sold TMT. They came to our HOA board to do a demo and they blew us away. We left our old company and bought in. They have done and did everything wrong. Tara Poole (I think) was our manager she was unresponsive and unhelpful. Her manager Andrea Dufont, DuPont, Do-something, talks the talk 100% id probably hire her for my company. But at the end of the day she doesn't have the support to follow through from her corporation. They sent us a bill for like $50,000 where they accidentally mixed another HOA's funds with ours. They didn't pay our vendors for months which damaged relationships and also led to fee increases with our vendors and late fees. Late fees our association was able to waive because of Covid but this was over a 6 month period, it shouldn't have been the boards job to do that. They were also the most expensive option. Pretty much doubled our HOA costs, for everything. Their people commission off of extra fees so whenever we asked a question they ran to get a legal opinion and billed later for it. They also rarely completed anything they said they would, they did no follow up, and just kept saying we'll get that taken care of (lol fool me once...) Anyways we left. These people are a joke. STAY AWAY! read more

Homeowners need to know that this property management company works for the board of directors and not the homeowners. They could care less about the homeowners. They could care less if the board of directors violates the law or hoa governing documents. As long as they get paid and get their contract renewed they will agree with whatever asinine decisions come out of the small minds of a handful of board of directors. They will cover their hiny's by advising the board when they know the board is running afoul of the law but they will still dutifully carry out illegal activities without batting an eyelash. They will become as tight as the iron curtain when homeowners discover their wrongdoing. They will gladly let an hoa board embarrass themselves in a court battle they can't win because their law firm Angius and Terry collects fees for representation. Homeowners are screwed if this is your property management company. read more

I wish I could give less than one star. This company is the worst, most Nazi like attitudes and unprofessional run business in the area. Our neighborhood has dealt with these jokers for quite a while and we are in the process of firing them. All they care about is stealing money from the homeowners in bogus fines that they pocket and not put back into the community. They selectively enforce rules and try to bully others. They find homes that they know are ready to foreclose or short sale and put huge daily fines against the properties to attempt to defraud the banks. They lie to their board members and enforce only the rules that benefit their bottom line. When the members rule upon something that Kocal is not in favor of they veto the ruling and change it in their favor. This company is far beyond crooked, please do your homework before ever using this organization to protect your community. read more

Our HOA is handled by The Management Trust, and the lady who handles our HOA's account and our monthly HOA Assessments is Joanne Kim. Due to an unfortunate family situation, my wife is involved in a nasty dispute with her brother concerning their late mother's home. This has caused a financial train-wreck with our HOA fees, requiring a ton of extra effort to stay on top of it. Joanne has been absolutely first rate, in terms of her professionalism, her diligence, her responsiveness, and her extra effort to keep us up-to-date with the accounting of our association fees. The entire situation is nerve-wracking and exasperating, but Joanne has played an important part in keeping things on track with us financially, and for that we are very grateful. She's been the one bright spot in this whole sordid mess. read more

Watch out! Most unethical double dealing out fit there is for HOA management. We thought Vierra Moore was bad (yes they are) but this dude and his "Crew" are some of the most unethical and down right fraudulent managers there is. Brent Kocal collects kick backs from businesses and is far from anything more than a crook in a suit and tie. No doubt he will have a few HOA's in a law suit for fraud or at the least unfair business practices. Steer clear of this out fit and their many subsidiaries affiliates. Kocal Trust, Kocal Managment, Kocal Magement Trust, Kocal Properties anuting with the name KOCAL watch out - the list is long but all are the same unethical folks. Be sure to check out BBB ratings and yahoo reviews there are so many complaints that these yelp reviews are mild in comparison. read more

This rating is actually generous. Our HOA employed Management Trust when they gave us 10 days notice of a 33% increase in our monthly rate. We were forced to leave them and hire a new company. The Management Trust made the transition absolutely awful. They never sent utility documents, we can't get accounting information, they caused us to have utilities turned off by SMUD, PG&E, San Juan Water..........the list goes on and on. Now we can't even get PG&E to start service without Management Trust contacting them and no one will return calls. This mess has dragged on for eight months. Our only recourse now is legal. What a shame because there were some nice people working there. read more

I have been dealing with The Management Trust for some years now. I have never had trouble getting things done that have been requested, and have always received follow up e-mails either the same day or within a few days of sending one out to them. As an HOA board member and President of the Association, they have helped me to keep our community as clean and safe as possible. A special shout out to Jenny Mann and Alicia Roman who I contact when I need something, they are always very courteous and quick to respond to anything I request. Very glad we have them as our Management Company. We switched to them from Vierra Moore who were just awful. No complaints whatsoever from me. read more

As an appraiser, I need to get information from management companies quite often. Most companies realize we are not usually going to bring them revenue. I assume that is why so many will not help us, insist we buy a condo cert ($$$) and make our job difficult to get a few questions answered. I was very surprised when Mimi actually called me back, gave me information, and said if there was anything else, just ask. 20 years in this business and this is the best service I have ever had. She even gave me phase information. I do not have time for reviews but there is something to say for a company that goes out of their way to help for free. This person deserves a 5-star rating. read more

This company has managed our senior community for the past 2 1/2 years, and is doing an outstanding job. They were our management company previously, for about ten years, and only left because of a change in our Board of Directors who hoped to save money by going with another firm, but soon discovered that was a mistake. The Management Trust has years of experience that make them a valuable asset to any homeowners association. They provide continuous training and support for their employees in order to maintain their knowledge, skills, and abilities. In my opinion, they are the best at what they do. read more

I can only speak on the Boardwalk At Lakeside Condominiums, as I am a home owner here. (A very professional, personable, and ethical home owner). The Home Owners Association BOARD MEMBERS and ASSOCIATION MANAGER are the most unprofessional, unethical, discriminatory, and unpleasant people that I have ever dealt with in my entire life. Don't get on their "bad neighbor list", they will harass you and ask your neighbors to spy on you. A LOT of negative gossip in the community. What a terrible experience for anyone to have to go through. I would not wish this treatment on my worst enemy. read more

I am on the board for our HOA. Ever since we switched to The Management Trust, our service has been outstanding and on point. We are able to get answers to questions which assist with the management of our community. Mimi is our community manager and she has helped clean up where prior management companies failed. Both Bo and James have provided us guidance during a few of our a little from normal meetings. The entire team including Michelle at The Management Trust, i have continued to want to be involved with our board. read more

I live in a townhome managed by The Management Trust and have to admit that any time I have questions or need something they are very quick to respond to my needs. I always dealt with Mikki Cooper who is always very professional, kind, courteous, and patient to those, like me, that have no idea what they actually need. Yesterday, I had the pleasure of dealing with Angie Kim and she treated me with the same respect as Mikki. Mikki and Angie have certainly set the bar high! I'm glad they manage my HOA! Thank you! read more

Just a quick note about Brittany Hanson, new manager. I am a vendor and I just met her recently. She is new to The Management Trust, but not to providing a very pleasant professional interaction. She has wonderful personality, is very conscientious and responds quickly to my emails, even when she was sick! I think MT has a great new manager on their team. All the best for Brittany in 2019! Cheers! Chris Larsen read more