The employee was nice about it but I found it interesting that they didn't have a public trash can…read moreavailable and I was told to go to speedway next door. The employee said someone probably threw away a hot cigarette butt and it melted the plastic bag or can or something so they no longer had one. What a bummer. I ended up buying the stuff I had intended to purchase at Walgreens at speedway since I also just wanted to throw away some trash from my car.

Impossibly stupid phone system maze to talk to anyone at Walgreen in Gaylord Michigan. First phone…read morerobots then some foreign call center, back to phone robots and then wait for the store to answer. Once you get a local human all is well.

One of the best things about a business is when its employees help a customer dispose of a nuisance…read moreerrand. Ryan at the CVS Pharmacy at 626 West Front Street in Traverse City did that today. I needed a digital photo to renew my passport. I haven't gotten one since back when my passport was first issued, and had no idea what had to be done. Fortunately, a Google search directed me to CVS. A CVS clerk directed me to Ryan. And Ryan handled the multi-step process as smoothly as anyone could ask. Ryan probably does this so often that he considers it no big deal. It was. I'd already been to another business which supposedly offered the service; turns out it didn't. So it was a pleasure to work with an employee who knew his business, did it efficiently, and was mighty friendly while doing it. There's plenty of pharmacies around Traverse City. Ryan and employees like him are CVS's competitive edge.

They are really helpful and friendly at this location. I've been using this store and pharmacy for…read moreabout 2 years now

Very knowledgeable & compassionate staff. This is hands down the best pharmacy in the area!read more

The staff is not only not friendly, incompetent comes to mind! Very slow service only on person a…read morethe window and very long line waiting for service! When I get the rest of may RX I will be finding another pharmacy! I wished I old of check their ratings before using them for my RX!

Don't expect customer service. My experience was so bad I called the store manager. She said…read moreshe'd relay the information to the Traverse City based area manager for the pharmacy and he'd get back to me. Crickets. As promised, I've transferred my prescriptions to a friendlier pharmacy.

Customer service needs a change. The red headed older lady at the front always has an attitude. She…read moreis never nice, most of the time she never greets us. Any question ask of her she responds short and rude. Get new greeters.

The Houghton Lake Walmart has to be the worst Walmart ever. I just left there and the third time in…read moretwo months My credit card didn't work but when I got home the credit card company said there's nothing wrong with it. It's so frustrating. I wish they would plow that store into the ground.

We got a 50% off discount and the guy at the register was very nice and we were surprised that…read moreWalgreens had poker chips and tons of hearing aid batteries on the clearance shelf too. Thanks Walgreens!

My husband and father in law went in the store a little before closing and one of the managers the…read moreone who is balding was following them around rushing them outta the store !!! They said he was very rude!!! It wasn't even 10:00 yet

The lines at Cash registers are in very long as well as self service lines. I am reminded of why I…read morestopped shopping at Walmart

Stopped in tonight for various things but while we were there we visited the vision center because…read moremy husband opened his glasses case at dinner and discovered the screw was missing in one of the earpieces. Dawn in the eye glass department replaced the screw and tightened the other. She fixed him right up and no charge!! She was super nice too!!

Do not come here if you are in a rush if you need to get something from the photo department…read more I stood there for 5 minutes while the person behind the counter was trying to figure something out. Meanwhile the cashier in the front refused to help me until a man found some candy and then slipped in line ahead of me. I'm not sure if he was her friend or what, but she knew I was already waiting. The cosmetics counter person seems to be the only person who really knows her job.

They have accepted more customers than they can take care of in a reasonable time. I will help them…read morewith their problem by using another pharmacy from now on...

I wouldn't even give them one star if I could. Ordered something online to be picked up in an…read morehour. Transaction went through and was charged for the item which I never did get. Talked to Kathy the manager who kept referring me to Rite Aid's toll free number to get it corrected. Of course I "Karened" here because it wasn't my fault it was Rite Aid's fault. She said she would get it fixed. Well, got a message from her saying I would have to contact their main office so apparently she didn't do anything. I cancelled the payment through my credit card company. Now I get to contact Rite Aid's main office to let them know what happened along with the fact that they gave my prescription for a psychotropic to my husband which requires by law for my ID and signature without me being there.

Called with questions on Covid testing, person who answered (I assume the pharmacist) told me to…read morehold as he was another customer, and ten minutes later that's where I still sat! Finally hung up. If testing was available, and appointment needed, there was no link to set up an appointment. Not helpful place.