Thank you, Cindy, for always taking such good care of us! You are so sweet and always take the time to listen to what we have in mind, especially when it comes to the designs my daughter wants. You always make sure we leave happy, and my daughter leaves with the biggest smile every time she sees you. We truly appreciate you! read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

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Booked a basic pedicure with polish and I got charged double not a honest staff or an honest place I will not be back. I feel totally disrespected and blindsided!!!!! read more

I typically have a great experience here, recommended to many family and friends however today's experience threw me off - I agreed to $55 pedicure and ended up paying $70 due to add ons that I wasn't aware of or agreed to. I was asked 2-3x about a manicure which I kindly declined multiple times. Massage and pedicure was great, wish they were more transparent so check out is not a surprise read more

I was super excited that this place was able to take my mom and I for two gel pedicare, 1 full set, 1 full set removal to gel manicure. Gel Pedicare went fine at $70/person than my mom gel full set was fine as well at $55. For my full set to gel manicure because it was incomplete due to them ripping off my pinky nail was charged $20 for it. They are all apologetic and want to take the $20 off. I told them no, charge everything I came here was not looking for free service and by taking off that $20 dollar will not compensate my nail being ripped off causing trauma and bleeding. It is not ok. read more

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The last time I was here, I was pleased with the quality of service, so I returned for a second visit. Unfortunately, this time around was awful. I dropped in for a pedicure and while doing my cuticles, she got me so badly on one toe I practically jumped out of my seat. And then the polish looks like a five year old painted my nails. I will definitely not be returning and will need to go elsewhere to get my nails repainted. Very disappointed. read more

The Nail Lounge - Toes - Nail Salons Near Me - Brentwood, California

Cindy is amazing! She's very gentle, detail-oriented and so sweet. I always request her when I go!

First lets start off with...They pulled dirty filing tips from a altoids mint container used on other people,not washed or santitized ..they used a used nail file, asked the nail tech to do a fill on my natural nails.using a pink and white acrylic...instead .she used a white acrylic to cover the natural color of my nails.. Then she painted on the pink and white with nail polish...was not happy at all..the worst place I've ever been to..in my 50 years.. read more

Took my daughter to get her nails done, first time visiting and it was a great experience. The shop was busy, but it was still relaxing and enjoyable. The shop looked very modern elegant and clean. Everyone was welcoming and nice, received many smiles. Best of all my daughter loved her nails and had a good experience. Will definitely be back for myself read more

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I have been coming here off and on for years! Sindy is the best and sweetest artist for my acrylic sets. Sindy takes her time in her art and you can tell that she knows that her work is a reflection of her quality! She gets to know you and your style, she makes great suggestions when you can't decide. Jessica is my favorite for French tip pedicure! She is sweet, high energy and detailed. All artists ensure you like the service you are receiving. Walk-ins welcome, came be busier some days. The team cleans and keeps their stations clean. read more

Huey is amazing!! He was my go to when I lived here. He was always open to my different designs and matched them perfectly! Sad I had to leave him when I moved. read more

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The best service! I only see. Van! She is my nail technician. She does quality work!! No errors !! She is detailed and seem to take pride in what she delivers! My nails are ALWAYS complimented. And I am to Brazilians so everything matters! I am picky so the cuticles, the nails length the, style, no only color. So now I understand why people drive 1 hour to see her. Amazing read more

Do not come here if you want a nice pedicure for the price you are paying. I paid for a $45 pedicure and it was 25 minutes from start to finish. It was incredibly rushed and I wish I had read the reviews and believed them before I went. They tried to sell me on multiple add ons. Also, she did one coat of polish only and before I could even ask for a second coat, she was already putting the clear on top. Worst pedicure I have ever had and I will not be spending any more of my money here, and you shouldn't either. read more

Came for a pedicure this week at Nail Lounge, I have been coming here the past several months ONLY bc my hubby got me a gift certificate; otherwise, I go somewhere else. Last month I got a pedi in preparations for a company holiday party and it was my first time getting gel. After I was done, I had no idea that I could leave and I asked the man (owner I guess), if it was ok to put my shoes on. He said you got gel, so yes. Well, he announced it to all the ladies there in their Vietnamese language, and everyone laughed at me. I didn't think it was funny, it was my first time, I didn't know. I thought that was extremely rude of them to embarrass me like that. I had enough money on the gift certificate to do one more pedicure...i wanted to get it over with so that I will never have to come back again. What a mistake it was. I got the other man that works there. He used the dremmel to take off the existing gel and he went the distance on my nails, i felt the burning sensation from it! Not on one toe, all of them! Holy fack! He then pushed the massage button on the recliner, and I preferred it turned off as the rolling up and down my back started to hurt. What did the man do? He turned the chair on again. I tried to lower the power level on it, but I decided to turn it off again. Well, he turned it back on. WTF?! Omg, i needed to get put of there stat! I had told him that I had ingrown toe nails on the second toe of each foot and he heard it as I had it on ALL my toes. I would have been ok for him to clean all of them up except he was DIGGING TOO deep on the sides and cut TOO deep. I expressed my discomfort and told him that it hurt, he nodded and continued on. Apologies for the long story, but I came home with an aching back and an infected toe. Warning! Pics may be a bit gross. I will never come back to this place. None of these employees care, they talk about you in their language, they don't pay attention to your needs. For the record, I typically post 5 star reviews and truly give praise when a business warrants it, but this time, I felt compelled to share in hopes customers are aware of what can happen here. So proceed with caution. read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

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Prices: Bait and switch, clear as mud Service: Men-uncouth Atmosphere: Stale Vibe: Despicable Feeling post service: Emotionally damaged Return customer: Yes ... when pigs fly read more

I won't be coming back. I came in and explained I wanted to fix a pedi: remove an acrylic nail. She said okay no problem. Then started removing the polish, showed me the menu, and said which pedicure. I'm like oh no she doesn't understand. Okay let me show her. Then she nodded her head and said okay. I felt bad. So I had another regular pedicure even though that's not what I wanted. She kept digging into my cuticles, talking, looking the other way and making me feel really uncomfortable. She barely scrubbed or massaged. Then painted my nails. The other two gals next to me had long massages and hot towels. The manicurist across the way seen that I looked unhappy. She said she would fix my pedicure that--- didn't look right. She understood but at this point I just wanted to leave. She did her best and I tipped her $20 for "trying" to fix my bad pedicure. The other gal, I left her $8 dollar tip because I felt bad she didn't know what the heck she was doing. But I will not come back. read more

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I used to love coming here because of the nail quality. I stopped going for a while because I stared to do my nails at home but I decided to give that a break and go back. I've gone back twice and both times have been very disappointing!!! I went to get my nails on Wednesday night at 6:15pm and by 5pm on Thursday my nails had fully chipped. I definitely will not be going back. I considered going back to get them fixed but last time I did this within the matter of 2 days the nails they "fixed" and more began to chip. The worse part about it is that I paid $70 for dip powder for my nails to chip in less than 24hours. read more

The Nail Lounge - Lifting and bubble in the center of my nail - Nail Salons Near Me - Brentwood, California

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I've been going here when they had only been opened for 4 months, and now it's 10 years later..... the best pedicures and manicures and the service is always on point. I do powder manis and gel pedis and that #4 pedicure is the best! All the extra pampering is so worth it i.e. the scrub, paraffin wax, leg/foot massage. I receive many compliments on my nails and I always point them to Nail Lounge. Everyone is so sweet and friendly there, too. read more

Just came here for a full set and pedicure was referred by a friend. Huey did a great job on my full set, nearly perfect and completed in less than an hour you can tell he knows his stuff and has been doing this a long time. I received a pedicure as well from another guy there I did not get his name. You can tell he cares to do a good job and he was very nice. Polish could have been a little bit more neat and one of my pinky toes was a casualty by being cut very very short - but as a service provider myself I know shit happens sometimes we all have bad days sometimes and I still feel like the shop did a good job and I will be back again. Thank you Huey + Staff. read more

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Very disappointed in the service they provided. Been going here for many years and their quality of service has gotten terrible. Their pedicures are less than 30 minutes. They don't take their time, and they rush each person through. They are more concerned about new people walking through the door than those who are there getting their service. read more

This place was the go to spot for my family (wife and daughter) but recently the shop seems to employ some sales strategy without confirming with the customer that they are receiving services that they actually want. Pedi with gel should be $45. My daughter and then a friend on two separate visits were charged $60. The extra amount is for a scrub and parafin wax. They didn't ask for this service and not knowing inside and out what the pedi with gel entails they allowed this service and were billed. Of course in both instances they paid the billed amount but neither will return based on these sales tactics. read more

Maybe there are other good technicians there but who I got for my walk in appointment did not seem to care one bit about aesthetics and customer service. Came in to fix one broken acrylic nail and he started doing a fill. He didn't seem to want to listen to what I was asking. Nail is crooked- worse then having one broken. I am not happy. read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

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Horrible place to go. I went in on a Wednesday, and was told to come back Friday morning to get my nails fixed. They refuse to do the work and told me that I can go to the bank and get a refund. Do not go to this place at all. The people in there are very rude. Henry and tran are very rude and I've never experienced anything like this. I will definitely give this place a zero star rating. read more

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Time and time again I can count on Holly with my acrylics. Attention to details, checking in to make sure when getting fills/full sets that I'm not in pain/sore since I've had painful experiences at another salon before with being burned, trusting her recommendations on colors that compliment each other! Also have come here for pedicures and they all do great jobs! read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

I'm not from the area but wanted to get a gel pedi and mani with my boyfriend's daughter and her friend. They both got gel pedis. Our appointment was set and once we walked in... it was insanely rushed! I've never had a service get done so fast! You can see the old nail polish (sparkle silver) I had on the sides of my nails, there's gaps of nail polish missing, my toenails have nail polish on the skin and cuticles, and I asked for my fingers to have the same amount of layers that my toes had since that guy was doing 3 but I was told it couldn't be done. The 2 layers on my fingers shows inconsistent areas. I then requested the sides showing my old nail polish to be filed some. The guy that did my fingers seemed upset and bothered with me asking. My cuticles weren't cut and hardly a massage with either mani or pedi. Also, my boyfriend's daughter and I did the mud pedicures and barely had any mud used. Overall, not a good service! The only thing I could say that was nice was how many colors the salon offered to choose from. I've never felt like I want to immediately have them redone somewhere else! If I could give 0 stars, I would. read more

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This nail salon does a wonderful job. What you ask for is what you get thank you nail lounge.

The nail lounge So today I made my first appointment for a pedicure. I saw that The Nail Lounge was recommended by another mother in a mom's advise group on Facebook. Scheduling was very easy! I called, they answered right away, and I was scheduled. Then I called back to push my appointment time later and it wasn't a problem for them. How convenient!! The atmosphere was spectacular! Fancy and updated. Three Gorgeous chandeliers, a black accent wall, grey, and teal! I requested the #2 spa pedicure which consisted of essential moisturizing salt scrub and paraffin wax. Both services felt amazing! read more

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Saw the good reviews, new to the area so I decided to give them a try. As I sat down, I requested to see the colors swatches and he ignored me. Twenty minutes in he brought me the nail swatches. As I was twisting/flipping them around to see the colors, one swatch got loose from the hoop. I then brought it over to the other swatch I had (was given two) to see if a colored glitter would go well with another color, then he YANKED the swatch from my hand!!! I couldn't believe it. I was shocked, it was so rude. He said, 'I don't want to mix them'. I get it but he could've done something differently to request it back rather than yanking it from me. After that moment I completely shut down, you could cut the tension with a knife. I let him finish my nails, I paid, left without a word and I can say- I'm not coming back. read more

Gel manicure. The whole salon didn't speak any English. They spoke to each other in their language. So rude. Ignored us. The manicure part was okay. When I didn't leave a tip she questioned me by pointing to the tip line read more

Halley is a delight! She did exactly what I asked for and my nails look just like the picture! 5 Stars Halley! read more

The Nail Lounge - Nails by Halley @ The Nail Lounge. - Nail Salons Near Me - Brentwood, California

Booked a last minute pedicure and manicure for my daughter and I on a Sunday afternoon. When i called i was very surprised they said they could take us even though they were schedule to close in 50 minutes. I was so appreciative that they took us on short notice. I ended up paying $175 for my daughter and i for a very Rushed service. If you don't have time to perform a service with the value I'm paying for don't take me. We were sat down and not offered to look at any colors. Was rushed to pick a color and had to ask to see more then a few choices they offered. My nails need another coat as the color is very translucent and un even. I am a service provider myself and it frustrates me to pay for a high end cost to only receive sloppy rushed experience in return. I would not recommend this place if you want quality work or customer service. read more

Horrible experience, was charged extra for a heel treatment and didn't receive anything extra. Pedicure was incredibly short and unacceptable for the amount they charged. They bully you into giving a tip prior to running your card. Nail polish came off after three hours and they refused a refund. read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

They always get you in quickly, they're fast (I've been to some where they take forever.) staff is always nice and happy.

First and foremost, I called in to schedule an appointment. I arrived on time for my appointment time for a pedicure. Then was asked to sit down on a chair where nothing was set up and my feet had no place to go for a pedicure, so I sat there and waited. We took about 3 to 5 minutes for someone to come over and put a plastic bag and start the water for my pedicure. Once you're seated, you're presented with a menu to choose a pedicure service. The only packages are price range 40 to 50 I chose 50 and then she insinuated. I choose the fifty dollar package and I politely declined.But felt barry pressured to choose the fifty dollar one I proceeded to wait until it was safe. Enough to put my feet in the bin and the running water to be at the right temperature, because I know sometimes when you first put your feet in and no one checks the temperature. It's either too cold or too hot. So I didn't want to risk a surprise. The lady preceded have my feet soaked. Hold her rack around with instruments and started removing the nail polish, and then slightly started. It's barely scraping And never used the cuticle cutter and mind you, I have not had a pedicure in over eight months and my feet work beat up from a week long vacation at disneyland so I know that my feet had an opportunity to be pampered. Then, when I realized that she was wanting to drain the water and continue on to put oil or lotion to wrap up the pedicure, which literally took maybe 5 to 7 minutes I asked her to please double check the toes, the large toes and clean up around them and she asked me which one And I Politely asked her to check them all because she never did it the entire time.I've had many Pedicures in my life, and I just felt very shocked annoyed that I literally had to walk her through and tell her to please clean around each of the toes which she never did then proceeded to clean him after that finish up.She took two seconds to do. She then placed my toes in a wax that was too hot, an uncomfortable and then took it off. Lotioned up my feet painted my toe nails and I was still waiting for them to dry and mentioned to her that I didn't have time for a full manicure, I just needed a Polish. She proceeded to go hide in the back. 4- ten minutes and I saw her walking back and forth with food in her mouth eating, I even mentioned to her in the beginning that I was in a rush, I didn't have time but still proceeded to take a break. Clearly, I was very annoyed, so I proceeded to grab my bag and my toe's not fully dried and check out. And then she was called over to check me out of course, and ask me what the tip wanted to be. I honestly did not want to tip but I also know that they don't make a lot of money so I gave her like a $5 tip. But I really was so angry and frustrated I wanted to leave nothing. So long story short, thank you. If you've gotten this far, it's not a place where you want to go and receive great service or excellent service. It's literally if there was the last nail salon in the entire town because everybody else was full. Try this place.Otherwise, don't bother, don't think of it.Don't waste your time. Since I have to had add a star it gets a 1 but I would say a negative 1. Please recommend another place if you can, in the comments below read more

I absolutely love my nails!!! Jo Lee did an amazing job and was so meticulous with my nails even though I made things kinda complicated with my color scheme. Def will be returning. Thank you so much! read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

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The best nail salon in this area! I used to jump around until I came to The Nail Lounge. I met a nail technician named Halley, she spent so much time on my nails, it was great! She is so knowledgeable and takes pride in her work. She is up to date on the latest trends, and is easy to communicate with. If she is on vacation the owner Huey takes over for her and he does a perfect job. Their prices are great too. read more

They did a very poor job and when asked to do better refused with a very poor excuse . Being a man I felt like I was being taken advantage of . I have pedicures at least twice a month and this was the worst I have ever had I was treated as if I didn't know anything about pedicures I was visiting from out of town so I was unable to go to my usual salon I would not recommend the salon also their air conditioning was off or not working I don't know which it was but it was very warm in there read more

I have gone to this nail shop for years. The very last time I went they were very rude to me and talked to me like I was dumb. They used to have some different staff before Covid and they were nice. The guy that did my nails was very bossy, even though he barely spoke English. I don't care if he speaks another language it's just that I can't understand what he's saying, then he gets short with me. He was very rough on my heads towards the end because he was getting frustrated. I am a bit color blind and he was rushing me while I was picking my color, yet they were not at all busy that day. Another worker actually pointed at me and made a comment and the rest laughed. I didn't feel welcome and it was quite an embarrassing experience. I was with another person and we both got gel and they said together it was $90. I said we are actually paying separate and they only charged my friend $35 but charged me $45. Together that would have still been only $80 not $90. So just be aware of that if you choose to go here. Very disappointed with the service and will not be returning. Other shops are cheaper, the staff is nicer, and they don't embarrass you. Just keep that in mind when considering this place. I may look young, but that's no reason to disrespect and overcharge someone. So be aware ladies! And I forgot to add that the guy that did my nails made one hand way shorter than the other. Not a big deal but still. read more

I had Cindy as my nail tech and she did great! I showed her the picture of my nail inspo and she hit it right on the dot My sister got Huey and she had a more detailed design look she was going for, her nails also looked beautiful. read more

The Nail Lounge - Nail Salons Near Me - Brentwood, California

I've never had a pedicure before so this is my first time doing a review. Lady who did my pedicure did an amazing job from my point of view. My feet have never felt so good I'm actually going to come back and get it done again in a couple of months. I had the #3 which removed my callous and exfoliating my feet. I would take a picture of my feet but they're chunky and really don't need people to see my chunky toes. read more

I've been going here for quite some time now & I must say this is by far the best nail salon I've been to in this area. Everyone on their staff is amazing & super nice! Especially Tammy she is awesome as is everyone else here! No matter who you get you'll be extremely satisfied! Love this place! read more