This place is a gem! The cottages where fully remodeled and very spacious. Its on ocean ave and its close to shops and restaurants. Its about 4 blocks away from the beach. The sand felt really good and powdery. My kids love it and we definitely consider staying there again. Btw the staff were very nice and accomodating. read more

Quick Summary: "It was 'ok', a bit expensive for what it offered, and I probably won't go back." Full review... Pros: - location, location, location... close to the beach and all the shops on the Ocean Ave. strip - easy free parking - room was clean - bed was comfortable - included breakfast was "ok" ... hard boild eggs, bagels, pastries, drinks Cons: - pillows were a bit hard... bring your own if you can - walls are REALLY thin... our neighbors decided to have a piano keyboard session at 12am and started discussing their music styles. the other room's guy was on the phone a lot and kept trying to give directions - heating system is old and really noisy... every time the heater would come on it'd start with a loud CLICK from the thermostat and then a whine and whir as the vent opened up. - for the price of $150/night (off-season Saturday), it wasn't really worth it read more

Wonderful time last weekend at the Normandy Inn! Entertaining friends from Pakistan and truly enjoying the style of the hotel, the clean rooms, the very friendly staff, especially Joshua who assisted me with the reservations and check in. Along with amenities, like tea and coffee available anytime. Thank you everyone. We'll be back. read more

I stayed here recently with my wife and son. We booked last minute, but they had availability and took our reservation. They were very accommodating and friendly. It's difficult to judge a place online when the reviews are skewed with such different experiences. We actually enjoyed our stay here. It's quaint. It is not opulent or glamorous, but it is clean, safe, and the location couldn't be better for the price. Our expectations were low, based on the Yelp descriptions, but we were pleasantly surprised! Being just two blocks from the beach, and at such a reasonable rate, it was a good find! The grounds and pool were well taken care of, neat, and clean. We walked to the beach every day, and were very pleased with the location. The continental breakfast in the morning is a nice touch, and the eating area was comfortable and inviting. My only two issues were with the very thin walls, and the lack of finish on the maintenance of the rooms. I was awoken in the middle of the night by amorous sounds emitting from the room below us, and glad my son was fast asleep. The workmanship of the maintenance brings down the overall appeal of the rooms. Sloppily patched walls, and poorly installed accessories in the bathrooms. These are easily remedied by simply training the maintenance crew to care about their work. I hate to see such a quaint place ding'd for such easily fixed issues. We would gladly book here again. read more

1921 Inn well maintained with the best location in Carmel. They have a very nice continental breakfast. Service was excellent. Highly recommend. read more

So yelpers were serious when they mentioned this place and Laura Ashley in the same sentence. Decor is definitely not my style but none of it matters as much as comfort and location and this place had both. I do not kid, that this was one of the most comfy king beds ever! We had 1.5 bathrooms too which allows you each your space to get ready. Oh and the fireplace, let me tell you about the fireplace...i wish I could tell you more, i remember lighting it, after drinking and dancing the night away at a wedding, but that's about it it...did I mention I am a great wedding date? one star off for serving sherry? what is sherry? who drinks sherry? I like afternoon wine. read more

Arrived around 12PM for check-in and was happy with the location and the looks of the property. It's really well maintained and very inviting. The property is also pretty large and even includes a nice heated pool. WIFI included and also breakfast. No problems with wifi speed, breakfast was OK, enough to get you moving in the morning but nothing fancy. I am giving Normandy 3 stars because their hospitality is just downright terrible here. We were greeted with a pretty cold shoulder and I think they could care less we were giving them our money. Our room wasn't ready, which was fine, but the girl had an attitude about us being an entire hour early. The older man was equally rude, if not more. Just an overall crappy attitude. I asked a couple questions but she wouldn't even acknowledge me. The kicker was, I parked our car in the lot and then asked if they had a public bathroom I could use. I was gone maybe 5 minutes and the guy at the desk asked if I was a guest here. Shows how much they pay attention to their customers. All employees we encountered were the same, cold and treated us poorly. Pros: Nice property, great location to shopping & the beach. Free wifi and breakfast. Parking is plentiful. Room was a nice size with large bathroom. No complaints there! Cons: employees, leaf blowing at 8AM, everyday. So unnecessary. No night staff past a certain time. Overall: If I got a great rate, I'd stay again but there are better places in Carmel where the hotel actually cares about you. read more

Love this place in quaint Carmel. Walk down Ocean to the beach with in five quick minutes, or up to all the shops. They have suites or bedrooms, your choice. Off-season, amazingly decent prices. Above all that. It is clean, and has wonderful friendly staff. Their breakfast is in an unattended area, with coffees and other hot drinks, cold cereal and instant oat meal. Fresh fruit, juice, hard-boiled eggs, and freshly made muffins. Our room was on ground-level, easy access to the outside gate. I have a small step down living room, and a bedroom with A recently renovated bathroom. read more

We found the Normandy Inn online and selected it because of the variety of rooms offered and location relatively near the beach and on Ocean Blvd. It was even better than expected: the room was bright and cheerful, clean, had everything we needed and comfortable. The location was near the bottom of the commercial district so we could walk uptown to the shops and eating places, and down to the beach. It is a bit of a steep walk so do not be surprised. We stayed three nights and enjoyed the location's centrality, and the amenities. (There is a pool we did not use). The onyt issue, a minor one, was that Booking.com said parking was provided when in fact parking at the facility is limited. A helpful staff member gave us her parking spot on the street nearby when we arrived, otherwise we would have been riding around looking for space on a busy weekend. Once the weekend crowd left, parking was easy. The staff was polite and helpful, the price right for a place right in the middle of Carmel (less than $200 a night). Larger rooms and cottages were also available. We enjoyed it and would go back. read more

Nice Inn which blends in the the other inns in the quaint and beautiful town of Carmel by the sea. The people who work at the front desk were helpful and informative. They had maps of the local shops and restaurants and were conveniently located to many places so that you could easily walk to the beach and shops. The rooms had nice bathrooms which I appreciated. They also have a continental breakfast which was nothing too special, but the dining room was lovely. Overall a nice place to stay :) read more

We stayed at the Normandy Inn last weekend. Living in San Francisco, Carmel is the perfect destination for a weekend getaway. We had originally booked a room with a king-sized bed and a fireplace, but a pipe broke near our room, causing flooding. They moved us to a smaller room with a double bed and charged us less. We were fine with that as the room was very cute and perfect for the weekend. The Normandy Inn is just a short walk to the beach and we were able to watch the sunset on both Friday and Saturday. The inn's central location makes it a great spot to stay in Carmel. read more

I'm surprised that not that many reviews about my beloved Normandy Inn. We stayed there seven years ago and went back recently. I am very surprised how little it has changed and how lovely it still is. We went back to the same room which is facing the pool. I would recommend any rooms facing the pool for your first trip with your serious date. Its a guarantee that it will turn out to be a fruitful experience, if you know what I mean. The decor of the hotel is very French. It has friendly service & best value compare to many other inns I've stayed in CA. You can stay there easily few days without running out of things to do. The location is great. It is quiet because it is right next to nice private homes and the beach, but spas, restaurants, shops and galleries are all with-in walking distance. The restaurants we went to are all good. One in particular was our favorite Mediterranean restaurant, which we went seven years ago, and guess what the menu is still the same. I love Carmel, it preserves our sweet memory of our date time. read more

Great location and that is where it ends. Memories of old motel era long past. Awkward walkways, small rooms that smell their age.

Everything was seemingly okay here. The decor was so cute from the outside. The lobby is cozy and they always have hot tea at the ready. The location is great. However, that's about the extent of the good. It looks like a cozy cottage, but it's really just a motel with a cute exterior. The parking lot is small so there aren't enough spaces for everyone and it's inside the property so you still have to listen to cars even though you likely won't get a space. There was a super loud vending and ice machine outside our room which normally wouldn't be an issue if the walls weren't PAPER THIN. Luckily my husband (who is a light sleeper) brought ear plugs but I didn't really sleep at all because our neighbors were snoring the entire night. read more

Beware of making reservations on their site. I submitted a date for the end of the month, chose a room and paid for the one day by credit card. After completing my reservation, there site did not confirm the date, just that you paid for it. They sent a confirmation on my email but I did not look at it until one week before i was going to stay there. I realized when I reserved it was the date my reservation was booked. That was an error on their websites calendar. I spoke with the manager but she said there was nothing she could do since I no showed the reservation. She can offer to rebook the reserervation but, i would have to pay again! Of course I no showed, since that was not the date i selected on their website's calendar. They charged my credit card for service I never received!! Everyone, please be aware. read more

First off: This place is WAY nicer than the outdated website would lead one to think. Second: A room was available here during a peak weekend with no minimum night stay required. As in, when everywhere else around was either booked or required 2-3 night minimums, Normandy pulled through allowing a 1 night reservation. Comfortable bed, updated room. Only qualm was bathroom needed some work and a curtain over the window - considering people walking by (street level) could see in. Peeping Tom? Peeping all of Carmel-By-the-Sea? Basic, no frills, continental breakfast included. I would recommend this place if you are looking for a cozy spot for under $200 a night. read more

The Normandy Inn fits perfectly into Carmel. It exudes the warmth, and charm that makes you fall in love with this fantastic city. The rooms are clean, and the beds are comfortable. My only complaint is that some of the rooms have the smell of "old" in the rooms. It's that special smell that you one only finds in an older building, but it's something that is easily overcome by opening your windows. My girlfriend has a nose like a German Sheppard, and after the first night didn't notice it anymore. The rates are fantastic, this is the closest hotel to the beach, yet is only three blocks from the heart of everything. I would definitely stay here again. read more

We stayed at the Normandy Inn and recommended that our guests stay there too. We loved that it had the old world charm, many rooms had fireplaces and the continental breakfast was nice, offering choices that could satisfy the most pickiest eater. It was just a couple blocks from the ocean, making it an ideal location for being in the midst of Carmel by the Sea. You were able to park and walk everywhere! The pool area was great. It sits back behind the hotel, very private.We had a little get together out by the pool and it had enough tables and seating for about 12 people. We were able to enjoy wine, snacks and catch up with our friends. This is a great quality in Carmel as most restaurants, bars and tasting rooms are quite small to get a group of people together. If I stayed there again, and I would, I would request an upstairs room or the Normandy Cottages. The reason being is that we had someone above us that with just the lightest walking sounded like they were stomping across their floor (our ceiling). Overall, great location, great value and overall comfortable stay. read more

It saddens me that the lack of good or even decent customer service is why I am rating them low, primarily. I am in Sales and I would NEVER treat my clients the way we were treated! We had 3 rooms booked here and that didn't even matter! The manager, Sandy, is so rude and cocky! We picked this place specifically requesting a room with a fireplace and a tub. We didn't have a tub and were not told they were sorry, we were treated like we can either switch to a room with a tub and no fireplace or leave basically. I had to wait to talk with Sandy the Mgr until Monday, which is too late if we aren't happy, as we have already now paid, and she was just AWFUL! I wasn't looking for a free night, just some kind of discount as we picked here for the amenities we thought we were getting. She acted like she gave me a 10% off rate as a favor. I tried to tell her I booked here with AAA rate and she argued and basically called me a liar and was nasty! The owners here should take note at the comments about her rudeness! The location was great, very cute but yes, thin walls but that was even ok...customer service was horrible! Beware! If you have an issue, you have no help :( Sandy, shame on you! read more

We recently visited Carmel and stayed at Normandy inn for two days. The location of this hotel is excellent. It is 5 minutes away from the beach and 3 minutes from restaurants and shops. The rooms are okay but very different from the pictures on website. We stayed in a cottage and it was very, very small. The bathroom was small even for one person. I was also worried about roofs in this hotel. All of them are so old, I started to wonder if it is safe to be there. It has a pleasant area outside and parking is okay. Breakfast was disappointing. We even did not go the second day. I think it is okay hotel but don't expect anything special and be prepared to stay in a small room. When I go to Carmel again, I probably try to find another hotel, but might stay again at Normandy Inn because of its location. read more

My husband Dave and I loved staying at this beautiful quaint clean and quiet Normandy Inn!! Wonderful friendly staff and they also have a delicious breakfast! We highly recommend this place and the location is fabulous too!! read more

Happy we staid here. I thought it was priced fair, great location and rooms are clean oh and very friendly staff. Parking not so good but that's ok you my just have to circle the block a couple times read more

nice place. Will come again. Great location. Rooms are updated nicely, but it still has charm.

A super location and super folks to greet you. Check in was a breeze and a good hot cup of coffee was awaiting us in the lobby after a long drive. Cookies too! Our room was clean and welcoming! A fire was laid in the fireplace and the rainy evening became warm and cozy in our suite by the pool. Our own parking space to boot! Perfect way to enjoy a weekend in Carmel. read more

We stayed here for the weekend of Laguna Seca SBK Races. It was a perfect location about 15mins from the track. Perfect location for walking around downtown & close to the beach. Cute little place, nothing fancy.. they do have a pool--tiny, but they do have one, and the walls were very thin. You can hear a conversation happening in the next room. But other than that, it was a cute little place with character. read more

The Normandy Inn - The Normandy Inn - Hotels Near Me - Carmel, California

We stopped here for a few nights on our honeymoon. The front desk ladies were nice. The room was nice, but like Brandon C. says, the walls are thin. You can hear everything going on next door and outside. We got a downstairs room and the people upstairs sounded like they were wearing lead shoes. The bed was comfortable, but only a full size bed. The bathroom was remodeled, but a bit on the small side. There was a fireplace in the room and they left a log. Granted, the price should include a log. The TV was disappointing. For the nightly rate this inn is charging, there is no excuse to not have flat-screens in every room. They have a pool, but no hot tub. Why don't hotels realize that guests like to unwind and a hot tub is essential. This is a good location for visiting Carmel, but I'd say check out some of the other places to stay. read more

The Normandy Inn - Fireplace next to the bed - Hotels Near Me - Carmel, California

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Perfect place to stay in Carmel for the location- in town and close to the beach. You can park and walk everywhere from this hotel location. Nice, clean, cute, and quaint. We will stay here again. read more

We stayed for the memorial day weekend. Rooms were clean and cute cottage decor. Our room even had a vaulted ceiling with beams. The breakfast was good. No frills but did the job before we set out for the day. Excellent location no need to move the car once you get her which is a huge plus on a busy weekend. I will come back the next time I'm in Carmel. read more

Nice rooms.. We are staying in a suite and it's so cute and very inexpensive.. Staff and friendly and very welcoming.. Free Wi-Fi and free breakfast.. Beds are very comfortable and their bathroom amenities are organic! I took some home lol ... Last but not least.. FREE Brandy in the lobby! Who can beat that? read more

The Normandy Inn - Very cute.. Clean and cozy... - Hotels Near Me - Carmel, California

We had a great stay there. The rooms was very spacious and comfortable. The staff were friendly and professional. We had a fireplace in our room (which kind of made the room smell like smoke). Location was very convenient to downtown Carmel and walking distance to all the shops and restaurants. read more

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We got to the inn about 4 pm and checked in. We went to the room to see where it was located before we got out bags out of the car. Opened the door and the smell of mold was overwhelming. Although the room looked clean the mold and mildew smell was so bad I decided to go to the front desk to see if they had another room. She said well this is an old hotel and all of the rooms were the same. She asked me if I wanted to leave I said yes. She said you can leave but you don't get your money back sorry! I asked to speak to the manager and she said " I've already asked the manager many times for other people the answer is NO" Then she said if you leave please let us know so we know what to do implying that they would possibly double book the room while still keeping my money . We were flabbergasted and simply dissatisfied with the moldy and musty room. Was never my intention to cancel just completely dissatisfied. The front desk person could not care less completely and totally disinterested. I would not recommend this hotel ever. Motel 6 would have been an upgrade. And they didn't even seem to care. One Star is too much for this Hotel. read more

Great location in Carmel and blocks from the beach. Pool is nice albeit small, breakfast is a nice touch but could offer other items like deli meats or cheese. Room with queen bed is pretty tight, bed feels more like full size rather than queen size. Room is small, but bathrooms are nicely renovated and large. read more

This is a great place . Rooms are very nice and super clean . Right in the middle of town exactly where you want to be . Close to shops , plenty of places to dine .. close to the beach , there Carmel mission and mission ranch . I can recommend this place to anyone . read more

I love this place. My sister and I try to stay here at least once a year for our birthday getaway. It is in the best location., so close to the beach and shopping. You never have to move your car, everything is right there. The flowers out front are always blooming. Every room is unique. We stayed in the large cottage this past stay and it was perfect for our cousins Oscar weekend away. Clean and comfortable. A warm gas fireplace, and fully equipped kitchen. We ate breakfast in their breakfast room. Plenty of choices, and friendly staff replenishing the foods. Sandra the manager really take great care of us every time we stay. read more

Friendly customer service. Clean room,comfy bed, great shower and nice towels. Great location ! Fantastic last minute deal ! WE LOVED IT !

It's a very cute hotel! Small not big like other hotels where it's hard to find things in hotels. I just don't like how you can hear other ppl next door to you and get woken up :/. My family and I have stayed at the Carmel Mission Inn. I'd rather stay there. read more

Great location. Excellent accommodations in one of their cottages. Lots of stairs though, so if mobility is a challenge, not the place for you... read more

It was our 1st time at Normandy Inn. During check out nobody bothered asking how our stay was, so here it is : We come to Carmel 2-3 times a year and always stay in the same hotel. About 2 weeks before our trip, our regular hotel called us & let us know that they are having some construction going on. How courteous of them! They wanted to make sure extra noise will not be a problem for us. Construction noise IS a problem for us when trying to relax, so I cancelled our reservations & booked a room at Normandy Inn. It seemed like a decent Inn with a wonderful location. Two nights that we spent there was nothing short of a torture. During the day (starting very early) they had construction right by our window! Not just slight noise but NON STOP drilling all day long for 2 days. Not only there was drilling outside of our window, there was also drilling under us. Everything was vibrating & the noise was unbearable. It was absolutely pathetic & I can't believe we weren't informed of this when booking the room or checking in. As if that wasn't bad enough, the walls are so thin that we could hear people talking, snoring & farting during the night. We might have as well stayed in the same room with them. I can live with thin walls, that's what ear plugs are for, but no size of an earplug can fix the drilling. Instead of a quiet getaway we were stuck in what felt like a hell hole. On a positive note - the room was clean. It had lots of light & the bed was comfortable. That's what the 2nd star is for. I know my review is pretty harsh but that's how I feel. I am a fair person & always give praises if & when they are due. read more

I'm tore between giving this place three or four stars but, I think the positives outweigh the negatives and I think their photos are pretty close to reality so, I'm giving it four. First, the positives: 1. Location, location, location. Out the door to the left and walk for 5 minutes and your feet are in the white sand of one of the prettiest beaches in the US. Clean, gorgeous white sand. Off leash dog friendly. Not a million people. It's paradise. Out the door and walk one minute to the right and you are right downtown Carmel. You can walk to all the great shops and restaurants that Carmel has to offer. 2. We stayed in one of "suites" room 102 and it doesn't feel like a suite, it's just one room (with a fireplace) but, it is good sized with a nice vaulted ceiling. King bed, chair with stool, small table with two chairs. It has a strange "vanity room" (toilet and sink/mirror in one tiny room and then another room with a small sink, mirror and vanity.) We actually liked this as hubby could use the restroom and shower without fogging up the whole room, ladies get a whole big counter for all our girlie stuff. 3. This place is cheap by Carmel standards. This is the least expensive place we've ever stayed in CA, we knew we were going to be gone all day so, thought we should save some money for more lovely dinners. 4. The place is pretty cute, lots of flowers. (Just don't look to close!) 5. It seemed clean. Now, the negatives: 1. We were told that although our room was near Ocean Ave. "It would be very quiet from dinner time to past breakfast time as there were no shops or restaurants west of the hotel." WRONG. Cars zoom past all night. People walk by loudly on their way to the beach until late at night. Delivery trucks start delivering at 5 AM! It was noisy. 2. As others have noted, the walls are super thin and we could hear people talking, snoring and ___ during the night. Eeeeeek. Bring earplugs... 3. The place is cute but, as others have noted very run down. It needs some major renovation and just a lot of small fixes. 4. TV only gets a few channels. 5. Shower is tiny and the spray is uncomfortable. 6. Towels and bedding not great. (Old school comforter.) 7. Breakfast is Holiday Inn-ish - yogurt, cereal, etc. All in all, I think this is a good option if you are on a budget, if you plan to be gone most of the time, if you get a room away from the main road and you know what you are in for. read more

We had my sister's bachelorette party here a couple weeks ago. The location is great, and the cottage I booked was much bigger and nicer than I had anticipated. That being said the two star rating is for the terrible customer service. When I had booked the cottage several months ago the lady on the phone quoted me the price inclusive of tax and other fees. I made CERTAIN of this since it was a bachelorette party and we would all be chipping in to cover the cost. Fast forward to bachelorette weekend. My other sister arrived first for check in so she gave them her card (even though I had already booked with mine??) and she also checked out the following day since I didn't spend the night. When she gave me the receipt I noticed they had tacked on the tax and fees so I was about $60 out of pocket. After several calls back and forth I was able to speak with Sandy, the manager. She not only would't credit me $60 back (said "there is nothing I can do"), she did not apologize at all, and furthermore was extremely rude and condescending on the phone. She acted like I was lying to her about the conversation I had with the employee over $60! I am appalled at such terrible customer service. I would stay here again because of the location and price but holy cow make sure you get your confirmation in writing beforehand because they definitely do not honor their price quotes!!! (Or at least Sandy doesn't!) read more