First time eat at this OSF location. Very classic interiors with a railway car are eye catching , great service, good food. My husband and I enjoy our food and experience eating inside the railway car. Our waitress very friendly, always check what we need, food come out fast, everything seem smooth and good vibes Definitely come back again read more

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Sometimes the classics just hit the spot. I've been to various locations of the OSF since I was a kid, but this was my first time at this location. Service was great. All of the staff from the hostess to our server were so friendly and that really made an impression on us. This building is a very old schoolhouse, and it's decorated in a way that honors that history in addition to the cool trolley car in the center of the restaurant that houses dining tables. They have plenty of Italian classics to choose from and all meals come with salad and ice cream as well as a piping hot loaf of fresh bread to start. I went with the Meat Lover's Treat which is spaghetti with meat sauce, sausage, and a meatball. No frills, but a simple, tasty meal that left me stuffed at the end. read more

My last review of the Duarte location of The Old Spaghetti Factory was on May 17, 2026 because we met with family that were visiting. Today, the Duarte location was again the most convenient location to meet with friends that live in Victorville, California that were going to be in the Los Angeles area and I contemplated on coming back to this location because of our most recent visit and based on my last review. However, I believe in giving a restaurant a second chance. This visit we were only a party of four so I figured service should be a lot better. We made reservations just in case since it is a Saturday, but weirdly enough, it was not very busy at 6:00 pm. Our server Andrew took our order and specifically our friends at first wanted the artichoke dip, but changed it to a garlic bread appetizer and a couple Caesar salads. My wife and I both ordered pasta entrees. Our soup and salads were brought out and as we were almost done with those, I waved Andrew down and asked about the garlic bread, he said that our friends canceled it. We refreshed his memory and said yes they changed from artichoke dip to the garlic cheesy bread. So he put in an order of cheesy bread. A while later our entrees came out and we asked to follow up on the garlic cheesy bread and maybe five minutes in to our entrees, the cheesy bread came out. When our pastas came out, we told Andrew my wife's pasta was dry so we asked for a little more clam sauce and mizithra with brown butter. Later on we find out we were charged for side sauces which is ok if he informed us. Through out our entree, Andrew never stopped by to check on us, check for refills or even ask if my wife's pasta was better. Also my glass of water had been empty for a while and no one came by to refill it. We were done eating and only then did he come by to ask if we needed boxes or dessert. Instead of getting upset, we got our ice creams, paid the check and I was over it with the poor service at Duarte Old Spaghetti factory. For me to receive such poor service between having a large party one time and a much smaller party this time, I have come to the conclusion that it's not how big our table is, it's just poor training of wait staff and that I hold management responsible. It is commonly said, the third time is the charm. I don't think Duarte deserves a third time. We are not new to OSF. In fact I have probably been coming to an OSF longer than most have worked at OSF and not all locations are the same because I can personally say that we have received some of the best service at Fullerton, Rancho Cucamonga, Riverside, and many more. read more

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We were lucky to get Christopher as our waiter today. He is absolutely excellent. He brought us everything, the order was correct, he offered refills, he filled special requests, and he did everything with a smile. We had the spaghetti with different toppings, and all of them were good. He gave us only chocolate ice cream has requested. Thank you for a wonderful experience today. read more

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This OSF is located in the historic school house of Duarte. It was built in 1909 and operated until OSF took it over in 1993. The property is a beautiful historic building and has numerous antiques inside. In addition to the trolley, there are special rooms you can request to eat in such as the hidden room by the bar, the principal's office, the music annex, or the adjoining classroom with the original black boards restored and decorated with humorous pics and writing. The school house is supposed to be haunted and if you ask your sever, they may tell you ghost stories either from other staff or their own personal experiences. On a Memorial Day Monday around 12:00-12:30 they had some business but were not super crowded or noisy. Currently, they are running a meatball special for $24.99 where you get bread, a drink, spaghetti and 4 meatballs with your choice of sauce, and a scoop of spumoni or vanilla ice cream. This special is meant to be shared by two, but 3 people could probably share it if you do not eat too much or if you eat all the bread. The meatballs were good, spaghetti just ok, sourdough bread was not super high quality but had good flavor, salad was fine, and the spumoni and ice cream were fine. Overall, you can probably make better at home for the dishes in the special, but it is a great value for the price and it is super nice to pay to have someone else do the cooking and clean up for you. Unless you just want the deal, you are probably better off getting one of their other many dishes that are either harder to make at home or you cannot make yourself. We would definitely come back for the special again when we do not want cook or want a good deal and would come back to get other menu items as well. Our server Vanesa (with one "s" and known as "big" Vanesa because she is taller than "small" Vanessa) did an EXCELLENT job and was very attentive--she brought us refills without us asking and checked back on us frequently, but often just by looking and not interrupting. Her service was actually the best part of the visit followed by the ambiance of the historic building. She also kindly told us about the property, special rooms, and haunting when we asked about them. If you want to go somewhere for a special family meal, business lunch, or special occasion, then this is a great place to go. read more

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I had a pleasant experience at The Old Spaghetti Factory (Duarte). All entrees include the "Complete 3-Course Meal." It includes hot bread, soup or salad, and ice cream. I selected the Mizithra Cheese & Browned Butter Pasta ($21.99). TASTY! It's clean ingredients, big portions, and very affordable. I arrived at The Old Spaghetti Factory (Duarte) on Sunday (around 4:40PM). Parking is easy. The lot is big. I was seated immediately. However, I noticed the business became crowded and very busy around 6PM. Staff is the weakest aspect of this experience. Staff is very exuberant and friendly at the beginning; however, Staff became visibly fatigued as the dining experience progressed. This location grows very busy, and Staff rarely checks up. The main entree took about 24 minutes. As mentioned, I ordered the Mizithra Cheese & Browned Butter Pasta ($21.99). It's salty Greek Mizithra Cheese and Browned Butter on Spaghetti. The recipe is simple, but it tastes rich and satisfying. The pasta is also soft and bouncy. Then, the complimentary hot bread stole the show. The bread had a crisp crust, but it's very fluffy and hot. TASTY! The Caesar salad ($3.99 upgrade) is also clean, fresh with a very light dressing drizzle. However, some croutons were a little hard & stale. The Spumoni Ice Cream (aka: Mixed Chocolate, Pistachio, Strawberry) is also chill and refreshing. YUM! All in all, I left full and happy. On ambiance, The Old Spaghetti Factory (Duarte) is GORGEOUS! It's a beautiful destination. The colorful flags and vibrant trolley really catches the eye. Also, the location is very shiny and clean. The location plays no music, but it's a HUGE place, so chatter doesn't echo. The unique ambiance really makes the experience feel special. Overall, I had a very cheerful experience at The Old Spaghetti Factory (Duarte). This place continues to be very popular! The prices are extremely competitive; the portions are generous; and the food is clean & filling. This is a wonderful location for a family or friend gathering. If curious, I cheerfully recommend. 4.8 out of 5 read more

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The restaurant is beautiful, the service was excellent, and everyone was very friendly. Our food was absolutely delicious and arrived fresh and hot. We had a wonderful experience and will definitely be coming back. read more

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So it's definitely no high end experience, but I am giving Old Spaghetti Factory a solid four stars. It's at an old elementary school from way back when, so there's a lot of photos in honor of the school from back in the day. The entrance has a train which makes for a cool photo op and dining experience as well. As for the food, my go to here is the mizithra. It's something that I don't really see anywhere else, and I feel like that's a classic here, so def my go to. This place is also good for large parties at a reasonable price as you can be able to have a dedicated room for your party as well. Not a bad place to dine, especially with families. read more

The Old Spaghetti Factory - Italian Near Me - Duarte, California

It's so fun to come here again. Got my usual Mizithra and Brown Butter. Hard to get tired of it but I may put some time between this one and the next. Plenty of parking here and the handicapped parking is in a good location. Only a few of the disabled parking spots. Also had the Factory Punch to drink and they do have specialty drinks. My son had the Black Manhattan and my hubby had Blackberry Pomegranate, and my son's friend had the Strawberry Pomegranate drop. They have a rewards program which is pretty good and on your birthday you get a free classic meal. Service is great and respectful. Ambiance is casual and family style. read more

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Oh my goodness, I fancy Old Spaghetti Factory. I have been coming for years and years. I haven't been to this actual location before but last night was my first time. We had a great time, the food was great, service was great. The location is easy to find and parking was good. Our server was good and we had a great overall experience! I just want to thank whom ever decided to bring back the chicken piccata. My husband was so happy!!! This was one of our favorite items on the menu and the last few times we came It was taken off the menu... so thank you thank you thank you! We will definitely come back to this Duarte Location! read more

The Old Spaghetti Factory is a spot I hit up for nostalgia, especially for their Pot Pourri, featuring four unique sauce flavors. Getting parking and a table isn't too difficult on weekday afternoons, and I was seated within minutes of walking through the door. For starters, I had their sourdough bread. I'm not a huge fan of sourdough, but theirs is always amazing in its own way - not too sour, just tough enough to go perfectly with a clam chowder which happened to be Friday's special soup! (By the way, you may take unfinished bread to-go - yay for reduced food waste.) My server was amazing in recommending items that I'll consider trying on the next visit. After finishing the clam chowder, the Pot Pourri was out within 10 minutes, though none of the sauces were remarkable. (It was quite literally spaghetti with sauce.) Next time, I'll be sure to add some protein. Besides the food, the environment is an enjoyable factory-like experience. I sat next to the train, and it was just the right amount of background noise to feel busy but not too busy. I hope to get a chance to sit inside the train someday. read more

The Old Spaghetti Factory - Clam Chowder and Sourdough - Italian Near Me - Duarte, California

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I frequented The Old Spaghetti Factory in Fullerton during my college years so the restaurant always had sentimental value to me. When I found out many years later that they also had a location in Duarte, I would bring my kids here and they all loved coming not only for their favorite Mizithra spaghetti but also to "ghost hunt" at the bathroom downstairs. Fast forward to another 8 years later and I decided to pay another visit. Times may have changed because I was expecting the wait to be over an hour like how it used to, but surprisingly the restaurant wasn't as crowded and the wait was only under 10 minutes. After we got seated, I was able to place my order rather swiftly. We ordered the Meat Lovers Treat and Lobster & Crab Ravioli, with a side of Broccoli. The Meat Lovers Treat was a 7/10. Still tasty but the portion definitely got smaller. The Broccoli was a 6/10 as it was quite dry and it came out being room temperature instead of hot. Now the Lobster & Crab Ravioli was quite a disappointment because it came out FROZEN...yes....it was ROCK HARD and FROZEN COLD, as if the cook had forgotten to re-heat it in the microwave AGAIN - the reason I say again was because when I brought it up to the waitress' attention, she seemed rather unapologetic and not surprised, as if this was a common issue. She also seemed hesitant for us to order something else and rather wanted to bring us the same replacement of the same item. We have NEVER been served frozen food before (aside from dessert lol) so it was VERY strange. It was especially unpleasant for my bf since he is a chef at a 5 star hotel so this left a very negative impact for him. Other than that, the staff was friendly - 8/10. The restaurant cleanliness was a 6/10 because the booth had food crumbs all over. Unfortunately, due to the bad food experience, we will not be returning. read more

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Duarte, CA I've heard about this restaurant before, so coming from San Dimas we decided to stop by for an early lunch. Our waiter asked if it was our first time dining there. Since it was, he explained how the menu works: it is a 3 course meal. Lunch is smaller portion, no dessert, and hot bread I think. We decided to go with the dinner menu. I ordered the Chicken Marsala, and my significant other ordered the Spicy Spaghetti Vesuvius. My dish was good ~ I liked the cheese on top of the pasta ~ but I've had better Chicken Marsala elsewhere. My significant other enjoyed his entrée. The restaurant is located inside an old school building, which gives it a unique story and charm. There's plenty of free parking as well. Prices aren't bad for a 3 course meal. Hot sourdough bread is delicious. We will be back for sure. read more

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Stepping into the old spaghetti factory, it's like taking a delicious step back in time. The building was built in 1909 as the Duarte schoolhouse. The restaurant seamlessly blends, vintage charm with classic Italian warmth. You are surrounded by architectural details such as stained glass windows, vintage wooden carvings, and beautiful furniture. My favorite focal point was the train sitting right in the middle of the restaurant. It had been emptied and inside and filled with tables so I felt like you were eating inside of an old Italian train. I really appreciated the very attentive service by our server Miguel, a very polite young man who was making sure that we had enough cheese and sauces. I have to say my only critique was that the salad itself was very bland. The only thing that really helped it taste good was that pesto cream dressing on the side. The freshly baked sourdough loaf we got was very flavorful but I have to say the jumbo crab and lobster ravioli was nothing amazing. It definitely felt like it was missing something. The lasagna was good, but I have to admit that I have had way better.....not to toot my own horn, but I feel that I could've made it better myself!!! Overall a nice visual experience, it's rumored to be haunted, I think that is appealing to ghost enthusiasts and to lovers of old school architecture. The food needs improvement though. Caio! read more

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I have been to the Duarte Old Spaghetti Factory maybe 15 years ago. But I've been going to this restaurant since I was 10 years old when they had an establishment in Hollywood back then. I can say, I'm very nostalgic in my order, from the classic menu, have cheese half clam sauce. To add to the meal, minestrone soup and end with spumoni ice cream. Sooo good! I need to go back. The service we good was excellent and I just love the old school feel. I mean, can you even remember seeing a Rollie in the middle of the dining room? I highly recommend read more

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What We Ordered: -Manger's Favorite (Clam/Mizithra) $22.50 -Manager's Favorite (Meat/Mushroom) $22.50 -Kids Spaghetti Marinara $7.99 -Italian Soda (2 @ $6.50) $13.00 One of our friends has been talking about how great the Old Spaghetti Factory is and how he had some nice memories going there, but what sold me on going there was him telling us about the ultimate cheese wheel and how heard that they will keep giving you cheese until you say, "when". Our son whose a cheese enthusiast heard about this and insisted we come here for a cheesy good time! Much to our chagrin, we were told by our server that they no longer do this! We were so disappointed! I read online that you can order Italian Soda and keep the glass, which is always nice. I asked for some recommendations of popular flavors of the Italian soda and was told that orange creme was a popular one as was blackberry. We ordered both to see for ourselves. Our favorite was the blackberry. Next time, we'll have to try some other flavors. Old Spaghetti Factory is known for their 3 course meals. I started off with a soup with sausage. They recommend to add chili flakes for spice to the soup and it was quite lovely. My wife went with a salad with thousand island dressing which was also quite nice. They also start you off with a warm loaf of sourdough bread and butter. The bread was very popular with our family. We ended up ordering another loaf for the table. Having complimentary bread at the table is a nice benefit to eating at Old Spaghetti Factory. I opted for the Manager's Special, which you can pick two of any of their sauces. I went with their signature Mizithra Cheese & Browned Butter, which is a greek spaghetti dish with brown butter and cheese. This dish is on the menu at an Italian restaurant since the restaurant was founded by Greek immigrants. I also got the Clam Sauce as well. I felt like both sauces were a bit on the salty side. I should have gotten a red sauce, but you live and learn. The wife also got the Manager's Favorite with Meat Marinara and Mushroom Sauce and being a mushroom lover. She really loved her dish. I, on the other hand felt like it was just okay as the spaghetti didn't taste of very good. I growing up on the East Coast with no shortage of good Italian food. I'm a bit spoiled and picky with Italian restaurants. With that being said, Old Spaghetti Factory is very affordable place to eat for families with kids. A 3 course meal for $7.99 for kids is really unbeatable. You get a soup or salad, entree and ice cream for $7.99 is really good deal for kids. The wife and I picked Spumoni as our dessert. You can pick either Spumoni or Vanilla. Our son picked Vanilla ice cream and everyone really enjoy our dessert. It was nice to finish up our meal with Spumoni as I haven't had in awhile and it perfect way to cleanse the palate. The service was pretty attentive to our needs. Let's talk about the ambiance of the space. It was really cool to eat in an old school house. They said the space may be haunted and it was cool to hear about some of the history of the space and some of paranormal activity going on. This is a beautiful space to celebrate special occasions. We really enjoyed eating inside a trolley. How cool is that?! We would definitely come back to Old Spaghetti Factory in the future! read more

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It was our first time coming here. Been to Cheesecake Factory but not to this one. We ordered the Crab and Lobster ravioli and Mizithra. Wasn't expecting much, but they were so good. My hubby didn't think he would get full with the ravioli as it came with 6 big square pcs. After eating the 5th pc he was done. While I enjoyed my Mizithra spaghetti with some mushrooms, bits of bacon, sauteed garlic, and so buttery. read more

The Old Spaghetti Factory is tried and true. We ate here after a very long day of visiting around and were super hungry. My favorite "go-to" is the Mizithra Spaghetti - I opted for the "leveled up" option that includes garlic and mushrooms. It was so good, savory, and tasty! As always the ambiance was warm, cozy, and this time -- festive for the holidays. So, it added to the holiday spirit and fun we were having during the day. Rumor has it that this place is haunted, which we are all about. If you ask, the front desk has a pamphlet describing some of the "haunted happenings" that are rumored to have taken place. This is a bonus -- and tells me the management leans into this aspect of local history. I digress -- the food was excellent! The bread was hot, fresh, and perfect! We went for the trifecta meal which includes: main course, soup or salad, and a dessert! We had a wonderful time and will keep this place close to our hearts for the fun memories shared there. read more

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It's difficult to find a place where they put families first. More than five people represents to much for many restaurants. Specially birthdays when people sing and has a birthday cake and candles, etc. Well, our family has come here at list for the last 20 years and come back exactly for the same reason, good food, family friendly service and have a good time. This time Jennifer our young server not only gave us a wonderful service but enjoyed with us a piece of cake.. I had the tradicional chicken Marsala and feet Normita my wife had the clam pasta... as if we were at grandmas home... I love it. read more

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I have been to many Old Spaghetti Factory restaurants in Southern California. This one in Duarte, CA is supposedly haunted so I decided to check it out since I was in the area. Located in an old school house, this building is historical like many other OSF restaurants. It was fun to read about the location and peruse the old photographs throughout the rooms. I had my usual mainstay meal which is The Manager's Favorite of Clam Sauce and Mizithra Cheese and Browned Butter. I really need to try something new but this is my favorite. It came with a soup or salad, a loaf of sourdough bread, and a spumoni for dessert. I was dining solo so I had the hot, crusty loaf of bread all to myself. The minestrone soup was good with the adding of a Sicilian meatball. The meatball was seasoned well but could be lighter in texture. The spaghetti was a tad over in cooking time so the texture was not optimum but the dish tasted fine. I just like my pasta right at al dente. The sauces were good and flavorful. Spumoni provided a nice ending to the meal. The table placemat had the dinner menu printed on it so that made planning the next meal easy. The Chicken Piccata caught my eye so that is what I will try next time. Service was polite and efficient. I had a pleasant dining experience. No ghostly hauntings were noted even after visiting the infamous staircase leading down to the basement restrooms twice. Perhaps you will have better luck with that than I did. read more

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Our family celebrated Mother's Day. Nick and the staff gave us the best service. There were 15 of us with absolutely no hiccups. Even the bill when it was split in 3! read more

The last time I was here was during my college years, wow! It hasn't changed! I came with a party of 7, made reservations ahead of time which I'm glad I did. They accommodate larger groups, I recommend calling in advance to make reservations. Our server was really nice and patient, she knew the menu and made recommendations. She periodically came and checked in on us, she brought out fresh drinks ( non alcoholic) as needed without us requesting, she was great! I ordered the Chicken Parmesan which is served with Spaghetti. It's a good portion sized plate. The chicken was well cooked. It was moist and seasoned just right. The spaghetti and sauce wasn't anything out of the ordinary but it was good. Most than anything, the entire restaurants history, the aesthetics, the antique furniture down to the picture frames, and our server made the experience memorable...restaurant gives a bit of ghost hunter vibes too. :O Glad I came back. read more

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The historic building is a real treasure. It was built in 1909 as the Duarte School. Because it's built over a hundred years ago it's not handicap accessible. This is preserving history and so I'm okay with keeping the building true to its historic roots. Even the restrooms are in the basement accessed by stairs. We are in the trolley car because we had the little boys with us. This location provided great food and service was pretty good. Our server was attentive once she came to our table. We had a bit of a wait for her initially. We thought this location had better food, service and drink accuracy than the Cathedral Oaks location and a little better than Scottsdale. We ate at all 3 in the past week. read more

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My kids and I drive by almost weekly and we finally decided to give this place a try with low expectations. The restaurant itself is beautiful and the restorative work is impressive considering the age of the building. This is a fun place to have dinner as you can ask to sit in the trolley. Also good for large groups and takes reservations. Overall I think the pasta was pretty good. The spaghetti is cooked to a perfect al dente. The mushroom ravioli was very good. My daughter got the kid's ravioli and the red sauce was very good. The kids brown butter spaghetti with mizithra cheese was amazing. I would order the adult version if we ever came back. I wasn't a fan of the spicy spaghetti Vesuvius as it was bland and there wasn't really any spice. The prices are a bit high, but it does come with a mini starter, fresh bread, and ice cream. The starter soup and salads were bland as well. Overall a fun restaurant to try with kids. read more

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My wife has been wanting to try this place so we decided to give it a whirl. Service was good and our server was very nice. She checked on us and made sure we had everything we needed. The overall appearance of the venue was spacious and had just an old school vibe. There was a trolley in the middle and all the state flags hanging from the ceiling. The food on the other hand was okay. To be honest the food was good enough to satisfy my hunger but we didn't find it memorable. We had the garlic shrimp fettuccine and the chicken picatta which we found both dishes slightly salty. My parents had the fettuccine as well and the jumbo lobster ravioli and they also said the same. Not sure if I'd go again as there are other chain Italian options such as Olive Garden or CPK which I think are better. read more

We had made a reservation prior to visiting which is always a good idea. We were sat very quickly and our waiter was great. He was very attentive and helpful. They have a deal right now with the classic pastas, so that was also a plus. The food was great - you get so much for the price. I really enjoyed my dinner, thank you! read more

The food is solidly good every time you go there. I love the Mizithra cheese pasta. They always give you three courses with every meal, super salad, main course, a scoop of spumoni or vanilla ice cream. We happen to go during the time when they rolled back the prices a few years and we certainly scored big time getting our meal for a lot cheaper than normal. Our server was spot on and did a very good job. As far as ambience in this place, holy moly. If you've never been to an Old Spaghetti Factory, you have to go to one because they use traditional buildings from the late 1800s early 1900s at most of their restaurants. This particular one is an old school house from 1909 in the city of Duarte. All in all, we really enjoy Old Spaghetti Factory every time we go, this occasion was no different. read more

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We've always driven past OSF and wondered how the food is...we finally decided to give it a try this past weekend. I ordered the Pot Pourri which came with spaghetti and 4 different pasta sauces -- clam, marinara, Mizithra cheese + browned butter, and meat. Our server, Seth, said the Mizithra sauce was the most popular, but I personally prefer the meat sauce. It was seasoned perfectly and tasted very homey and comforting. I also got a Watermelon Martini but it was super sweet and tasted artificial, so I asked for a Moscow Mule instead. They took the first drink off the bill. The food was nothing special, but our server really took the time to explain all the dishes and was very helpful, so giving this place 4 stars. read more

The Old Spaghetti Factory - Pot Pourri - Italian Near Me - Duarte, California

It's the Old Spaghetti Factory, it's been around for decades. The food is still delicious, timeless classics. The ambience is nice clean, fun, there's a trolly that sitting in the middle of the restaurant that has dining tables you can sit in What stood out was the service. We had Ann Marie today, Wednesday New Years Eve 12/31/25. I'm fully aware she's working hard on a holiday and she was so cheerful , pleasant and warm. I brought my 5 year old , she was so welcoming to us that it just made the experience a world of a difference for my daughter and I. I would come back just for the service and hospitality read more

The Old Spaghetti Factory - Italian Near Me - Duarte, California

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On Sunday, May 24, 2026, our party of seven dined at your restaurant for dinner. Unfortunately, the entire experience was disappointing from beginning to end. Upon arrival, despite the restaurant being largely empty, we were seated near the kitchen. While not ideal, that alone would not have been a significant issue. Shortly thereafter, our server took our drink order, but within a minute another employee returned because the server had not written the order down and could not remember it. While mistakes happen, it was an early indication that service was not going smoothly. The situation worsened when our meals arrived. The server dropped one of the entrees directly behind me, shattering the plate and scattering food everywhere. No apology was offered--only a brief statement that the meal would be remade. This resulted in a lengthy delay while the replacement was prepared, despite the restaurant not appearing busy that evening. Also as the meals were being brought out, I received an alert that my vehicle alarm was sounding. I went outside and discovered that my car, along with several others in the parking lot, had been vandalized and my window had been smashed. I spent the remainder of the evening dealing with the police, cleaning broken glass from the vehicle, and making arrangements to get my children home safely. I informed restaurant management about what had happened. I did not expect the restaurant to be responsible for the criminal actions of others. However, I was surprised by the complete lack of empathy shown by management. No one offered an apology, expressed concern, or asked if there was anything they could do to help. When I requested a broom to clean glass from my vehicle, the manager said she would get one, but never returned. I ultimately had to ask multiple staff members before someone finally brought me one. Given the circumstances--including the dropped meal, the significant delay in service, and the fact that I was unable to eat my own meal because I was outside dealing with the vandalism--I expected some reasonable effort at service recovery. Instead, we were charged full price for everything. I subsequently contacted corporate customer service. The representative I spoke with was apologetic and indicated that my concerns would be forwarded to the district manager. Unfortunately, that conversation was equally disappointing. During the incident, both the responding police officers and I were informed that there were no security cameras on the front of the property. The district manager later stated that cameras do exist. When I questioned why restaurant staff would provide conflicting information to law enforcement, he became defensive and angry rather than addressing the concern. He also stated that he was unaware of any prior vandalism incidents at that location, though the reaction of restaurant staff at the time suggested the event was far from surprising. What stands out most from this experience is not the vandalism itself, but the consistent lack of concern shown by restaurant management and leadership. Problems happen in any business. What customers remember is how those problems are handled. In this case, there was no empathy, no accountability, and no meaningful attempt to make an unfortunate situation better. I hope this feedback is taken seriously so that future customers are treated with greater care and professionalism than we experienced. read more

The restaurant has a parking lot. It was easy to find parking. The ambience was nice. I loved the decor and the light fixtures are beautiful. Reservations were easy to make. Upon checking in we waited for our table to he ready and was seated not too long after. The front staff asked if we wanted a kid menu and I declined since my kiddo usually eats our food but it would have been nice if she at least gave her crayons to be entertained. My first time at the restaurant and I didn't know that's what she meant by kid menu. Meal comes with sourdough bread, which came out piping hot and soft. The bread was great! We also ordered the limoncello sparkler but that was a bit strong to our taste, too bitter. For entrees we got a lasagna, white clam sauce pasta, and lobster and crab ravioli. Entree comes with side of salad or soup. We got some salad with their house pesto dressing and minestrone soup. They were tasty. The lasagna was good. The clam pasta was very bland and I didn't taste clam. The lobster and crab ravioli had flavor but didn't taste bits of lobster or crab but mostly cheese. Meal ended with ice cream. We chose spumoni. Staff was very nice and attentive. read more

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Went here for the first time and it was pretty good! Service was good and relatively quick. Food was pretty expensive for the quality but overall, I was satisfied. Everything was clean and all of the staff were helpful. The inside was nice, but felt a bit eerie.. haunted even. Otherwise it was a good dinner and I will definitely be back. read more

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Came back to use up a coupon with an American Cancer society donation. Even with their gas down the team provided consistent food with great service. Spumoni is a real treat. read more

The Old Spaghetti Factory - Remember the sourdough bread? Look at this cool souvenir glass your can get with Italian soda for $6! - Italian Near Me - Duarte, California

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While in the area, we decided to stop in for dinner. We were seated immediately. We shared the Pot Pourri and added a side of chicken Parmigiana. The salad was excellent. Our waitress was Amaya and she did an amazing job. We enjoyed our food immensely as you see by my plate. The food here is very reasonable and great quality. read more

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This Old Spaghetti Factory location in Duarte, CA is fascinating and beautiful! A historic site, originally a schoolhouse built in 1909, many people claim it's haunted. It definitely has a vintage charm and vibe to the place. My family (the kids) loves it here. The restaurant is very kid friendly and family oriented. The stars of the show here are the service, ambience, and value of their food. read more

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No question about how charming is the place. It's pleasant, not too noisy, well decorated and the tables are well placed. Plus of course they have booths. The service was great. We had a very attentive server and she has a team who supported her in bringing the orders to our table of six. The food are all well presented and taste good. I was just not too happy with my clam sauce. The clams were tasteless. On the other hand the rest of the troops loved their food. read more

This review is not a reflection of the service nor the food. We all agreed that both were amazing and we had a great time. I will however point out that we were dining there with children in the room with the bar around 7:30/7:45. 3 TVS had baseball playing, but the one where the kids were watching (and we didn't notice until a moment later) was playing some heavy sex scenes and had drug usage. This is a note for management (which didn't even stop by to address or apologize for the incident), please be careful what is showing in family establishments. I have no idea how this was missed, as it was playing well over 4 minutes. If you weren't made aware, now you are. If you were and decided not to stop by to apologize, shame on you. read more

A blessing in disguise! If I'm comparing old spaghetti factory , Olive Garden and Buca di Beppo, this place is absolutely a treasure to be reckoned with. Service is outstanding, environment is spacious and desirable to look at. Roomy and has separate corners with space and tables. It is like an ihop but three times taller and bigger. The time I went, it was for my cousins graduation. She claims this is her favorite Italian place to eat and I agreed after trying their ravioli. It was fresh not frozen and had a delicious marinara sauce on it. I tried their fettuccine Alfredo and as always very good. Between the three Italian places I mentioned, it's personal preference, but I enjoyed this one the most given the texture, taste, quality and quantity. The food was just the right amount. Not too much and not too little. The plate looked appetizing and I enjoyed looking at my plate and smelling the aromatic Italian herbs that the dish contained. I also tried their meatball and spaghetti dish which for the most part was desirable and tasty. Overall, I recommend the place as it is welcoming and magical. The environment was my favorite aspect following the food taste and then the service. Overall a strong Italian place to eat at. A bit too much underrated. Definitely a great place to dine and enjoy Italian pasta if you love Italian food. All plates were good but my favorite was the ravioli personally. You get ice cream at the end as well that was more or less sugary. read more

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Came as a party of 2 on a Sunday at 5:30 PM. We had to wait about 30 minutes. Parking: The restaurant has a large parking lot, but it fills up quickly due to how busy it gets. Be prepared to search for a spot during peak dining hours. Ambience: The decor is nostalgic and makes you feel like you're stepping into a museum. It's a calm and unique atmosphere that adds to the dining experience. Service: The service was quick, friendly, and efficient. Food: 3-Course Meal: A good value for the price, but the presentation left much to be desired. Sicilian Garlic Cheese Bread (9/10): Hot, cheesy, well-seasoned, and delicious--this is a must-try item that alone warrants a visit. Chicken Marsala (3/10): The chicken was rubbery and dry, and the noodles were just okay. The mizithra cheese was not to my taste and left the dish to be ultimately dry and unappetizing. Summary: The Old Spaghetti Factory offers a nostalgic setting, but the food is hit-or-miss. Come for the Sicilian Garlic Cheese Bread. read more

The Old Spaghetti Factory - Sicilian Garlic Cheese Bread - Italian Near Me - Duarte, California

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