We had a large (12) group and were seated quickly. Our server immediately came with menus and asked for drink orders. After drinks were delivered she took our dinner orders. We had 7 different checks and she accurately and quickly took our orders. We were given bread and salads not too long after we placed our orders. Not too much longer we were brought our entrees. I was amazed at this because our large table only had the 1 server! She did have help bringing out our food though. The food was great. Nobody in our party had a complaint. The dinners included Spumoni ice cream for dessert and it was really good! All in all a great experience! We weren't even tagged with a large group surcharge! Only thing I have is that a group this large should have had 2 servers. Our server ran herself ragged. She kept a smile on her face and resolved the small issues that came up very quickly. Atmosphere- 9/10 Service- 9/10 Food- 10/10 Value- 10/10 read more

First time visiting Louisville, KY. Came here to the Old Spaghetti Factory the day before running the Kentucky Derby Festival miniMarathon. I'll note that all entrees came with extras -- hot bread, minestrone soup, and a pint of spumoni ice cream (I chose pistachio over vanilla). The bread and soup were pretty good and definitely hit the spot before race day. For my entree, I had the Chicken Parmigiana: "A freshly seasoned breast of tender chicken with melted cheese and marinara sauce, served with spaghetti." Overall, not a home run, but still a decent and filling meal. I did well in my race the next day, so I can't complain too much. Would stop by again if I'm back in the area. Last visited: April 24, 2026 read more

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I had such a great experience at The Old Spaghetti Factory thanks to our server, Tirone. He was friendly, attentive, and incredibly professional. The food was great too! A family sitting near me was being very difficult. The wife kept changing her mind and insisting she had ordered things she clearly had not. Even with all of the confusion and pressure, Tirone handled the situation with so much patience, kindness, and grace. He never lost his composure and continued to treat them respectfully. I made sure to let his manager know that the issue was not Tirone's fault and that he had done an outstanding job. It was obvious he was doing everything he could to make the family happy. I even managed to make him smile and let him know he was not crazy because I saw exactly what happened. Tirone is the kind of server every restaurant hopes to have. He turned what could have been a stressful experience into a reminder of what true professionalism and great customer service look like. He absolutely earned the great tip I left him! read more

The Old Spaghetti Factory - Salad and limoncello spritz - Italian Near Me - Louisville, Kentucky

10 years since my last review! After a downtown play my cousin said "let's go to Spaghetti Factory". It was a quick walk and no wait for a seat. The menu hasn't really changed. I got the Manager's Favorite with meat sauce and the browned cheese. The meat sauce was strong and rich, so I'm glad I didn't get a full plate of pasta topped with it. Still loved the salad, bread, and spumoni ice cream that's included with every meal. Service was average. We had to watch for our server to ask for drinks and other items more often than I'd have liked. One tip I wished I'd known - ask to sit in the main floor (where the trolley sits). The windows bring in a lot of light and makes the space more fun. We sat in a side room that was poorly lit and felt quiet and old. Street parking requires you to feed the meters or park in a nearby garage. read more

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This place is so pretty. Unfortunately that's the only positive thing I can say about our experience here. It all began when we walked in the door. The receptionist was rude and make us feel like an inconvenience for coming in. We then sat for several minutes before being acknowledged by a server. Our server wasn't necessarily rude, but was quite absent and not very hospitable. The bread was hard and not very fresh tasting. We did not receive plates to put our bread on so we used our napkins. The food was not good at all. The plates were hotter than the food and it all tasted old, dry, and reheated. We have dined at a different location and their portions were much bigger and it was a great experience. We were the only diners yet our server was very absent. We did however get to enjoy watching several employees standing around the bar for social hour. Everything about this visit was unpleasant and it's quite disappointing that we traveled so many hours to an area that we only visit once a year and this was the experience we had to endure. We definitely do NOT recommend this location! read more

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Ragu sauce and carpeted floors make for a not so appetizing dinner experience. Depends on what you're into I guess.

Came back 2nd night in a row. Vanessa took great care and had a wonderful time again. Superb food as always and the bread had perfect texture tonight. Also had more of the Marsala sauce tonight in my chicken Marsala... thank you again for a wonderful experience during a night out at work in Louisville.. might even be back for a 3rd visit tomorrow evening... read more

The Old Spaghetti Factory - Perfect sourdough texture tonight.... - Italian Near Me - Louisville, Kentucky

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Amazing service and the food was great! The restaurant is so cute and the food was even better.

Lunner (lunch/dinner) with dear friend - I asked him to pick restaurant today. Great choice before the drive home after an inspirational Spire.Network Conference week. Food and salad are excellent, it's been awhile since I've dined at a OSF. The service was lack luster, had to find waitress for drink refills and she hasn't checked on us since. Waiting to order the ice cream that comes with meal. We had to remind her to bring our warm loaf of bread with our entree and spoons for our ice cream- Duh ‼ We had to ask for spoon for dessert. 5 stars for food - 1 star for service at best. Dining room is very cool and antique seating is fun. The lighting with chandler was fun. read more

The Old Spaghetti Factory - Italian Near Me - Louisville, Kentucky

The food was great like every spaghetti factory. Their strawberry lemonade is very good with lots of ice. The bread is so fluffy and delicious. The managers special is so good with tomato sauce with the soft noodles. The ice cream is my favorite part the soft spumoni but it was a little freezer burned. The service was not that good our service was going so fact he cut corners like filling our cups back up with more ice than water. The ambiance was good it was kind of loud and full. You will need a reservation for dinner. read more

The Old Spaghetti Factory - Menu - Italian Near Me - Louisville, Kentucky

This location is very nice! It's very large with lots of seating for large or small parties. They even have a bar on the second floor. The staff were friendly and welcomed us in. They were very busy but got us seated in 45 minutes. The waitress was very sweet and attentive. All of our food came out hot and delicious. The restaurant itself fits the decor of other Old Spaghetti Factory locations of California. Very clean and classic look. They have a large train in the center of the first room where you can sit and eat. We came during Christmas time so it was very beautifully decorated. read more

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While the place is deco as old school the service and food is lacking. Minestrone is too oily, bread was stale and the sauces were bland. Over cooked pasta and chicken was rubbery. If in a hurry guess this is an ok spot, just not worth the $$ Update: emailed per business response and nothing no thank you, no acknowledgment just silence read more

The ambiance is amazing and I've loved this food since they opened. And last year on my birthday I finally got to eat in the train they have. I'd wanted to do that since I was a little kid and it meant a lot that the staff went to so much trouble. These days few people care anymore about people like me who was seriously injured 20 years ago during Hurricane Katrina. read more

My wife and I were in town, from Atlanta, and went to dinner with our daughter and son-in-law, grandkids, the in-laws parents and their other children. The first thing I noticed was the amount of people. I mean Slam Packed! Then, the interior design was just beautiful. Dark wood flooring throughout the entire restaurant, with some stained glass window panels (all original apparently, the big hutches with marble or granite tops and the chandeliers. It was so beautiful in there. As aforementioned, it was packed! However, just two minutes into sitting our server, Ryan, approached the table, and let us know he'd be with us shortly, that he wanted to take care of a couple of tables, so that he could give us some undivided attention. We asked if we could get some waters to start, and this is where I initially was taken aback if you will. Ryan said that with that many people at the table and the amount of people in the restaurant, that he recommends he circle back in 2-3 minutes to where we could take our whole order, though he'd be more than happy to get just drinks first. We never heard that before but we agreed as he said it'd expedite the process and he'd be able to give us more undivided attention that way. Ryan came back, took our order and said he'd be right back. My wife and I were beginning to wonder where he was, the grandkids were hungry, and all of a sudden here comes our server with a tray, a bunch of salads for the table, and before I could inquire about our drinks, there''s 3-4 more servers with a tray each containing drinks, bread, salads, soups. The waiters helping began auctioning off our things when Ryan said to them, "thanks for you help, but I can take care of it. And Ryan begins passing out all our salads, drinks, bread, clockwise around the table, then says he's going to the bar.... Wouldn't you know it here he comes with wine, a sangria pitcher, a martini, some shakes for the kids. This guy was busy, but he was able to stay on top of it. I noticed the other wait staff yelling out "who got meatballs?" And auctioning off their things to their tables, tables not listening. I mean from the outside, it was busy, hectic, fast paced, while our server was like in complete control of his other tables, my family, and was just super organized. When you go here,'ask for Ryan. The food was great , the server was incredible, a tall black guy came and checked in on us, and we were just so pleased with how our evening went that I wanted to write this review. We will definitely be returning to The Old Spaghetti Factory, and asking for that server if he is still there next time we go. Thanks OSF, Ryan, and the entire crew that night! read more

The food was simple but yummy. We had spaghetti and fettuccine. All the staff were welcoming and prompt. The historic building lent itself to an experience that was larger than life. read more

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My food was fine. But one of our party was turned off by her dish, chicken piccata. Another wasn't feeling good later that evening, chicken fettuccine. read more

The Old Spaghetti Factory is a whole experience, starting with the building itself--beautiful, historic, and fancy enough to make you feel like you should whisper when you walk in. The Tuscany soup was perfection: just the right amount of potatoes and sausage swimming in a creamy, savory dream. The Mizithera cheese with browned butter? Life-changing. Do not skip it. The spaghetti with marinara and meatballs is classic comfort food done right, and the lasagna is packed with so much flavor it deserves its own applause. Oh--and the lobster ravioli is an absolute must-try. Trust me. And just when you think you're done... ice cream shows up, because apparently self-control is not on the menu. Worth it. read more

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I had made a reservation for us to celebrate my birthday. There were 16 of us and the hostess sat us in the room across from the hostess desk at TWO separate tables. We asked multiple times to be moved to ONE table and they said they were unable to accommodate us. So we were not together for my birthday dinner that I chose your restaurant to be with friends and family. I'm very disappointed in the management of your restaurant as they never came to check on us or see what they could do to fix the situation. Our server did his best although we had to refill our waters 3 times !!! read more

The Old Spaghetti Factory - Italian Near Me - Louisville, Kentucky

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Grandsons 7th bday. Wanna guess his favorite meal? Yep spaghetti & meatballs. That explains why he ordered lasagna. As usual, Spaghetti Factory was busy. And as always, we had excellent service. The food is consistently good, with the possible exception of a side salad that was anything but fresh. The lasagna portion was a huge mound of goodness. The spaghetti & meatballs were perfectly prepared. The pasta slightly al denté with no water runoff. The meatballs had great flavor. My wife's gluten free pasta was bland. Not because of poor pasta (to the contrary), but the marinara was rather flavorless. Two other diners ordered chicken parmigiana and I heard no complaints. Cap off the meal with ice cream, spumoni. or cheesecake, etc. All in all , a good meal. Good service. Good value. read more

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Terrible Italian food, bad service, salads are drenched in dressing almost like a soup. Meat sauce is dry idk how that can even happen. They make you order drinks with your food? Would never come back - just say no read more

The Old Spaghetti Factory - Italian Sausage with Meat Sauce - Italian Near Me - Louisville, Kentucky

It's one of those restaurants where people wear sweatpants and t-shirts. Disappointing because the inside is unique and charming. An off putting, stale cheesy smell. Glasses were dirty (see picture). Food was average. Bread was the most bread tasting bread. Same with the fettuccine Alfredo and meat lovers treat. Caesar salad was good though. read more

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We decided last minute to stop in for lunch with our kids during our fall break "stay-cation". We waited a few minutes at the host stand before being acknowledged. We then waited at least 10 minutes before drink orders were taken. Staff were nice when they came to our table but just not the best service. The food was mediocre, at best. Overall, it was a disappointment, but a good lesson to our kids on patience! read more

My family and I visited for our annual New Year's Eve dinner in downtown Louisville. I hope they were just having an off night as it was not the best experience. We dine there at least once or twice a year before going to Actors. While the ambiance remained the same the service was disappointing. We arrived on time for our reservation and were promptly seated. After being seated it took 30 minutes for our waiter to come to the table. There were several staff that walked by our table during that time that saw us sitting there, no drinks, bread or plates. After waiting 20 minutes and watching others near us get seated, served drinks and bread, I left our table and went to the host to ask if we could be served. It took an additional 10 minutes for the waiter to come to the table for the first time. We were actually preparing to leave. I'm not sure if there was a miscommunication at the host stand or what the situation was. We were never given an explanation. Which isn't necessary, but it only got worse from there. When our waiter finally came to the table he seemed confused or maybe preoccupied throughout our time there. At one point, he refilled two drinks with water that were Sprites. When we quietly asked for it to be corrected to avoid embarrassing him he replied, "Oh, yeah, my bad." He was absent during most of our time there. So much so we asked for the check before ordering the 3rd course of Spumoni. He did offer for it to go, we refused. We didn't want it to be like the bread we requested earlier that he admitted, unapologetically, that he forgot, after we asked a second time. We watched as other patrons were seated, enjoy their meals and left, while we were there just waiting for corrected drinks, bread, or our food. As I stated earlier, I really hope they were just having an off night. We will return at some point to try again, but it will not be a special occasion, holiday or before a show. We make every effort, as locals, to support downtown businesses. I can't be sure we would return if this was our first experience. read more

The apps were below average, our server Joey was fantastic! The main was ok but overall a total letdown. read more

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Food was great! I had the Lobster Ravioli and a cosmo. Service was a bit slow but all in all recommend read more

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This Italian restaurant is pretty good for a chain experience. The food is always fresh and is your standard Italian fare. The service is good and seems like for downtown, they are just dialing it in. The restaurant on the other hand is absolutely gorgeous with decor at peak beauty and a train trolley inside. read more

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Enjoyed the Old Spaghetti Factory while on vacation. Service was good and food was tasty. Restaurant has good ambiance and was comfortable for an evening dinner after sight seeing. read more

The food was subpar, and it's really sad. This place has so much potential. The service was OK, but the staff was just not attentive to their guests. read more

I rarely give one star review to any place, but this place deserves it! One star only for the decor. Yes, we do love the train in the middle of the room even though we didn't sit nowhere near it. Here comes the review. The service - The server. She was plain rude. We asked for straws since we have sodas and waters. Instead of asking us to pass it around, she threw the straws across the table. The food also came late. Between the appetizer and entree, we had to wait 40 minutes! Like literally! We are a party of 7, but it was only 5 entree since my kids shared their food. So it wasn't a lot. The food - I can probably make better food than this, and I'm not a cook. These foods taste like frozen food. I'm not joking! The sauce tastes like prego sauce. The soup (minestrone) was watery. For the price and the food quality?? Yeah, so it's not worth it!!! It's just so disappointing since we were really hungry. We ended up getting something else. read more

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I have been a been a big fan of the Spaghetti Factor since college days at UofL. I find the food is always great!

I had the most wonderful experience at the Old Spaghetti Factory in Louisville, KY. The staff were absolutely wonderful and very professional. The food was absolutely amazing. I had the cheese bread appetizer which was superb and for my entree, I had the Sicilian meatballs. The food was outstanding. I also really loved the atmosphere. The restaurant was designed beautifully and has amazing pieces of art and decor. I will be visiting this place again and highly recommend to anyone wanting a family-friendly environment. read more

First time visiting one of these restaurants... but hubby and son went to one in San Diego so thought we'd give the Louisville location a try. Wines by the bottle were reasonable as were the menu pricing. The dinners came with vanilla ice cream or spumoni for dessert. My son had lasagna, hubby had pasta with Italian sausage and I had the chicken Marsala ... all were very good and portions were "just right". Server was friendly and attentive but not overly so. Nice when traveling that there are chains that are dependable. read more

The Old Spaghetti Factory - Entrance - Italian Near Me - Louisville, Kentucky

So this place was very interesting. There were good things, but there were lots of things that cannot be overlooked. First, let me say this isn't a problem with the servers. The servers were great and did what they could. However, we came to this place to celebrate the upcoming marriage of two amazing people. My good friend set a reservation almost a year in advance. So you would expect things to go smoothly. However, that wasn't the case. We ended up being seated at the smallest table in the room and struggled to find seating for the bridal party and other guests. To me it seems very unprofessional, especially when they knew such a large party was going to be dining at their establishment. If you planned this ahead of time and were using your hard earned money, how would you feel? The overall service was decent. Our waitress did her best to satisfy the needs of our large party. It took a pretty long time to get the drinks out (roughly 30 minutes), but that's understandable with a large party. Throughout the entire dinner she tried to make sure our drinks were refilled and bread was brought out. The only disappointment was that with all of the issues we had, the manager never came out once to check if our experience was good or to apologize about any of the mishaps. I do agree that the customer isn't always right. However, with some of the issues we were experiencing, it felt wrong that the manager didn't even come to make sure our food or service was okay. The food was delicious. The reason this is getting even two stars is because the food was good and our waitress kept a positive attitude. We had a choice of Fettuccine Alfredo, Lasagna, and pasta with marinara (wedding party). My fiancée had the marinara and I had the Alfredo (this wasn't my wedding party, it was my friends). The Alfredo was delicious, the fettuccine was perfectly al dente and the Alfredo sauce really had a good strong flavor of parmesan that coated every noodle. The pasta with marinara was also very good. The pasta sauce with slightly sweet and it was very well seasoned. Despite having no meat in it the sauce was the highlight of the dish with how flavorful it was. Turning such a simple dish into something delicious and unforgettable. Overall, the food was good and I would definitely eat here again. Just with how my friend was treated on such an important time for him is unacceptable. We still had a good time, but it just sucks to know that his moment he planned for wasn't perfect due to the decisions of the company. read more

Service - ordered on door dash. Arrived satisfactory. Food - 1/5 - chicken fettuccini. the pasta sauce is not what it used to be. The pasta sauce is starting to taste watered down as they are trying to save money or they are not straining the pasta well. Allergy - I had no issues with my order Environment / Ambiance - door dash Restrooms - door dash Sensory - door dash Noise Level - door dash LGBTQ+ Rating - door dash Would Be Back / Would Recommend - probably won't be ordering from here for awhile. read more

I found myself in downtown Louisville with plenty of work and very little time, so I stopped in for takeout from Old Spaghetti Factory. An order of spaghetti (seriously, what else?) that surprisingly came with a mini salad in a Chinese take-out tub, a loaf of bread and a scoop of spumoni ice cream. A full meal that tasted great, took very little time to order, and cost about $15 total. Not bad at all. If you're looking for a gourmet meal, then you might look elsewhere. But a solid meal that does the trick,m, this definitely counts! read more

The Old Spaghetti Factory - Marinara Sauce Spaghetti, small salad with Italian vinaigrette, loaf of bread and butter, and a scoop of spumoni. - Italian Near Me - Louisville, Kentucky

I had lunch at the Old Spaghetti Factory on Wednesday, November 15, 2023 at 12 pm. I went with a large group of 10 people so I expected there will be a long wait for the table; however, it was only about a 15 minute wait - not too bad! But the wait for the food was absurdly long - almost an hour, which made the wait for the table feel like nothing. When wait times get that long, the food expectations get very high in order for the wait to be justified. In this case, my spaghetti was far from being worth the wait. I had the manager's favorite with the mushroom and white clam sauce. I came to this restaurant expecting some generic spaghetti because spaghetti is such a classic, homey dish - it's hard to elevate without losing the authenticity. Hell, it's a dish every beginner home cook should learn! So when I waited almost an hour for spaghetti that I could probably make better at home, I was a little disappointed. The sauces were a bit liquid-y to my taste so they didn't coat the noodles well enough. It's like I was eating noodles in small pool of tomato and clam soup. I did like the complimentary bread and the house salad. I had mixed feelings about the service. The server was friendly and was able to split the checks for our large table. But she disappeared the entire time we were waiting for our food. So we weren't able to ask for updates on the food nor were we regularly checked on to refill drinks, etc. Had I known there was only one chef in the kitchen, I'd be a little more forgiving about the wait. But I didn't find out until after I paid for the meal. I liked the colorful Victorian-style interior design of this restaurant. Pretty cool there was a train bus inside. Overall, it was pretty average spaghetti with an absurd wait time and lackluster service. I don't think it's worth returning unless they improve their service and wait times. I do want to extend my commendations to the lone chef for sticking it through and still managed to cook all the food for it to arrive at our table at the same time. read more

Food was good with nice atmosphere. Gelato was a pleasant surprise for dessert. Went away full. Chicken Picata was a little dry, but good flavor. My daughter said that the minestrone soup was good. My wife like the clam sauce spaghetti. read more

The food was good service needs a lot to be worked on. We were never asked if we wanted any bread even though the tables around us got bread we were rushed through. Our meal is the first time in my life that I asked for a refill on my sprite and he brought me back a half a cup of Sprite everything was rushed, and they was not busy at all. We were not offered the ice cream or dessert that came with the meal at the end as we were given a check to cash out. I had to ask for the ice cream for our party very very disappointed in this place. This was a dinner that my daughters brought me two for Father's Day, and I will highly recommend them not to come back to this restaurant as the service was nowhere near professional, as I thought this place would be . I do not recommend this place if you want to have service and be able to sit comfortably and enjoy your dinner without being rushed.. Also, when it comes to drinks, we sit without water for quite a while, so I finally asked for water for us and we were. He brought a container of water and dumped in our glasses that had no ice again very unprofessional dinner service for the restaurant of this clientele and type Definitely expected a lot more and better Here is a photo of the $10 desert that we got to go wow think before you go read more

The Old Spaghetti Factory - $10 desert to go worst ever - Italian Near Me - Louisville, Kentucky

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Delicious food and reasonably priced. Quick service and family friendly (kids will love eating in the trolley and free ice cream with every meal). Love the decor and setting. Downtown location is super convenient if needing a meal while visiting museums. read more

Surprised that this spot has a lot of mixed reviews. With my experience going, the food was enjoyable and the staff were excellent. It was some of the best service I've had. For $20.50, I got to try their lobster linguini along with a salad, ice cream, and complimentary bread. Our server was super helpful and friendly and checked on us regularly as well. I thought the food itself was pretty tasty and enjoyed everything overall! Wouldn't mind coming back. read more

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