Amazing. Shout out to the staff for accommodating a party more than expected. We appreciate it so much. Service and attentiveness off the charts! Amazing food! Thank you thank you! read more

Went here tonight here a murder mystery show with my wife and our friends to celebrate our friends birthday. Had a wonderful time, the hostesses are friendly and directed us to where we wanted go first in the bar before the show. Our bartender greeted us right away and took our drink orders , where I ordered a Moscow mule and my wife ordered an espresso martini. Both were very tasty. We talked to the bartender about the show and told us what we needed to know and where to go in the restaurant. We went to the banquet room where the murder/mystery show was at. And the performance was fun, interactive and engaging having all ages participatong. Our waitress Chloe did a fantastic job with our table getting everyones orders and accommodating any special requests. The food was great, we ordered the lasagna, chicken fettuccine and shared an order of the cheesy garlic bread with our friends. We also ordered a few drinks as well. Highly recommend the dinner show or just stopping in for a meal. We will add this to places to go for a nice meal and atmosphere. read more

Always a great family spot. It's nice they added a private room area for large parties (call ahead for party reservations) as the other location at Chandler mall closed Highly recommend: Spinach & Meat Tortellini read more

I really like this place a lot. It's one of the first places I came to when we moved here at gazillion years ago. I know it's part of a chain, but somehow it still keeps that independent feel. The one in Phoenix is in an old building, perhaps an old house?. It's got old hardwood floors and a maze of rooms all decorated with antiques and stained glass. One of the best things is the trolley car in the middle of the restaurant with seating inside. I've always wanted to sit there, but it seems like we always have a party that's too big for one of the tables in there. Another really awesome thing is the barber table in the bar. It is literally barber chairs around a sink that's been turned into a table with barber poles around it. It's pretty cool. Our server was a super polite and happy Young man. He was very accommodating. The meals are three course meals. They start with your choice of a salad or a cup of minestrone. You can upgrade to a Caesar salad, but I think the garden salad with ranch dressing is really good. Hubby had the minestrone, and as it is every time we go, it's a pretty hearty cup of soup. It is loaded with vegetables and beans and pasta. Honestly, after a cup of minestrone, I don't know how much room I have left for pasta. They also bring loaves of freshly baked bread to the table. I really like the bread there because most of the time restaurants will bring you sourdough. I don't like sourdough. But this is just a delicious white Italian bread served up with butter. I have the spaghetti with meatballs and asked to change from marinara sauce to meat sauce. I am very, very picky about pasta sauce, and I actually love their meat sauce here. The meatballs were good here too. After having a piece of bread and my salad, I ended up taking home most of my pasta. The third course is a choice of spumoni, sherbert, or vanilla ice cream. I hadn't had sherbert in years and decided to go with that and it was really good. They have a senior menu, and when I asked how old you have to be, she said it doesn't really matter. So I guess anybody can order off the senior menu. The portions are just a little bit smaller, and not everything that's available in the regular menu is available on the senior menu. It's a couple dollars cheaper, and you also get tea, coffee, or milk included with your bread, entree, super salad, and dessert. It's such a good deal! I think my meal was 1799 and it included all of that! This is a great place to celebrate a birthday or graduation. They have several separate rooms for parties as well. There's one room where you're sitting in the window of the restaurant - - I always thought that would be kind of cool to be able to sit in there. You can make reservations, and I really suggested if you're going on a weekend evening. Also, if you don't want to hassle with parking, there's a light rail station immediately in front of the restaurant. read more

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My daughter, my husband and I had a wonderful 30th birthday celebration with my youngest daughter on July 4th in the late evening. The food, ambiance and service were outstanding. It wasn't busy and the restaurant was quiet, we could hear ourselves talk. My husband hasn't been there before and he said he liked it. We will return for a visit in the future. read more

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Honestly I am so disappointed with this place. The only saving grace was our server, Hannah, who was incredibly kind and fun on such a busy night (Valentine's day). We made a reservation ahead and time and didn't get seated until 45 minutes later. Honestly, I don't even knock points off for that because I figured it would happen on a day like Valentine's, even with a reservation. I'm just really, really not a fan of the food. It was not good, and definitely was not worth the price. The chicken cubes in my dish were so hard, I felt like they were from frozen and not thawed/cooked properly. Bae also felt like his chicken in this chicken parm was from frozen. It was very tough, too. The pasta/sauce portion of both our dishes was also nothing to write home about. We felt like we could have done this quality of food at home, essentially. I only took a few bites of my plate and then asked for a box to take home. It was really not doing it for me. At the end of it, I actually forgot to take the box home but I did not mind.. I'm sorry to leave such a bad review but it was really unpleasant and not worth the price. read more

I miss the Chandler and Tempe locations that closed, so I jumped at a chance to drive to downtown Phoenix. We had a large group and were seated in a semi-private room. The service was great and fast. The only thing that didn't warrant a high rating was the food. Pasta is basic. But the salad and spumoni were good. After 40 years, I'll have to say goodbye to this chain. Thanks for the past good memories. read more

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AN ESTABLISHED CLASSIC! Founded in 1969 by Guss and Sally Dussin, The Old Spaghetti Factory is still family owned and operated, serving homemade meals and creating a memorable dining experience. I ordered the SPINACH & MEAT TORTELLINI! This dish gets massive recognition from me. The meal is essentially hat shaped pasta stuffed with roasted chicken and Mortadella, topped with Alfredo sauce and shredded Romano Cheese. It was the best 940 calorie meal for $19.99 I've had in a while! I topped my lunch off with dessert, spumoni was on the menu so I had to try it! I was very pleased. Our server Lisa was super personable and welcoming! She had a friendly demeanor and was super familiar with the menu. I appreciate a dedicated professional in the food industry. DT Phoenix's Old Spaghetti Factory is super cool, I got classic western vibes mixed with Italian flair. I loved the massive seating space and elegant old timey aesthetic. read more

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Quite possibly the most overrated italian restaurant ever. The bread cannot be cut with a chainsaw. Even if you could cut the bread, you can't spread the butter because it's ice cold. It's like trying to spread a rock on your bread. I'm sure they have some of the best microwave-using chefs in Phoenix. read more

We came in for Valentine's Day and completely understood that it would be busy. We were patient and tried to be understanding throughout the night, but unfortunately the service left us feeling overlooked. After being seated, we waited about 15 minutes before our server greeted us. When she did, we ordered an appetizer, alcoholic drinks, and requested water and the sourdough bread that comes with the entrées. The spinach artichoke dip was about a 5/10 -- very heavy on cheese with oddly sliced white sandwich bread served alongside it. Our soup and salad course came next, and we again asked for water and sourdough bread. We finished that course, and when our entrées were brought out, we requested the water and bread for a third time. About halfway through our entrées, our server brought a fresh, hot loaf of bread to the table next to us that had just been seated. At that point, it no longer felt like a "busy night" issue -- it felt deliberate or dismissive. After noticing we were upset, she said she would bring the bread right away. The water came about five minutes later, and the bread several minutes after that. By then, we had already finished most of our meals and didn't get to enjoy it with any of the courses it was meant for. There were no apologies, and the overall experience left us feeling like we didn't matter. This was both of our first times dining here, and while we would love to give the food another try, the service honestly makes us unsure if we'll return. read more

All the above I sit in the Bar area! If I could suggest have Ice Tea on that side Silverware. Napkins Menus! Make it easier on bartenders when they get busier. Also butter for bread or added dressing for salads. Food is always delicious and service fantastic. read more

I love Old Spaghetti Factory. I went to the Phoenix location this past week and had a great experience! Service was top notch, food was delicious and the decor is EVERYTHING. Had such a good time, I'm coming back tonight read more

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Came for lunch with a big group and we were well taken care of. The food was great and the service was also great! read more

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We absolutely love this restaurant. It was our first time at this location.. we were celebrating a birthday. They sang happy birthday and made the occasion extra special! We had the GF pasta, lasagna, mushroom ravioli and the brown butter mizethra with Caesar and house salads. Everything was hot and delicious. Our server was sweet and efficient, and the atmosphere is top notch . Highly recommend coming here! read more

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Coming here for a bday dinner was a nice little throwback for me. The Old Spaghetti Factory has a long history here in Arizona. I grew up eating at the former location on Mill Ave in Tempe. We used to cruise Mill and then grab a bite to eat there afterwards. I still have my Italian soda glassware somewhere in my house. This iconic spaghetti spot on Central has been open since the 1970s. Unfortunately with so many new Italian restaurants opening up that take a more modern take on pasta, the food here has become average. But I still enjoy coming to the Old Spaghetti Factory because it brings back so many memories from my childhood. Eating at Old Spaghetti Factory is still a unique experience after all these years. The floor creaks as you walk across it. The décor is unique with its antique lighting and stained-glass displays. There are multiple dining rooms and private booths. But the center of attention at every Spaghetti Factory is the old-fashioned trolley car that guests can dine in. I have had the experience of dining in the car many times in the past. It is especially fun for families that have kids. The first Old Spaghetti Factory opened in 1969 in Portland by the Dussin family. Their most popular dish is the Mizithra Cheese & Browned Butter. It is an old Dussin family recipe. My personal favorites over the years have been the Lasagna, Spicy Spaghetti Vesuvius and the Spaghetti with Meatballs. I recently tried the Mizithra Cheese & Browned Butter for the first time with a cup of Minestrone Soup. All their entrées are three-course meals and come with fresh bread and a small cup of ice cream. You cannot go wrong with their Spumoni Ice Cream. Overall my experience at this Old Spaghetti Factory was decent. Service was a little slow the night that I came here. The food was good, but not great. But my long-time history of dining here and the throwback memories will always keep me coming back. read more

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I have eaten there gluten free for years. This last time I got very sick. I assume the gluten free pasta was cooked in the same water as the wheat pasta. I have worked in kitchens and know how this works. I am very disappointed as this has been one of my favorite restaurants. read more

Another oldie but an absolute favorite! @oldspaghettifactory in AZ. Dad and I finished up at the Home and Garden show, where dad got a notification that they were doing a special where the pricing was back to the Old Prices. We got our usual but our all time favorites. The green salad with the pesto ranch, two manager's favorites, mine being Mushroom and Mizithra, and Dad's being White Clam Sauce with Mizithra. The. Of course spumoni, our beloved. If you know us, we go crazy for the stuff. We had 3 gallons of it in the freezer because we'd go through it so fast. But as always loved the food, the tram, the service, the food! read more

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This place carries a bit of nostalgia for me as my family used to come here often when I was a kid. All the decor, from the fun train car seating to the stained glass windows, has stood the test of time. The servers are always so friendly and come back to check on you often. Today, we had Marcus who was an absolute joy. The food is classic, consistent, and fresh. The complimentary bread before the meal comes out piping hot every time. The salad does come heavily dressed so if you prefer lighter dressing, ask for the dressing on the side. The mushroom sauce is the perfect balance of sweet and savory with a consistency that's not too thick and not too runny. The spumoni and vanilla ice cream were served firm today, which is the absolute best! (Sometimes, they're served a bit more melted when they're busy.) And it's suuuuuper creamy! The texture is elite. The restaurant has lots of semi-private rooms for small and large parties that prefer to be in quieter areas. They also have an amazing deal called Meatball Mondays during which you can get a platter of spaghetti with marinara sauce and four meatballs, bread and butter, two soups or salads, half a decanter of house wine or two drinks like soda or coffee, and two servings of spumoni ice cream for just $25! Parking can be tight during peak dining hours. read more

The Old Spaghetti Factory - Special deals on Mondays, Tuesdays, and Wednesdays - Italian Near Me - Phoenix, Arizona

Very disappointing night at the Old Spaghetti Factory. Made reservations three weeks before Valentine's Day, confirmed them two days Before as well. We arrived, I was told unfortunately there would be a 45 minute wait even though we had a reservation. It was like that scene from Seinfeld, "you know how to take the reservation, you just don't know how to hold the reservation". Food was nothing special, parking is a real problem at this spot. The drinks were good and the waitress was nice. We will not be going back or use OpenTable for reservations again as it doesn't seem to matter. read more

Super yummy and fast service, Babs was our server and even moved us and had a dish corrected with no problem, made the entire experience enjoyable def recommend!!! :) read more

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I would give 0 stars if that was possible. In all honesty, I believe my family had the poorest tasting meal and worst service ever at our uncle's birthday dinner tonight. The chicken parmesan was overcooked, resulting in dry chicken. I emphasize that the chicken was dry. Notably, the dish lacked parmesan cheese. The spaghetti was overcooked, giving it an unpleasant texture similar to glue. The sauce lacked flavor due to being watered down. My husband's ravioli tasted frozen and contained minimal filling, with shells unexpectedly present. The crab was minced and had a strong fishy taste. Our server initially disputed that my brother-in-law had ordered a salad, but after we pointed out the mistake, she provided one. Our table experienced delays, with our teenage son waiting 10 minutes for his entree after everyone else had been served. Despite waiting an hour for food, we struggled to get the waitress's attention. Eventually, our son's food arrived, but it was the incorrect pasta dish. The waitress also failed to deliver ice cream to my husband and brother-in-law. Never again will we go back to the Spaghetti Factory! Save your hard earned money and your stomachs and go somewhere else! read more

My family along with my brother's girlfriend (a party of five in total) had a reservation at 6:30 on a Saturday night a couple days before Christmas. The restaurant itself is super unique in its layout, vibes, and holiday decor. So many twists and turns and you really don't know what you're going to find in the next room lol. With all the woody and rickety vibes, it made you feel like you were in an old-fashioned train station. Upon walking up to the host stand, there were several people standing around waiting, yet when we were taken back to our seats, I noticed a decent amount of empty tables. We were taken into one of the further back sections and we had a great view of a light-up snowman on a sleigh. Very quaint. Our server was super friendly. She was attentive and was always coming around and asking us if everything was to our liking, as well as refilling waters. Almost everyone in my family ordered the chicken fettuccine while my dad ordered the baked lasagna. The food had its highs and lows. The lasagna was a highlight for my dad, who gave it 4.5/5 stars. He enjoyed the flavor but felt the portion was too small for the plate and could have been more generous. On the other hand, the chicken entrée was disappointing. My brother said it tasted like a frozen meal, and I agree--the sauce lacked flavor, the broccoli was served cold, and the chicken was underseasoned, tasting mostly of salt. The dish also could have used more chicken to balance it out. To me, it basically felt like I was eating wet butter noodles. Not worth a whopping $22. The service, while better than what some other reviews suggested, was inconsistent. Our server was attentive at the start, but toward the end of our meal, drink refills became less frequent, which was a letdown. Overall, this was similar to other times I've been to other locations. You don't get what you pay for in terms in food and flavor, but I guess people keep coming back for the ambiance/theme of the restaurant? Beats me. read more

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CD and by to pick up our order and Lisa at the bar was superb... she made some drinks for me as I waited... thank you Lisa!

Had another great dinner here. Anytime we are in the area, we have to eat at The Old Spagetti Factory (surprisingly we don't have one in Las Vegas). We had reservations at 7pm but arrived about 30 minutes early and got seated within 5 minutes. Service was good, food great and of course price is reasonable. Overall, we had another great experience. read more

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Great food through the years, always caring service in a special restaurant with warm ambience & history. read more

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Thank you Joel and Scarlett for all your assistance in holding my husband's retirement gathering. We and our guest had a wonderful time. Your friendly and assertiveness to our guest was outstanding. It's great that you have a private room to hold large parties. Your Banquet setting for the food selection was delicious. I highly recommend this restaurant for large party gatherings - wonderful experience. 5 star rating. read more

We come here very often, and this visit was definitely a letdown. My friend has gluten problems and a bad dairy intolerance. The dining experience was good up until the dessert. There was nothing that my friend could have and we asked if there was something else we could get a discount on to make up for the difference. We were told no and were not offered to speak to the manager. It was busy and I will give them grace for that but maybe make the menu a little more accrediting for those with dietary restrictions. read more

I ate there today for kunch and was served by Cynthia. Delicious food and very good service! The price was right. You usually get more for your money here compared to other restaurants. read more

Kyle our server was very attentive and professional. Ordered a Lemon Drop and a strawberry pomegranate drop, delish. Food was very good and the atmosphere was nice. Will go back again! read more

The food was delicious and cheesy and the chicken and Alfredo had amazing flavor but the portions were a little small for the cost The service was realllly slow! Took forever to check on us. The ambiance is really nice though with the unique seating for every table read more

The Old Spaghetti Factory - Chicken Piccata - Italian Near Me - Phoenix, Arizona

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Great food, great ambience, excellent prices !! Highly recommend . Also a great place for large family gatherings

My friend and I stopped here for a very quick dinner before a ghost tour last night. Great energy at the bar, friendly people. A lot of people were excited about the murder mystery event which seemed like a lot of fun. The bartenders and staff were working very hard! The food was fine. The bread was great, salad cream, mushroom spaghetti average. I would suggest not arriving within an hour of the event starting because there was a lot of pressure on the bartending staff to get everyone's drinks out quickly but they definitely were working their booties off so this is definitely no reflection of them. It was pretty loud and bustling and the restaurant was pretty loud and family oriented so a lot of kids in the front area and plastic eggs strewn around from the little vending machines. Parking was very cramped and the area around the restaurant was not very safe looking so probably not a place I would necessarily go out of my way for but a lot of people certainly had great things to say! I really did appreciate the staff getting us in and out as quickly as they could despite the rush so that we were not late to our tour! Great job everyone! read more

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The lunch to go order was wonderful, and Stephan who helped me was even better. We will be back!

This place has always been my favorite restaurant ever since I was a kid. I've always felt this place is warm, inviting family oriented. The food is always so good. I always get the Mizithra,Side salad with creamy pesto the bread loaf. The last thing I love about this place is how whimsical it is. read more

Ambiance- i liked the Ambiance of the place. Each table having its own different set up and style. Service- the server himself was awesome. Professional and lively. When we were first going to be sat( two of us) they were going to put us at, what seems to be, a time out or kids table in a bad location. We asked for a booth and the person searing us had to go ask permission. He came back and accommodated our request. Food - the Sicilian Garlic Cheese Bread was delicious. I ordered a Managers Favorite and chose Rich Meat Sauce and Mushroom Sauce. Serving size was very small. The flavor was nothing to write home about. We also ordered fettuccine Alfredo and the flavor was a little bland. Neither dish was vibrant in flavor as to be expected in such an establishment. I also ordered a factory punch drink and, for me, was not impressed. I like a little punch in my drink and I didn't taste any alcohol. Good for those that don't want that taste but, not for me. read more

The Old Spaghetti Factory - Italian Near Me - Phoenix, Arizona

I went with a group of friends for a murder mystery dinner that was hosted here. The food was hot, and fresh. The server was knowledgeable and friendly about the spice level for the dish that I wanted. I would comeback to try out more of their dishes. read more

well, meh. we went for a friend's 40th birthday. the service was fantastic and we tipped on the service. the food, however, was dismal. each of the meals looked like they came out of a steamer from a frozen entre at Fry's. I ordered the $20 tortellini and got my $6 worth of Italian-like food. most of the folks at my end of the table looked around and asked "eww, is this what I ordered?" I now realize there's a reason they were available on a Friday night, to seat 15 on open table. read more

The Old Spaghetti Factory - Italian Near Me - Phoenix, Arizona

We visited The Old Spaghetti Factory last night for a wonderful nostalgic trip down memory lane. The place looks so great! Didn't remember all of the wonderful decor but it was so fun to see it. We got to sit in the trolley car and eat dinner. So fun and adorable. Our waiter was Xavier and he was fantastic!! Attentive, personable, just wonderful. The food was so amazing. Everything was truly delicious. We highly recommend you go and visit and if you have been there and it's been awhile definitely revisit The Old Spaghetti Factory read more

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Whoah - I haven't eaten here in like 20? years...and will not be back any time soon. This past Saturday night, we reserved a room for a party of seven people b/f the Madonna concert. We started w/ glasses of House Chianti, Pinot Noir & one friend went off grid & opted for a margarita. Drinks were fine. I wanted sausage and peppers w/ a small side of spaghetti - a traditional Italian dish I had ordered eons ago when I was here and that I also order at other Italian restaurants. But the waiter informed me they had NO peppers. AYKM? I asked if there were any veggies I could add & he told me they could either add mushrooms or broccoli. I chose mushrooms. The side salad is a sad mixture of iceberg lettuce with that packaged cut cabbage and carrot combo. They serve complimentary bread with real butter - probably the highlight of the meal. My dish came out with ONE sausage link (used to be two) and a mound of spaghetti, topped by a brownish sauce, that was not flavorful. To state the obvious, spaghetti sauce is usually bright red so I don't know if they skimp on the tomatoes or what. But it was a very unremarkable meal. I asked for freshly grated Parmesan &/or pepper and the waiter directed me to the cheese and pepper shakers on the table. Seriously? One of my friends chose the starter dish, calamari, and said it was awful (sorry I didn't get the exact reason that made it awful). I think perhaps too much breading and not enough flavor either. My other dining companions who had Chicken Parm and Fettuccini Alfredo with Chicken rated them as "okay." My other friend really liked his Spaghetti with Mizithra Cheese and Browned Butter. I tasted that dish and it was delicious. Our server had an assistant or ? a trainee. After our meals were delivered, our server was AWOL. His assistant came by and asked us if we needed anything. We ordered three additional glasses of wine + water refills. They never came. Finally, our regular waiter came by to check in and asked us if we needed anything. Apparently, the assistant waiter never gave him our followup orders. Super frustrating and time consuming. I don't get topping off the meal with a scoop of ice cream at the end. Serving a complimentary ice cream does not make up for the lack of quality main dishes. I do not recommend OSF. read more

The Old Spaghetti Factory - Nice presentation of a margarita - Italian Near Me - Phoenix, Arizona

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Excellent food. Get the Managers Favorite, hearty style with brown butter and mushroom sauces. Spooning for the win! read more

The Old Spaghetti Factory - Front room - Italian Near Me - Phoenix, Arizona