Puna & Chris After…read more23+ years in the Military and countless storage experiences across many states, I can honestly say Puna provided the BEST customer service I've ever received. She was incredibly patient, kind, professional, and truly cared about helping my family during a stressful time. She worked with us for a long time to make sure we got the best value and deal possible, and never once made us feel rushed or unimportant. The facility is clean, secure, and excellent, but what truly makes this place special is Puna and her husband Chris. Their genuine care for people goes far beyond normal customer service. You can tell they truly have passion for helping others. If every storage facility had someone like Puna leading it, this company would be unstoppable. From my family to yours, thank you both so much. We truly appreciate you and will absolutely recommend everyone to come here and ask for Puna for the VIP treatment. Mahalo nui loa! - PJ Perez & Ohana

Whatever you guys do Do Not Rent A Storage Unit from this place! Yes the price sounds good at first…read morewith the move in discount! We been renting a 5'x10' unit roughly about 2 years, and the rent for our sized unit went up 3 times less than a 2 year span! Price started roughly around $140-$150 now we're paying $290 for a 5'x10' unit which is ridiculous! So I would advise everyone to look elsewhere for a storage unit!!!

Wonderful customer service!! I called for a quote and was provided the information that I needed…read moreand more. The customer service representative was very friendly and kind. She answered all my questions and also offered to set up a profile for me to get things started. I will definitely come in to rent a storage space. Thank you for making it easier for me!

Apparently they don't want you to leave. Can't get the EXIT button to unlock the door. Nobody seems…read moreto be in the office. Very odd way to run a storage facility during daytime business hours.

After years of collecting items, we finally decided to stop procrastinating and gather all of our…read morestuff in the storage and donate it to the Salvation Army Thrift Store. This is the year that we are definitely making time to declutter!!

The security guard Alex is so helpful.. He always shows Aloha when entering and upon leaving.. Good…read morebradda for talk story with.. I recommend this location over any other Self Storage.. It's super clean, easy accessible and the security is awesome.. Thank you Alex for always helping out!!

Jennifer was awesome!! Helped get our storage unit fast super. Went over everything we needed.read more

This place is horrible. Rats playing in ceiling. Seen 3 big ones running on the top and it was only…read moremy first day moving in. At night, property feels unsafe. No cameras. To top it off, the manager who lives on property is rude. Zero customer service and attitude like she hates her job. She gave off an attitude the moment I walked in. Pilau

These workers are very helpful and are the best. Would rent from this unit again. They are friendly…read moreand very accommodating.

Awesome staff and service! I would definitely return back to this location for future moves/storage…read moreneeds.

Super thankful for how helpful Jena was! It was really fast and convenient. Their rates are…read morereasonable price! Jena even showed me where my unit was and I was able to move all my stuff in fast

The customer service that Carlos provided me was very helpful and professional. Great customer…read moreservice Carlos. Please keep it up. I've been a customer for about 2 years now and I can say that they are quick to answer questions and help you solve the problems. I also want to mention that the representative has the patience to help you out. I will highly recommend this location to anyone that needs a place to store their items.

My only complaint is that the main freight elevator is always broken. It makes it very difficult…read moreto plan to move large items into the unit. In the past, I've loaded up my truck with large items to store & was unable to bring my items up to my unit because of the broken freight elevator. I had to bring all my items back home & offload it & do it all again another day. Very inconvenient. The staffs great, my storage unit is great, the freight elevator's terrible.

Kalena was helpful in explaining the pricing and showing the unit. Easy drop off, cooler space,…read moreand easy setup.

Yes most definitely! We surely recommend renting from the Uhaul in Kapolei, near the Costco…read moreKapolei. Easy and convenient & friendly staff.