I have been going to Avenue Salon for years - no idea why I haven't posted a review yet, but that's…read moremy bad. Yalda is incredible. She listens to what I'm looking for and asks all the right questions. They are super easy to book (online) and have fair prices. I moved further away than I was a few years ago and am still making the drive. It's worth it.

Just had 12" cut off and Yalda did an awesome job. Very personable and professional. The service is…read morevery efficient but still makes you feel at home. Everyone needs to go to this salon!!

I am currently 6mo pregnant and trying to find a new stylist who was quick and good was not easy…read more I read many reviews about this studio so I had to give it a try. They had an online "test" that you can take and they'll send you a list of stylist that matches your answers and personality type. Out of the 3 I got matched with I chose Jessica Maez. Jessica was very professional and very personable. She made me feel comfortable and at ease. And the best part was that she was really fast and my hair turned out great. I absolutely loved my experience, so much so that I decided to make my next appt before leaving the salon.

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

I've been getting my hair done by Makenna for years now, following her from her prior salon to Di…read moreLusso, which is in a great location, just north of Stonebriar mall. The salon is easy to find with plenty of parking. Makenna is very knowledgeable and does a great job keeping my hair looking its best. Color, highlights, cuts, she is great with all of them.

I want to share my experience so others can make an informed decision before trusting this salon…read morewith their hair. My hair was severely damaged after receiving services from Stephanie. What I went in with and what I was left with were two completely different things, and the damage has required significant time, money, and effort to try to correct. What has been even more upsetting is seeing other people come forward with similar concerns about damage to their hair. I brought my concerns to the salon owner, Natalie, hoping she would take the situation seriously and work toward a reasonable resolution. Instead, in my experience, there has been a complete lack of accountability for what happened. I have felt dismissed rather than supported as a paying client whose hair was damaged by a service performed at her salon. I understand that not every service turns out perfectly, but there is a major difference between an imperfect result and significant hair damage. Mistakes can happen--the way a business responds afterward says a lot. I wish Natalie had acknowledged what happened, taken responsibility for the salon's role, and made a genuine effort to resolve the situation. I would strongly encourage anyone considering this salon to do their research, ask detailed questions about the health and integrity of their hair before allowing chemical services, and document their hair before and after their appointment. I would never want another person to experience the damage and frustration I have experienced.

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

I'm new to the area and had been looking to replace my amazing stylist I've had for a decade. I…read morehadn't had my hair colored in 4 months and I'd been trying to decide whether or not to embrace my roots. I can be a bit vague in that I usually know which direction I want to go but I'm less specific about how I want to get there. Laura's reviews were amazing and I loved her pics so I decided to check her availability. Not only is Laura incredibly lovely and nice, but she is amazingly talented. She helped to get me extremely close to my natural color while giving me dimension and depth. I love where she went with my cut and I LOVE that she sent me pics of the results because it really showcases her beautiful work. I'd recommend Laura to anyone and am so glad I found her here!

I am a Cali native - moved to McKinney in 2015 - and I have had a difficult time finding a stylist…read moreout here. ...until Laura. I had been blonde for fifteen years and wanted something different. She just gets me. There's no fanatics or drama; just knowledge and professionalism. Laura loves what she does, and she's great at it! October 2017. Love you MORE!!

I've been mulling over this review for a bit. I chose Scott based on strong reviews and had high…read moreexpectations, especially at this price point. Unfortunately, my experience didn't match that. I asked for long layers and trusted his guidance. He ended up cutting about 5 inches, but the final result feels uneven and poorly blended--the layers are choppy and difficult to style. I reached out afterward to see if it might be a styling issue on my end, but was told it was because I "didn't let him cut enough," which didn't make sense given how much length was already removed. For $175, I expected a more polished result and a more helpful response. I'm disappointed and won't be returning.

I came to Scott hoping he could improve my hair color and texture. Scott made a 100% improvement on…read morethe color, texture, and cut. Scott is a perfectionist and has many years of experience. The vibe in the salon is the best I've ever experienced. I recommend Scott and the salon 100%.

Mori is amazing! She actually listens to you and understands your hair type and your frustrations…read morewith patience and precision (her cut is perfect). I am thrilled to have found my hairstylist and cannot wait for my next appointment!

Megan is amazing! I come here for the magical Megan…read moreexperience. She has worked wonders with my hair. She has truly gone above and beyond the service, exceeding my expectations every time. She is an expert in color, I usually share a little bit of direction and she creates something better. I live about 45 minutes away (one way) and it's always worth the visit. Thank you Megan for all your great work!

Unfortunately I didn't have a good experience. It felt like he was in a rush. I came into the…read moreappointment right on time, went into the room and see he was still chatting with a guest. I said sorry and stepped outside. They continue to chat, I waited outside for around 8 more mins ( I was about to leave, now I think about it I should have). He washed my hair and used the towel to quickly dry it, immediately use the same towel to wrap around my neck. Since the towel was damp, that immediately triggered a rash on my neck. He cut my hair while my hair was dripping wet, dripping water wet. I was shocked and thought what? The whole time it felt like he was rushing me and rushing to the next appointment. Blow dried my hair quick. Since the customer is immediately lined up the next, When I left my hair still hasn't fully dried. I have to go back to the salon and ask him to use a blow dryer again because it felt damp. For what I paid $60 it felt unprofessional.

A friend of mine referred me to this place about 4years ago. It was great and excellent cut!…read more BUT about a month ago I came in town to visit friends and went back to this place for just haircut, it's just an ok spot. The area for head lying down and washing/sink looks messy, unsure was not cleaned or just some scale-forming impurities that haven't been taken care after years. Then the haircut, feels like he's in a rush. I addressed just a little short for my front but turned out way too short. When I went back home noticed some missing spots on the two sides as well... For how much you pay for and how it turned out, it's a little disappointing. I guess it's common nowadays for paying high price and get an ok quality service. Just don't expect too much of it.