Water heater was leaking, so called my plumber--Mike (The Plumbing Therapist) for a recommendation on replacing as heater was very old. Got a pleasant surprise to find he also replaces water heaters. So we talked a bit about my needs and he got right on the project. Got the heater in in just over a day even though I told him there was no rush. And at a price that was significantly better than the two companies I had researched. Very happy. Have utilized Mike for a number of years now (live in a house that is 94 years old) ... and he has my big-time recommendation for anyone's plumbing needs. Can't go wrong there!!! read more

Mike is alway there anytime I have called top notch service . He is fare priced honest gives you option for best bang for your buck. He not out to rip you offf . He knows his sh$t and will help you out read more

I am very pleased with Mike's expertise & honesty. I initially called The Trenchless Co to clear my sewer line of roots. When The Trenchless Co came out, they told me the roots wasn't the problem, but said the problem was in my rusted cleanout. They said it was buried underground & would cost me $2.1K to replace it. I contacted Mike to for a second opinion & estimate. He found my cleanout which was covered with about 1-2 inches of dirt. He assessed my sewer with video and said my sewer was clear. He installed a ground level cleanout for easy location & access for $250. The Trenchless Co wanted to charge me $2.1K for something I didn't need. I appreciated Mike's expertise & honesty. read more

We setup initial appointment by phone and then we shared further information by texting. It was very convenient! Mike showed up at our house on time and got to work to solve our plumbing mysteries. He was very knowledgeable about each of the several plumbing issue we presented to him. He helped us formulate a plan with an estimate to complete the work. I have high confidence in Mike to deliver solutions that make sense. I will continue to recommend him to my friends and relatives. read more

They were hired to complete the first rough plumbing for in addition. They arrived in 3 brand new trucks with six workers. It was difficult to communicate with them since only two could speak English. Only one of the six worked on installing the pipe while one handed him material. The other four did absolutely nothing during the ten hours they were there. I agree to dig the trench since they wanted to charge me almost $3000. During the installation, they said the trench wasn't deep enough and ask me to dig it deeper which I did without hesitation. As I'm deepening the trench non of the four workers standing there offered to help. To me, it was insulting to see four guys doing nothing while they watched me work. I pulled the owner aside and he basically said he would rather pay these guys to do nothing than help me. His response was, "we gave you a big discount," so they shouldn't have to help. He took the charge for digging the trench off the estimate since I was doing the work which is notba discount. I explained how insulting it is to see how workers standing there rather than jumping in to help me. At minimum I told him to have them sit in the truck but it went on deaf ears. They completed the work and I paid them in full. The next day, the work was inspected by the city and it failed since half the piping was not properly vented. They came back and corrected the problem but complained about the inspector. The next the the inspector came and said the cap they used was a temporary cap and that cannot be buried and itvneeded a full cap. Rather than failing the inspection, the inspector agreed to pass it, provided the temp cap was cut out and replaced with a full cap. Clearly, these so-called plumbers do not understand how venting works or what is required by code. I explained the cap issue with the owner who said I would have to go buy a cap bring it to the house and then he would install it. I couldn't believe he was asking me to go get a $2 cap rather than just bringing one when they came, especially due to their many failures. I gave him a choice, either bring and install the cap and install it or I would do so but would also make sure I told this story. So here we are. These guys are clearly handy men trying to do more than they are capable of doing. You can decide from here if you want to hire Plumbing Therapist. read more

Best plumber in town, if you don't call Mike, you'll be sorry. Mike has done my faucets, garbage disposal, water heater and more! Prices are great compared to those other flakes in town! Call Mike!!!! read more

We have used this company many years. Very honest and dependable Always return calls. And there in emergency situations. Thank you. Becky -Folsom ca. read more

Wow. I will use this company EVERY time I need a plumber & i will HIGHLY recommend them to everyone. Let me start by saying, prior to this... I've never had a good experience with a plumber. I usually go through my home warranty and they send out the shadiest characters who somehow fail to fix the problem in multiple tries and place blame on other aspects.. whatever, just bad experiences. I first called at 10 pm on a Friday night, Bonnie called me right back & was willing to help me figure out how to deescalate the problem in order to get a plumber here with minimal damage. She got me scheduled for someone to come out. Mike, was that someone. Mike is the most honest & knowledgeable plumber I have met! His service is outstanding, this company is the best. Thank you, for taking care of your community and customers. You never know what someone is going through and sometimes a little human kindness goes such a long way. Our family is going through one of the toughest hurdles and The Plumbing Therapist quickly and simply removed an obstacle that was easily overwhelming for us. 5 Star Service, 5 Star Repair, 5 Star Diagnostics, 5 Star Everything... seriously. read more

I had a very positive experience from this business. Very knowledgeable, honest, accessible, and professional. I had leaking issue from my dishwasher so they came out and fixed the valve underneath the sink and unclogged all the gunk in the pipe that connects the dishwasher to the sink and garbage disposal. Before he came, turned off the water heater to stop the bleeding. I didn't know how to turn on the water heater the next day so he came by past midnight at no charge to show me how to do that. I was blown away by how he treats his customers! If you have any plumbing issues, don't look else where, call Mike from Plumbing therapist. read more

Most trusted plumber in Sacramento! Keeps our plumbing in our salon and home working!! Thank you! read more

Mike has been my plumber for nearly 9 years. Shame on me for not getting this review written sooner! After he came out today and improved my toilet's flush so I could avoid buying a new one, I decided it was high time to write. I feel like I struck gold after I found Mike on Angie's List in 2012. While in escrow, I asked him to check the condition of the sewer pipe under the house. He was able to show me with a camera that it was in good shape. Since then, he has installed a whole house water filter system, new copper pipes, new shower heads and a new bathroom faucet. He recently replaced the 2 large filters on my water system and installed a new hot water heater. While working under the house years ago, he heard a slow leak coming from one of the bathrooms. Who knows how much that repair would have cost years later? Thank heavens he heard it! And when my car wouldn't start after I walked my dog by the river while he was at lunch, he came and got us both home! That was no easy task. I'm a senior and his help was priceless. Mike is one of those truly decent people who happens to be an excellent plumber as well! Thanks so much for everything, Mike. Wini read more

We have attempted to get in touch with Mike to replace our entire external plumbing line not once but twice in the last 2 months. My husband has left messages begging Bonnie to call us back multiple times, as we have used them (when we can get in touch) whenever we need plumbing services. We're not asking for a stoppage call, we are asking for a major plumbing project and we cannot even get a call back? Feel as if we have been ghosted, even though we have always had amazing service from Mike when we could get through on the phone, we've paid on the spot and do not feel there has been any reason to not get a call back from them? read more

I met with Mike about a year ago when we first bought our house. It was built in the '60's, so it was in need of some repairs. Our immediate need was due to a blockage of tree roots and a broken sewer pipe leading out to the main at the street. They worked very hard doing dirty/nasty work to dig out and replace our main line that was several feet deep. That work was over $1,000 and I was happy to pay it to have our toilets working again. When Mike was out, we talked about future projects - replacing a garage sink, water heater and running new PEX lines to replace the over 60-year-old galvanized pipes. He gave me some rough figures to do the work. Fast forward several months, and we're ready to do the next phase of work. I've called, left messages, etc. like several of the people on here who're also leaving low ratings. But I don't get a call back to do the work and have had to hire other plumbers. TL:DR; TPT does good work and are nice people, but they apparently have more work than they can handle. read more

These guys are amazing! Gave us the best quote for moving our W/D, upgrading to a tankless water heater and converting our stove to gas. Communication was a bit of a challenge, as their mailbox is often full, but some things are worth the extra effort. Mike was delayed due to a car accident but went out of the way to come on a Sunday and worked with his partner for 13 hours to complete the job......... and went above and beyond to clean up including spraying down the patio. These guys are great and and worth the wait. Wouldn't hesitate to use them again or refer them. read more

We had an emergency leak within our wall on the second floor. The representative was out here within half hour and took care of the leak at a very reasonable price. We were so very appreciative. read more

Best honest plumber service. Mike was very helpful and honest hard to find these days. I appreciate him informing my husband of all the details and solution. He came out on Memorial day weekend so grateful for that! Thank you soo much! read more

I live in Elk Grove & read most of the positive feedback regarding this company. I had called to get an estimate for our home & was told I would get a call back. A few days had passed, so I called again & was again told I would get a call back. I never did get that call. I really try to work with local companies within Elk Grove, but this experience had us contracting the work from outside of Elk Grove. I wish this company well, but a follow up call back from the receptionist would have been nice. read more

Smart- dose not over charge - which is refreshing knows how to fix just about everything Mike has helped me at my home a 2 rental properties fix many different problems if it's an emergency- he is right there Regards Ellie read more

They are the only plumbing service I will use. Literally. Mike came on his day off because we didn't have a working sink. Spent a couple hours, did a fantastic job and even gave me some insights and tips about some other projects I've been working on. Mike saved me hundreds of dollars! I couldn't be happier with this service. I absolutely recommend them for honest and quality work. read more

I had the plumbing therapist come out to fix a two showers in my home with separate problems. When I first called for the appointment, the receptionist was snippy with me when she asked me what the problem was so that we could make the appointment. Her was less than pleasant attitude almost changed my mind on having this company come out, but I figured I'd give them the benefit of the doubt with how high their Yelp ratings were. To resolve the issues, it ended up taking three trips total. On the first trip Mike came and evaluated the problem, made a change in the stand alone shower and then recommended replacing the same part in both showers. He didn't have the part on him, so he said that they would be calling me to set an appointment for tomorrow to fix it. When I got the call, this rep was much nicer, but the appointment couldn't be set until a few days later. On Mikes second trip to my home, he replaced both the parts in my showers. The odd thing was that whatever he had done to the stand up shower on his first trip solved it's issue so I was skeptical about the part needing to be replaced. The next day after he put in both parts in I noticed that now both showers were leaking (where as before the stand alone shower wasn't leaking, it had a different issue). I called the Plumbing Therapist back up to have them come out and fix it, but they weren't able to until the following week. When Mike came out the final time, he replaced both the parts again and everything seems to be good now. My interactions with Mike were always great, but when talking to the reps over the phone I seemed to get attitude half of the time. The pricing is hard to beat with these guys, only charged for the repair itself and not the diagnosis. Many of the other companies I called for quotes wanted to charge me just to come out and take a look and then again for labor/parts to fix the problem. Overall not a bad company, but I guess you pay what you get for in the end. read more

Called for an appointment for a problem I've had for months with a shower head leaking. Previously paid a plumber over $500 and spend lots of time home from work while he attempted to repair the same problem. The plumbing therapist came to the first appointment and the technician was here about 15 mins , diagnosed my issue. Quoted me. Returned a couple days later when the part arrived , installed and was in an out in 30 mins. No more leak!! The best part is they were so pleasant to work with and charged me less than half the price the person did who never fixed my issue. I was told my entire wall needed to be ripped out to repair it and The Plumbing Therapist fixed my issue for $180. WOW!! I will defiantly use them from now on. Thanks guys. read more

Rest assured, these folks have the skills and integrity to do the job right. I had my Rheem tankless water heater quit working and called my Home warranty company and they sent these folks out. Thank goodness! The technician arrived when he was supposed to, knew exactly what to check and was able to determine the controller board was defective. He had a new one shipped out ASAP and was out again on time to install the new board. I watched him carefully perform "surgery", and succeed at getting my unit up and running. With appreciation, R read more

We had a slight disaster regarding a backed up sewer line that erupted raw sewage out of my driveway, across the sidewalk and into the street! After calling a few other places that were unable to provide an estimate or give me an appointment this week I called Mike "The Plumbing Therapist". He was at my house within an hour and informed me that he could fix it (reasonably) but rather than take my money he saved me a bundle by being hones and informing me that the sewer district would handle it for free. I appreciate his honesty and my bank account does too.Next time we need a plumber we will definitely be calling Mike back. read more

Recommended by someone in my Elk Grove Facebook group. I called and left a message stating the work I needed done. Left my name and phone number at the beginning AND end of the message. My call was never returned. Therefore, my 1 star rating is not based on the work or the plumbers but that either their customer service is awful, or they aren't accepting new business. They may be fantastic, but I wouldn't know. read more

I had them come out and do a small plumbing job for me while I was in the midst of remodel. Very competent, timely, and very competitive price. Thanks! read more

We had him come out for a simple toilet fix and then later to install a new water heater. He is professional and knows his craft. We will definitely call him again if we need more plumbing work. read more

Mike is a great plumber. Very detailed and know the work really well. Will always recommend him.

The technician was on time and was extremely friendly. Needed a custom Shower panel installed and many other quotes were just way way overpriced. The technician put more time and effort in than expected, all for 1/2 the price of the "other" guys! read more

I can't say enough good things about Mike and Bonnie. We've had Mike out installing 3 toilets, mini-faucet in the kitchen sink and I don't know what else. I had a Grohe bathroom faucet go out. Those are guaranteed for life but it can be a hassle getting a replacement or the parts for free. Mike and Bonnie worked with them. It took a while but persistence paid off and TPT didn't charge me anything for the return trip for that item. They saved me a considerable amount on the fixtures and their labor rate was very reasonable. Great crew and the humorous name is also a minor positive. I won't call anyone else. read more

Highly recommend! We have used The Plumbing Therapist twice now and have been very happy. The first time, something was dropped down the toilet and clogged it. TPT came out, worked on it, & could not clear it. We ended up changing out the entire toilet. We searched around & found that TPT gave us the best bid. Job was completed by TPT! The second time was when our water heater wouldn't stay lit. Worked with Bonnie for all of our appointments and Mike came out to fix. Job done and again, we very happy with them. Customer service is great. They come quickly. No long waits for appointments and prices are very reasonable. Great service!!! read more

Absolutely amazing service. I called them LATE Thursday afternoon and my plumbing issues were resolved by early Monday evening. I spoke to Bonnie on the phone and Mike was able to come out to my house late Thursday. We went over a quote and the ball was rolling. He was here today before 5 (my window was 4 and 5). Super nice and very professional. He didn't mind my son watching him work either which is always a plus. Any other plumbing problems, they will be the 1st and only call I'll need to make. Thank you Bonnie and Mike! read more

I have nothing but admiration on the way they conduct their business. They need to replace 2 leaking faucets for hot and cold water on my washer. Replace 2 leaking faucets with back-up valve in the front yard and backyard. As expected, they did an excellent job. Thank you very much. Highly recommended. I have called them several times before for different problems with positive experience. read more

I gave TPT 5 stars based on the repair job and the customer service. The appointment was a little less than a week out and the job cost a few bucks more than I originally wanted to pay. The job was done correctly and very efficiently. I received a confirmation call and a 20 mins out call. Very professional service here. read more

Mike Denico is amazing. I own two group homes and he is my go to when I have any plumbing issues.

These guys are simply THE BEST! I'm not one to go "throwing" 5 Stars around, without justification. This is my second time interacting with The Plumbing Therapist, on both occasions (two years apart) I needed a Plumber ASAP, both times The Plumbing Therapist's (Mike & Bonney) came to the rescue! - efficient: no phone tag; they answer promptly & get the ball rolling quickly. - timely: on time both physically & when there is a need for them to get back to you. - forward thinking: "held" next available appt for me, just in case the water heater needed to be replaced (& it did) - honesty & integrity: two years ago (also water heater issue, different water heater.. we have 3), Mike could have easily told me it needed replacing, I'd not have known better, especially given age of unit. Turned out to be much easier, less costly repair. I'd have gone to a big box store (which I hate to purchase unit). Mike made the entire process simple and seamless. Hats Off to The Plumbing Therapist for ANOTHER job WELL DONE! read more

We had a wonderful experience having Mike install our water heater. The receptionist was responsive. They are a busy family business but they answer calls and schedule free estimates promptly. The price quoted was the price that we paid. Mike was very thorough. The final product speaks for itself. His price beats the prices of other ones that we had quoted. It's hard to find a trustworthy and dependable plumber nowadays. We are so glad to have found The Plumbing Therapist and will definitely recommend them to our friends. and family. read more

We had a slow leak in my wall that seemed to be at least a few years old. I'm a contractor (a finish carpenter) and I'm busy. I needed someone to come in and get this done right, ASAP. We were referred to these guys by a friend who had used them in the past. Communication was very easy and consistent. They showed up when they said they would and got the job done correctly, for a reasonable price. I have absolute faith in their work and would recommend them to anyone. read more

I was originally quite suspicious when I saw a whole line-up of five-star reviews for this business. You never know if the reviews are from real people, but I went ahead and made an appointment anyway because their prices were more reasonable than other places I had called and another company that's not a direct competitor but is in the same line of business spoke highly of them. On top of that, my water heater had not been working properly for several days and I was desperate to get some hot water as soon as possible. The Plumbing Therapist came out and did the trick. Brian showed up within the specified time frame, quickly took care of the problem and charged me the amount his people said they would on the phone. Additionally, he offered some helpful advice on how to keep my water heater in better shape in the future. Definitely plan to use these guys again in the future. read more

Don't use this company. They can't even empty their voicemail inbox. I was assigned this plumber by my home warranty company, and never received a call from the Therapist. I called them, and couldn't leave a message. The home warranty company had to hunt them down, and when she did finally call me it was two days later. read more

These folks came through for us when we were in a major bind, after a different plumber left us in a lurch. They came out to fix our problem the same day, for a reasonable price. I also called them recently about a garbage disposal that didn't work, and rather than charging me to send someone out they let me know it was likely an electrical issue that I could fix myself. They've been responsive, reliable and reasonably priced! read more