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    The Pointe at 2316

    5.0 (3 reviews)
    Closed 8:30 am - 5:30 pm

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    1 month ago

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    Araceli H.

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    1 year ago

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    2 years ago

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    Ask the Community - The Pointe at 2316

    Marbella Apartment Homes

    Marbella Apartment Homes

    (62 reviews)

    I lived here for 3 months and so far it's been a great experience. We've only had one maintenance…read moreissue and it was fixed the same day. The other residents are respectful and friendly from my encounters. There's a lot of kids that live here that like to run around on scooters and e-bikes on the weekends-they can be a little noisy but it doesn't bother me. The property manager, Gigi, has been so helpful and kind with any questions I've asked. Lots of open parking and no sketchy weirdos loitering around. I have never seen the dumpsters overflowing- the trash is collected multiple times a week. I do find a spider in the unit every so often but it's definitely not a pest problem. Never had a package stolen so far! I'm really enjoying this place!

    Don't let the appearance of this complex fool you. At first glance, it looks like a quiet and safe…read moreneighborhood, but that has not been my experience at all. During the 10 months I lived here, I had my gas siphoned, a SWAT team break down a neighbor's door during a hostage situation, and another neighboring unit where a drug-addicted couple had frequent violent altercations. The situation became so bad that I had to call the police over a dozen times during my short time living there. The most frustrating part is that management has received complaints about these issues for years. They will tell you they care and that they are addressing the situation, but nothing actually changes. The responses often feel dismissive and unhelpful. What ultimately pushed me to write this review, however, was how my move-out was handled. Although I moved out before my lease ended, I made every effort to leave the apartment in excellent condition. I had the unit professionally cleaned, including the carpets, and had all holes patched and painted. After the pre-move-out inspection, I even provided management with the invoices for these services. Despite this, I was still charged nearly $500 in additional cleaning and painting fees. I was also charged an incorrect $450 rent balance, even though management had previously confirmed that I had paid the remaining rent and utilities owed. Even after explaining this and providing documentation, they still refused to return my full security deposit. Overall, the experience was extremely disappointing. For the price you pay to live here, there are far better and better-managed options in the area. I strongly encourage prospective renters to carefully consider other properties before signing a lease here.

    North River Club Apartments

    North River Club Apartments

    (2 reviews)

    I'm very thankful and blessed to live here. I have lived…read morehere maybe 8 years now and decided it's plenty time to write a review. The appearance: I'm always told how beautiful it looks here. And I couldn't agree more. It is always kept clean. It doesn't look like it's a stereotype hud housing. The Management: it is very clear that the manager is doing her job. Just look at this place. I don't have problems when it comes to paper work- she is extremely organized and gives plenty of notice when something is going or will or needs to happen. She is always available: and if you she's she will get back to you promptly. You can tell she truly cares about the people living here and the property. The Maintenance: Nicholas is always very helpful and informative. Very kind! He works hard and it shows! I'm happy he is here. He has helped us with so many weird things. Even times when my son put his toys down the toilet. But not just that he to also truly cares about everyone's safety. The apartments themselves: are nice and clean. If there is a problem both Tasha and Nicholas work quickly to help and take care of things. I'm glad I can call this a home for my children and I.

    My name is Norma Tornes. And I have a few things to say about the management of North River Club…read moreApartments. First of all, I knew long time ago about the Affordable Housing programs and I thought of applying since it's a very good opportunity to have your own place for your family specially your kids. Also, thanks to this programs we, as parents have the blessing of giving a better quality of life to the ones we love. Now, my Boyfriend Diego Lazaro and I got the pleasure of meeting THOSHA JACKSON. When we called her she gave us a great customer service. After that, we went to meet her and from the very first moment we where at her office door to pick the application until we brought up it back was Nice, polite, friendly, and very PROFESSIONAL. Mss. Thosa took a lot of her time to answer all our questions even though she was almost off, she put her Job first as priority and we really appreciate that. Not only that, but also she was very patient, respectful, and well educated person towards my husband to be Diego Lazaro and I. I can really say that she treat everyone equally and also with a great positive attitude and that's very contagious :) :) We went home feeling special and we are really thankful for her valuable time and her great customer service like I said. I can reassure she loves what she does for living and tell she likes to help others getting while doing her job. God Bless you Thosa, kept doing that great job of yours. Norma and Diego Lazaro

    Creekwood Villas

    Creekwood Villas

    (26 reviews)

    This apartment complex has a lot of potential and, in many ways, is a beautiful place to live. The…read moreproperty itself is quaint, quiet, and tranquil, and the atmosphere is generally peaceful. The grounds are well kept, and it could truly be a wonderful living experience. Unfortunately, the management office (Monica) significantly detracts from that experience. Monica present with a significant lack of customer service skills. She is inconsistent with whom she enforces the terms of the leasing contract and she herself does not abide by them. Interactions with office staff have often felt rude, dismissive, petty, and unnecessarily condescending. Rather than feeling supported as a resident, I've frequently felt talked down to and ignored when trying to address concerns professionally. The most frustrating part is the apparent lack of any clear avenue for resolution or accountability beyond the onsite office. Attempts to escalate concerns or request assistance through a higher level of management have not been productive. It's disappointing because the property itself deserves much better management and resident relations than what is currently being provided.

    This apartment is rock bottom, what makes it nice is the creek. They're old apartments that get…read morepainted white and considered "modern". No ventilation and mold issues. Leasing office has the most unprofessional people there. The easiest way to describe their unprofessionalism is petty and ghetto. Broke my lease to not have to deal with them longer.

    The Pointe at 2316 - apartments - Updated July 2026

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