Food A+++ Wow! The Guinness Pork Shank was tasty! Definitely try it out. Mussels were great as well. Service B++ Good service, very polite! Ambiance A+ Very quiet place and clean atmosphere read more

The Portside Pub & Grill - PORK SHANK - American Near Me - Ketchikan, Alaska

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Unorganized and unwelcoming. Staying at the attached hotel I attempted to just get some dinner to take back to my room. The hostess advised to place my order at the bar. I sat and waited at the bar for nearly 30 minutes with no acknowledgment from any other staff. Bartender was swamped - runners and waiters were just lounging behind the counter - food orders were visible needing to be taken. It looked like the general manager was serving trying to get some food out. Hopefully it's just new restaurant jitters but I never had the opportunity to eat. read more

Do not go there! Absolutely the worst food and service I have ever had. Server said we don't do courses so salad and soup came after entrees. Who puts red peppers on French onion soup????? Nobody! Mold on the bread and a burger a kid wouldn't even touch it was so gross. Asked for a manager and server laughed and said it 7pm we don't have one but she is in the other room with a party.... Most staff didn't speak English which was another issue. This was our third attempt to eat here and each one was terrible! read more

A tremendous improvement over their old restaurant, the Portside opened up last week and we couldn't be happier. Ordered an 18 oz bone-in ribeye rare ($54) and it was superb. Tender, cooked to perfection and with a great meaty flavor, this was a steak I'd expect to find on a fine dining steakhouse, as opposed to a hotel restaurant. My uncle (Italian and picky) had the cioppino ($29), which he loved! Loaded with salmon (pink and white), mussels, and other seafoods, it was in a light herbaceous broth and perfectly cooked...he claimed it was one of the best he's had and it was big enough to share so I got a bowl as well and had to agree...it was great. Dinners come with a perfectly fine Caesar (or house) salad and service was fine. Probably one the top dining options in Ketchikan right now, and we're going back again tonight to try a few more items from their extensive menu. Yay!!! read more

Great food...If only they served breakfast so nobody never had to eat at the diner downstairs

I welcome the new changes. The food and service are now consistently great. I'm a big fan of the onion rings and burgers.

What happened to The Landing? They're under new ownership I heard and the owner isn't present and that shows dramatically. It's been a go to for so many for years with their staff that seems to have changed quite a bit. I recently as of 2/13/26 had a few hours to burn, so I went to the new restaurant upstairs The Portside. The waitress suggested the mussels which I usually love, so I said sounds fantastic. They were an appetizer that said mussel sambuca flambé. When they arrived at the table the waitress said enjoy and walked away. I looked down at the plate of unopened mussels and couldn't believe that the chef and waitress didn't notice or delivered it to me anyways. This was the worst by far of un-edible food I have ever seen in my life. I actually lined them all up on the table one by one to see how awful it really was. The waitress I finally flagged over and showed her as she took them to the back room. I never got an apology from the cook as I thought for sure I would, but what I did get from the waitress was well I took them off your bill as I laughed and said oh really well why would I pay for food that wasn't even cooked. WOW! I could continue with the staff that was very much not trained and their behavior, but I'm just hoping the new ownership sees this and does something before it's beyond fixing. I would not recommend this place to anyone. It gets 0 stars! read more

The Portside Pub & Grill - Mussels sambuca flambé. Delivered completely not cooked to me. - American Near Me - Ketchikan, Alaska

This used to be our go to spot. But they are trying to appeal to some other clientele. The food is fine. The service is fine, lots of young people learning the job. The music, personally NOT my vibe We aren't in France or Italy or whatever that music is. It's fine for tourists I guess But if you are a local waiting for one of the many ferries.... Gonna have to find some other place with some other music. If the goal is to cater to people who aren't from southeast AK then they are on the right track, if they want locals, especially those of waiting for a ferry then, that music has to change. In my opinion and literally everyone else I have spoken with. Can be a cute seaside pub vibe without that music. We've tried there times, trying it give it benefit of the doubt. This is the last time until I hear they changed it read more

The Cioppino really tasted like fishy dishwater with no crab and zero depth of flavor in the stock. Chewy squid repurposed from calamari prep. I was so hopeful. The waitress was new and it was loud. Service staff are wonderful people who need better training. Edit to add: I just don't think it's a great idea to station the food going out right next to where guests are now forced to come in and out. I saw multiple steaks and chowder dying on plates with no one anywhere near to serving them. Why do that on display - soured my experience further as we left. read more

Well, I'm not wild about the music and to be fair. I just ordered takeout. But I can tell you I was served French onion soup with no bread or crouton just soup, onions and cheese and an actual bay leaf in the soup. Pull those out before you serve them to people. And I also ordered baked potato boats, which I thought would have bacon and cheese sour cream on onions. These are weird. Not good they're like a whole giant potato that you would hollow out for a twice baked potato and then they put cheese in them and raw tomatoes and olives and onions and sour cream. I'm sad they got rid of the halibut Olympia because it use to be one of the best in town. Is it too late to change back to Jeremiah's? read more

Jeremiah's now known as the port side bar and Grill Has the worst food I've ever tasted in Ketchikan!! I live on Prince of Wales in Coffman Cove and their chicken wings are 1000 times better than the porch side bar and Grill. I will not be going there again. read more

I ate at the Portside Pub on their opening night. I immediately loved the vibe of the entire restaurant! The theme was so fun and I loved all the details. The food was stunning when it came out and I was relieved that it also tasted AMAZING! The portions for the price is perfect! I left very full and very happy! There was one small hiccup with my side being the wrong thing but the staff took care of it immediately. All staff were so friendly and I CAN'T wait to eat here again read more