The preserve is always a great time, good food, and awesome service! I've been for lunch a few times with work but recently went for a birthday dinner and enjoyed all of it. I didn't realize they had a different menu for lunch and dinner so I was pleasantly surprised to see some new options than what I am used to. I had an espresso martini with peanut butter cold foam and I wish I could taste the pb but still delicious. My friend and I both ordered chicken and the pieces were huge and so delicious!! We had a reservation for a Friday night and i'm glad we did because the place was packed, which it normally is! We were even 15 mins late and they were super nice about it and had no problem keeping our table for us. All the staff are very friendly and can give an answer to any question on the menu very quickly. I really do like everything about the preserve and will keep coming back! It's also nice they have a parking lot and don't have to street park. read more

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The staff was really nice and attentive. This is the first thing that I noticed. There was no fries at 730pm on a Friday night, not sure how that happens? It's the main side on half of the menu items. The artwork is really nice. It took 45 minutes to get an appetizer....not sure how that happens, as they were not that busy and there is literally 15 people back in the kitchen. I waited 30 minutes for food and figured I would work on this review for the next 15 minutes while I still wait for salads. My wings that I ordered did not get made until the server realized they were not coming. The salads were good, kids complimented a salad! The wings were good too, kids enjoyed those. They adjusted the bill for the delay to their credit. Probably will never come here again but the staff works really hard in the front of the house. read more

So this isn't going to be a review so much about the food, but our experience. As you read you are probably going to be like "yeah so why 4 stars??" Well here goes... I booked a reservation for 5:15pm as we had an appt at the theatre but we were running a little late due to weather and arrived around 5:35. I did call ahead to let the restaurant know and they were fine. We arrived and were promptly seated. The restaurant was quite busy. Our server greeted us and was lovely. We put our drink order in and then apps and food a bit later. We expressly told the server that our show was at 7:30 and her response was "good to know!". Then things went sideways. The drinks were very late to the table but the server apologized. They were rather tasty though and she convinced me to try a new Roku gin which I did! Good choice! The mozzarella app came promptly, it was tasty though pretty common. Then...we waited...and waited..and waited. 20min- 30min- 1 hour. We had been told that their new menu premiered today, and the server was also running around like a chicken with her head cut off. We later were told that they had cut a server earlier because they had not anticipated being as busy. Ooooops!! No bueno! The other issue was that our server, had tables all over the restaurant. Not in a specific area but like all over. Being that our show was at 7:30, at around 6:50 after speaking with the manager the food arrived. Here is the good part- The manager was AMAZING. She knew that the restaurant was in the wrong, she knew they were unprepared and she took action. She along with our server got the food to us with copious apologies and she made it right. I will leave that there- SHE MADE IT RIGHT. My brother was in the restaurant business for many years and explained where the failures happened - a new menu and lack of staff and why the mixture was not a good combination when unprepared. I asked if the owner happened to be in the restaurant at the same time and I was told yes, but that they were in a meeting discussing sauces. Lord have mercy! That bothered me, considering that there were problems in the dining room and the owner was nowhere to be found, but at the end of the day, the manager and our server really rose to the occasion, took care of the issue, apologized profusely, and we left feeling as though we were taken care of even though we had to shove our food down our faces in order to get to the theatre. Will we go back? Yes, of course - we will give them another chance but more over the owner needs to recognize that there was a problem that likely there will continue to be a problem unless they learn from the mistakes with his or her management team so that these things do not continue to happen. One thing our server did say to us is "we really enjoy and appreciate the feedback that we get so that we can pass that along in the hopes that management and ownership will listen to us, and these things won't happen again; she was embarrassed. We told her not to be. We tipped her highly because we felt that this was not her fault at all; that this was the fault of ownership and management not properly juggling all of the balls in the air to make a smooth evening for everyone. As we left we noticed that the restaurant was even more jam packed than when we arrived- I do hope that things got a bit smoother! read more

Really nice interior, we put in a reservation ahead of time for a high top table. Upon arriving they did not have a high top table reserved for us, but luckily sorted out an option albeit being a little awkward as we stuck out into the aisle in an inconvenient way for others. The food itself was good, my party ordered 3 hot lobster rolls. Mine unfortunately looked a lot different, and not what I'd expect for a roll of the price. It was tiny, shreaded pieces that looked more like the end of the container or lobster salad. The taste also didnt compare. The other two however were good with large chunks of claw meat. I wouldn't get my version again but would consider the other two. These were supposed to be all the same sandwich though so I am not sure about it. The appetizer and desserts for the evening were all great. We were shocked at how much fried dough there was for the cinnamon butter fried dough. The service however by the end of the evening really was fantastic, they did a lot to make up for the reservation mistake and I really appreciate that warm attitude. read more

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While my lobster roll was fantastic, other people who ordered the same thing received far less chunks of lobster and it was much tougher. Server was attentive and nice. Due to an issue with our reservation we had a fairly awkward seating arrangement in the bar that felt a bit crowded whenever someone passed by which made it difficult to enjoy the ambiance. Seems to have plenty of off street parking read more

The Preserve At 405 - Lobster roll with onion rings - New American Near Me - Syracuse, New York

I was really looking forward to trying this place after reading so many great reviews but unfortunately, my experience was pretty disappointing. I ordered the Cody sandwich (a chicken pesto sandwich), and it was surprisingly bland. I was expecting more flavor especially with pesto but it just fell flat. My fries were also lukewarm. Overall, it didn't live up to the hype and I left feeling underwhelmed. The presentation of the food was great though! read more

The Preserve At 405 - New American Near Me - Syracuse, New York

Had a dinner reservation with some friends on a Friday night. The service was incredibly slow especially for ordering 3 salads and 1 alcoholic beverage. It took nearly 1.5 hours from being seated to get dinner served. The food was good, I enjoyed the sun-dried tomato in the Caesar salad. I'm not sure if their ventilation system was broken but the dining room was incredibly hazy and our eyes were watering throughout dinner from the smoke. I wouldn't go out of my way to come back here read more

The Preserve At 405 - Shrimp Caesar - New American Near Me - Syracuse, New York

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Great burgers, homemade kettle chips Great service, clean and comfortable, Great ambiance read more

The Preserve At 405 - Dining room 1 - New American Near Me - Syracuse, New York

I was very pleased with my family's meal last night. Water was delivered to the table as we were seating. We ordered the fried mozzarella as an appetizer and they were delicious! We shared the funky chicken (buffalo) pizza, wedge salad, and sweet potato fries (well done); everything came out perfect, it exceeded my expectations! To finish our dinner, we got some coffee and cake! To sum it up: very friendly staff, accessible parking, comfortable seating, and great food!!! read more

The Preserve At 405 - Red Velvet Cake - New American Near Me - Syracuse, New York

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Always loveeee our food from here!! The wedge is outstanding, you must get the wedge. I've also had the beet and goat cheese salad with salmon and I was happy dancing it was so delicious!! The salmon was cooked to perfection and I got it to go! Amazing! Will be ordering again and again. read more

The Preserve At 405 - Best and goat cheese salad with salmon - New American Near Me - Syracuse, New York

This is a very nice restaurant! The service was great. I ordered the special which was a sirloin steak, 4 blackened scallops, mashed potatoes, French beans, and a wedge salad. It was phenomenal. Removing 1 star because I thought the scallops were a tad salty for my palette and the dining room is VERY loud. Practically had to yell across the table to have a conversation. Overall would go back again! read more

The Preserve At 405 - Sirloin steak, scallops, mashed potatoes, French green beans. - New American Near Me - Syracuse, New York

I absolutely enjoy dining at The Preserve at 405. The owner and his staff are always so welcoming and kind. They have some of the best wait staff I've ever encountered. The signature cocktails are phenomenal! Food is delicious! Portions are HUGE and worth the cost. The atmosphere is very modern & comfortable. Great for all occasions! If dining here on a weekend, I would strongly encourage making a reservation. read more

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This unassuming restaurant in a warehouse district was just what we needed after a long drive. The shrimp app was so tasty and had a large portion of shrimp. The burger and tuna melt were large and tasty, as were the fries. The strawberry salad with salmon tasted great but was sorely lacking in balsamic and I was basically eating dry spinach. Service was great. read more

The Preserve At 405 - Blue cheese burger - New American Near Me - Syracuse, New York

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To say I was disappointed would not be fair as that would mean I had a certain expectation, which I did not, being my first visit. We arrived, and the host person was not present. After a couple of minutes, she walked over from an open area a bit to the side. She had been eating, I guess(still chewing). We were seated with menus, had no setup/utensils, and were offered water. About 10 min passed, and the bartender asked us if we had been helped... she thought it had been a while. I guess she went back to get the person that was helping us, and he returned with the water after a few minutes. We were served our appetizer by someone else and still had nothing to eat with, so we asked and were brought utensils. Lastly, my salad was served without the side dressing. The food was decent, and maybe it was an off day, but it was enough for us to agree we wouldn't return. read more

Sad to report that The Preserve isn't any good anymore. A group of 5 of us consistently frequented The Preserve on Tuesdays before Broadway shows - it was our favorite local restaurant with the absolute BEST Chicken Riggies in the area. Unfortunately we will not return. The new menu doesn't have many options, no salad unless you pay extra, had to ask for silverware, never refilled our water glasses or fulfilled a second round of beer orders, etc. They also consider 5 diners a "large group" and automatically charge a 22% gratuity. read more

I visited for the first time last night and I WILL be going back! The artsy atmosphere alone was amazing! You'll fine tons of eclectic art on the walls. The cocktails were so creative. The menu is extensive - something. For everything! This time I got the cheese board as an entree. Lots of leftovers from that. It was delish with many choices. The staff was super friendly and I even got a pose from the hostess! We sat outdoors where you'll find a quaint patio including a fire pit with seating. Highly recommend checking this restaurant out!! read more

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This is a great spot for lunch, dinner and drinks! I love coming here with my family. We love it here. They have a spacious indoor seating area, and they have a large outdoor patio. I've loved everything I'd ordered here. I've had drinks, salads, burgers and more here. The food always comes out very quickly and is always fresh. I can't wait to stop back in again soon. read more

Really enjoyed my meal. We went with a large party and the service was great. Drinks were tasty and food was great. I forgot to take a pictures of the starter salad, which was also delicious. Prices weren't too bad for the quality! read more

The Preserve At 405 - Margarita - New American Near Me - Syracuse, New York

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We visited on a busy Saturday afternoon and the place was packed, but luckily we were able to find seats at the bar. Service was good and the food was excellent, enjoyed my Mojito, the fish and shrimp, on the salads were cooked perfectly, would definitely come back, but next time we'll make a reservation! read more

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Waited almost an hour for food on a quiet Tuesday night. Food was mediocre and over priced. The chicken riggies pizza was smothered in hot cherry peppers, couldn't taste anything else. My burger and side salad were $26.00. Blarney Stone has better burgers for significantly less. Will not return. read more

Recently had my Birthday lunch here. Service was timely and spot on. Extensive full menu with sizable portions. My lunch - a hot lobster sandwich with fries was absolutely delicious! Lunch was followed by an outstanding desert / coconut pie which we shared because it was so big and flavorful. Only downside is not so good location and its very noisy to talk! Bon appetit!! read more

The Preserve At 405 - New American Near Me - Syracuse, New York

It's always a blast and YUMMY time at the Preserve. Came here with my sister who is visiting and we loved loved it! Staff was super nice and quick! Inside was booked but patio was open and in the shade (so you don't feel like you're frying in the sun). Must try the dried shrimp because the sauce that it comes with is just MOUTH - WATERING. So good. read more

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My two sisters and I had been at the hospital for 4 days visiting and dealing with our mother of 91 who had fallen and broke her neck. We were exhausted and worn down from the busyness and lack of sleep. It was time to step aside and relax. I saw the Preserve At 405 on Yelp and it looked like the right place. We arrived and were seated right away, the ambiance looked perfect for us. Our waitress Jessie greeted us with a great smile, we engaged in good conversation that relaxing and entertaining, she read the table just right. We ordered a round of drinks which we received quickly and were made to perfection. The food was exceptionally good, our burgers were seasoned just right and were delicious. I'm from Southern California where fine dining is plentiful. Finding The Preserve At 405 wasn't just a meal, it was a well needed experience. As many places that I have dined I have never had an experience that was so enjoyable that I would actually take the time to write a review about it, till now. Thank You to everyone who was behind the scene and a Special thanks to our waitress Jessie. Jessie, as we were leaving I was looking for your wings because you were an angel. PS Loved your disco ball earrings!! Thanks Again Mike Martel read more

We stopped in here as a family and we are so glad we did! We didn't make reservations (which I would highly recommend you do) but they were able to get us a table after a 25 minute wait outside on their patio. We could tell they were very busy and consistent as most of the guests we saw coming in had reservations and the floor appeared full the entire visit. Our server was very nice and friendly--she took great care of us and our drinks and checked on us the appropriate amount of time. I ordered an Old Fashion which I thought was delicious then I also wanted to try the 405 Press which if you like fruity drinks you definitely want to give that one a shot! For appetizers we got the mozzarella wedges and the bacon wrapped scallops. Both were devoured quickly and didn't stand a chance with our foodies. The blueberry jalapeño jam was soooo very good too! I ordered the hot lobster roll which had giant meaty chunks of lobster and a golden butter sauce that I poured over top. The sweet potato fries were served with a brown sugar cinnamon dipping sauce that everyone was thrown back by! Hubby got The Abnormal pizza "half normal" (no jalapeños on one half) and the kiddos helped him out. He loved the crust and thought the ingredients all tasted very fresh. Middle daughter got the seafood sandwich which she ate with barely any breaths between bites and biggest daughter had the Cajun shrimp Alfredo which she could not stop talking about the creamy pasta sauce. The shrimps were also HUGE so she allowed her sisters and I to each snag one. This would be a wonderful restaurant for a date, special occasion or girls/guys night out! It was a bit pricey for the littles but they enjoyed the treat and we are so glad we tried it while visiting from Ohio! read more

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We stopped in mid day Saturday ...the Hostess was nice and sat us immediately... it wasn't initially busy but as we sat it filled... we received our menu, gave a drink order then ordered our food. I ordered the cherry cheddar burger, my wife ordered mushroom cheddar and our boys ordered the lobster roll. We didn't have a long wait, the food came and was fresh warm and delicious!!!!! We were very happy and satisfied!! Moderately priced at $105 for the four of us... we'll be back !!! read more

Friendly service at the bar...Grilled Chicken and crème sauce over angel hair pasta, with artichoke hearts, diced asparagus, and sun-dried tomatoes was exceptional!!! read more

We headed here for dinner before going to see Hamilton. We hadn't been before and thought it might not be busy, because of its location. We were wrong! The place was packed led, but we were able to sit at the bar and have dinner. Our drinks were reasonably priced. We both did sandwiches for dinner and they were good! For me, the Buffalo chicken could have used more spice/heat. Service was fast. We'll definitely go here again. They do take reservations although the website doesn't mention it. Good to know for the future. read more

The Preserve At 405 - Turkey BLT - New American Near Me - Syracuse, New York

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I am from Rochester and on September 17th, 2025 I was hosting a birthday party for my girlfriend there. I arrived early and was treated very well at the bar. After my party was fully there, I went to the hostess to let them know. We were seated in the dinning room that was full of smoke which explains why there was a fire truck out front when we were seated. We had to endure the smoke during our entire visit. I had to get eye drops for my girlfriends daughter as she was having issues with her eyes. As the night went on, our server was LESS than attentive to us. The only time we saw her was when she either brought drinks or food. She never checked in on us after the food was delivered or asked anyone at the table if they needed another drink. Her daughters food was less than stellar but because she didn't check back until it was time to wrap up the leftovers it didn't make much difference as she went hungry. On top of all this, I was told they automatically add 18% tip to all tables of 6 or more. I do not believe she deserved that tip!!! she didn't deserve 10%, but because it's added to the check, I guess she thought that she could ignore us as she was getting it anyways. I don't recommend any party of 6 or more to attend this venue. I am disgusted with the smoke and the service at this establishment. Even if they offered me a free meal I would not return!!! read more

Delicious meatballs! Such fancy fun vibes in here. Lots to choose from, fast service and delicious, unique dining choices. Definitely for Italian lovers and lots of fun twists to traditional meals. read more

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Beautiful establishment tucked out of the way. Loved the interior decor and friendly service. The staff was familiar with the menu and my guest and I thoroughly enjoyed our dining experience. Highly recommend if you are looking for a great place and good food. read more

The Preserve At 405 - Salmon topped salad - New American Near Me - Syracuse, New York

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Food is tasty.. lots of options. Service has been good. But there was a time that they overcharged my card and they still haven't settled that. It was $10 so I didn't go broke over it.. but that could've been handled better. Overall it's a good restaurant for lunch or dinner. read more

Went to the preserve with a large group to celebrate our friend's birthday. There was plenty of space to accommodate a large group. Cocktails were good and the margarita pizza was delicious. Service was good. They were not able to split the bill for our party but that's not unusual with a large group. read more

The Preserve At 405 - New American Near Me - Syracuse, New York

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We love going to the Preserve 405 it's my wife's favorite restaurant. The food, the service and the ambiance is amazing and it's just the best place for us. read more

Meatballs were great to start and meals always were able to switch it up and never overlap. Travel for business a lot

Extensive drink and dinner menu. Their specialty drinks and meals are always creative and changing! This time I tried something new- the hot lobster roll. Super messy to eat but super tasty and fresh. I'm in love with their sweet potato fries they are so fluffy. This time I had a raspberry mojito and the grapefruit martini both 10/10. Very classy place for dinner!! read more

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We just went today Saturday June 28 around 3pm and was given a table not to our liking and when I showed her another one the waitress told us "I can't do that " because we were ready for the 5pm crowd- mind you the place was practically empty. But what got to me was that 5 minutes later she sat another couple. I never used this word but she was discriminated in my opinion. The owner knows my husband and I hope he reads this and train her better. We had gone to that place several times and this is the first time so it's this particular waitress. read more

Nice place with great ambiance and amazing food! Service was on point. We stopped in on a busy Friday around lunchtime and it was packed but the service was great and the food was fantastic! Can't wait to go back and try some other menu items! read more

The Preserve At 405 - Chicken riggie pizza was amazing!! - New American Near Me - Syracuse, New York

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I highly recommend a reservation because this place was packed down to the parking lot. This does d not deter the staff from being amicable and attentive. We were able to grab 2 bar seats which have full food service. The bar tenders were kinds and gave us beyond great service . They checked on food temperatures for the special which was prime rib. The dinner comes with a salad and we had as app bacon wrapped scallops with blueberry jam delicious. The kialee drink was delicious and they do a filthy martini.this is a place you should go plan and out it in your budget. read more

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I am addicted to the coconut shrimp and the sweet potato fries. If I keep going at this rate, I will be a lot heavier than I am.

We love The Preserve at 405 for its atmosphere and food. Always a nice time there. Recently we have called for take out and we're not disappointed. read more