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    The Promenade

    3.9 (8 reviews)
    Open 1:30 pm - 5:30 PM

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    5 years ago

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    Austin B.

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    5 years ago

    I love living here. Things are definitely changing for the better. It feels safe and welcoming. Thank you so much!!!

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    Austin B.

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    5 years ago

    Susan and Andreas are such great people to see everyday at the property. The energy is so much better now.

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    Austin B.

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    5 years ago

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    Austin B.

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    5 years ago

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    Austin B.

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    7 years ago

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    6 years ago

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    Austin B.

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    12 years ago

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    The Colony at the Lakes Apartments - The Colony at The Lakes Pool Area

    The Colony at the Lakes Apartments

    (276 reviews)

    I have really enjoyed my time here. I am saddened to leave my home but I am also excited for my new…read moreplace since it will be a better commute for my partner. I really love how attentive Reign, Richard and Nate are. Every time I stop by for a small inconvenience they are always willing to help and make things right. Not once have I had a bad experience here. They are very easy to get a hold off and always follow up if they don't know the answer . Now, I would also like to compliment the Maintenance staff. David and Leo Sr have always been great at getting the repairs done. I don't think I have one negative thing to say. Maybe I'll be back again in the future but for now this place I called my home will live in my memories . Thank you everybody for the lovely year and cherish memories. I will be living at The Citrus apartments which is also managed by the same management company. Excited to see what new memories I make there. Eduardo Medina

    The leasing office staff made the move-in process very easy and stress free. I was glad to be…read moreworking with Nathan Niven he has been professional and friendly, and communication has always been clear. The property stays clean and maintenance has always responded promptly whenever needed. I've had a great experience living here. The management team is responsive, maintenance requests are handled quickly, and the community is quiet and well kept. The location is convenient with easy access to shopping, restaurants, and the freeway. I would definitely recommend this apartment community to anyone looking in the West Covina area.

    Langdon Park at West Covina

    Langdon Park at West Covina

    (5 reviews)

    Todo, empezando por personal de la oficina, muy ruda Reyna nunca quiere hablar con los…read moreinquilinos. Y le cierra la puerta en las narices a uno . Estos apartamentos son lo peor que puede haber, mucho pleitos, y música fuerte hasta la madrugada, mi apartamento todo el tiempo oliendo a mariguana, en el piso de arriba porque los de abajo fumaban, los homeless entraban al parking en la noche y asustando a la gente porque eran violentas. Aparte allí te cobran security y el security nunca hacía nada por sacar a los homeless, también cuando me salí de allí dejé el apartamento impecable, y todo y así me cobraron pintura y no se que otras cosas más. Mucho problema con el parking , por fin ya no estoy allí quería salirme antes pero para salir me cobraban casi los 7,000. Si rompía contrato esto es ridiculo.

    I have read sooo many reviews about these apts and these people can't be lying. They all saying…read morecockroaches everywhere, deadly spiders everywhere, noises from neighbors all times of the night, Kids loud, Neighbors rude. Management don't ever answer the phone, They are only nice when they're trying to get you in the door. I don't know if they're nice or not, but I will contest to they do not answer the phone and as far as cockroaches if I ever and I do mean Ever See a cockroach or a deadly Spider I'm a take it straight to court. I do know these apartments are very old and bugs. Can creep in the cockroaches are just discussing. When I think about cockroaches, it makes me feel as if these apartments have a high turnover meaning people comment live, then Move out. And they turned the apartment over within a few days and rented out To another family. I'm allergic to cockroaches. Also, I have seen complaints about Parking and yes, that does look very limited. Just hoping and praying these apartments are not The hood or the ghetto.

    Las Casitas Apartments

    Las Casitas Apartments

    (10 reviews)

    We have been living at Las Casitas since February 2016. We were very selective about the type of…read moreapartment we wanted, its condition, size of the property, and importance of both privacy and security. We looked at numerous locations and were getting honestly discouraged and feeling we would have to settle for less than what we wanted. And then we came across an available unit listing at Las Casitas. I strongly believe that first impressions are lasting impressions. Our initial contact with Amanda, the property manager, her informative, transparent introduction and tour of the complex, and the condition of the apartment said it all. My two kids, wife, and I walked away in total agreement - "this is the place!" Clearly the apartment we found at Las Casitas met or exceeded all of our expectations. The condition of the units, pristine upkeep of the grounds, and quiet environment make for a really nice place to live. Amanda, our property manager has been commendably attentive to any and all details that are needed of her. She is highly professional, responsive, and considerate. She demonstrates a very proactive approach to ensure all maintenance requests are resolved quickly and very professionally. Her contagious smile is a clear indicator of how much she enjoys her job.

    I stay in unit 26…read more Moving here has been the worst experience. There is absolutely no management on-site, and trying to communicate with anyone in charge is impossible. ​The maintenance process is completely broken. I have submitted multiple requests to fix a leaking/damaged ceiling and a broken dryer. After countless visits, nothing is actually fixed. The maintenance staff either lacks the proper equipment or simply doesn't know what they are doing. ​Every time they come out, they tell me they "need to talk to whoever is in charge," but management completely ghosts us. We have yet to receive a single response or follow-up phone call regarding these ongoing issues. If you expect reliable management and basic maintenance, look elsewhere. To make matters worse, the billing practices are incredibly shady. My trash bill alone skyrocketed from $144 to $155. There are so many units in this building that this price makes no sense. I have contacted them the second month since moving here and i still havent received a response. Thank god im leaving mid july

    The Promenade - apartments - Updated June 2026

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