I have really enjoyed my time here. I am saddened to leave my home but I am also excited for my new…read moreplace since it will be a better commute for my partner. I really love how attentive Reign, Richard and Nate are. Every time I stop by for a small inconvenience they are always willing to help and make things right. Not once have I had a bad experience here. They are very easy to get a hold off and always follow up if they don't know the answer . Now, I would also like to compliment the Maintenance staff. David and Leo Sr have always been great at getting the repairs done. I don't think I have one negative thing to say. Maybe I'll be back again in the future but for now this place I called my home will live in my memories . Thank you everybody for the lovely year and cherish memories. I will be living at The Citrus apartments which is also managed by the same management company. Excited to see what new memories I make there. Eduardo Medina

The leasing office staff made the move-in process very easy and stress free. I was glad to be…read moreworking with Nathan Niven he has been professional and friendly, and communication has always been clear. The property stays clean and maintenance has always responded promptly whenever needed. I've had a great experience living here. The management team is responsive, maintenance requests are handled quickly, and the community is quiet and well kept. The location is convenient with easy access to shopping, restaurants, and the freeway. I would definitely recommend this apartment community to anyone looking in the West Covina area.

Todo, empezando por personal de la oficina, muy ruda Reyna nunca quiere hablar con los…read moreinquilinos. Y le cierra la puerta en las narices a uno . Estos apartamentos son lo peor que puede haber, mucho pleitos, y música fuerte hasta la madrugada, mi apartamento todo el tiempo oliendo a mariguana, en el piso de arriba porque los de abajo fumaban, los homeless entraban al parking en la noche y asustando a la gente porque eran violentas. Aparte allí te cobran security y el security nunca hacía nada por sacar a los homeless, también cuando me salí de allí dejé el apartamento impecable, y todo y así me cobraron pintura y no se que otras cosas más. Mucho problema con el parking , por fin ya no estoy allí quería salirme antes pero para salir me cobraban casi los 7,000. Si rompía contrato esto es ridiculo.

I have read sooo many reviews about these apts and these people can't be lying. They all saying…read morecockroaches everywhere, deadly spiders everywhere, noises from neighbors all times of the night, Kids loud, Neighbors rude. Management don't ever answer the phone, They are only nice when they're trying to get you in the door. I don't know if they're nice or not, but I will contest to they do not answer the phone and as far as cockroaches if I ever and I do mean Ever See a cockroach or a deadly Spider I'm a take it straight to court. I do know these apartments are very old and bugs. Can creep in the cockroaches are just discussing. When I think about cockroaches, it makes me feel as if these apartments have a high turnover meaning people comment live, then Move out. And they turned the apartment over within a few days and rented out To another family. I'm allergic to cockroaches. Also, I have seen complaints about Parking and yes, that does look very limited. Just hoping and praying these apartments are not The hood or the ghetto.

Leasing office hours are not updated. I stopped by three different times and they are never able to…read moregive us a tour . The signs on their door says closing time is 6 it's only 4:30 and they said they were closing soon. They don't care for their future residents. I had high hopes for this spot.

Been living in these apartments since we moved back in SoCal about 3 years ago and no big deal…read moreproblems more than a couple of parties late night or some idiots that play the fools about their responsibilities with their furry ones but super safe and quiet; If ever thought of moving here that would be a good place to be alone or with family like myself. I must add the service from the administration towards the renters is pretty healthy, in the office the staff is friendly and act rather quickly which is great and whenever you require maintenance for anything in the apartments the guys working it out are very professional, helpful, friendly and actually care that everything works correctly so next time they come is for something completely different, that is hard to find. I openly recommend them.

We lived at Torrey Pines for about 13 years and we really enjoyed it. Management is great and…read moreFreddy the maintenance guy was even better. The only reason we moved was because we got the opportunity to purchase a house. Other than that, we'd still be living at Torrey Pines.

I have lived at Torrey Pines for 6 years and I enjoyed my time here. The office staff has changed…read moremultiple times through the years but I've never had major problems. The maintenance team alone was the BEST part of living here. Freddy would come the day after I put in a maintenance request, sometimes even the same day. The team is fast and does amazing work. They're super friendly and you will always see them around working!

I have had nothing but great service and quick response to any request for repairs from Kara and…read moreher team. I put in a request for my mailbox not locking on the 3-day Labor Day weekend and the problem was solved before mail was delivered on Tuesday, the next business day. No place in 100% perfect, but I have had no problems in all the years I have lived here.

I stay in unit 26…read more Moving here has been the worst experience. There is absolutely no management on-site, and trying to communicate with anyone in charge is impossible. ​The maintenance process is completely broken. I have submitted multiple requests to fix a leaking/damaged ceiling and a broken dryer. After countless visits, nothing is actually fixed. The maintenance staff either lacks the proper equipment or simply doesn't know what they are doing. ​Every time they come out, they tell me they "need to talk to whoever is in charge," but management completely ghosts us. We have yet to receive a single response or follow-up phone call regarding these ongoing issues. If you expect reliable management and basic maintenance, look elsewhere. To make matters worse, the billing practices are incredibly shady. My trash bill alone skyrocketed from $144 to $155. There are so many units in this building that this price makes no sense. I have contacted them the second month since moving here and i still havent received a response. Thank god im leaving mid july

I lived at Rollingwood Apartments from May 14th 2017 until February 24th 2019…read more It was the first apartment I have ever moved into and from the first to the last day my wife and I had a great experience. Art and Danyell manage the apartments extraordinarily well. They were always prompt on anything that was needed and went the extra mile to make sure we were taken care of . We rented a one bedroom apartment on the second floor of the K building and were very pleased with how spacious it was. The apartment has lots of storage space and the outside patio was awesome to use during the summer. They have onsite security with a 24hour emergency number to call as well . Overall my wife and I enjoyed every minute we spent at Rollingwood. Art and Danyell we truly appreciate what you did for us, even on the very last day of moving out you truly accommodated us and we greatly thank you for that . If anyone is looking for a great place to call home, I can assure you Rollingwood Apartments is a great place to live.

I am very disappointed with the management's handling of the visitor parking situation. The visitor…read moreparking spaces are consistently occupied, making it nearly impossible for residents to accommodate guests. It appears that some residents regularly use these spaces, yet no effective action is taken to address the issue. When I reached out to management seeking a reasonable solution for a guest visiting for one evening, my request was immediately denied without any alternative being offered. A community should provide practical solutions for its residents, especially when a known and ongoing parking problem exists. I understand that rules are important, but good management also requires flexibility, communication, and a willingness to help residents when issues arise. I hope management takes this recurring problem seriously and works toward a fair solution for everyone.

Moving in was remarkably easy, and Liz made the entire process seamless from start to finish. She…read morewas professional, responsive, and genuinely helpful, which took a lot of stress out of the experience. The community itself is clean, quiet, and exceptionally well maintained. It feels peaceful without feeling sterile. What really stands out is how pet friendly and family oriented the property is. The amenities are thoughtfully designed and perfectly suited for everyday life, not just for show. My family feels comfortable and at home here, which says everything. I could not be happier with my decision to live here and would confidently recommend this place to anyone looking for a smooth move in and a high quality living environment.

Liz was such a great help when it came to moving in. The experience was smooth and she was always…read moreavailable to answer our questions. We toured many apartment complexes, but this one truly stuck out to us and we are so happy with our choice!

Very friendly and effective apartment manager, Gabriela Linares, who managed approval, lease…read moresigning, and move-in. Maintaining the apartments and the common areas: Arturo is very effective at taking care of anything that arises.

When my ceiling fan stopped working our maintenance man Arturo came by and fixed the wiring issue…read more Arturo is always nice to my wife and daughter when he is over. Thank you Covina palms manager Ms. Gabriella for always having a quick response on maintenance issues

I dropped by this property to inquire about a few things and let me say they have the sweetest…read morestaff. They were very welcoming and answered all my questions. Jessica, Majilin and Miguel thank you! And the property is well kept. If you're looking for a nice place to reside I would highly recommend this place.

Living here at Casa Moreno for over 4yrs and I'm so amazed everytime I ask Jessica ( apartment…read moremanager) for anything to be done within 24hrs she already has the painters or Miguel ( maintenance) working on my apartment. Priceless to have that type of quick and easy service with just 1 phone call. Thank you so much .