The Rug Bug came highly recommended to us and after Jeff finished, we know why! Our 13 year old carpet honestly looks like new! And it's not high end carpet. He worked magic on it and we couldn't be more pleased! If we could give more stars we would because the price was so reasonable and he was in and out of here in record time AND he arrived on time! We like doing business with family owned and operated companies and that's the Rug Bug. If you need your carpets cleaned, no need to try the others. We live in Elk Grove and they service this area too. read more

I have had my carpets cleaned by Rug Bug for nearly 30 years and they always do an excellent job for me, as they did a couple of weeks ago. Since then, I spilled a glass of Hawaian Punch on my bedroom carpet, leaving a big red stain. I asked them to come back to clean it and they did so perfectly AND did the cleaning a no cost. These folks are real pros, very affordable, and always show up on time. read more

I could not be any happier with a carpet cleaning service. If you are looking for a business that knows how to take care of its customers, look no further. I have used Rug Bug on three occasions and am continually impressed with their professionalism. A few months back I sought their services after my elderly father got blood on the carpet in his duplex. They attempted to remove the stains but waived the fees after they were unable to completely remove them. I spoke with the owner and he said he waived the fees because he took a liking to my father. I told him he didn't have to that as I knew it was a gamble being blood and all. I usually email Mary who does the scheduling for the business and she is very prompt at returning my booking questions. Give them a call, you won't be disappointed. read more

I am so impressed with this company! Jeff and his assistant Mason did an amazing job on my tile floors including the stairs. I could see the tile was dirty but it wasn't until lifting the 2 large area rugs that I saw the difference between the covered up tile and the areas we walk on daily (and our 70# dog) The tile looks like it did the day it was installed! Could not be happier with the job they did! Amazing!!! Also, this is a family-owned, local business, wonderful customer service and very reasonably priced!! Thank You!!! read more

Fantastic local small business! We were referred to The Rug Bug from our property manager as an economical alternative to the big chain companies. Great price, even for a three story condo with multiple sets of carpeted stairs. Also, I love that they steam clean without using chemicals that could leave residue. They were on time and communicated with me when they were close to the house, since I was not waiting there, but meeting up with them for a move-out carpet cleaning. We will definitely use them again. read more

I just moved from one rental house to another and used The Rug Bugs services for both. They were incredibly accommodating for scheduling and even offered to come out a day early for my convenience since they had an opening. Very fast and efficient, professional company. read more

Although they were a little late to the scheduled appointment, they did a phenomenal job on cleaning our carpets and were super quick! I only paid $65 for the area of carpet that I I had cleaned which I had previous paid upwards of $200 for from Stanley Steamer. I wish I would have found them sooner! read more

Ive been using Rug Bug for 15 years! They're the best. I trust them in my home and they do great work. They've even come at a moments notice when we were out of town and our dog became ill on the house sitter. I called them from down south and they came that day...and again the next day :) Calling them now to schedule my summer carpet cleaning. My ma had their son (not sure if he is part of Rug Bug or not) out recently clean her tile floors and she was very happy. Hoping to get him to do my lino at the same time as his dad is doing the carpets. Love them! read more

I made a yelp just to give this company a five star review. I called several other companies to get a quote and they all wanted to charge me $200+. A co-worker recommended this company and they were beyond good! They charged me less than other companies quoted, they were on time and very friendly. I highly recommend them, and my carpet looks great. I honestly don't know why more people haven't yelped about them yet. Best kept secret. read more

I have used this company before. Excellent job! I tried another company years ago, but they were more expensive, and the job wasn't done as well. Please stay in business! I will continue to use you. read more

I was referred to them by a very satisfied customer. I left a message and received a return call in a timely manner. Jeff called me before my appointment and they were able to come earlier than expected. Jeff and Sam were friendly and got right to work. Jeff was very meticulous in his work and explained any areas of concern. They both answered all my questions and gave me advice on upkeep and care of my carpet going forward. I highly recommend this company and am thrilled to find them for future carpet cleanings!!! read more

I am not surprised by the excellent reviews from other Yelpers of this wonderful carpet cleaning business. A friend referred me several years ago and I've always been a happy customer. Byron and Sam came out today right on time (actually five minutes early) and got all my carpets--from the bedrooms to the living areas--looking like new. They removed stubborn stains and spills as well as melted candy and gum left behind by my kids. In addition, I've also relied on Rug Bug once for upholstery cleaning for a high quality, lightly used couch I bought on Craig's List. Rug Bug's office manager, Mary, who makes the appointments is a gem. Highly recommended for excellent customer service and value. read more

They are great! They were early and I like that! I had a sectional to clean and they did a wonderful job! Price was great too! They didn't water down the sectional. By the time they got to the end of it; the first part was almost dry. He paid extra attention to some of the extra dirty places! I'm gonna call them back to do my carpet! read more

Definitely would recommend and use again. They were fast, thorough and reasonable. Area rug was filthy and had many stains. Looks like new. Thank you, Rug Bug team. read more

This was one of the smoothest carpet cleaning ever. Sam and Curtis were punctual and efficient. Got right into focusing on doing a good job and when they got done it looked brand new..I recommend to try them out very reasonable price and looks like you paid a lot..I have Rug Bug bookmarked! K. Lewis read more

Great service and amazing job done by the Rug Bug! I've used them twice and they always go above and beyond to move things and so thorough on cleaning the carpets- totally recommended them to all my family too read more

Would give these guys more than five stars if I could. They have cleaned several houses of mine and my parents' over the years, including some really disgusting renter messes. They are always prompt, professional, and their prices are excellent. In addition, their work is impeccable. My carpets are always ridiculously clean. I am very loyal to The Rug Bug! read more

I've been working with this company for many years now and can tell you that their service and staff are top notch! They have performed many "miracles" on several rental homes that we manage and some that we own, and results on every job have always been amazing. They are very friendly, responsive, and professional. If you are looking for an affordable, professional carpet cleaning company that stands behind their work, look no further.. you found them! :) read more

no doubt hands down best... the carpet looked new, and dried very fast, they were done so quick!!

WOW my carpet looks great! Stains that I thought were permanent are gone. No trace! The two guys that came over were very accommodating. Completely trustworthy. Don't tell them this but they have the best prices in town. Use them! read more

We used the Rug Bug because our property managers told us we had to when we were moving out. Our carpets were so dirty and gross and the Rug Bug guys made them look so good! We only wished we had known about them before we had ever had plans to move out, we used a different company a long time before and they were horrible. The 2 guys that came to do the carpets were on time and very nice to deal with, and the lady that I arranged the appointment with was very nice & gave the time & date we needed right before moving out. I would definitely use them again. read more

Rug Bug was recommended by my property management company for when I moved out of a house I was renting. They were on time, did a great and fast job, and the price was good. Very nice to get such easy and great service! (And way better and less stressful than trying to clean the carpets myself. I never could have gotten them as clean as Rug Bug did.) read more

I love the Rug Bug! They are a family business. The nicest people ever and do the best work! I won't go anywhere else for service to get my carpets or flooring cleaned. read more

My wife & I recently prepared our long term home for sale and needed carpet cleaning services. The Rug Bug provided outstanding communication, service and value! We would utilize the Rug Bug again and would strongly recommend The Rug Bug services to others. read more