We booked our stay early in the year for June to celebrate my husband's 50th birthday. Unfortunately, while driving to the resort, we experienced a medical emergency and had to cancel the trip. When we called the Sagamore, I was genuinely impressed by how empathetic and accommodating the staff were on the phone. Instead of enforcing a strict cancellation policy, they allowed us to reschedule for a later date when we were ready. Many businesses would not have been so understanding, and they deserve full credit for their excellent customer service. We eventually rescheduled during peak season. While that wasn't ideal because it cost nearly twice as much as our original June booking, we viewed staying at a resort like the Sagamore as a once-in-a-lifetime experience and decided it would be worth it. Check-in was smooth and efficient. We received a map of the property and information about resort activities and amenities. Our villa was farther from the main resort than we would have preferred, but the walk was scenic and enjoyable. We stayed in a Hermitage Suite, and I wish I had paid closer attention to the layout before booking. There is only one bathroom, which is located upstairs and accessible through the master bedroom. Having no half-bath on the main floor, especially where the secondary sleeping area is located, is a poor design choice. Additionally, if our son slept on the pull-out sofa, it completely blocked access to the patio, where we had hoped to relax in the evenings after he went to sleep. Since there was plenty of space in the master bedroom, we asked whether cots were available, but they were not. We ended up creating a makeshift bed upstairs using couch cushions. It wasn't ideal, but it allowed us to enjoy our evenings without being confined to the bedroom for the entire week. Our biggest disappointment, however, was the lack of soundproofing. The walls were so thin that it felt as though the units were separated by curtains. We could hear everything from neighboring rooms: conversations, children yelling, people running up and down stairs, alarm clocks, televisions left on all night, and more. For a property positioned as a luxury resort, this was extremely disappointing. There were also several smaller issues throughout our stay. The toilet paper holder constantly dropped the roll, the thermostat repeatedly reset itself to 75°F, the Wi-Fi was unreliable, and the TV frequently lost signal. We only contacted staff regarding the Wi-Fi because I needed to handle an urgent work matter and about the TV because our son wakes up very early, and we hoped to let him watch a show while we caught up on sleep. The resort grounds themselves were pleasant, though not exceptional. We enjoyed spending time at the lake. The pool, however, appeared cloudy on our first visit and could benefit from additional maintenance. We appreciated the complimentary rides on the Morgan ferry and wish we had taken advantage of all three tour options to experience more of the lake. The recreation center was also a nice feature for families with children, although some of the equipment and facilities could use repairs and upkeep. I want to remain fair because the resort was so accommodating when we needed to reschedule. However, based on our experience, this did not feel like a true luxury property. Service throughout the restaurants was disappointing, with staff often appearing disengaged or uninterested. What stood out most was that during our stay, we greeted dozens of employees while walking around the property and received only one response. At a luxury resort, that level of indifference is surprising. The resort hosted several large events during our visit, which appeared to be weddings. While it's easy to understand why the property is an attractive event venue, it often felt as though those events were the primary focus rather than the resort guests. Ultimately, this was the most expensive family vacation we have ever taken, and we left feeling exhausted and frustrated rather than refreshed. One final observation: I have noticed management responses to critical reviews often focus on defending the resort rather than acknowledging guests' experiences. Whether management agrees with a review or not, people are entitled to their feelings. A more empathetic response would go much further in demonstrating a commitment to guest satisfaction. I truly wanted to love this resort, especially given how accommodating they were when we had to reschedule. Unfortunately, our experience did not live up to the expectations associated with the price point or the luxury reputation. Looking back, I wish I had paid more attention to reviews describing similar concerns, as many of the issues we encountered do not appear to be isolated incidents. read more

See all

We come every year, so at this point I've had a lot of review updates. It's still a very positive experience across the board here. The property is an absolute dream and my kids could spend the entire day playing in the pool and in the lake. Rooms are a bit dated but are still clean and spacious, and I love that they have condo style rooms which make travel with small kids much easier. We usually eat dinner on property at least once, and Bella Vita is always a great option. Prices have (unsurprisingly) raised a lot though. A market price lobster roll is $45, so that was one and done! Complimentary ice cream every day and s'mores every night is a nice touch though. I wish that they did conferences in the off season. A conference started during the middle of our stay and there was a noticeable difference in how crowded the resort was. So that was kind of a bummer. Overall we love it here and look forward to this trip every year. read more

See all

We were in town visiting family and were taken here for Sunday brunch. Wow I kept reminiscing that it reminded me so much of my childhood vacation spot called Mackinac Island on Lake Huron in Michigan. This place reminded me so much of that wonderful place, I will do a review of that spot next. But the Sagamore was astonishing stunning. The lobby had that old world feel with a touch of pure luxury. We were seated at a great table on the outside patio area and had a lovely server. We all decided to get the buffet brunch which was a reasonable $30. We had to wait until exactly 11 a.m. to receive our champagne since there are rules about such things! ;) It was an excellent brunch with a large variety of different breakfast/ lunch choices, our hubby''s both went up 2 times. I apologize for no photos but I get the feeling everyone is starting to get annoyed with my photo taking right when we receive the meal. (We went to 2 dinners the previous 2 evenings) ...So I apologize for this but if you ever go to Saratoga Springs or anywhere near Lake George this is a must stop! I was sorry we didn't spend the night there but I'm sure it was fully booked out because the Belmont Stakes was that very day. We walked down around the property and just enjoyed the beautiful day overall. read more

We just had my daughters 40 th birthday party,30 people,stayed for the weekend activities,the last time we were here was when she was 5 years old,35 years ago.The place is magical.The staff was more then accommodating.we had a buffet dinner on one of the patios,the food was delicious and the staff was amazing.Great place to bring the family for a weekend getaway I'm sure with a place this large and with so many people,things go wrong ,but not for us every thing went perfectly read more

See all

Got the BLT from the boat house for lunch it was delicious my husband also tried the lobster roll ( he says they're amazing too) also try the pina colada the sagamores are the best. read more

I've heard about The Sagamore Resort for years and was excited to finally experience it this past weekend. Everyone I mentioned it to raved about how wonderful it is, so we arrived with high expectations and lots of anticipation. At check-in we were given a list of activities, which all looked fun -- though we later learned most didn't begin until the following day. Not a big issue, just something to be aware of if you're arriving for a short stay. We stayed in the Hermitage Lodge, and the layout of the room was actually very nice -- a downstairs kitchenette and small living area, with a beautiful loft upstairs featuring a king bed. The only drawback was having just one bathroom. Unfortunately, shortly after arriving, we noticed several ants -- first on the bed in the loft, then in the bathroom, and later in other areas of the room. Given the cold winter weather, it was surprising. We chose to mention it to the front desk the next day. They kindly offered to move us and provided a $70 credit, which we appreciated. Since we only had one night left, we decided not to relocate. At the room rate, we had hoped for a bit more in terms of condition upon arrival. We enjoyed lunch at Caldwell's and dinner at Mr. Brown's Pub, and later at La Bella Vita -- all pleasant experiences (I've reviewed those separately). The property itself is truly beautiful. In the winter, however, many of the scheduled activities and amenities seemed primarily geared toward families with young children. That's perfectly fine -- I've raised two boys, I get it -- but it wasn't quite the "grand" weekend experience we had envisioned. I can absolutely imagine that in the summer, with the stunning views of Lake George and the full range of offerings, this resort feels magical. In the winter, while still lovely, it didn't fully match our expectations for the price point. Overall, it's a beautiful property with kind staff and great dining -- just perhaps better suited to families or a summertime stay. read more

See all

Large bugs crawling out of the sink. Mouse droppings and urine on multiple toilet paper rolls. Mold behind tiles of shower and tub, unit smelled of mold. Balcony had cobwebs we walked into, debris on the floor, and chairs covered in dirt and pollen. Had to clean the chairs myself before sitting. Rotting balcony. Very water-ed down coffee that was barely dark. This place was $650 per night, given all this (especially the health risks) I would expect a place in this condition to be more like $150. The staff was friendly though and the views are nice. read more

See all

I never write reviews but I was just robbed by this place and feel compelled to warn others. Came here for one night to celebrate my 20 year wedding anniversary. I let them know it was a special occasion and the room they gave me for $850 a night makes a run down motel look like luxury. There is black mold all throughout the bathroom and it's dark, dank and extremely dated. Yes, it smells. This place is robbery - run away! read more

Could have been a lot better. Premium price for not-so-premium service. Beautiful location, gorgeous setting, but in my opinion, not worth the Premium $$$$ price. Paid ~ $25k for four rooms, six days. It was to be a special family vacation to celebrate our 70th birthdays. Service is subpar across the board; requests go unanswered/ignored. From housekeeping and restaurants, Nothing we asked for was ever addressed after the first time asking. Sometimes it took as many as four requests, other times requests were completely ignored. There are not enough chairs in the outside pool area. If you are lucky enough to grab a chair, don't stay in the pool too long with your children. There is a 45-minute rule: if left unattended, they will remove your towel, and your seats will be gone, with nowhere to sit (around the pool) with your children or grandchildren. Based upon our experience, "Seems" to be a hands-off style of management and inexperienced, unsupervised staff (that said, the staff is very friendly and courteous, just feckless). What a shame, this place could be great, and should be great, and maybe years gone by were great, but sadly not now for the prices they charge. Don't expect to stay in touch via WiFi, it was non-operational for extended periods of time. When the WiFi was working, the signal strength and throughput were marginal at best. Shame, shame on the Sagamore Hotel. read more

My experience aligns with just about every other 1-3 star review from people who've stayed at "the lodge". The overall experience wants to trend positive but there are very real problems that can't get me past two stars and would make it hard for me to suggest The Sagamore to anyone. "The lodge" is a row of condo-like rooms that were tacked onto the property at some point in the last ~30 years and remind me of college campus apartments. They're spacious and have quite large kitchens, which was a nice surprise, although there is no oven and the range takes _forever_ to bring water to a boil. Some of the rooms face the lake and feature a wonderful outdoor area but the rest face the parking lot at best or are below ground level and face a retaining wall at worst. The layout of the light switches inside the rooms was bizarre and we never fully got a handle on it during our three day stay (more on this later ...). It was an adventure every time we needed to turn particular lights on/off. These rooms are also in need of renovation. Our room had (what appeared to be) black mold emanating from the HVAC vents, the bathroom sink was cracked, the drain stopper was broken and a few of the light switches and sockets were hanging out of the walls. This would all be understandable if these suites were student housing but they're charging upwards of $600 per night to stay in these facilities. The rest of the facilities were _mostly_ nice. The views of the lake from the hotel and around the grounds are stunning. It's a very beautiful place to spend time. Our kids had a great time at the rec center and the afternoon movies are a particularly great option. We also greatly enjoyed the boat tours on the Morgan. There are 2-3 different tours which run throughout the day but they do reach capacity pretty quickly, so get there early. I say _mostly_ above because the facilities are showing their age in lots of places. There is some historical signage on display throughout the hotel which features fascinating bits of history and photos of The Sagamore. However, many of the signs are beginning to peel. There are also places where paint is peeling, there are sapling growing in the gutters, etc. The latter class of issues could be addressed in an afternoon and there's no excuse for that sort of shabbiness in a place charging such exorbitant rates. The staff is another problematic aspect of The Sagamore. Most of my family's interactions with the stuffy staff at the hotel (specifically) were cringeworthy and uncomfortable. They're clearly judging people based on some criteria and treating them with/out respect accordingly. They're like bad impressions of the "snooty" waiter in Ferris Beuller's Day Off. One of the employees who was driving a golf cart down the driveway towards one of the cottages yelled at me to get out of his way ("I need to get in there!") _while_ I was pushing a stroller. I'd be curious to know if he'd have given me the same treatment when I was visiting that cottage for a party later that day and he was sure I wasn't some peasant who'd wandered onto the island. There's weirdly only one place to buy coffee inside the hotel and that's at Caldwell's. (This is an obvious miss as a number of people in my party regularly walked off the island to get coffee at the local cafes.) I had an awful interaction with the maître d when ordering a coffee there. Upon entering, it's not at all clear if you can buy a coffee or where and this staffer treated me as if I was asking for directions to the nearest Chuck-E-Cheese when I inquired. I eventually ordered and left a tip for my drink and was met with a literal raise of his eyebrows when I thanked him. Ironically, some of the patrons who were clearly very wealthy (i.e. the people whose arses the staff would rather be kissing) were happy to see my family and our two young kids. We chatted with a number of people who were very friendly and fawning over our toddler before/after being treated rudely by the staff. As alluded to above, The Sagamore has a three-night minimum during certain peak periods, like foliage season. I was there for a wedding and this was a major point of frustration for many of the guests. Some people were able to get their third night's reservation canceled, so if you do find yourself stuck in this situation, it's worth calling and maybe you'll find a friendly ear. If you're attending a wedding on the grounds, my advice would be to stay elsewhere. It's likely that much of your day/s will be taken up by wedding activities on the island and you'd get to take part in those whether or not you were staying at the hotel. So, stay in a local rental or at one of the hotels which are a bit further aflung and avoid the three night minimum and outrageous costs that The Sagamore is charging for middle-of-the-road or worse rooms. read more

See all

We stayed here for a week each for two summers. It wasn't bad, very nice and quiet. Liked the pool and lake areas. Good for stargazing at night. We had trouble finding reservations at the restaurants for dinner so that was a bummer. It was dog friendly and there's a free boat tour and some early morning running trails. Overall I wish the restaurants were more accommodating for guests with no reservations. read more

We all decided to have a family vacation at The Sagamore Resort in Lake George. From what we read; they had plenty of activities for all ages. Before we completed our plans to book the Sagamore Resort, I read about the history of this historical hotel. From what I read; the hotel has been around for a century. The early success of this hotel dates to when four Philadelphia millionaires, who vacationed in the nearby mansions of the hotel invested in the resurgence of the resort back in 1882. The resort has a spectacular scenic panoramic view of Lake George. Its old traditional ambience with updated contemporary resort upgrades specifically in the restaurant, pool area, gym and recreational area provide plenty of activities to enjoy. The resort rooms are traditional in appearance but are comfortable. I just do not recommend the balcony rooms. They are shared with a large balcony that anyone can visit at any time of the day. Especially when you might be resting. The staff are friendly and accommodating. We especially enjoyed the bartenders at the outdoor patio pool bar. This is the best place to stay if you are interested in an enjoyable Lake George vacation. read more

See all

We had the pleasure of staying here the past two summers for a long weekend, both within the townhouses. They are not in the main hotel building but a short walk from it (and short walk to the pool). Sometimes feels like a trek going back and forth since it's a bit uphill one direction but it's ok. We LOVE their outdoor pool with a beautiful lake view behind it. We've also been in the indoor pool; nice option if it's raining or a cooler day. At times the pool can be relaxing if you find a good spot but other times a lot of kids. Our fave part of the hotel is the ice cream at 3:30 out on the lawn- we don't miss it! Their rec center is INSANE- a kids dream! Mini golf, baseball, video games, ping pong, rock climbing etc along with their outdoor facilities like pickleball and tennis. Never tried out the little movie theater or their art workshop (the stuffing animals one ahh!!) but such a cute idea. Everything in our townhouse was nice and spacious- loved the balcony especially facing the lake and hearing/watching the boaters (or deer!) go by. Oh also love the standard boat ride included that gives a tour of the lake and my daughter got to have her first time on a boat experience so she was pumped- just a nice change of viewpoint since we stayed at resort most of the time. I wish the restaurants were more family friendly at least with pricing.. or casual eateries..but we love a few of the places in Bolton landing just a short drive away so that's fine too (BEAR's CUP for a bear claw anyone?? I had to!). Just nice to walk somewhere if possible. Also was disappointed with their customer service two summers ago when my FIL needed to cancel the fine print was a little wacky- but we were able to move the date to reschedule without losing $ at least. Hopefully this will be a fam fave for years to come! read more

See all

Beautiful location, horrible service. I walked in with my toddler and 5 year old holding a stroller, was not greeted by one staff member. Asked 3 staff members where the pavilion restaurant was and basically got ignored and not escorted to our reservation. We spent a good amount of money on lunch and then bought drinks and were told we had to leave while we had our drinks because we did not have a wrist band???? I don't understand. If you are going to let people come to lunch/the bar to pay then why would we not be allowed to sit on property to finish our drinks. We are from Scottsdale visiting family and would deff have come back to stay at the hotel because of the beauty but no way for the horrific customer service. I tried asking the lady what the problem was and where we were supposed to sit with our paid drinks and she snapped at me, ran away scared and said she was doing her job. Clearly horrible management running a beautiful property into the ground. read more

terrible service staff act like there doing you a favor the hotel nickel and dime you for everything suggest you rent and vrbo instead

There's a reason for the mixed reviews here. The views are stunning. If you've never been to Lake George before, it is a very impressive lake. The Sagamore is perfectly situated on it's own little island where there are picturesque views from all vantage points. The days are packed with events for the whole family (e.g. arts and crafts, movies, s'mores, ice cream socials, and boat rides). Arts and crafts "class" consists of a couple of children wearing Sagamore shirts handing you a piece of paper with instructions for a craft. We spent a lot of time with the kids in the zero edge pool. It's a gorgeous pool overlooking the lake, and there's poolside food and drink service. It's a little concerning and surprising to me that there are no lifeguards at this pool. The Sagamore is an extremely family friendly resort, so there are a million small children at the pool. We felt comfortable only because our kids are very young and were each in a flotation device. My husband and I were on top of them. If I had older kids who were actually swimming, a lifeguard would be a requirement and, therefore, I don't see us coming back for this reason alone. However, there are other reasons to not come back. We stayed in the main hotel, which is quite old and in need of updating. None of the doors in our hotel room worked (also many doors in the resort itself do not work), and there was a weird smell in the bathroom. There are also weird smells all over the resort, which I kept getting unpleasant whiffs of. Not to mention the rec room, which isn't air conditioned and smells like feet. But I digress...back to our hotel room. The door to the bedroom didn't work. If you closed it fully, you weren't able to open it. My husband had to hurl his body at the door to get my children and I out of the room a couple of times. We told the staff about this, but no one ever came to fix it, so we just stopped closing it. THEN the door to the hallway stopped working one night and we were unable to lock the door to the room. The maintenance person was unable to fix it, which meant we had to spend that evening in the room. My husband and I ate dinner in the hallway in the dark while our children slept lol. The next morning they came back to finish the job with the right tools. During the repair, they actually locked us inside the hotel room and couldn't open it for a full 10 mins. We had to explain to the kids that we'd go to the pool once we were no longer trapped in the room . Eventually, they told us to move away from the door, and they were able to break it open with brute force. After complaining, they did reimburse us for this night. I really hope they repair the doors in this room and make them functional for future guests. This isn't really something you want to worry about while on vacation. The food at the restaurants is expensive but solid. Just don't order the adult mac and cheese at Mr. Brown's. It was grainy, watery, and bland. I don't know how it was even possible to make mac and cheese so inedible. It's such an easy dish to get right. My favorite meals were at the Pavillion, which is right on the lake, and La Bella Vita. All of the restaurants have lakeside dining which is really nice. So, yeah, I went back and forth between 2 and 3 stars but for the high price of this resort, it should smell better, have more updates and working doors, and lifeguards at the pools would be nice! read more

The Sagamore - Hotels Near Me - Bolton Landing, New York

What a beautiful resort. Everywhere you look the place is taken care of nicely and has such a historic feel to it. The pool right by the lake is a nice touch. The staff are friendly here. We were here for a wedding and did they ever do an excellent job at making everything look perfect, and the food at dinner was outstanding. read more

See all

What a stunning location. The views are stunning. The atmosphere was perfect and just a wonderful place.

I don't normally take the time to write a review for hotels/resorts. However, I feel the need to do so for The Sagamore Resort. We travel a lot for business and pleasure, so I have stayed in enough resorts and hotels to know what is standard and what is far below or above. This was my first (and last) visit to the resort. My husband and I were here for business, but had planned to extend our stay for a mini vacation after the Sagamore had been described as a "true gem" and "classic & luxurious". When making reservations, we chose a Main Hotel King Suite with Balcony. The charge for this room was $1,200 per night during our stay. My advice is DO NOT STAY in these balcony suites. The first time we opened the door upon arrival the room smelled very musty. I'm assuming it's the very old carpet. It is dark, so you can't tell if it's clean or not. The closet doors are barely hanging on. The wallpaper in the bathroom is peeling off, and the roll of toilet paper that was left by housekeeping was wet. This is what was noticed just in the first few minutes we were in the room (see pics). Once settled we opened the door to enjoy the balcony. Unless you enjoy being a part of the neighboring rooms conversations, you can't enjoy the balcony. It is not a private balcony area. The only thing separating the suite balconies from next are wooden shutter panels that don't even close off each area (see pics). During our stay there was a family with small children on both sides of our room. We were able to hear every yell, cry, rant, and running back and forth all hours of the day. We were also able to hear outdoor conversations over the television indoors. On the third floor above the balcony suites is a large open outdoor balcony that is open to all hotel guests. When staying in the suites below, you can hear every step taken in that area. Certainly not a $1,200 nightly experience. The overall atmosphere felt like three ring daycare circus. During dinner at one of the resort restaurants we witnessed an adult crawl on hands and knees attempting to hide and chase their small child. There is a time and place for play with the kids, and the middle of a restaurant in a so-called luxurious resorts is not it. We dined at BRGR Bar and had to ask to be waited on after being walked by numerous wait staff and seeing people that arrived after us receive food before we even had a drink order taken. You can also read my review for The Pavilion. Nothing felt "classic & luxurious" about this place. It is certainly not a "true gem". read more

See all

Beautiful Fall setting and good food. Room was in main hotel with vibrating machinery running above our heads all day and night - below standards. read more

TRISTATE HARD pass , spend your money elsewhere Food on the grounds was ehhh , glad we went into town . If you are not staying in the main property the Lodges have not been updated in 20 years Had to ask to get it cleaned each day First day I killed easily 20 spiders Toilet paper holder and towel rack were dangling off the wall Pool and views were great The Bees and Seagulls are next level , bird pooped in ladies drink next to me Could not enjoy balcony Not relaxing Mentioned this to General Manager and refunded a resort fee which they charge for parking Had better lodging at great wolf lodge villas read more

The view and outdoor amenities are outstanding. The spa is top notch. That is where it ends. Everything else needs improvement. The rooms are very outdated, well used and dirty. Updates are absolutely needed! At checkin and during our stay, we found the majority of the staff to appear to be disinterested in their job, sometimes rude and often not available at all. The fitness was atrocious: dark, dingy, outdated and smelly. Restaurants were overpriced and underwhelming for the price. If you are looking for a peaceful or romantic getaway, this is absolutely the wrong place to go. There are so many families, kids and pets running around. It's almost chaotic. So basically, it was really disappointing to find out how outdated and underwhelming the Sagamore is for the price you pay. We would give this a one star at best. read more

Room was not in main building, but in 1980s building to side. Maybe my fault for not reading fine print, but rooms are atrocious. See pictures and videos posted that speak for themselves. Had to go through two locked doors to get to room both of which made a huge amount of noise and woke my kids every morning. Room was in complete disrepair (bathroom fan broken, bathroom door broken, etc... just awful), no moisturizer or shower gel in room... wtf at $500 per night. First and last visit. Wanted to really like Sagamore, but terrible. Kicking myself for not going to Aruba. read more

See all

Fabulous views. Great sized rooms and event space. Friendly staff and plenty of parking. Highly recommend for anyone in the Bolton Landing area. Nespresso machines in room. Continuous cleaning and maintenance around the property. Nature trail on site. read more

See all

We wanted to celebrate my wife's birthday and our 46th anniversary at the Sagamore Resort on Lake George in New York State. I read tons of reviews mostly on Trip Advisor and I noticed that the General Manager answered many of the reviews himself especially if a guest had a problem or complaint. I was very impressed by that. I also read that the Resort takes special requests when they can. I contacted Tom Guay the General Manager and requested flowers at our dinner table for 2 of the meals to be added to our bill. One for my wife's birthday at The Club Grill at the golf course and one for our 46th anniversary at La Bella Vita in the Main Hotel. He responded and said he would get it done. We arrived at the Hotel and they took out our luggage and parked our car. Inside we were pre-checked in and was treated to a glass of champagne. Wow. That night our server Calvin at The Club Grill treated us like family and we had a wonderful meal and a great bottle of wine. The flowers were great. My wife was bowled over for sure. 3 nights later our server Denise welcomed us to our anniversary dinner table at La Bella Vita with more flowers that Mr. Guay had arranged for. She was so friendly and treated us wonderfully. The dinner was excellent! We spent our days with each morning starting with a workout in the Fitness Center followed by a breakfast buffet at La Bella Vita. We took many walks around the grounds and read while lounging around the terraces. Twice we ventured. Out on The Morgan for a boat ride tour of a section of Lake George. There are 3 different routes that the Morgan takes. One each at 10am, 12pm and 2pm. The tours run on most days and is complimentary. Our room (209) in the Main Hotel had a wonderful view of Lake George and was very comfortable. We had a safe and a mini fridge and the room also had a separate entryway sitting area. To our delite there was champagne and chocolate covered strawberries waiting for us to celebrate our anniversary and my wife's birthday. We're still buzzing days after returning home. We had the best time. We really want to thank General Manager Tom Guay, Brandon who greeted us,  servers Calvin, Denise, Kasien (sp?), and Kareesha, Matre Di Dina, Bellman Patrick, shuttle drivers Harold and Walter, Captain Craig on The Morgan and our valet Matthew. Thanks to all the staff and crew that made our stay a memory we will never forget. Our blog post for our visit: https://walkaboutwithwheels.blogspot.com/2024/08/a-weekend-at-sagamore-resort-in-bolton.html?m=0 read more

The staff was phenomenal! Kerry Kane & Chelsea in operations, Marinanee & Lisa in the gift shop, Patrice in housekeeping, Steve's valet servies and most of all our waiter we requested EVERY NIGHT - WES! Wes became a friend and was the most gracious and nicest person. I can't say enough about the hotel staff experience! From the moment we arrived, we were greeted by the most wonderful and super friendly staff. Their warmth and hospitality truly set the tone for our stay. Every interaction felt personal and genuine, making us feel right at home. The location itself is stunning, with breathtaking views of Lake George and beautifully maintained grounds that invite you to explore. The amenities were top-notch, and the accommodations were both comfortable and stylish. However, the highlight of our visit was undoubtedly the staff. Whether it was at the front desk, in the restaurant, or housekeeping, everyone went above and beyond to ensure we had everything we needed. Their attentiveness and cheerful demeanor made a significant difference in our overall experience. So much so that we decided to return just a week later! That says it all--the Sagamore has won our hearts, and we can't wait for our next visit. Highly recommend this gem for anyone looking for a relaxing getaway with exceptional service! read more

See all

We had dinner at the Pavilion Restaurant. The food was outstanding. Max our waiter was more than professional. We were there celebrating our Anniversary and wanted a no rush dinner. Max understood and the timing of food delivery was perfect. read more

My first review was removed. The spa was such a disappointmen. Let me start by saying that the treatment aromatherapy massage was just cream after cream no massage. Next I was supposed to have a hot oil treatment to my hair which was never done The women said she forgot but if I wanted too I can sit in the salt room for 65 dollars . Not worth it. It smelt like rotten eggs I asked the woman what was the smell she said it was coming from somewhere but didn't know. The topping on the cake was I purchased 3 products which one of them never made it home. The woman at the desk was so confused figuring out the bill she never put in the facial scrub in the bag. I called and they said they would have security check the tapes. I don't care what tapes they check my scrub never made it home. I paid fo my grandaughters service so the bill came to $900.00. What a waste of money. For 58,00 for the cream on a 900.00 bill they should be ashamed. Won't be returning here again. There not the only spa around, that's for sure! read more

I was lucky to come here for a conference. Some reviews talk about how dated it is, I'm used to camps in the Adirondacks and it's just gorgeous if you take it for all the other fantastic things. It was clean, it was comfortable, the setting is beautiful the staff were friendly and helpful. The food in the restaurants and conference service were outstanding. read more

See all

Let me start out by saying that this property is in an absolutely beautiful location on Lake George. Unfortunately, that is most of the positives of the Sagamore. Now, the negatives from two frames of reference: the hotel itself, and what it's like to have your wedding here. The property is split into the lodges (cheaper, not facing the lake, and attached to the main hotel) and the actual Sagamore main building. For our wedding, we stayed in the main building in one of the bigger suites facing the lake. The hotel is historic, but as the rooms have not been updated, it has the same charms as staying in a funeral home. The rooms have that distinct "old" smell baked right into the carpet and bedding. The bathroom fixtures gives you memory of the 80s (note: I mean 1880s, not 1980s), with toilets that are not flush to the wall (what a pun) nor aligned with it, and a sink smaller than an antique middle school water fountain. Imagine getting prepped for your wedding with those materials, it's a blast! The fridge in the room is not concealed by anything, and the low hum is just loud enough to keep you up at night wondering why you've chosen to have your wedding here. An existential crisis that'll be sure to keep you guessing, as you look over at the "still hanging in there" antique furniture that was on its way out 50 years ago, the last time someone had the misfortune of giving a damn about maintaining this place. The room was over $800 a night in 2022, in October. Don't worry! Your breakfast is NOT included, so you can really feel the value. They also charged a resort fee (which I believe is illegal in NY) without any of the resort facilities being open. All the benefits of 1 star accommodations at the 5 star price. Nice. The worst part about all of this is they can charge that much because of their location. They offer NOTHING of value to justify their price besides the area around the hotel. Anything could be here to make use of this beauty and charge a premium. Hell, why not just have a Walmart here with windows? That would be pretty cool. But the poor rooms are not the main cause of my problems with this place. Trying to plan a wedding at the Sagamore has been one of the worst experiences in my life, and I mean that sincerely. The 8 months of planning, from tour date to wedding date, was nothing but pure stress and agony. I know planning a wedding is not easy, it's stressful, whatever. Doing so at the Sagamore makes everything much, much harder. When touring, they'll be excited to make you feel like you should spend your tens of thousands of dollars on the beautiful location. They'll answer your questions thoughtfully, tell you they're there whenever you need them in case there any concerns or questions, and that they'll do everything in their power to make the experience perfect. Then you put your down payment in, and there will be radio silence until the next payment is due. You are not important. You are not cared about. They'll only care maybe a week before your wedding. We had tons of questions due to the ambiguous language in the wedding packet. We'd send e-mails over. Nothing. We'd call. Leave voice mails. No returns. In the winter/spring months? "Oh, this is our low volume time so we're mostly out of office." In the summer/fall months? "Oh, this is our busy season so we can't get back to you." Great! They're around to help you 0% of the whole year! AMAZING. Those drapes you see in all of the brochures and pictures? Not included. You need to rent them from another vendor for 4k+. No need to let you know that until you put your deposit down! Oh, you'd like to taste the food? Well we'll only let you taste some of it. Also, if you want to invite anyone with you, it's $150. That's right. $150 to let your parents come with you. That's so COOL. Don't worry, when money is involved, they'll be HAPPY TO TELL YOU. Also, my father reserved the rehearsal dinner room in May, and we had an e-mail confirming as such. 4 days before the rehearsal dinner, our planner told us the reservation was CANCELED. My own planner (shout out to BigAndLittleEvents, highly recommend) salvaged this situation with a really strong e-mail detailing how poor of an experience working with the Sagamore has been. Somehow, we got our reservation back (the one we've had for 5 months). The sales team at this place needs to be removed entirely and restarted. Every single person on that team showed extreme incompetence and gross negligence. It's been a year now, but I hope someone has heavily reviewed the staffing and ceremoniously fired the individuals involved. I do not regret having my wedding at the Sagamore, but I do regret putting my wife and myself through the unquantifiable amounts of absolute bullshit this place put us through. I recommend all who consider booking this place as a wedding venue to ask yourself: how much is your mental health worth during this joyful time of your lives? read more

Gorgeous resort on the shores of Lake George. Old school and a little dated but location location location. Fun atmosphere for families with a variety of dining options. Beautiful property and lovely staff. read more

The Sagamore - Family pool - Hotels Near Me - Bolton Landing, New York

See all

We made last minute plans to visit Lake George for Labor Day weekend, but we couldn't get a room here because they were full. We did, however, make plans to visit and have dinner one night to see if we'd like to stay here in the future. Unfortunately, when we arrived, we were told we'd have to pay $20 to park. I understand having to pay for parking in Manhattan, where parking is limited, but even there, restaurants often validate. Space is certainly not an issue, as the map shows they have several large parking lots. When I voiced my surprise about the parking fee, the gate attendant starting talking about politics, which also surprised us. We just wanted to eat dinner and see the resort, not get into a political discussion. At this point we decided to head back to the village and have dinner at one of the restaurants there. read more

The Sagamore - Main Gate Entrance - Hotels Near Me - Bolton Landing, New York

Pretty views, outstanding grounds, small room......without a closet!?! Great activities, variety of restaurants, lovely location, great golf course....but no closet!?! First floor, room 147 that was large enough for king bed with maybe 4 feet of walking area around bed, one dresser for clothes, small refrigerator and espresso machine, nice accommodating bathroom, outside porch that you share with neighbors....along with anyone else that walks up nearby outside steps. Did have a connecting room door to other room...maybe we were part of a two room suite and they got our closet!?! Never had a hotel room without a closet and we travel ALOT. Nice place to visit but be sure you request a closet. We're still scratching our heads and chuckling over this one. read more

What a great place for a getaway for a few days. We were three couples and enjoyed the hotel with the most beautiful scenery to see. The staff was amazing especially the front desk with Monique. We all stayed in the main house and rooms were fine. The Italian restaurant had good food but service was very slow.Breakfast was very good and great service. The rest of the time for dinner we ate in other restaurants in the area. Looking forward to going back. Very nice boat ride on Lake George. read more

You tell me... would you pay $700+ a night for a hot water heater in your closet... see pictures. and spiders all around the balcony and bathroom read more

The Sagamore - This was in the closet - Hotels Near Me - Bolton Landing, New York

Place is beautiful but service at the restaurants are slow as molasses. Waited an hour for our dinner at BRGR (with two children who were super hungry after our 6 hour drive). Breakfast at La Bella vita again.,,, service was slow. Buffet was packed for Sunday breakfast and only one person making omelettes and waffles..... after 20 min in line we bailed. Stopped in Caldwell's for dessert outside.... Ordered one slice of cake and 2 gelatos..... waited 30 minutes and said forget it. Tried to talk to the hostess to say we were leaving, and were ignored. Pretty frustrating considering the amount we're paying to stay. read more

There was a lot to take in and assess during our holiday stay at The Sagamore, so I'll do my best to remember as mom brain is real. With COVID here, and not wanting to take that horrible test leaving the state, I wanted to sketch things up for Thanksgiving by going to Lake George just because. (I figured since we have had cabin fever, why not experience it on a lake.) The Sagamore was one of the only places with vacancies, and while the price is high (not gonna lie), we figured why not as a break. The Sagamore property makes you feel like you are entering a Hallmark movie -- or will see Patrick Swayze teaching an eight count (rest in peace) on the lawn. It's pretty massive, and the folks there know how to decorate for the holidays that makes it extra special. When we got to our room (a single king size bedroom spot with a lake view), I realized we were in a different room than the loft I booked. Calling to the front desk, they said they were able to upgrade us as the loft room was further away from the lake, had no view, and was a little smaller. With our two kids in tow and bags in the room, I didn't question it. Our little condo as I called it was quite spacious and kept the rustic charm going through the decor. It is a part of a series of rooms -- apartment style like -- and shares an entrance with an adjacent unit that requires a key card for access before getting to your own door (if that makes sense). While the room is nice, The Sagamore is old, which means you will hear the folks above you and likely on the side. Luckily, we didn't have people upstairs until the last day. Also, the toilet in our room was a round instead of elongated seat that was quite entertaining to use. The Sagamore has a resort fee that I imagine includes a lot of water activities during the season. One area we enjoyed on the property was the rec building that was basically an open, indoor play space, complete with a mini golf area, basketball courts, mini waffle ball stadium, and TVs with couches to play video games. Upstairs, there were plush seating and a huge screen to play movies. As far as the main building at The Sagamore, it is quite the dream. The property pretty much sits on an island surrounded by Lake George, so there is ample opportunity to walk around the water and experience the lake views. Eating at certain restaurants in the main building gave us the most glorious views I'll never forget. During our mini stay there, we enjoyed a number of holiday activities, and while we had to pay separately for some, others -- like visiting Santa- were included and had some sweet treats. (Sidenote: They tried to do a big tree lighting ceremony, but the tree only lit up halfway, lol. I felt bad.) All in all, The Sagamore was beautiful and nice. With that said, I am not sure we would come back during the summer as there are lots of rooms on the property, which means lots of people -- and lots of noise given how old the bones of the place are, and The Sagamore allowing dogs on the property. (We walked by a couple rooms away from ours [thank God] that had barking dogs.) Between that and the price, this was probably a one-time only situation. read more

See all

Stayed here two nights for a business meeting during the pandemic. They did a good job at keeping guests safe and enforcing mask use. The hotel rooms are clean and simple, a bit dark and could use better lighting. The walls are kind of thin and the people next door to me could be heard when they were talking. Despite this it was nice to get away from home for a couple of days. The view of the lake is outstanding and the hiking trail was really nice. I did not have a chance to take the daily boat ride but it is offered to guests. The staff was helpful and the conference room service was excellent. read more

The Sagamore - Gorgeous view - Hotels Near Me - Bolton Landing, New York

Wonderful scenery. Mirrors Mackinaw Grand Hotel. Bolton Landing quaint town and serene. Food, a total thumbs down. Go to town and Saratoga if your looking for good to fine cuisine. read more

Great place to go for a stay cation On Lake George but away from all the touristy stuff. read more

The Sagamore - Beautiful grounds right on Lake George - Hotels Near Me - Bolton Landing, New York

See all