Dental assistant. First try very professional what they do . Both dentist highly qualified know…read morewhat they are doing . If you have issue just ask questions go down set appointment .

Love this Dental office. Dr Nguyen is the very best Dentisti would trust him with mine and my…read morefamilies teeth he is really one of the best I've known

If I could leave zero stars I would. I have never once stepped foot in this office or signed a…read morecontract of any sort stating if I cancelled an appointment I would be charged. I am a mom of three littles 3 and under. Apparently I rescheduled an appointment and missed the rescheduled appointment, which I never remember doing. My dentist has been another dentist on a totally different part of town. I was never told that if I missed my appointment I would be charged nor did I sign a contract stating that either. I received ZERO calls from the office even stating I had an outstanding balance what I received was a call from a collection agency attempting to collect a debt. I never had work done never even stepped foot inside the doors and this is how they do business especially to apparent first time customers. I have asked the collection agency to send me over my signature stating where I acknowledge such charges and nothing can be shared. This dentist office is garbage on customer service and just out to get $50 from a potential new patient. Weird that they would have made more $ from my insurance to reschedule an appointment than trying to get $50 for a missed appointment. I find it so odd for a dentist office to be so hard up for $50. If I was made aware and I signed/consented acknowledging this type of fee I would be more than apt to pay but no documentation has been provided where this is their policy and I was made aware. I'd say find a new dentist one that actually cares about you and your oral health than trying to make a quick buck!

I wanted to try a new dental place, so I went in trusting this dentist. My husband and I got our…read morecavities filled and other things as well. The amount of money I've spent here is crazy because of how half assed the work is. Another thing I should mention....they don't leave you alone. The constant calls, texts drive my husband and I crazy. Better off at excel dental! xo

All these years later, still 5 star service!…read more I started going to Hall of Fame when I first moved to Bakersfield about 6 years ago. I was a faithful patient but when I switched jobs about a year ago my new insurance initially provided to me was not accepted by Hall of Fame. I went on with my life with my new dentist, unsatisfied and unhappy. I knew that once I was able to switch my insurance back I was going back to Dr. Hall. The tail end of 2018 was the worst dental year for me because I had a nagging toothache that would not resolve despite two visits to my new-ish dentist. At the beginning of this year I went straight to Dr. Hall and they gave me the answers I needed. I'm very happy with the care I've received thus far (I didn't expect anything less). I'll be back in a few weeks for some follow-ups which I'm actually excited about. Hall of Fame has grown quite a bit over the last few years. It was half the size it is now when I first started going and I'm very impressed by how everything looks. All the rooms are clean, all the equipment is organized and new. The waiting area is comfy but very rarely will you sit for too long because they know how to schedule appointments appropriately. It seems Dr. Hall is always up to date with the new dental technology which is great for patients. The staff is still as wonderful as they were when I first started going here. I would highly recommend Dr. Hall and his group to anyone looking for excellent dental care.

Been to this location several times…read more After shopping dentists and having terrible experiences at other practices- this staff goes above and beyond to help relax me. I'm terrified of dentists but they really helped to calm me before a major procedure, and the tooth was reconstructed perfectly! Pricing is higher than other practices but the professionalism and quality of work here is well worth it!

Had me wait over an hour when the age of my son was a concern. THEY KNEW HIS AGE WHEN BOOKING THE…read moreAPPOINTMENT!!! If you can see them before they are 16 then why waste my time!

I was excited to get ortho work done through my insurance and made an appointment at this location…read more The consular was great, I really liked the Dr. however it has now been over two months that I have been waiting for the quote, insurance or cash. I have called three times and have not got a call back once. I was expecting more.

The Tanada Lee family is so nice and helpful. They explain me everything that they were going to do…read morein the procedure.

I had my bridge done here with dr Tanada lee,100% satifaction,dr Tanada very friendly she making…read moresure my bridge turn out the way I want it.I recommend it who need any dental care come visit her.

I used to be terrified of the dentist!! I made an appointment because I had to and I have to say my…read morefear is gone! The Doctor is cool but the girls there make it what it is. Doctor Parks is great at what he does and is VERY honest if he don't feel confident in doing a procedure he wont do it and explain why. I love this because it's not about the money for him. it really is what's best for the patients. I have referred so many people to this office.

From the front office workers to the dental hygienist and the doctor himself, everyone was…read moreincredibly kind and personable! They made you feel extremely welcomed, even from the first phone call when I made the appointment. I love the education the hygienist gave me while she cleaned my teeth, so now I can clean my teeth properly! Gabby was also so sweet to explain everything she was going to do before she did it. That always makes the patient feel more comfortable and feels like the employees care about you (coming from an ICU RN who takes care of patients). Highly recommend this place!! Thank you for all you do and with a smile :)

Dr. Nora was amazing! She was gentle, patient, and explained everything in a way that was easy to…read moreunderstand. She made the whole experience comfortable and stress-free. Highly recommend!

My first visit to Riverlakes Dental was in December of 2025. Today, I called to update my…read moreinsurance. It had switched from an HMO to PPO. She repeatedly questioned what I was saying as if I was unclear. She asked for my member number and I gave it to her, and she said that was for medical insurance. I calmly explained that it is dental insurance. She tried to verify it somehow and said it was not able to be verified. By this time, I'm on the dental insurance website seeing my card with my name and coverage, so I request her email. She said it really fast and sighed when I asked for it to be repeated. I emailed her a screenshot of the card with the number for customer service and claims mailing address to assist her. She replied to my email saying she would get back if she could verify it. IMO, PPO insurance probably pays better than HMO, so why wouldn't they want my business. I'm going to cancel my appointment and go to a new dentist, my long time dentist retired. They should be more courteous and respectful.

I was contacted by the office the day before my scheduled appointment to confirm my appointment and…read morethen was asked if I could come in a hour earlier and I said that would be ok. I arrived prior to my new 10 o'clock appointment only to be told I had been scheduled at 11. The receptionist said she didn't know what happened but I could wait or reschedule. Since I had previously adjusted my schedule for the day to reflect a change I had to make a new appointment. PreCorvid excellent staff, post Corvid not so good unfortunately because the Dentist is really good but his support is letting him down.

The people in the office were awesome. The lady that took my x-rays was super great and the dentist…read morewas awesome as well and I would recommend custom dental to anyone. They were all really really great.