We had the most wonderful massages at Spa by the Sea. Elle was massage therapist and it was by far…read morethe best massage I've ever had. We were lucky enough to go on a Wednesday in September when the resort and pathway wasn't too crowded, and school was thankfully in session, so there were no loud voices or conversations happening on the pathway or in the nearby resort pool. All we could hear was the crashing sounds of the waves and the soft music Elle was playing in the tent. Highly, highly recommend. It was our favorite part of the trip!

I had a 80 min deep tissue massage by Elle and it was the best massage I've ever had. I really had…read morea lot of shoulder pain before my massage and she got in there and made it so much better. The strokes she did were smooth, controlled, powerful, and the perfect speed and pressure. I loved every second of it! Highly recommend her!

I booked a 90-minute massage with Joel at Serenity Spa Maui because my back was absolutely killing…read moreme, and he was incredible. He really listened to what was bothering me and knew exactly where to focus without me having to explain much. His pressure was perfect, strong and therapeutic, but still relaxing, and I could genuinely feel the difference by the end of the massage. Joel is clearly extremely skilled and intuitive at what he does. I walked in hurting and left feeling SO much better. One of the best massages I've had, and exactly what I needed. If you're looking for someone who can actually work out tension and help with real pain, ask for Joel. I would book with him again in a heartbeat! The customer service here is outstanding as well. I will be back next vacation for sure!

Got a prenatal massage and they had all the equipment to make sure you were comfortable. Did a…read moregreat job in keeping me relaxed and felt good after too!

Amazing, amazing!! I'm the spa girly when I go away, especially to a resort! I was absolutely…read moreimpressed with my entire visit here! I booked an 80 min Cab Lomi Lomi massage outside in the cabana facing the ocean! Worth every single cent! They do have a 20% service charge split between the hotel and the spa but they're very upfront about this charge when you book as well as with reminders. The facilities were so beautiful and clean! I was able to take advantage of the sauna, the infinity pool, snacks, citrus infused water, locker room, dark chocolate, and complimentary champagne. Adrian was my massage therapist and he was so kind and made sure to honor my request for medium but light pressure! I felt so relaxed! He even took some photos, of me as requested so I'd have them for memories! The view, stellar! Literally so beautiful! Like something out of a postcard! If you enjoy the spa, you will not be disappointed in this place!

Do not book here. Such a rip off. I booked an 80 min massage at 2pm on my birthday and specifically…read morebecause of the advertised amenities. When I asked after my massage where the lanai/pool was, they told me it was already closed and they close it everyday at 330.... No where did they advise they closed it early. I barely just had my massage. Such false advertising. I just paid $500 for what? An 80 min massage with nothing included ? WOW. What a joke. I should've just went to the Ritz Carlton spa instead.

We stayed at the Outrigger Honua Kai Resort in the Konea Tower, and I'm giving it 4/5 stars. After…read morebooking through Hopper, we had a strange start because we had to check in at a different tower, the drive back to our tower. once we got that sorted, check-in was smooth. The free valet was fantastic, and the room was spacious, clean, and had a gorgeous ocean view. We had an issue with our mattress and it was never comfortable. That was the big bummer of the stay. They replaced our mattress after we said something but it didn't fix the issue. When we laid down, we always felt like where laying way back like toward the headboard, feet higher than our head. It may have been a bed frame issue. It wasn't the worst, we just ended sleeping the other way. You have to call housekeeping to get service. That was super easy and they did a great job. All staff on site were wonderful. The grounds were well-kept, and we loved spending time by the pool--there were a few different pools, each with its own unique feel. Surprisingly, we went down the slide several times (haha it's not just for kids). Duke's on the property was a big plus. They had servers taking orders pool side. The food trucks nearby were fantastic, dealing distance away, and so much variety. they're open u til 8pm. Overall, it was a great experience, and I would definitely come back.

I would give it zero stars if I could terrible customer service, rude employees, dirty hotel.read more

So we saw this down from our breakfast place. My wife and I were interested in getting a couples…read moremassage. They had a special going on for Valentine's. Twenty bucks off for both of us. The place is in a strip mall with ample parking. My wife spoke to them and they could fit us in two hours. We went back to our hotel and sat by the pool. They texted my wife to get us in earlier. We packed up and headed to their shop. When we got there we were lead to our room. The rooms were connected with their own enter-trance. My masseuse didn't ask which kind of massage I wanted but she did all different kinds of techniques on me and turns out that is the one I wanted. Wow, she really worked hard on me and at times it was a little painful but not too bad. She could tell that my left arm or shoulder was hurting so she went and worked on that a lot to try to loosen it up. Overall, I really liked the massage and I felt very relaxed after it. She even stood up and standing on my legs, which was weird it didn't hurt so it was fine. I guess that's a Thai technique. The wife had a great massage also and we're happy with this place. I would come here again when we came back to the island. They charge us $189 a piece for a 80 minute massage. I think it was worth the money.

Super easy to make an appointment online. My husband and I got a couples 90 minute massage. The…read moreladies at the front desk were very friendly. He ended up getting a Thai Back Walk massage with Joy, and I got a regular massage with Nancy. We both walked out and said it was the best massage we have ever had!! Can't wait to come back here every time we visit Maui!

My husband and I enjoyed amazing couples massages together! I had the deep tissue and it was…read morewonderful, he had the lomi lomi massage and said it felt very relaxing. We both left totally refreshed, relaxed and renewed. I would definitely recommend and return.

The "'Maui Rivera Summer" package which included credits for use at the Royal Lahaina covered all…read moreof the expenses for the couples massage treatment and it was well worth the visit. The atmosphere and service was impeccable 10/10

This is still one of my favorite places in the world and my previous review still applies, but the…read moreprice, my partner's (first!) experience, the service, and the products out of stock made me reconsider my rating. First of my concerns is the price of a day pass, which is now over $180 for only three hours. I'm not sure if/how they enforce this (we don't check in/out at any point), but having to constantly check the clock is the opposite of relaxing. For that price, it should offer all-day entry. Secondly, my last visit was poorly stocked. The piles of towels have been reduced, and sandals had to be pulled out of a locker. The sunscreen pump was empty in the co-ed area, and I had to notify the front desk as I could not find an attendant. It appears their partnership was ended with the skincare company that used to provide products at the vanity, and the iced towels by the steam room were quickly sitting in a bowl of water. Third, the service was brusque. My tour was given by an attendant (Aaron) who seemed strangely nervous, but my partner did not receive a tour at all. Her attendant just said, "here's your locker," and left. My partner had to seek out and ask the attendant (who was now giving a tour to a different guest) for sandals and was brushed off. She ended up getting lost multiple times, as the hallways and doors can be confusing at first. When I went to report the sunscreen, the front desk attendant interrupted me with her hand and said, "sunscreen, got it," and got on the phone, so I couldn't even tell her about my girlfriend's lack of an orientation tour. Finally, it's been years, but they used to have drinks available. One of my favorite Hawaiian memories involved sipping on a chocolate banana smoothie by the pool. Now the cafe is a gift shop with almost nothing for men, and when I was there, no one running it. I still love being here and enjoying the gorgeous amenities - going nude in the men's area and cycling between the sauna / rainfall shower / whirlpool jacuzzi / steam room is bliss.

I've been coming here for years, and a little disappointed in some recent changes. We purchased day…read morepasses today, which now have a 3 hour time limit on them. They used to cover the whole day. The thing that is the most frustrated though is that there is an automatic service charge for "service providers" at the spa, but you're not getting a service. The pool and hot tub are amazing, but the vibes of new management and rules and pricing are not. The place used to have the nicest staff, and no restrictions like this around the day pass. Sad to have seen it change.