This is for their service department. I brought my bike there today to get serviced and just…read morehappened to be on the phone at the moment that I brought the bike up to the service department counter (a business call). And while I was on the phone, the tech noticed me, but then started mumbling to his coworker about me being on the phone in a way that was clearly meant for me to hear it and at the same time essentially talking crap about me being on the phone, almost as if he was feeling like I was somehow disrespecting him. It was a very strange vibe that I started to feel. It was clear to me from his attitude and what I could hear him saying was that somehow I was either annoying him or bothering him because I was on my phone. After about 30 seconds got off the phone and said excuse me to the service tech who turned around and looked at me in a very dismissive way, basically told me to wait and turned and walked away. The vibe and the tone was clear to me that he wanted to somehow show me now that he had either the power or authority in this weird exchange that should never have existed. I turned around and walked out of the store and I'm taking my bike to another service shop and I'll never go there again nor ever shop there. Good riddance to these guys a note to the owner of the business; I was just getting ready to drop anywhere between 3K to 5k on a new bike. Good to know that your service text are causing people to walk out of your business, losing both the service revenue and a future sale in a business where the profit margins are extremely tight

Fantastic service. Quality work and great pricing: My new go to shop. They have a wide selection…read moreof in stock products as well.

As boomers, we went into Fresh Bikes looking for ebikes with no knowledge of what we needed. Shawn…read moreand Erin took a lot of time listening to what we were planning on doing and gave us suggestions and helped us pick the right bikes. We demo'd in the parking lot on new technology and ended up purchasing 2 MTB ebikes from them and are very happy with the service and price. NOW its time to ride!

I was lucky to find FB after a ride at Big Creek. This is what a bike shop should be, rider owned,…read moregreat customer service, everything you expect in a real bike shop experience. Since my first visit I have had my Fox Factory Forks, serviced on my HT, recently got the correct springs for my coil forks, and rear shock, as well as numerous accessories, and apparel. There are 2 shops way closer to me but Shaun is awesome so I make the longer drive. Support your local shop when you can, especially the smaller non-chain shops like Fresh Bikes.

What an amazing experience this year on 2016 BRAG. After my…read moreday 4 ride I was totally wiped out. Went and spoke to Kris and he was able to get me a 2 day rental on an amazing e-bike...the Aventon. Absolutely sold on this bike. Will be purchasing one after I get moved. Thanks Kris!

I love how the attendant made sure the bike I will use is appropriate for me (checked my height,…read moreleg span). He also definitely checked the quality of the bike before allowing me to take it out. I haven't cycled in YEARS but I succeeded in cycling around the trails because their mountain bike is pretty good. I also appreciate how the shop is literally just beside the start of the trail towards Stone Mountain, super convenient. It's also affordable!

I went in for a simple brake alignment. Paid up, cycled 5 blocks. BOOM, like a gunshot, the front…read morewheel exploded in heavy Moreland traffic. I was shaking. I thought it was an overinflate issue. The wheel locked, decimated. CARRIED my bike 5 blocks. So piss'd off. FWIW I do not blame the person who did the original realignment. It is not his fault. It's the manager for setting up a bad chain of command and her appalling gaslighting. They said "Yeah your rim was already indented, and look, it's the back rim too. When the brakes applied to that, this front wheel rim split, caved in and exploded.". That'll be $85 more, they said. New wheel, inner tube, costs. Uhm. What? The alignment of the brake pads is done when you align them TO THE RIM OF THE WHEEL. You cannot align the brakes without aligning the rim, they work together in a pair. That is the time to tell the bike-rider of the impending catastrophe. I was so angry. They didn't tell me. Or warn me or make it known. I requested a discount from the manager. I'd just had the brake adjustment. This lady nicked and dimed me. They fixed the brake alignment and must have seen my coming back for more. Jeez. Switch bait. She gaslit my Every. Single. Sentence. Blamed me for not having a service earlier, for not noticing it myself and said it wasn't their responsibility to tell me about the rim. Uhm, it's LITERALLY your responsibility. I'm not the technician. Brake pads apply to wheel rims. It's Literally. Your. Job. argued I told her I felt very unsafe and didn't trust this shop now. She argued my every sentence. She said anything she could at every turn to make herself look good. Lady. At least have the COMMON decency to agree with a sentence out of my mouth. I shouldn't have to argue over and over or defend myself when I'm telling the manager I feel unsafe. When leaving, she told me to take care of servicing and to come back for adjustments. Lady, if you think I'm ever coming back to this store, you're crazier than I already think you are. And I'll expect her to reply to this with yet more gaslighting.

Awesome, quick, friendly, knowledgeable, and got service on a Sunday. They went above a beyond…read more Thanks for recommending my Saris bike rack. Price was fair.

Kicking myself for not stopping in here sooner!! This little hidden gem is located in the newly…read morerenovated/developed downtown Crabapple right near one of my fave Pilates studios, The Daily. Don't be fooled by the bicycles! Yes, it is a bicycle shop but also an adorable little cafe. Inside, it's basically split in half with the right side dedicated to all things bicycles, and the left side dedicated to the cafe/coffee shop. Helen Marie was beyond lovely and friendly, and delightfully chatted with me the entire time I stood there patiently waiting while she perfectly crafted up one of their delicious (and seasonal) Strawberry Matcha Bliss drinks. I was blown away at first sip, then add on the A+ hospitality and convenient location just outside of one of my fave Pilates studios, and that all adds up to this spot quickly becoming a local staple for me!

This is the best spot for coffee and gathering. The staff are so friendly and helpful. They are so…read morepassionate about meeting the community's needs- whether that is bikes, drinks, and/ or fellowship. You can tell this establishment was built on a foundation from people who know what they're doing and who are passionate about making sure the product is of the highest quality. I have not had a bad experience yet- from morning coffee, afternoon remote work on my laptop, to having an evening beer before dinner. You really can't go wrong with paying Whitetail a visit.

Took a Guardian bike in because of a flat tire and they were able to replace the inner tube. Except…read moreit popped immediately, so they investigated and found that the tire was stripped on the inside thus causing the flat. They had tires to fit the Guardian bike and were able to replace it for us. He sent the receipt via email and printed so that we could send it into Guardian for reimbursement. 10/10 recommend for the service and extra mile. While we were there waiting, we saw how attentive the employees were to the needs to the customers in the store but also how aware they were of people walking in and getting to those people quickly without sacrificing service to those they were already working with. I forget the names of the employees but we had a great visit to Free-Flite off Roswell Rd in East Cobb.

The gal who helped me was prompt, knowledgeable, helpful, and most importantly, HONEST. She only…read morecharged me $20 for a minor adjustment to my bike rather than a full $100 tuneup charge. I was incredibly impressed. A bike shop in Milton was going to charge me $150. I will definitely recommend this bike shop to everyone!

This establishment definitely deserves 5 stars. The service is amazing. Those guys seem to enjoy…read moretheir job and are very excellent in what they do. They charge very reasonable price. The bike selection is very good. I will surely return for any bicycle need from now on and highly recommend this place

Definitely happy with my experience at The Bicycle Doctor. Quality of service and promptness was…read moreexceptional. Will use again in the future.

Avoid this shop. I brought in my scooter for what they said was a $75 fix. The invoice said…read more"installation," and the technician assured me I wouldn't be charged again if a part was needed. A week later, they added $50 for the part plus another $75 labor fee, bringing my total to $200. Nearly a month later, my scooter still isn't fixed. I had to call five times for updates because they never followed up. Eventually, I was told the repair failed and they want me to pay for yet another part. The shop responded to my concerns below by citing a posted $100 diagnostic fee, but my invoice said installation, and staff explicitly told me I wouldn't be charged again. If this policy were truly iron-clad, why did they charge me $75 instead of $100? That alone shows that these policies are flexible when it suits them but firm when they've messed up. Their explanation doesn't change the fact that I was misled and left without a working scooter. I've already paid $200 for nothing but wasted time and broken promises. The only fair resolution is for them to complete the repair, parts included, at no extra cost. If you want honesty, communication, and actual results, take your scooter elsewhere

From the owner: eStar Rides on Sylvan Rd is Atlanta's go-to hub for expert electric bike and scooter repairs,…read morepremium parts, accessories, and top-tier sales. Whether you need a quick fix, a full tune-up, or you're ready to ride out with a brand-new e-bike or scooter, our certified technicians have you covered. We stock batteries, tires, throttles, brakes, and everything in between--plus helmets, locks, lights, and gear for every kind of rider. Walk-ins welcome, appointments available. Fast, reliable, and right in the neighborhood.