I've been a client of Mike Smith Firestone for decades, and one thing stays true - service is their…read morebusiness and they take pride in it. He fit me in yesterday to install a new battery in my old vehicle with a very dead ten year old battery. Unfortunately, I had an accident in my driveway, while climbing into the cab of the insurance company provided tow truck. Fell up the metal grate steps and gashed my leg. It seemed like a minor scrape, so we continued to Mike's. The damage was a bit worse than a mere scrape, so I asked Mandy, Mike's office person, if she had a bandaid. She took one look and got out the big first aid kit. She cleaned and bandaged the wound and urged me to visit urgent care on my way home. That is service far above the expected, and just shows the caliber of people associated with Mike Smith Firestone. Mike has even fit in emergency service on the car of a friend who was visiting from another state, making her car safe to drive home. Many years ago my car was leaking oil in the parking lot at work after an early morning oil change. Mike himself drove to my place of work and fixed it on the spot. I highly recommend Mike Smith Firestone. Though I did buy my new tires there, they are much more than tires.

Mike Smith and his crew - especially Joe - did a fantastic job on my two vehicles that had AC…read moretrouble. Both cars were back on the road within 24 hours with ice cold air ! Can't recommend them enough !

If Glenn is still there you will not find a more honest and accommodating person…read more For many years he was located over on Poplar Level.

Had to replace my brakes. Quoted a good price and got it done fast. Definitely will use them again.read more

Very very very very clean people very nice people and they come through with all the deals and show…read morea lot of respect I come all the way from Louisville just to see them.

Stopped there with an elderly person who was in an immediate need of a restroom. Although they had…read morerestrooms, they weren't available to the public. They would not make an exception even though the need was evident. Rules are rules I guess.

I will not use Reece any longer. History of mechanics not knowing how to fix an issue, extremely…read moreoverpriced, trying to return vehicle with problem not resolved, getting vehicle back with additional problems that were not there prior to their "service." And similar to other reviews, getting treated like I'm crazy, it's not their fault, they did not cause additional issues, etc etc. Do not recommend and will not be using any longer. And I live in the neighborhood. Hate to have to go somewhere else that is inconvenient but can't stand the treatment from this shop any longer. And the drain it puts on my bank account with any small problem. Just bite the bullet and take your car to the dealer. At least it will get fixed correctly.

Always great service with good prices. The team never tries to over-sell unnecessarily.read more

Kaiser Tire Pros in Louisville delivers top-notch service with friendly and knowledgeable staff…read morethat is led by the boss lady. They as a team ensure your car runs safely and smoothly. From the moment you walk in, you're greeted as if you was walking in Walmart in 2005. They are a reliable choice for auto repair and maintenance. Prices are fair, service is fast, and customer satisfaction is a priority, making them highly recommended for anyone seeking quality care.

Very friendly and up front with pricing and availability. Have been recommended by a couple of…read morepeople and I can see why.

Mohamad Ghanoum had me drive 2+ hours for a car that he knew wasn't operational…read more I messaged Mohamad about interest in a 2017 Kia Cadenza. In his listing he says, AND I QUOTE: "This car boasts a clean title and has been meticulously maintained. It runs and drives perfect, with no issues whatsoever." Not within 10 minutes of my test drive, it overheats. The sunroof also doesn't fully close all the way, so the wind noise is ridiculous. The car is loaded with scratches and has dents in the hood. The passenger mirror is broken. He also lists the car as a 2017 Kia Cadenza Limited (which is top of the line), however it is the BASE model Premium. There is a 0% chance that Mohamad had no idea that the car overheated and that the sunroof didn't close. It's obvious that he'll say anything in his descriptions to get a sale. He didn't offer an apology or anything for making me drive a total of 5 hours for a car he knew didn't work. First Class Automotive likes to thank customers for positive reviews on car sales, but then reply to negative reviews with bald-face lies and deny that they even sell cars. The entire business seems very scammy up and down. Look at other google reviews, they have had the same experience as I have had with being lied to about the condition of the vehicle being purchased. They also like to delete reviews. Do better.

WOULD NOT RECOMMEND!!!! AVOID THIS PLACE!! Terrible service…read more Took car in for a diagnosis, all they did was read my codes and tell me they needed $1,500 to take apart my engine to actually figure out the issue not including fixing the issue. I told them not to worry about it and I'll take my car back. So they charged me $110 for simply using the code reader, which takes 5 seconds and you can do at autozone for free.

3.1.26 Road trip from Indy on a Saturday night and the dash lights come on - you know, the ones…read morethat mean your car is about to die. I am absolutely stressed due to past car-issue trauma. I pulled into an O'Reily's (see 5star review for that!) and Jay there recommended me to Carson at Val's, who were open on Sunday. My car made it there Sunday morning. Carson took me in right away and helped diagnose my car for a very reasonable fee, as well as gave me price estimates for the repairs. Due to other work I had recently had done, we decided that the best thing for me was actually to tow back to Indy. Carson gave me some paper work and their assessment results so that I could have some more info for my home garage. This kind of service, especially for an out of state, stressed out, traveller and then they didn't even get the big job -- it's just stellar and SO appreciated. I'm in that areaa few times a year, and you'd better believe I've got their card if I ever get in a bind and need some services again, they would definitely get my business. #ReviewsByRL

Carson and Brennan were great help in getting my new wheel and tire setup on my tacoma. Very polite…read moreand timely!

Have taken our vehicles to Tony's for more than 40 years. They do great work, honest and stand…read morebehind the work they do. You go in and wait for your car and you hear the same from other people waiting and picking up. Long term repeat customers of 20-30-40+ years.

Major Red Flags. I…read morebrought them 2 vehicles for service with different needs. 2018 Honda Fit the dealership said was due for front brakes, and a 2021 Toyota Supra I was bringing in for alignment after lowering. The price quoted for the Honda's brakes was not as far from the dealer quote as I would have liked but they said they needed to do a full brake inspection first (despite having the dealer inspection paperwork). Their inspection said the front brakes didn't really need replaced but the back drums needed a much more expensive replacement. I opted out of any work done on that car. They charged me $45.00 (I had a coupon for free brake inspection printed from their website that they did not honor despite phone confirmation) The Supra had the alignment completed, or at least I was billed for one being completed. They did not provide any of the normal telemetry data for before and after alignment. They noted on the bill that one wheel had slightly too much camber, but was not adjustable. If they had said something about that during the process I would have bought a kit to adjust it (instead I will have to have someone else do another alignment on that part of the car). They did not either notice or tell me about the bands in one of the tires being busted to the point where the tire was tearing itself apart. They also did not apply the coupon I left for this car. Summary: Didn't get the work I wanted done on the Honda. Didn't get the discount from their website I took the time to print and leave in the car. Diagnosed a more expensive issue than the dealership. May have gotten the work done on the Supra. Didn't get standard documentation, didn't get told about an issue with the alignment, didn't get told about the safety issue, didn't get the discount from their website I took the time to print and leave in the car.