The metal cap on top of our chimney tore loose during a monsoon. It was way up high over our second story and there was no way I could safely get to it. I called them on Friday, they said they could do the work on Monday and it would cost $450 to replace and clean the chimney. They showed up on time and were able to use my current cap by just re-fastening it. They also said no cleaning needed, so the price was only $75. Superb deal, very ethical workmanship. read more

Omg, DJ and the rest of this crew were terrific! I called to get their help to get my cat out of my neighbor's chimney, where she had been stuck since Friday night (today is Wednesday) but only discovered today. DJ drew the short straw and was able to wrangle her out of the area behind the flue, but not after Mama getting a few bites in through double gloved hands. My husband and I can't thank your team enough and we are so pleased to have her back as we really thought we would never know what happened to her. I highly recommend this company and will forever be grateful for their help! read more

This was the first time using a chimney sweep service and went with top hatter strictly based on Yelp reviews.the entire experience was even better than I read on line,this company has one of the best business models I have dealt with. They started with the best phone manners both when scheduling and when the techs are advising you they on their way.when they arrive they first explain what they are going to do and then completely set up all their protective gear to prevent any damage.they were professional and very detailed in everything they did to completely clean my fireplace and install a new top fence to prevent more birds coming in.if you need anything in your house cleaned out please call top hatters,they are the best! read more

I had a dove stuck in my chimney for a couple of days. I had tried everything to free the little bird but to no avail. I made a call to Top Hatter and they responded that day. The team called just before their arrival, as promised, and came equipped to despatch the creature. They prepared the area and advised me of the potential challenges. After several attempts they were successful. They returned the fireplace to original condition and cleaned up around the area. They were courteous and polite. The little bird was a bit in shock but recovered nicely. I gladly endorse this company. read more

These guys were great to deal with. They were professional and did a great job cleaning out the fireplace.

We actually found Top Hatter by accident; called a different company recommended by a colleague, and they were booked solid for the week so recommended the guys at Top Hatter. What a happy accident! The crew of 3 guys was on time and extremely professional. I was impressed with the care they took removing the vents and covering nearby surfaces with plastic, then scrubbing the vents and meticulously replacing them, then cleaning up...but what took it to the next level was when they went to do the dryer vent. We had the vents/ducts cleaned because we just replaced our washer and dryer, but the new set had not arrived yet when Top Hatter came. One of the guys pulled the (old) dryer out and showed me that the hose had literal holes and rips in it. It was OLD! He left a brand new hose and bracket for the new set, because he told me there was a good chance the installation guys would just assume we had them in good shape. He also showed me where/how he could tell the dryer had some previous work done. We immediately noticed the air in the house felt crisp and colder. Shoukd have had this done ages ago! Cannot recommend highly enough, and will pass "Top Hatter" around whenever possible. Thanks guys! read more

Mike and the guys were here today for a long overdue duct cleaning. Very professional, quick, and informative. Times are tense during Covid and they were masked up and ready to go. Friendly crew as well. I would definitely recommend. read more

Humberto and Randall did a great job, were courteous and efficient. I had another outfit in a few days previous who gave me totally different information when they arrived than over the phone. Not these guys. They did what I expected. Quality if 5 star, value is 4. I do wonder about the price but to really clean the whole system, even a small one, I guess this is what you pay. read more

Mike & Tazz just left my house. I must say they were amazing, got here fast and got the job done fast but thorough. I appreciate them and the job they did. Thank you The Too Hatter for having a great team! read more

We had a team come on 3-31-21 to perform the cleaning of our air duct system and the clean our clothes dryer vent. We selected this company based on the excellent Yelp reviews. I solicited pricing from four other companies . For each company I asked specifically what exactly are you going to do. It was apparent that Top Hatter was going to do a more extensive job (ie do more physical things) to get the job done. I am not sure that all the "extra work" would give me a better end result, but I liked the extra work. One example is that they would remove all the air registers, take them outside and wash them all. This was not offered by anyone else. The crew arrived exactly at the time promised, with text messages sent prior to their arrival providing status of their ETA. We have a 2800 sq ft, single story home. The crew of 3 workers performed the job in a bit over 2 hours. Before starting the job, I confirmed the scope of work activities that formed the basis of their selection. It was as quoted to me on the phone, including the price. The work was done efficiently with careful efforts to keep our house from getting dirty. We were totally satisfied with the job. The Top Hatter price was almost double that of the three other bids but we were okay with that. The work crew wore masks without being asked. read more

To pricey for the service they are offering. No no no. You can get the same service somewhere else at a much cheaper cost. I think they set there prices for the zip code you live in read more

The guys who came out did a great job at cleaning out all the lint! I will use them every year.

I found them on yelp last week and they came today to clean the vents. Very professional and very phenomenal job. I would highly recommend

My dryer gave me a handy notification that the flow sensor needed to be cleaned (aka the dryer vents). I looked to Yelp to find a reputable company to come out that wouldn't break the pocket book. I spoke to Brandon on the phone and he was quick with a quote, and was eager for a job. When we found out I was out of the service area he gave me two recommendations on who may be available in my area. I wanted to still leave a review despite not getting service from this company, because Brandon was incredibly professional and eager to help me in any way, even after finding out I wouldn't be a client. That being said, if I ever move closer to the city I know who I will be calling to help with any vent issues. read more

Great service! We had the ducts and the dryer vent cleaned. The team of three technicians arrived on time, explained the process, and did a great job. Furniture was replaced when they are done, and they cleaned up very well. I would recommend The Top Hatter, to anyone needing their services. read more

Had a company come out 4 times to clean a dryer vent and they couldn't get it done. These fine folks came out and had it squared away in under 30 minutes. Full stars on Yelp! read more

I had a live bird trapped in my chimney for several days. I called several companies for removal, but they couldn't confirm that the bird would be unharmed & their price was unreal. I called Top Hatter & they happened to be nearby. For the price of a chimney cleaning, they removed the bird & cleaned my chimney. I couldn't be happier. read more

The techs arrived on time, were polite and friendly, worked quickly and cleaned up behind themselves. All you could ask for.

Thanks to Yelp I found Top Hatter and called them about my air conditioning vents. I spoke with the owner who was patient and articulate. He honored the Yelp deal advertised and an appointment was made. I couldn't be happier with the results. He sent a team of professionals to my condo and in less than two hours they scrubbed my vents, took before and after photos and changed my filter. I was particularly impressed with the team's friendliness and competence. They took care to remove my vents and replace them well, clean the grills and remove the dirty materials with care and a conscientiousness I hadn't seen in here where I'd had dozens of contractors in and out before. When they say that they want to treat your home like it's their own, it's not just lip service, they actually mean and do exactly that. Vent cleaning is pricy no matter who you call. Top Hatter was the most competitive price-wise despite the meticulous scrubbing work they do (and not all vent cleaners scrub). I would not hesitate to use them again but luckily I won't have to call them again anytime soon, because they said I shouldn't need vent cleaning again for another 5 to 10 years. That's how good they are. I have high standards and Tophatter absolutely met them. read more

Jeremy was great! He was thorough and left my fireplace cleaner than I can ever recall. I would definitely call them again! The last few years I've been using those 'fake logs' and I couldn't believe all the gunk and soot that came out. He also cleaned the inside of the fireplace which made it look much better. Thank you Top Hatters! And I especially loved watching the teamwork. read more

This company came in and cleaned all of the ac vents, the fireplace, and the dryer vent. They were on time and very helpful in explaining what they do and how they do it. This company will be in business for a lot of years if they keep the employees long term. read more

You guys did a great job on my insanely dirty ac unit and vents in my apt. I asked my complex to clean them they claimed they did but it was obvious they didn't. I have been able to sleep without a stuffy nose and taking medication for that. My allergies are not half as bad anymore. Also way lower dust all over. Thank you so much. I will recommend you guys to everyone. read more

I used Top Hatter to clean our air ducts and our dryer vent earlier this week. I was very happy with the service they provided. They communicated very well before, during, and after the service. Also, during the cleaning, both my wife and I were working from home and some of our young kids were home with our nanny that day, so the crew had to work around all of us. e.g. "Can you clean the vent in my office now before my next meeting starts?" They were very accommodating about that, and yet they were still able to work efficiently and finished earlier than expected. I will plan to use them again in the future. read more

Best service ever. We bought a home and did renovations and painting before having the entire homes ventilation system cleaned and sanitized. A must for anyone who hasn't cleaned theirs out in years. Reliable & Safe. read more

They did a great job cleaning and sanitizing our air ducts! We just moved into our house which was sitting empty for about 8 months so this is exactly what we needed. They were quick and efficient and even came back another day to finish the job due to our basement air ducts not being ready to clean. Highly recommend!! read more

This Company is so awesome!!! They saved our roof from a big flood! The Techs are Outstanding! Bert and Joey are super knowledgeable and professional! Thank you Top Hatter!!! read more

I'm completing the construction of a new home. I had the Top Hatter come out to clean all of my HVAC system to remove all of the construction dust/debris. They were fantastic. Their lead time was only a few days. They came when they said they would came. They had a larger crew of 3 or 4 people compared to others who offered a crew of 2. They finished in a very timely fashion, were very organized, removed all of my vent/return covers, replaced all of them, damaged no paint, and cleaned up spotless. Mike, the crew leader was great. I also forgot to have them clean a duct/return in an attic area, called them up. and they came right back a couple days later to do it. Their pricing is reasonable, their professionalism outstanding, and they delivered exactly as promised. Highly recommended!!!!!!!! read more

They just left and they was super fast and very friendly! They knew exactly what to do and I will definitely use them again in the next 2-3 years lol. We have a stackable washer and dryer and they got the job done without any issues! The price was amazing. Thanks again Top Hatter.. read more

I rarely do reviews, but this company is the BEST! I would hire them again and again... wouldn't go anywhere else. Jeremy snd Greg went beyond my expectations and both were very professional and thorough. I had requested more work to be done on-site, and they were so accommodating, making it a longer day for them I'm sure. They performed air duct, dryer vent and hood vent cleaning. They even inspected and cleaned my fireplace. You won't go wrong with this amazing crew!!! THANK YOU, Top Hatter. read more

Steve was so friendly and informative during our conversation. He listened fully to my situation and even made a recommendation to steer me in the proper direction. Please call this company and support our local businesses! If I had need of Top Hatter at this moment, I would absolutely bring making an appointment with them. read more

Thank you for fixing my dryer vents!! Quick and reasonably priced!

You guys! This is by far the best home care experience I have ever had. They were great on the phone explaining exactly what I would expect. There was no upselling, the cost is based on home square footage (which makes perfect sense). The team was punctual, professional, and super thorough. COVID precautions were used, and they were really patient as I maneuvered dogs and toddlers out of the way. If you need your duct work cleaned, use The Top Hatter! read more

Top Hatter is top notch! Four large industrial grade and six commercial grade dryers at two different facilities on opposite sides of town. All vents cleaned at both facilities in one day. Impressive, professional, quality, responsive, honest and their prices are fair. I will always utilize their services. read more

Yesterday we had our air ducts cleaned for the first time since we bought the house many years ago. We had always gotten mixed messages as to whether it was necessary or not. Well let me tell you, I believe it was. The two guys worked for 3 hours on ours. They were thorough and left everything clean. I have been having some respiratory issues and they were very considerate of my issues. We would recommend considering this service especially with the amount of dust we have. And Top Hatter would be my choice. read more

I have needed to get my vents cleaned for years but never took the time to actually look for a company that does that type of work. I found The Too Hatter company on the Internet and decided to go with them and let me tell you, I am so happy that I did. Mike and Jake were my service techs and I was so pleased on how pleasant and professional that they were. These two young men did an amazing job and was very willing to work around the other seevice guy I had over at the same time doing some other repairs. I will definitely be telling all my friends Who may be looking for the same type of service. Thank you again for the great work that you did and I am so bummed that I couldn't have given you two a bigger tip! Dee in Mesa read more

Thank you to all 6 guys who showed up at my home to tackle the tri-level house! From the fireplace to the dryer vents, and all the air ducts they did not balk and remained professional as 30 years worth of dust and grime was removed! I am morbidly ecstatic to have all that gone and clean air for my family. I wish we had this done when we first purchased the home! read more

I live in an apartment and needed my ducts cleaned. I was given an approximate time in the confirmation by the manager. I was surprised...Carlos and Eddie were here on time, ahead of time. They were extremely customer service oriented, professional, with that human connection...I know, I do it every day. They began their job, no slacking; paid close attention to detail and made sure I was informed of everything...the before and after, from start to finish. They cleaned the area when they finished!!! My apartment smells good, the air is cleaner. I am extremely pleased! Please acknowledge those two gentlemen for a job well done!!! read more

They left an absolute mess after they came to clean up our dryer vent. There was lint everywhere on the floor. The guy that came in was very loud and kept saying vulgar things while doing the job. The guy left hurriedly, probably knowing the mess he left behind! read more

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We just had Top Hatter clean our ductwork. I've had a few different homes that I've had the ducts cleaned and this was by far the most detailed. They removed and hand cleaned all of the vents and swabbed each duct by hand. The other companies I've used have a massive vacuum and try so suck out all of the ducts. Hopefully our allergies will subside! read more

The guys from The Top Hatter just left and I couldn't be more pleased. I called them this morning because we had a bird trapped in our chimney. They saved the bird and discovered several more that weren't so lucky (we don't use the fireplace). Then, they cleaned our ducts. The guys worked non-stop and were very thorough. In addition, before they left, they cleaned up beautifully. Best of all, they were polite, personable and professional. This is the way a home service company should be run. read more