my server justice was one of the best servers i've ever had! we went for my best friends 21st birthday! very attentive, lighthearted and fun! will definitely be coming back the food is always good read more

The place has some solid reviews, but I would rate the food lower than the average here, with the flavor being just ok, and the crab seemed like it had been around a while. They also seemed to out of the appropriate crab cracking utensils when I was there. The service to my table was good. The atmosphere was not too pleasant as it was at a mall and very dark in the restaurant. Not a returner for me. read more

Went here Monday night after 7:30 pm, restaurant barely had anyone inside except for a big party table and a few other customers. Pretty dull atmosphere and the service was surprisingly slow. Took a min for our orders to be taken after we were seated. Barely even seen any workers on the floor either. Server wasn't very attentive and also forgot some of our items we had asked for, multiple times, so it took multiple attempts to try and get their attention and get what we needed. Pretty disappointing service, especially with the restaurant being empty. To drink, I got a Margarita (10/10) it was strong and had good flavor. To eat, I decided to try T2 (8/10) it came with corn, potatoes, a lobster tail, shrimp, mussels, and sausage. I enjoyed the flavor and everything was cooked well, there was just little to no sauce in the bag though. I like to have a good, decent amount of sauce to dip my seafood in while eating, but there wasn't much even in the bag. With the service being slow already, I didn't want to sit and have a long wait for extra sauce, so I didn't ask for any extra. My overall rate of experience : 6/10 read more

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First time trying this restaurant and so glad I did! I haven't had a bpil in a while and herd they we're pretty good. When you first walk in you have nice big space with plenty of seating. Nice modern decore. The service was top notch. I ordered the "snow crab legs, shrimp, crawfish boil with garlicbutteras the sauce" it also came with corn and potatoes. They came out with a big giant bucket for shells, and inside was the order in a plastic bag. I couldn't wait to dig in! My word...everything was done perfect! The shrimp, snow crab and crawfish was nice and juicy! The corn was sweet and potatoes done perfectly! I can't tell you how perfect this night was! The food,service and decore was excellent! Will definitely come back read more

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Before leaving to take my daughter back to school I asked what she wanted for dinner. Crawfish! So we decided to order Twisted Crab for take out. It was GREAT! My daughter ordered 1 lb of crawfish (with the cajun sauce) with potato and corn. It was quickly demolished so I'd say it was a winner! She also got a side of sweet potato fries that went with her back to school :D I enjoyed snow crab legs (with the garlic butter) which also came with a potato and corn and it also was very good. My husband ordered the catfish and enjoyed it. His only feedback was that he wished it came with clarified butter, we had some home but I agree, it should have been included with his hush puppies. Overall it was pretty good. When she wants crawfish again, we will likely come back but I do feel that there are better local places around that I could get more for our money at. read more

Let me start by saying it is very hard to upset me when it comes to food. I normally never have any issues with Twisted crab until today. I ordered delivery because I wasn't feeling well and I had a meeting. I ordered the scallops and it was delivered by door dash. Well I ate the first one and noticed the texture was not like a scallop, so I ate a 2nd one thinking it was just that one and it was the same. I looked in my bag and it didn't even look like scallops. It looked like it was put together like fake scallops. A few minutes later, it was coming back up. I called to let them know and they said I had to call doordash?? Like doordash delivered my food but you guys prepared it. That makes no sense to me at all!! They are giving folks fake scallops? I went to the reviews and saw a review about the scallops. That was disgusting. I'm so disappointed but more importantly I can't eat this. These fake scallops looks like pieces of fish stuck together and whatever they used made me sick to my stomach! I will stick with Pier 88 and Shaking Crab, and never order the scallops again! Look at this picture. Do these look like fresh scallops to you? read more

The Twisted Crab - Scallops from Twisted Crab - Cajun/Creole Near Me - Chesapeake, Virginia

My husband wanted seafood so we came here. It was early around 5 on a Friday so it wasn't crowded. We were seated quickly. And our server took our drink orders. The sweet tea was very sweet, which I enjoyed! We got boils off th happy hour menu and added crab legs to it. I got a shrimp and sausage boil and added ramen. My husband got the shrimp and crawfish boil and added 1/2 lb of crab legs. The sauce flavor was great. The corn was severely overcooked and flavorless. The shrimp and crab leg were slightly overcooked. If I come back here I would just get a fried seafood basket. Too overpriced for poor quality of food. read more

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We were greeted when we arrived, which is really important to me. We were seated quickly and waited for four more to join our party. We ordered some really tasty and creative Halloween themed drinks while we waited. We were served our drinks quickly. When the remainder of our party arrived we ordered our various seafood combo with a choice of different seasoning. I ordered shrimps, clams, mussels, red potatoes, and vegetables with garlic sauce steamed in a bag. When I opened the bag I could taste the aroma. Have you ever deeply inhaled a scent that you could actually taste it in your mouth? Yep (breathe in), that was definitely it. Everything tasted well seasoned to my requests, the clams were small but juicy and tender. The shrimps were huge and tender. I love steamed vegetables and these were also tender, not overcooked. I will order crab legs when we comeback. Great vibes, this is my BFF's go-to seafood spot, and I definitely understand why. Great visit. read more

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I ordered a seafood boil Togo I believe the T5 and everything was SUPER fresh the sauce was amazing. Workers were nice!

Around 6:39pm , I called the establishment inquiring about an order being put together & first whatever female answered the phone answered it with an attitude saying "hey , what?" like I was bothering her for calling , she was rude & it was unprofessional for the establishment. I thought y'all would answer the phone like hey , thank you for calling & so on..... I had ordered from DoorDash & it wouldn't give me an instruction option so I called to see if my order could be put in one bag , I was informed she couldn't do anything about that which I notified DoorDash but the attitude given was crazy to me answering the phone saying "hey, WHAT?" Didn't even get utensils or napkin or the cover thing for my child. Thanks sarcastically.. read more

On February 26, 2025, two of us entered the restaurant around 4:45 PM for our first visit. There were no other customers visible, and we were seated immediately. Several waitresses passed our booth, but by 5:10 PM, no one had approached us. Three other customers arrived after us and were quickly served. One waitress attended a booth nearby, issued a receipt, thanked them, and wished them a good night. She then began cleaning that booth and sweeping the floor. After waiting for 25 minutes without any service, we decided to leave. As we began walking out, no one acknowledged us. Before exiting, I thanked one of the waitresses for their service. She responded by asking if something was wrong. I commented that we did not receive any service and no one had waited on our table, but she did not reply. This disappointing experience left a lasting negative impression; we do not intend to return after this. read more

Came to The Twisted Crab in Greenbrier Mall for lunch while Christmas shopping. I was greeted by Sam, a friendly host who seemed genuinely happy to have me. My server was Will and when I told him I hadn't been here before, he offered to help me decide based on what I usually like. Very helpful! I went for the crab cake basket with fries and a glass of Pinot Grigio to celebrate the joy of the season ;) the food came out promptly and was warm when served. I'm a Maryland girl so the crab cakes have less lump crab than I'm used to but the flavor is top notch. The fries were crispy and delicious, and the sauce served with them was really good. They gave me two, which I appreciated! The atmosphere is friendly and casual with nice music playing and families enjoying the day. Don't sleep on this spot. Support it, so we continue to have unique places to come to close by. Highly recommend! read more

The Twisted Crab - Crab Cake Basket (2) - Cajun/Creole Near Me - Chesapeake, Virginia

Good food and friendly service the seafood boil was right on point and the staff was very helpful and fast on providing the service

Think I popped in at the right time. It's rare to catch them on a Saturday not super super busy. Had their menu combo T1 that included 1/2 lb of snow crab legs (1 cluster), 1/2 lb shrimp and 1/2 lb of sausage with 2 potatoes and 2 pies of corn on the cob. I like my seafood with a tad bit of smoke so had the seasoning of Cajjn with Hot for spicy level. My husband had a 1 lb shrimp with Cajun and mild seasoning. John was our sever and bartender and man that drink was delicious "pineapple something," fruit with just the right punch of spirits. It was a steady flow of customers of various ages here. Not super loud so the ambiance was very personal and the servers were attentive without being overbearing. Twisted Crab is located at the front entrance of Greenbrier mall so you will have to compete for close parking but there is an abundance available to shoppers and restaurant guests. Believe our meal was like $70-ish but that's with 2 alcoholic nice beverages. 1 Pepi, 1 Almer Palmer and 2 entrees. I was happy to stop in yesterday and plan to comeback soon. Side note: Sorry I missed breakfast yesterday so I didn't get any pics of the food because I attacked it like a rabid animal...next time read more

The Twisted Crab - Menu - Cajun/Creole Near Me - Chesapeake, Virginia

Went here for the 1st time last night overall 8/10 experience. Food came pretty quick and it was good . The sauce was a little different than what I'm used to but it was pretty good . Workers were friendly and helpful . Place was clean and playin some good music so 8/10 well done read more

Arrived at 853pm. Walk up to hostess who seemed to not want to be bothered because she was boo loving with another employee. She asked me how many and I said 2. She then said "we stop seating a hour before close". Confused because it was 854 at this point and why even ask how many. I told her the time and she rudely repeated herself "we stop seating a hour before". Honestly she was lucky I wasn't in the mood because she was giving "I don't care about this job" vibes. read more

August 7,2024 The food was excellent! Great flavor! There were 6 of us and we got 2 family platters and had alot left over. The waitress was really attentive and pleasant. The restaurant was not crowded. The cleanliness of the restaurant was good, but the bathroom wasn't super clean. I was not thrilled about paying an extra 18% on our order simply because there were 6 of us- 4 adults and 2 kids. read more

The Twisted Crab - 2 Family platters - Cajun/Creole Near Me - Chesapeake, Virginia

This place has no customer service. We walked in and the people at the host desk had blank lifeless looks on their face. The person who took us to the table basically walked by the table and literally slapped the menus on the table with a loud smack and just kept walking. It was as if we'd inconvenienced them y coming in. The waiter had no personality and mumbled the whole time. We didn't feel like giving our business to them so we paid for our drinks and left without ordering anything else. It just felt like everyone there were inexperienced teenagers with no personality and customer service experience. We'll never go back there. read more

We love a good twisted crab!! Downtown Norfolk is better cause happy hour has a lot more options, but this one is good too. Good food drinks and service 10/10 will always come again! read more

Excellent customer service and the staff is extremely outgoing and friendly. I enjoyed my crab legs that arrived piping hot and flavored to perfection. read more

The food was okay, the sausage way too salty, but the sauces were so yummy. The music would be great, more suitable for a younger crowd. The person that sat us down to our table was eating something at front counter with butter, licked his fingers and then touched our menus. We asked for our check and the waitress disappeared. After waiting, we had to go back to the front to ask again for our check and someone else had to come. The food is good overall but service wise, I wouldn't go again unfortunately. read more

I want to say we go to the The Twisted Crab often and last night I had my family along with my grandson and I just want to say Graylon our waiter was on point. Never had we had him before and I will request him every time I go now. There was 6 of us , never did we have to ask for refills, napkins, or anything he was on point. His personality was amazing and so was the food. Speaking of the food, it was fresh , the crab legs were large and easy to crack which tells me not overcooked. I am a business owner myself and believe when people do good they should let it be known. Graylon thank you for everything!! read more

I have ordered here several times for to-go orders but never dined inside from my previous experiences, the food is flavorful and tastes good. It's inside of the mall so it can be a bit loud but the ambience is pretty nice. I decided to do so recently and it as not a pleasant experience at all. To get further clarity and remedy to it I reached out to upper management more than once. It has been weeks since I reached out and I have yet to hear from anyone online. read more

We usually come on every Tuesday for Their $7 wings for lunch. While the service is a bit slow usually the food is good. Today however my coworker had a roach crawl on him and no one from management came out to check on the situation or at least offer their apologies. We will not be returning to our usual spot as this was handle carelessly. We paid for our meals and left read more

Tasty and fast! Great experience all around. Drinks had some good strength to them, and our server was awesome with our big group. read more

My new favorite seafood boil place in VA! I'm giving it one star less because upon arrival the hostesses seemed very confused about seating us. When my name was called the hostess pointed to the seating area and said "there". Confused I'm like am I supposed to seat myself?, and she replied no, follow the hostess, so I did. The hostess ended up going to an employee only part and here comes another hostess telling me to stop and not go in there. So after waiting for the hostess I was following to come out we were seated. From there I had a great waitress by the name of Christine who was very attentive and made me an awesome electric lemonade drink! This place has a bar so I might just come back and try the bar! My seafood was heavily seasoned like I like, the corn was cooked just right and not over cooked like some places, and everything was just perfect! read more

The Twisted Crab - Electric lemonade - Cajun/Creole Near Me - Chesapeake, Virginia

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Wonderful food and service. Took my family and grandkids, a little pricey but the service was great.

My niece gave her mother a birthday party here on the 28th of December. It was about eighteen of us. The food was delicious. Some of us who were sick of eating seafood from earlier in the week chose to get the wings. They were very good. An order of ten was about $13/14 depending on the flavor. We had one waiter for all of us. He did a wonderful job of getting our drinks and food. He did have someone help him bring the food out but for the most part he was solo. There were oldies playing for the music in the restaurant. I like the oldies. It was my first time eating there, but I will definitely return, read more

I've been coming to the Twisted Crab for almost a year now, and so far they have been pretty good. My husband always gets the T1 and I always get the T5 with the twisted sauce. If you like seafood boils, then this is the place to come. I've tried other items on the menu, and it's good. The hush puppies are crunchy, and delicious. The chicken wings, are just okay. I tried the lemon pepper, and nothing lemon pepper about the wings. I'll stick to the seafood. The fried cat fish is awesome. Everything comes out to you hot, so when I say that fish was hot, it was and just amazingly delicious. The rice is nice and sticky, I usually add that to my meal on the side when I get the seafood boil. The staff: You're greeted at the front, staff is nice. They can accommodate small to large parties. In our group we had eight. Our wait person was absolutely nice and patient. I have no complaints about service. The establishment is a nice size located at the Greenbrier Mall, clean, bright, and also kid friendly. Try them out for yourself. read more

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Excellent service food was great not very expensive The waiter was very attentive and very nice.

I haven't been to Greenbrier Mall this year so I was very surprised when I found out that The Twisted Crab Seafood & Bar is a new addition to the mall. We were searching for a restaurant for my SO's birthday and this restaurant is perfect because they close at 10:30pm on a weekday. We ordered the Cajun Shrimp , Twisted Sauce Shrimp, and Cajun Fries. We were disappointed that they do not have rice. For me, rice is a staple when I eat seafood in a bag meals like this. I asked for a medium spiced Twisted Sauce and was kind of disappointed that it wasn't too spicy for my taste. Maybe I will ask for the "hot" spice next time. The sauces were delicious and are very butter (I know I shouldn't be having that much butter, but it is really good). The service was great. Our server was funny and friendly. She also agreed with me that they need to add rice on their menu. Maybe, she'll convince her bosses to add it in the future or maybe they'll make it a secret menu. I am glad that Twisted Crab Seafood opened in Chesapeake. I love their location and I know that I will be a frequent customer to their restaurant. read more

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Our lunch was delicious! My daughter enjoyed her mussels in Cajun sauce and potato, and I enjoyed her corn! LoL I also enjoyed my catfish and fries - big portions of both, fries and fish! My sangria was tasty, too! Our waitress was awesome - friendly and helpful and funny! We would both definitely go back! read more

The Twisted Crab - Gotta stay hydrated! LoL Red Sangria and Water! - Cajun/Creole Near Me - Chesapeake, Virginia

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First time to The twisted crab. We're we intetend on dining was a 1hr wait. So this was right on time when we remembered it was there. Just a 10 minute wait. I appreciate that since social distancing should still be suggested. Wait staff and servers were busy and moving quickly. Very attentive to diners, returning to tables frequently asking if we needed anything. Jasmine was very attentive and nice. Jas offered the selection of .99 beers of the day. She was apologetic when the Angry Orchard that I was drinking was out . Our waitress took our drink order and appetizer order and returned quickly. She then took out dinner order and glad we did, it took at least 20 min for it to come out. But when it did, it was fresh out the steamer.. I had to wait for it to cool down, but it smelled sooo good I couldn't wait and popped a scalding shrimp into my mouth...burned my tongue wit flavorful delight! Haa haa haaa... the flavor was so good. Garlic and butter with Cajun spice!! Needless to say I totally thought I could eat it all but was unable to finish my bag o seafood. The corn cob was succulent swimming in the dipping sauce that lined the bag.. I thought of a Muck bang that you see on social media. It also came with slices of pork sausage, 2 soft potatoes , 2 corn cobs and again a load of shrimp. Hubby had a really good serving of catfish, Cajun fries and hush puppies. He totally enjoyed his meal. Wing were our appetite they were delivered fresh and hot as well. I will return and add the Twisted crab to our dine out Favs. read more

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Listen the service was horrible. My waitress went missing. We never got napkins, nor were we asked did we need anything else. The food came out cold. Not a good experience at all. read more

IF YOU LOVE SEAFOOD THIS IS THE PLACE!!! COVID guidelines definitely on point Bar area very nice and stocked with a variety Happy hour available 4-8 The food is fresh and delicious Good quality seafood for sure I love the different flavors and you can customize your bag as well My favorite Crab legs Green mussels Potatoes Corn Twisted sauce Mild Next time you are in the Greenbrier are check them out read more

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I didn't really like the catfish basket. The breading wasn't tasty at all. I won't order that anymore.

I'm not sure what happened over the years, but it's not like before. The sauce tasted bland to me. The sausage tasted like a nasty hot dog. It's not at all like I remembered it. read more

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Waist of money wasnt able to finish because of poor quality crabs. And too much batter. $15 on 2 whole crab. Broken into 4 pieces. Wont order that again read more

The Twisted Crab - Fried Soft Shell Crab Basket - Cajun/Creole Near Me - Chesapeake, Virginia

My husband and I walked here after attending a play at the Well's Theater. It was our first visit. The service was fast, friendly, and effecient. My husband got fried fish and french fries. The fish was delicious and the fries were amazing. I ordered a shrimp boil bag with broccoli added. The broccoli really absorbed the flavors. I wasn't thrilled about picking out the shrimp and peeling them myself, but I guess that's how it works. The cost was very reasonable. We are definitely going back. read more

Great food love seafood especially fresh Service was great too the last was super nice read more