Great food love seafood especially fresh Service was great too the last was super nice read more

The food is great BUT the management and cookers are shady! We ordered a non spicy bag and it came spicy - the manager said for the waiter to pull the bag from her - she was pregnant and they were pulling her bag to throw it away????????? Then they brought back the SAME BAG? The crab legs were broken exactly as they were when she left it - and it was still spicy - WTF? The manager was arguing with us and said she wasn't responsible for what the cooks do???? read more

So, I visit Twist Crab NORFOLK with 3 friends. It is adjacent to Norfolk Scope. The waitress is great, but she is busy so I give my CC to a hostess, to give to the waitress. She snaps a pic (caught on camera) of my CC. Soon after we leave, I get text messages from B of A/ Visa asking me if I have charges Hundred$$ to my card. I text "NO". After a week, I am still trying to unravel this mess. (new credit card, trying to dismiss certain fraudulent charges etc). Hours wasted. Lesson: Do not hand a cc to a wait staff unless you know the establishment. read more

Pretty good spot for seafood. As with all others, they are pricey given what it is you get. I've done take out here as well. They're "Fry baskets" are good. Shrimp, Oysters, Fish, etc. The "Fry Baskets" are reasonably priced. read more

Trash and over cooked there was barely any sauce in the bag the eggs were over cooked, was completely disappointed won't be back read more

The Twisted Crab - crab, corn, potatoes, and potatoes - Cajun/Creole Near Me - Chesapeake, Virginia

This place was cute a good. It was definitely a home-y feel with the paper on the table (which wasn't long enough for our table tbh) and the complimentary buttered popcorn and the food served in a bag and bucket. It was very cute-sy. I got the crab cake basket because I was lazy and didn't feel like taking apart crab legs and they were FULL of Crab meat! but my friend got crab legs and shrimp (without the head) and it was delicious. I tried the shrimp. The sauce was a bit spicy, so if you can't handle spice, be warned. It was served with potatoes and corn. It was way too much food, so she got leftovers. They also brought her gloves and a bib because it was messy to take apart the crab shells and the shrimp. My other friend got the fish basket and loved it. We also enjoyed a few cocktails. Overall: it was delicious, it was a nice atmosphere, the drinks were good, and I enjoyed my time. read more

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My friends decided to pick the twisted crab to meet up at for a social dinner. The restaurant is very large and has a full bar. If you are a fan of crab boil bags, they have a great selection. I ordered L2 which had mussels, lobster tail, shrimp, sausage, corn, and potatoes. Overall, the environment was festive and nice and the food was decent. read more

The Twisted Crab - L2 - Cajun/Creole Near Me - Chesapeake, Virginia

Loved it! I honestly never heard of a boil before today. It was pretty darn tasty. They start you off with some freshly buttered popcorn if you're into that sort of thing. There's a bit of a wait for the food but that tells me that it's being prepared fresh. It was worth the wait. Three nice lobster tails & corn in that twisted liquid. Next time I'll double up in the corn. I'll definitely explore this boil more in other places but this really hit the spot and is now on the list when here on business. There are TVs in the bar but no sound. I think that should change. It's in a lonely part of the mall which is great for parking. And kudos to server Amanda who gave life to pretty plain room. read more

The Twisted Crab - Lobster tail boil - I gots love in my tummy! - Cajun/Creole Near Me - Chesapeake, Virginia

Besides the table we were sat down at with the weird one chair next to a log...this place is delightful. Seriously...horrible table, fix that lol I got the twisted sauce with my crab & sausage combo with level 3 spice (there are 4 levels if spiceness). 1. 3rd level of spice is not spicy at all 2. The twisted sauce has a garlic butter sauce in it...which made the sauce kind of oily...so next time, no butter for me. 3. Flavor is amazing 4. Prices are great 5. They should get better tools, the nutcracker is primitive, they have better tools out now 6. Im going to eat here often 7. Customer service was really good and the place was very clean. Well deserved 4 star rating! read more

The Twisted Crab - Cajun/Creole Near Me - Chesapeake, Virginia

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The food was very good service was ok it took a long time for the food to arrive at the table

I was very excited to try the food here and it was my birthday! I was at the mall shopping and decided to go here due to it being located in the mall. The shrimp were extremely mushy and falling a part in my fingers as I tried to peel them, the shells were stuck to the shrimp and were hard to remove. The shrimp were very dirty/grimly. Which means I was not able to eat the whole shrimp, the corn was mushy as well. This is the worst seafood boil in a bag restaurant/food I have had. The staff was nice. read more

Where do I start??? 1) the floor was so greasy that I couldn't even put my feet down off the table stands without sliding. 2) who wants a Bloody Mary??? A 12 oz glass of vodka with a splash of Bloody Mary mix?? That is totally undrinkable 3) classic margarita anyone??? That is also almost all alcohol and totally undrinkable. We had both drinks removed from our bill. 4) Ice water???? Of course and we will wait for it and ask for it until we are waiting for our checks. 5) the food was actually wonderful and if seafood transported well it's a definite carry out location. Not a place I will visit again. read more

I was upset leaving here, only because I just can't wait to come back. The Twisted Crab Sauce is the sauce you want order, and Sunday is all day happy hour, by the way! I had ordered calamari and Cajun fries to start with. The calamari was served hot and fresh, straight from the fryer to the table. The calamari didn't have a chance on our table, every bite we had taken out of this basket was a hot, fresh one. I'm glad my table ordered a side of lemons for our waters, since the calamari wasn't served with one. It does however come cocktail and tartar sauce. The main event: the boil bag. The absolute star of the evening. The spice level of medium I had selected was the perfect spice level to add to their Twisted Crab Sauce, which is a combination of all the butters they offer for their boil bags. I ordered their snow crab legs, and added on a 1/2 pound of sausage to my order. They also included a piece of corn for me, which I thoroughly enjoyed. I just wish they had included both the potato and corn in their side pieces of the boil bag, and not make us choose over both. I just cannot get over the flavors of their Twisted Crab Sauce, which is why I wish they had added more sides! I'll be back though, because for my next visit, I'll order hush puppies to dip in the butter too! Can't wait! read more

Delicious. The food at this restaurant is very delicious. Whenever I'm in the mood for a nice saucy bag of seafood, this is my first choice.I've only had the seafood bags which includes shrimp, crab, potatoes and corn. Always delicious no matter the sauce. I've never had any issues with customer service, however, the wait time is outrageous sometimes. Small changes to operations could definitely benefit the business and make customers happy. I notice that they back to Dine- in and I hope customers are getting served faster. read more

Delicious food! I didn't have to wait long for food. My mixed drink was perfectly made. So good that I shall sleep good tonight.

The food was excellent. The only drawback was our waitress was being run ragged by the table next to us. So she was not able to provide us with best service. She apologized repeatedly and since I work in the industry I understood and sympathize with her!! read more

The Twisted Crab - Cajun/Creole Near Me - Chesapeake, Virginia

Great food. Terrible service! Our waitress was on her phone most of the time and when asked for extras we were half way through our food when she brought it to us. read more

Honestly, I don't normally do this because I understand how it feels having a customer come in last minute but we drove 45 minutes and arrived almost 1.5 hours before they closed and they were no longer seating because they were closing.... read more

Sat for 35+ minutes with only about 4 parties in the restaurant before a server even approached us. Ridiculous. Would rate 0 stars if I could read more

Food was delicious. Had 2 different steamer bags. Both were good. Daughter had shrimp basket and loved it. . Waitress was very polite and professional. (DAI) Must have had to many tables to wait on she was hustling but couldn't get back for 10 min to give us our drink refills. CONS: Plastic forks, only gave 1 set of claw crackers per table and paper cups to drink out of. little pricy but very good. read more

The Twisted Crab - Full steamer bag. 1 lb HOT CAJUN Shrimp, 1 Lb crab legs 2 red potatoes and corn on the cob. DELICIOUS - Cajun/Creole Near Me - Chesapeake, Virginia

It was my boyfriend and I's first time to try seafood boil. The Twisted Crab had lots of great options with your choice of add-ons. Very satisfied. read more

The Twisted Crab - Seafood Boil - Cajun/Creole Near Me - Chesapeake, Virginia

Went here about 2 weeks ago and just remembered to do review. Yummy! Ordered one pound of crab legs with potatoes. Got all of the sauces combined with mild spice . I'm a wimp when it comes to spicy food(like I can eat hot Cheetos and dasssit). The food had no spice which I'm okay with. It was hot and tasted fresh. 1 pound of crab legs is two clusters. The sausage is so good too which there was plenty of. The potatoes inside the bag are freaking huge. Dipping that sweet crab in butter set it off. The service was good, our waitress was attentive and very lovely. read more

Went here for lunch. Seated quickly, but waiter didn't come for 15 minutes. Order water two baskets. Food came quickly but ten minutes later still waiting on forks, napkins and the water. Food was mediocre. Probably won't be back with prices climbing, I believe service should excel also. read more

It was really good! The food was great but I could tell they need some extra help because our waitress wasssss over worked....

I've been here two times and have had two completely different experiences. The first time we went was on a trip to visit some family back in August, as we were living in California. That experience was great! The service was prompt and the food was excellent. Guests were seated with appropriate space due to the pandemic, and the restaurant was busy despite the situation. Even though it was on the busy side, we got our food pretty quick and it was worth the wait. I always order crab boils at this type of establishment and Twisted Crab does it right! The 'twisted sauce' is the way to go and I would order additional corn if you love corn on the cob. It absorbs all the flavors from the seafood and mixed with some of that twisted sauce, it's a slam dunk. The lobster tail was a little bit overcooked, which made it hard to get out of the shell, but the flavor was still good. Now, I'll talk about my less than great second experience. I went in there recently with my wife, nursing a hangover and wanting some good food to soak up the previous night's debauchery. I ordered a margarita (as some of you know, sometimes it's keep the party going or lay on the bathroom floor all day) to ensure that my food would go down without any issues, and permit me to enjoy my meal. I ordered that drink when we ordered our waters. The water came out, my drink did not. I brought it up to the waitress and she told me the bartender was making it. I thought okay, not a big deal. Twenty minutes go by and I had not seen my server since she dropped off the waters. Both of our glasses were empty, so I decided to go hunting for some service. I'm very much of the belief that if I'm doing your job for you, there's no reason for me to be generous when you hand me the bill. I approached the bar and saw my mostly melted margarita sitting there with some sad looking ice floating at the top, along with a half inch of water sitting at the top. Clearly, he had finished making it a while ago. I approached the bar tender and asked him if I could just take it myself, but he ensured me my server would bring it to me-- and she did, about five minutes later. To Twisted Crab's credit, she did arrive with a complementary additional shot of tequila, which I very much appreciated; although, a new drink probably would've been more fitting given the circumstances. When we received our food, I noticed that our potatoes were really small and again, the lobster was over cooked. The shrimp had not been veined well either, which is a little off putting. The crab was great, twisted sauce was still amazing, and despite that last experience, I'll definitely be back-- but I won't be ordering anything from the bar. The drinks are a little expensive and your server may or may not bring it to you. Personally, I'd save give it ten minutes and then go say something. They'll hook it up with a shot on the house if you do. read more

1st time at Twisted Crab and it willnot be my last! Me & hubby were at the mall & decided to eat here! At 1st we were disappointed because they didn't open til 3PM, but it was cool! We really wanted to try it, so we hung around! Soooooo glad we did! Debated on getting an alcoholic beverage but I didn't ‍ I settled for Root Beer & it did not disappoint!! It was hella strong & thirst quenching! The food! Oh my gawd!!! Hubby had a catfish platter, with sweet potato fries for the side... yummmmmmmy! I had the steamed shrimp bag, with potatoes! Oh, I had that amazing twisted sauce/mild! Let me tell you...it was SO good! I had zero leftovers to bring home! We will definitely be back! Often! read more

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My daughter and I stopped in for the first time back on May 2022. It was our first time here. Not crowded at all. We were seated as soon as we walked in. Waitress came right over. I didn't get her name but she was very kind, stayed on point, food came out fast. Everything tasted amazing! We both got the boil bag with, Crab legs, shrimp, corn, potatoes and sausage. For two boil bags, two sweet teas ( one being a refill) and two waters with lemon our total before the tip was $72. Great atmosphere, great service, great food. read more

The food isn't that good primarily because the sauce isn't good. It just doesn't compare to Shaking Crabs everything sauce. I don't understand why it was so packed, the sauce didn't make the food taste good. The pricing methods aren't as good neither. No point in me returning as there are places of the same food genre that blow them out of the water. read more

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The Twisted Crab may have became my favorite place for seafood boil. I'm a fan of how the menu is decimated with different combinations. The prices are Great. The wait was longer than expected BUT everyone wanted to check out the new location.. the wait was worth it. read more

The Twisted Crab - Cajun/Creole Near Me - Chesapeake, Virginia

Mother's Day with my son. We sat at the bar, waiter was amazing!!! He took our drink order's and he took our order and within 15 minutes our food was arriving. I order Cajun fries and they were so good!!!! Most definitely coming back here, staff was so friendly and checked on us even though we weren't seated by them. read more

My partner and I shared a bag/pot with the twisted sauce and the fried shrimp basket. Here is the good, the bad and the ugly: The Good- the twisted sauce is delicious, the fried shrimp are light, fluffy and crispy, the onion rings were great and the drink specials are pretty good. The Bad- paper plates and plastic forks? Really? They also don't give you a cracker. Good luck using that plastic fork. We did see a couple next to us ask for one and got it, but you shouldn't have to ask for a utensil to eat crab legs when you are eating crab legs. The crab legs were not the best quality either. They were not plump and several were empty are contained very little meat. It's very disappointing to work so hard for little to nothing. The ugly: The sauce was really oily. They give you a bib and gloves, but having to fish through the oily sauce for your food is a bit unappealing. We also had to wait for a bit to get our drinks. We sat in the bar area, several people did, and the poor bartender had to take care of all the drinks and food in that area as well as drinks for the rest of the restaurant. He was getting slammed while people I assume to be owners or managers walked around arranging napkins. Why not lend a hand? That would have improved my rating by at least one star. Having to wait so long was aggravating. Bottom Line: Buy better crab legs, invest in real silverware and crab leg crackers and help each other out to improve customer service. I would recommend this place, but they definitely have room to grow. read more

The best thing here would be the breaded wings, lemon pepper flavored!!! Next I would recommend the shrimp basket, it was pretty good as well. Our server Keesha was excellent!!! Very attentive and prompt!!! Other than that, I'd go to Shaking Crab for the boil bags instead. There was mostly oil in the bottom of the bag here with very little seasoning; it was salty but there was very little garlic and other herbs. The crab legs were small and discolored. The corn had no flavor even with all the seasoning on it, water was bursting through the corn with each bite... The popcorn was very dry and hard... stale even. What will keep me away the most is the statement of: no refunds, no returns in yellow on the menu. This is the food service industry, and a lot of times the mark can be missed. Customers should be allowed to return things to the kitchen. I don't see this policy going over well with many. I didn't attempt to give feedback on the food because, I knew that per the menu nothing would be done. Head over to Shaking Crab if you want flavorful, fresh food with experienced chefs. read more

Great food, fast service. We did take out but it was worth it in the end. Cute restaurant.

My friends and I came here for dinner on 8/30/19 . My friend went home to eat her leftovers and discovered that she was served old rotten potatoes !!! I'm glad that she looked at her food because this could've easily been a trip to the hospital. NASTY and UNFORGIVABLE read more

The Twisted Crab - Rotten Potatoes that we were served - Cajun/Creole Near Me - Chesapeake, Virginia

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This is my favorite restaurant. I've taken my family numerous times over the last few years and the food is always amazing!

I ordered crawfish and shrimp with extra crab in the twisted sauce, medium spicy. We had just gone to Shaking Crab so the flavor here wasn't as good and it seems like all the sauce was on the bottom. But still pretty good food and Myron was such a great server! read more

The Twisted Crab - Shrimp, crawfish and crab! - Cajun/Creole Near Me - Chesapeake, Virginia

This is located right inside the mall. Service is good and quick, although we went on a Sunday. They offer free popcorn at the beginning to snack on while you wait. The sauce leaves something to be desired. Prices are a little lower than competitors because they offer half pound options. All in all it's what's what to competitors. read more

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The seafood was over cooked, and the shrimp were quite small. I don't mind paying the money, however it just wasn't worth it. I will not be returning. I'm very disappointed in the service, and the attentiveness of our waitress. The shrimp were over cooked and stuck to the shells . The butter is like movie theater butter. I definitely would say skip this place, and do your own seafood at home. read more

Not a fan of this place. The staff were friendly and establishment was clean. The food was just lackluster. Not very flavorful. I personally prefer shaking crab more. read more

I was treated like a king by my server. She was excellent! The food was plentiful and tasty, and the soft drinks were bottomless. They've done a great job with the place. It's very inviting, and it's attractive. I loved the bar area there! I look forward to returning sometime in the near future. read more

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