Amazon shipped the wrong package. I brought it here because I saw the UPS logo. He charged me 5$ to…read morere tape the box. This was my first and last visit.

Sam at Arbor Pack N Mail is very helpful, friendly, professional, and delivers excellent customer…read moreservice! I would never go anywhere else to mail packages. He mailed two very fragile, large items for me - a guitar and a framed piece of art in glass- from Ann Arbor to California and they both arrived in PERFECT CONDITION. He packed them so well and I was really impressed! The price was a bit high, but you get what you pay for. If you want quality work, then you have to pay for it. It was worth every penny. I highly recommend Sam and Arbor Pack N Mail.

The service is amazing and the young man that is at the counter is always polite and courteous and…read morevery helpful this is a very good place to go to do your mail.

Everyone has their own horror stories about standing in line at the local post office during the…read moreholiday season. Lines that go on forever, and are so slow that a bottle Heinz ketchup flows twice as fast. Thankfully, a friend of mine told me about this place on M-17, just west of Golfside Road. I needed to mail a package to my friend in Tokyo, so I went to the local post office on my day off, and there had to be nearly 50 people waiting in line. Then I remembered Goin' Postal was right near a specialized grocery store that I really like on M-17. So I left the line behind and drove out west of town. Was I ever lucky, I was the only person in line, and after I filled out my customs forms, purchased some stamps I was right out the door in less than 10 minutes. The staff at this place is very friendly and gave me several shipping options to choose from. I can just imagine as I drove home, most of the people in that line at the local post office were still waiting in line to be served. That said, I was amazed that my package arrived within a week. I highly recommend this place, as they are faster than the local post office, and they don't have the attitude that some of the postal workers have.

This UPS Store really saved the day for me. I had to ship 3 boxes of rare books, and needed boxes,…read moretape, and a lot of patience and help. Five stars and three cheers for a lovely young man named Dallas who helped me get everything right and get my items shipped. Best Customer Service ever! Thank you so much.

I am extremely disappointed with the customer service I received at this UPS Store. After living in…read moreAnn Arbor for the past three years, this was one of the rudest and most unprofessional customer service experiences I have encountered. I have owned and managed my own business for 25 years, so I understand how important customer care and repeat customers are. I live in Ann Arbor during the fall and frequently ship items back and forth to California, so I regularly use shipping services. I needed to ship two footballs and was fully prepared to pay for the box, shipping, and insurance. However, when I asked to use a small piece of tape to seal the box, I was told I had to purchase an entire roll. The manager was rude and repeatedly stated that their policy is not to provide any supplies to customers. When I asked what it would cost for them to simply put the two footballs in a 14x14 box and tape it, I was quoted $18.99--before the cost of supplies and shipping. My issue was never with paying for legitimate services. It was the petty refusal to provide a small piece of tape, combined with excessive additional charges and a rude, dismissive attitude. This was not my first negative experience at this location--just my last. If this location is independently owned and operated, I hope the owner takes the time to review the pattern of one-star reviews and considers making changes. Consistent negative feedback about customer service should be taken seriously. I cannot recommend this location and will not be returning. There are too many other shipping options available to continue giving my business to a place where customers are treated this way.

The store was very clean and presentable. Pleasant atmosphere. The staff were also clean and…read morepresentable with pleasant demeanor. However my only complaint was that they were not very knowledgeable and needed a manager who would not be there till the next day. Unfortunate. Luckily I found a place that did know.

I was thrilled when they installed the DIY Amazon return kiosk because then I do not have to…read moreinteract with any of the staff, all of which seem the be riding hard on the F**k This Job Tiktok trend. I've seen happier people picking up trash on the side of the road. All that being said, having zero customer service skills does mean that they move their lines pretty quickly. So two stars for efficiency?

First time at this location and I was very impressed with the customer service. I had a 115lb…read morebattery back up I needed to send back and the two gals working got me taken care of with no issues. I came in without the battery and asked if it was something they can do and their response was "we will do whatever we have to, to make it happen" that's the type of customer service I love! Hats off!

Pack and Parcel is a Great place to take your items to be sent off. The Owner Manny was amazing at…read morehis craft taking care of his community and customers that had each of us coming back and making sure our packages got to our families and Customers safely and and promptly . Manney as passed away and I am sure the business will still be in GREAT HANDS and do well , There is plenty of parking , handi- cap parking , sliding doors that open if you have to carry multiple packages, tables to pack your items , computers to work on in the facility for a cost, and Many Packing Items from boxes, tapes, pens, bubble wrap and even P.O . Boxes. This is the reason why I did all our Business with pack and parcel for our personal and our Business it was a one stop shop .

The store is kept up very well. It is neat and clean inside. They care about their work and their…read morecustomers and it shows. The shop is spacious and well appointed. It is easy to find whatever supplies are needed for shipping. They have very good and easy to use receiving services. The staff is very attentive and the costs are reasonable.

I've dealt with one clerk, and the owner, two extremely nice people. They can have my business any…read moretime. I definitely recommend.

A nonprofit that I volunteer with needed a space on weekday evenings for about a period of three…read moremonths. We found Office Evolution and it was the perfect fit. Convenient location with plenty of parking and it was great they could accommodate evening hours. We posted up in one of their larger conference rooms and it worked great for us. They also have coffee machines, cold brew coffee, a kitchen, fridge, all the works. It worked so well for our needs that a year later, we're using the space again!

From the owner: Office Evolution Ann Arbor provides private offices, coworking, meeting space, buisness addresses,…read moreand more! We help businesses of all sizes by creating environments for productivity, innovation, and connection. Our flexible membership options can be catered to fit anyone's unique needs or budget. Our workspaces are fully furnished and come with internet and phone access — so our membership is truly all-inclusive. There are also tons of perks that you'd be hard-pressed to find with other coworking centers, including complimentary beverages, staffed reception, and a large network of Office Evolution locations. We are conveniently located just minutes from downtown. Contact us today to schedule a tour!

This UPS store is the best. Everyone is very friendly and helpful…read more Aden helped me on Monday, the gal who is usually there always help me too. Evidently it was her day off. I appreciate the good service from all the employees. Thank you! Yvonne Ogar

Needed a package to be securely delivered and chose this location…read more Plenty of parking but inside is a tad small when it is busy. There was a long line but the employees were fast and efficient at cutting it down. Our package arrived safely and the employee was very friendly! The process of retrieving it went smoothly and quickly. The employee even offered a dolly if we needed it. Would recommend having your extra secure packages being sent here!

The business is in a convenient location and has great customer service which are two ingredients I…read morelook for in this type of business. I had an international package that needed to be shipped within a week via DHL. The manager (and owner I think) was thorough and helped me complete necessary paperwork before he carefully wrapped my goods with bubble wrap and put it in the shipping box. The international shipping prices are not cheap. However, the gentleman who took care of my order gave me a generous discount which I really appreciated. The building is clean, organized and it seems relatively new. There are desk top computers with printer access available for rent. There is a private parking lot in back of the building and plenty of street parking is also available. I highly recommend Post Express for your domestic and international shipping needs.

From the owner: MoneyGram, ups, dhl, fedEx, uspsread more

Elevated Press is absolutely amazing. Michelle and Peter are two of the nicest people you could ask…read moreto work with and extremely professional and "on top of it" to boot. I came in with a very scattershot idea of what I wanted for my wedding invitations and Michelle very patiently listened to my thoughts and expertly guided me through choosing paper and figuring out what I wanted more exactly design-wise. (Keep in mind that you can also come in with a print-ready design and they'll print it up for you! I highly, highly recommend their design work though--SO beautiful.) Throughout the design and printing process Michelle kept me updated on every development through email and responded quickly with any questions I had. At one point I thought I might have to make a last minute change, but then realized I didn't, and she very gamely accomodated my waffling, even offering to rush order a new plate for super-cheap if I needed it. The entire process from first meeting to getting the invites in my hands took about 5 weeks, so make sure you give yourself ample time if you're interested in their services. Also--it ain't cheap, but it is so, so worth it. Each invitation is truly a work of art and people have been going nuts over how amazing they look. I cannot recommend Elevated Press highly enough! Such a wonderful resource to have in Ann Arbor.

From the owner: Elevated Press is a boutique letterpress stationery studio specializing in custom wedding…read moreinvitations, social stationery and greeting cards. We are by appointment only. Please email info[at]elevatedpress.com to make an appointment.