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The UPS Store

3.2 (84 reviews)
Closed 8:30 am - 7:00 pm
Updated 3 weeks ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

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14 years ago

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8 years ago

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13 years ago

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13 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

I called Mike at the UPS Store and he took care of it with zero hassle--picked up, packed up, and shipped off.

Mentioned in 32 reviews

Read more highlights

Parcel Plus - Printing for everyday business and personal needs.
 Flyers, Handouts, Business Documents and more

Parcel Plus

(43 reviews)

Arboretum, Great Hills

Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

FedEx Ship Center - I really don't like when people don't like their jobs

FedEx Ship Center

(46 reviews)

I get being tired at work having a long day and it's only Tuesday but when you're in customer…read moreservice, you really have to be mindful on how you treat people. Young brother you clearly hate your job. Your dryness and lack of communication in my service made me never want to come to FedEx again however, your colleague is just as happy as ever. Being patient and kind speaking in Spanish and waving goodbye and saying thank you. It makes a difference. I need the brother that serves me today to find another job or find a way to get in the back and not have to see people. It's simple as that, his appearance, his attitude, and his lack of vocal speaking simply says, let me work in the back where I don't have to talk to anybody unless I want to. It was apparent that he was agitated because his colleague didn't shut the blinds for him but again he doesn't speak very loudly. The colleague simply went back into the back after coming out and speaking.

Oh let's talk about FED EX! This was the worst experience I have had in a VERY LONG TIME. So much…read moreso that even if I want something and want to support a smaller business if they used Fed Ex I am going to pass. Lets start out fair, the shipper put my address wrong on the package. It happens. The issue comes from there, no one let me know, Fed Ex driver or company didn't call, email, text or contact me in ANY way. It was a mistake with a easy fix. I then spent most of the day Saturday on the phone with the 1800 Fed EX people, a supervisor, and the local station. At first they said only the sender could fix it but finally let me. The local office was the worst, the man I spoke to, Danny was rude, unhelpful, talked down to me, I admit again in fairness I had been on the phone all together for over and hour already on my day off. He wouldn't let me speak to anyone higher or have them call me back as it was a incorrect address so not the fault of Fed Ex. Here is the thing. When UPS, or Door Dash, or LYFT can't find me they call or text, someone tries to correct this. Fed Ex just quits and they do nothing but delivery. That is their ONLY JOB, I would be fine correcting the address, having the delivery a day later then I was told. But this guy was worthless, he had an excuse for everything. So I call FED Ex corp back and wanted the package delivered that date as everything was corrected. They wouldn't or "couldn't" but I could go and pick it up. I had no way there as my wife had the car, so I said just deliver it Monday. This item was almost $1000 so after a bit I thought I don't trust them anymore and spoke to my wife who left work early so we could go get the item. I then called the local Fed Ex back to say I would be coming to get it, the person they said now. Corp said yes. We went, Danny came out as I was leaving to be a jerk one last time. They suck.

The UPS Store - copyshops - Updated June 2026

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