These folks are always super helpful. They work efficiently even when the line is long to get you…read moreout as quickly as possible. I mainly go there when I have an Amazon return, and there is never a snag. I'm in and out in just a couple of minutes which is what you want when you're shipping something. I can't speak to the prices as I have prepaid returns and just drop off there.

The best place to mail your packages, including returns. They use the appropriate size box and…read moredon't size up the package.

People with the WORST attitudes work here. The one on Airport is marginally better, but it makes…read moreyou wonder, how can their lives be so tough? Is management that abusive? Are there whips and shackles in the back? I mean I hold my breath when I walk in and always wish them a wonderful day when I leave as I exhale. Just horrible. I'm giving them a 3 star because at least they get the job done and actually pretty efficiently, but at what price?

This place is just awful. And I feel like they're running some kind of scam on Amazon returns…read morebecause I just did the numbers and I have had 73% of my returns completely lost in shipping after dropping them off and receiving a receipt with the tracking number that isn't in the system over the last year. Then I have to spend hours upon hours on the telephone after waiting three months for it to be MIA before they'll even talk to me about crediting or researching it. Half the time I just let things go and I again ran the numbers and looked back through my statements for the last year and I've lost nearly $700 in small purchases. I live in a remote area and I have to drive 30 minutes one way to go to this store and these people could not give one single F about whether or not your product is safe during shipping. I'm thinking a class action lawsuit in order because this is beyond ridiculous.

I've never had an issue at this store other than it being closed a couple times during regular…read morebusiness hours. Employees were always friendly and helpful.

They charge for free supplies that they get from Corporate UPS. This ridiculous. The owners should…read morenot own these businesses. They do not have the values that UPS stands for.

Gina and everyone who works there are top notch and have always given me great service. They got…read moreeverything taken care of with my business mailbox and are very helpful anytime I need anything, despite being such a busy location. I really appreciate them.

The customer service is very good, They Always greet me and take care of my needs right away. Every…read moretime I have visited, it's always bern an in and out situation. They know what they're doing and always have solutions and answers to your questions.

Seems like about nine out of every 10 encounters here are either a massive waste of time and/or…read moredealing with rude employees. Today, I had the pleasure of walking in, seeing an employee directly in my line of sight, saying, "Good morning!", while he ignored me and couldn't be bothered to even acknowledge my existence. After staring at a computer screen (that was now right in between he and I) for a minute, he then finally acknowledged me. I hear finding good employees has been difficult for a while now, but this location has struggled for many years with that.

Brandy was very helpful in navigating complicated Amazon returns. I appreciated her patience too.read more

The lines can get crazy long like other UPS stores, but these fold care. Super pleasant. Great,…read morepersonal and professional service all around. Easy to access

Several people were in line but they had an automatic machine and it was really easy. In and out in…read moreless than 5 minutes. The parking lot is a little cramped but it was easy to exit. The service was excellent even though the folks were busy. Wish we had this in White Hall. We had to drive here 40 miles to drop off a box to send back to Amazon. Thanks.

Great little place for a delicious coffee , hot or cold, with several seating areas to sit and…read morechat with friends or small business meetings. The baristas are always so helpful with the undecided coffee drinkers and the ones that know exactly what is wanted or needed in my case.

I'm here visiting family and was really needing a latte. They were delicious and the shop was cute…read more People were dropping off packages as it is a shipping business as well, but the service was prompt. Coffee delicious! Will definitely be back!

I had been here before, an older lady who I had the impression was manager who did a nice job on…read morelegal documents, so I had the impression this was a good copy shop to do business with, today around 4:30 pm I went in for 3 copies of one document, on a flash drive, I informed her that there are 3 text files, but if for some reason she can't get them to fit on a page, I also had an image file, jpg that I wanted to be used instead. The lady came back with the font size blown up, to make a one page document into a page and a half, the font size I have on the text files is 12, standard size for legal work. She is changing the font sizes to make more pages. She tried to force me to pay for 6 pages that were unusable, before she would print it correctly and then charge me a 3rd time, I said "no", she immediately slammed my usb down on the desk and ordered me to get out. She claims I didn't tell her I wanted the one page document, all on the same page, which is a lie, I told her as she was taking it to the back, to print it, that was the purpose for the image file, if she couldn't do it correctly from the text files. I asked for her name and who the manager is, she claimed that she is the manager. So now I have to find out who she is and who is above her, to file a complaint, because if she is a manager, she certainly shouldn't be.

I have used this UPS location several times and the packages arrive BROKEN even though the boxes…read moreare labelled fragile. I have never had broken items from other UPS locations. My mothers crystal-ruined. They need to analyze their chain of custody and figure out where the breakage is occurring. It seems like the box was purposely dropped.