Wanted to ship something that they deemed unacceptable - yet it could easily be shipped by USPS!! No double checking the category. Just nope and done. read more

Very quick in and out, no hassles-professional staff is very knowledgeable, kind and helpful

The best place in Benton for shipping and printing! If your package is not ready for shipping, they will even offer to tape it up for just 50 cents! Also they have great customer service and manners! read more

There was a customer in the store without a mask on. When I reported this to the employee, he stated they aren't required to wear masks. This is contrary to state policy. read more

I'm a little surprised to see the negative reviews here. I haven't used them for shipping and I suspect the problems people are complaining about are UPS issues and policies and not necessarily the fault of the owners of the local franchise. I had them do some large copying jobs for me and they did a great job and the price was better than anyone else. read more

Like other reviewer's have mentioned, I was also charged for a free Amazon prime return.

Horrible service, called before I went in. Once there was told I can't send an express envelope because I have a ups account number. I the ask for a express label, was told "we don't have those".... i then asked for an address label. Jerk have me a blank label. Then was told I need to go to the Little Rock airport hub to ship an express letter. Off to Fedex now... again horrible store and service. -Tim Martin read more

The person behind the counter was nice. I just don't think charging a price for a piece of tape is good customer service. Granted, 50 cents won't break the piggy bank but still. read more

Great place to ship packages. Just make sure you have packages taped up before bringing them in here: there's a small service charge (like a $1) for them to do it for you. Even then, they may not charge (they didn't charge me when I forgot to do this!) They also have some greeting cards here that are quite funny and cute. read more

They charged me $.50 for one piece of tape. I think that's ridiculous when you're already paying for shipping for UPS!

Terrible service - poor customer service - if you value your items shipped do not use

I'm an artist and normally package my paintings myself. Recently, I ran out of large boxes, so took my painting to the UPS store on Military Road, Benton, AR. They packaged and shipped my painting for a very fair price. I just got a 5 star review from my customer and she mentioned how well her new piece of art was packaged. I won't hesitate to ship with UPS in the future if needed! read more

It's bad enough UPS charges so much more but if they are polite and courteous I can overlook it because line is never long and I am usually in a hurry. However, last week when I used the Benton UPS twice, both days young man (think named Brett) was not friendly, really rude actually. Hopefully, he will find some holiday cheer and pass it on, or find a job he enjoys more, preferably not in customer service. read more

I'm gald this was commented on in the previous comment about charging to tape boxes. Ups on military I guess choose to charge me to tape my boxes because in the previous comment they didn't charge her. I'm surprised there isn't a charge to drop off boxes. I have used this store for printing in the past and one bad experience I will not go back. read more

Very dishonest shop! Overboxed a NON-FRAGILE 7lb package into an 85 dollar ground shipment. Used larger than actual box dimensions for the label (used 25, actual 23.8) and simply refused to do anything about it, simply lying just to bill a higher amount. Will be contacting UPS customer relations. read more