I like this UPS, super friendly and happy people. They always acknowledge you when you walk in, and that's outstanding customer service.

This UPS store is in a great location, very convenient, nice shopping center. I like that they open early, BUT do not come here for Amazon returns. The man who runs the store (not sure if it's the owner) but he seems to get very irritated and makes negative comments each time I have come to do Amazon returns here. read more

I was there this morning to return a package- the guy who works there was so nice, friendly , funny and really helpful.

Many things to say - * Great people * Great energy * Great service * Notary All the time - I mean All the time * Fast * Easy access * I drive 2 - 3 miles past others * Just a pleasure with that above personal touch and energy to walk in and feel good walking out with a smile read more

I'm more of a USPS person but ever since I've met Jim I've transitioned over to UPS. Jim is pleasant, whole-heartedly welcoming everytime, an instant-rapport builder with customers. Amazing person, hope his business grows as it reflects his consistent and thorough work ethics. read more

Okay I have done lots of shipping over my lifetime and it's usually a hum drum experience. Just one more chore to mark off the list. Until you come to the UPS Store here in Claremont on Baseline. They are the nicest and caring people ever. Makes you want to back home and find something else to ship! But seriously wouldn't go anywhere else. They always give you the different options for shipping, pricing etc. So folks don't think twice! read more

The manager Jim here is great. Amazing and friendly guy. I love coming here for dropping off packages. They also do passport photos.

Probably the sweetest ups owners I have ever met! They are so the opposite of most shipping service stations. :) thanks for making it so easy for me!! Xoxo The beer girl read more

Wonderful customer service! The family who works here is so incredibly nice and helpful. They went out of their way to make sure my packages were delivered in time and helped me with any questions I had. Highly recommend!! read more

friendly helpful service @ this location especially! they also offer LiveScan services, which can be scheduled or as a walk-in. convenient location, lots of parking, and easily accessible! read more

Ok, have been to many UPS stores but I have to say, this is the first UPS store that has the best customer service!! Right of the bat, they greeted me with a smile and was helpful. Been to the one on foothill and mountain and one girl there acted as if it's a burden to help you. This place is exact opposite. Love nice people! Come to this UPS instead of the others close by. Trust me:) read more

Jim went out of his way to ensure I received my son's Christmas present before he closed up on Christmas Eve. He's just the nicest guy and incredibly helpful. I can't thank Jim enough for going above and beyond the call of duty! Your kindness will not be forgotten! read more

So happy to have this UPS store next to us! They are the friendliest staff and so welcoming. We know that as a business this type of customer service is not only important, but impactful. This lasting impression will keep us coming here to deliver our packages cause we know they will take care of us. Thanks! read more

I like this UPS store. It's always the same people working, they're friendly and get everything you need done efficiently. It's like a one stop shop for packaging services, livescan fingerprints, passport photos, notary services, etc. It also doesn't hurt that they are right off the freeway, have good hours and are near my house. read more

Just left. They are so nice !!! I 'am impressed . Every single employee greeted me and said good bye. Prices fair . I will use them as much I can . Thanks. read more

I can't believe I haven't reviewed this place before. Jimmy and Barb are the absolute best business owners you could ask for. They always go above and beyond to help me out and I see them doing the same with all of their customers. It's great to have them as a part of our upland community. I always look forward to sending out a package because I know I'll get to talk to jimmy for a few. Keep up the great work guys !! read more

Just got royally screwed going to this place. Had 20 pages simply scanned to my email and they charged me $30.00. Yep, not kidding. Usually go to Office Depot and have the same thing done for $4.00. This could be the biggest rip off I have experienced in the last 10 years. Shame on them charging $30 for a simple scan job. STAY AWAY from this place if you enjoy your money. read more

I went into the UPS Store when it first opened. I was greeted warmly and knew then that this would be my store as long as I was in this area. Monday I had 4 boxes going out. When I walked in I was told of the computer crash across the country. But without any trouble Tiffany and Jim made my day. And took care of me. This store is an exceptional store. The customer service will exceed anyone's expectations. I will tell all my friends and family that this is the only store you need. No matter what your needs are! Thank you Jim and Tiffany. Merry Christmas read more

I had the pleasure of getting fingerprinted with Jim this morning. He made a mundane thing a fun experience. He was very personable and professional. I highly recommend this UPS store and will definitely use them in the future. Thank you for the awesome service Jim!!! read more

How wonderful to have great local people bringing the UPS store much closer to me. Bright shiny and clean, big smiles, no lines - what could be better. And they are notaries. read more

Always so friendly!! In and out to drop off packages. Great customer service, keep up the great work and love the family feel of this UPS store read more

Great people here. Very helpful and professional, but also still of a mom and pop feel than you get at some places like this. Will be happy to return to give them our business. Best of luck in the new location! We loved it. read more

Kim is the owner he is the best. Customer service is great and will alway got to him for all my mail needs

Went in the other day straight after work to deliver a package. Made it right before they closed. Best UPS store location! Most easiest and problem free process and they also tape any boxes for free compared to other UPS Stores that charge for that service. Most painless process ever. Thank you. Will definitely be returning for each delivery I need! read more

I stopped in today right at closing and they were kind enough to let me in and take care of my needs. Jim was very helpful and kind and so were the other associates inside, even though I'm sure everyone wanted to get home they didn't rush me and were really just friendly and customer oriented people! This will be the only UPS store I come to!! Place was nice and clean too despite the whirlwind of Christmas season shipping. read more

Came here at 11am on Saturday to drop off an Amazon package, in and out of there within two mins. Quick and friendly service, even gave me a goodie bag with sour belts in it. A total fan! Extremely and organized clean UPS store. read more

As soon as I walked in I was greeted warmly and helped right away. They were extremely kind and made the simple process of shipping a package a lovely part of my day. read more

Literally the friendliest service I've ever received at at UPS store. The owner (his name escapes me) was extremely helpful and a great conversationalist. I'll definitely go back anytime I need to ship or fax anything. Thanks!! read more

Great, speedy service that starts when you walk into the door. Everytime I go they are busy, but that's because they know how to get customers to return. They make it a goal to learn everyone's name and make it a great experience. read more

I went in last Friday, and had one of the best customer service experiences I've had at a UPS Store. Jim was extremely professional and helped me with all three of my packages. I will definitely be returning back. read more

The employees at the UPS store are amazing. They saved me $1600. I had just dropped off 20 lbs of materials to be shredded that belonged to my mother. She was unaware that $1600 in savings bonds was among the things to be shredded. I received a call from the owner alerting me to the mistake. Wow!! Thank you! This is the only UPS store I'll be using from now on. Very honest. See for yourself. read more

I have gone to this UPS Store multiple times. The Owners Barbara and Jim are very nice and attentive to the Clients needs. I live in Orange County and was out here visiting my parents. I had items I needed to be shipped so I stopped her on my way to their house. I now plan shipping needs around being able to visit this location. The prices are very reasonable and competitive. Erwin did an amazing job packing my items and all arrived on time and in one piece. Thank you UPS Sycamore Hills! I will be back!!!!! read more

This is a great UPS store! The staff always makes you feel welcome and they go the extra mile to help you! I take a lot of my personal and business shipping to this location and it's consistently fantastic customer service!This is my go-to location for amazon ups returns, pickups, and more! read more

I'm not used to shipping packages or anything of that sort. I came in here and first thing I see is a smile and a very welcoming voice. Off the bat, I'm already in a good mood and this made me feel even better. It's always the small simple things people can say to make your day better! Shipped off some amazon packages and it literally took me 2 minutes max to walk in and out! read more

Jimmy and Barb are the best! So kind and cheerful always, and they go out their way to help. I drive 15 mins out of my way bypassing 3 closer UPS locations to go here. read more

This is the nicest and cleanest UPS Store around. I was greeted by Jim, he's the sweetest guy you'll ever meet. I'll be doing my textbook returns/ packages here from now on! Thanks for helping me out. read more

As a small business we make sure that our product is delivered on time and in perfect condition. This UPS location goes above and beyond to make sure we are accommodated and assures that our product will be given to our customers on time. We love the friendly personalities when any of our employees walk in with orders to deliver. Thank you James for have such amazing customer service, we truly appreciate your business. read more

Best UPS ever!!! The staff are all very sweet and friendly! Barbara helped me today and was very patient when I had the incorrect reference number. Highly recommend going to this UPS location!! read more

Jim is a super star! Service above and beyond... we needed to send a birthday present to a five year old grandson in the midst of Covid19 self quarantine. We called ahead about not wanting to go into his store (we're 0ver 70 yrs old and not going anywhere). He said he would get our package outside. We called when we arrived, he took the package from the back of our SUV, did the paperwork and had our gift on its way without us even having to open the car door. All with his constant happy attitude. We could not recommend him higher. If I google exceptional customer service, I would expect to see a picture of Jim. read more

This UPS Store is a gem! I almost hate writing this review because it means EVERYONE is going to know about them. They ROCK! The customer service is top notch: fast, friendly, personable and extremely knowledgeable. I have used them since moving to the area (shipping items intra and inter national; live scan...soon to utilize notary) and they do not dissapoint. read more