The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, the rest of the Concord crew, and mgr Dayna make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

Poor customer service from Camilo at FedEx. This was my first time using this type of service, so I…read morewas unfamiliar with the process. I politely asked how to proceed, and when I asked whether I needed to seal the envelope, his response was, "You have to close it," accompanied by gestures and an attitude as if I was supposed to already know. Customer service should be about helping and guiding customers, especially first-time users. Instead, I felt dismissed and unwelcome. I will not be returning to this location and would not recommend it based on my experience.

This place is way better than the Walnut Creek one! I would rather drive out here than go to the…read moreWalnut Creek location that scams you. The female rep with glasses, can't find her name on the receipts sadly, was awesome. Got me in and out of there in under 6 minutes. Will for sure being going back here!

The UPS store is in my neighborhood. I've been coming here since 2019. The service has always been…read moregood. Lately, I came here to get a DOJ background check. The staff were helpful. I didn't have to wait long. They required my drivers license and fingerprints. They forgot to give me back my drivers license, but this is a simple mistake and came back the next day to pick it up. The store is smaller than some other UPS stores I've seen. They have a limited supply of items for sell for shipping than I've seen in other stores. For Amazon packages you just have to make sure to bring a printed label or you'll get charged for print out. I think it's around $1. Also, if you bring something large back from Amazon you need it packed in a box. Get in, get out and great service this is why I will continue coming to this UPS store

Awesome service and a great staff for all your shipping and Amazon return needs. They also do…read morenotary which is fast and convenient.

Friendly stuff,great prices,fast turn around ,no matter how small or large the order is…read more Kathie is great at computer design,she is also a great photographer,Bill is a real business owner from that "old school" where -quality comes the first- it is not just the slogan. I wish I would know about that place years ago. As a small business owner I've spent lots of my valuable time and money at Kinko's or Office Depot. for my business forms,contracts,business cards,posters,e.t.c.... Not anymore. Thanks guys!

I had some cards printed up for my business and was very disappointed in the quality as I found out…read moreafter the fact that the cards are printed using a photo copier. For the prices they charge I expected a much clearer picture as the cards looks muddled and almost waxy. The owner was apologetic but did nothing to remedy the situation. The owners wife was very rude. If you are looking for quality, go elsewhere.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

First of all, I love Shawn. After my first couple of visits, we got to chatting, and now, I look…read moreforward to needing to go to Copymat because he's so nice. Usually, I go there to print photos for framing; once or twice, I've had to send something via certified mail. Each time, Shawn has been so pleasant, and I've gotten exactly what I asked for at a really decent price. It's one of my favorite local businesses.

Excellent service!…read more They responded promptly to my request, a highly reasonable offer, and fabulous, quick service!

Did a graduation booklet with photos and letters. Excellent advice, did a rush job with very high…read morequality. Great service !

I have always received such incredible Customerservice when I bring my packages to this location…read morethe ladies are very kind and reliable.

I took items to be shipped via a FedEx corporate account and they told me they don't have access to…read morethe account so I have to pay out of pocket. Why do you even offer to be a FedEx authorized service center if you can't even bother honoring the agreement with the company you are supposed to represent? My belief is they just didn't want the business so my suggestion is if you are looking for customer service, this is not the establishment you should visit - go elsewhere! Very disappointed in the level of service, lack of quality, and no value what so ever in what they offer.

Our small family business has relied on CGA and Adam Youst for over 15 years to service our…read moreprinting needs. They have been fantastic about helping us with recommendations and solutions to many printing issues. Our business publishes a child development chart so we are quite dependent upon them. Fortunately, they have consistently delivered high quality products and great service. Thanks to Adam and his great team! Rex Dunn Business Manager-Tips on Tots

We have worked with CGA for over 15 years and have appreciated the quality of their printing, the…read morespeed of their service, and the friendliness of both of the Adams who work there. They print our business cards, all stationary, pamphlets, and more. After so many years of a positive working relationship, I can highly recommend them.

Little has changed in my opinion of Postal Annex #158. Robbie & Rita continue to impress me by…read moretheir incredible problem solving skills and adaptability all while maintaining an open friendly demeanor. Now that the printer has been replaced I can't imagine going anywhere else. In particular, their printer is able to navigate my flash drive's nested file structure. Other printing services in town offer kiosk self-service and require you to have just a single file on your drive. This is a consumately professional service with superb value for money.

I really wanted to like this place and support them -- I'm a small business owner myself and I…read morealways try to support family businesses. Unfortunately my three month experience here was consistently disappointing and I will not be renewing my PO Box. When I asked for a key to my own PO Box the owner told me "most clients don't need a key, they just ask me for their mail." That alone should have been a red flag. Package drop offs sometimes take several days to show as scanned by the carrier -- not ideal if you're time sensitive. The worst experience was a missing package. Staff told me it was delivered on a Sunday when they're closed. I checked -- it was actually delivered on a Wednesday morning when they were open. After being told to file a claim with the sender I received a text the next day saying my package was there. When I picked it up the owner seemed confused and simply handed it over -- no acknowledgment, no apology, zero accountability. I genuinely wanted this to work. It didn't. Their prices are low for the POBox but not worth the headache. I'll be taking my business elsewhere.