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    The UPS Store

    4.5 (173 reviews)
    Open • 10:00 am - 3:00 pm
    Updated 1 month ago

    Services - The UPS Store

    Mailbox centers

    Shipping centers

    Copymaking services

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Jasmyne V.

    Melissa was fantastic in helping me send out a parcel yesterday. I appreciate her energy & knowledge. I also purchased a mini glass pumpkin to decorate my desk & we had a good laugh about it.

    It was shipped form UPS in the same original box, I wasn't allowed to ship form UPS in the same box.

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    4 years ago

    Most of the UPS store are really nice but Love this location. Annie and Anica are so sweet and always so helpful.

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    5 years ago

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    4 years ago

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    3 years ago

    Great service would definitely do my shipping here again. The staff is very friendly and welcoming.

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    3 years ago

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    4 years ago

    Marissa and crystal are very helpful and kind they deserve a raise they were kind and generous and helpful

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    4 years ago

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    6 years ago

    Excellent service for a UPS store. My first visit and these guys really know how to make a customer happy. Keep it up

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    4 years ago

    Staff was very helpful and friendly. We were helped by Marissa Crystal and she was informative about the package we were trying to ship.

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    4 years ago

    Awesome - Anica and Crystal gave great customer service...i'll keep coming back for assistance. Thanks ladies!

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    4 years ago

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    4 years ago

    Fantastic costumer service from Marissa Crystal! So welcoming and attentive to helping me return my package. Will come again!

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    7 years ago

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    3 years ago

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    4 years ago

    Crystal and Adrena were very helpful, welcoming and patient with me. And very polite. Thank you ladies

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    4 years ago

    Marissa, Andrea, and Anica where very professional with my questions and assisted me with all my questions and needs. Thank you

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    Page 4 of 5

    Ask the Community - The UPS Store

    What are the hours during this lovely quarantine?

    Hours are normal 830am -630pm

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    “All the employees in the store at the time, Annie, Marissa, and Hailey, made this process go by super quickly.”

    Mentioned in 23 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (55 reviews)

    I want to give a huge shoutout to Alyssia at The UPS Store for her outstanding service! We came in…read moreto get some documents notarized and, despite the store being extremely busy with customers picking up packages and the added challenge of kids being loud and grabbing things from the shelves, Alyssia handled everything with absolute grace. She was the only employee working at the time (since a coworker had called in), yet she managed to juggle everyone's needs without ever appearing flustered or stressed. She kept calm under pressure, multitasked beautifully, and still gave us her full attention to make sure our notary needs were taken care of correctly. Alyssia's professionalism, patience, and ability to keep things running smoothly in such a hectic environment are truly impressive. She definitely deserves recognition -- and a raise!

    I don't know if it's this store or Amazon but something needs to be changed. I come here to drop…read moreoff my Amazon package and Amazon tells me I just need to bring the return in the package it came in and UPS will print my label and mail it. Wrong almost every single time. I come into UPS with my Amazon QR code and return (that is in its original box) and the UPS employees tell me I need a box or I need a bag for it. That's not what Amazon is telling me. The UPS employees just stare at me if I can magically make a box appear. I get if it is Amazons miscommunication, but try to help me out and not charge an arm and a leg for a box. Half of your business (I'm sure) is people returning Amazon packages. Try to be a bit more understanding if people interpret the instructions a certain way. Also be aware of people returning multiple returns in one box. Ivy had me take my box apart to do two separate returns under the same QR code. Once I told her that, she said "oh, you can keep them in the same box". I know I can! That's what Amazon said to do! Maybe ask a question before you just start scanning or throwing the scanner around. I thought she was going to charge me to tape the box up, because that's what it seemed like in the moment. Anyway, I always try to pick Staples now to return since they are much nicer and easier to return packages with. But once in awhile I have to come here and I am always ready to be turned away because something is always wrong.

    Everything Boutique Shipping And Mailboxes - Spring sale

    Everything Boutique Shipping And Mailboxes

    (37 reviews)

    I should've read the reviews before entering this small shop and maybe we wouldn't have been…read moreaccused of stealing! I walked in with my very pregnant self and my 3 boys under the age of ten. We had just done some Father's Day shopping at Boot Barn. I was told they would have Father's Day cards. Walked in and immediately was STARED down by the white old lady at shop. I get it. They have nice things and little kids aren't the safest. But not a freaking word from her. I asked if they had cards and she said, "where the kids are standing!" She was so annoyed by our presence. I didn't want to buy anything from her but my boys wanted to get their dad a crochet football and a card. Fine. We walked up to pay and my son noticed some little coins with crosses on them. He showed them to me and I said they were nice and he put them back. I paid in cash and said I didn't need a bag. She looked over the counter to make sure I put them in I know she wanted to make sure I didn't steal anything!!! She then proceeded to tell my 7 year old that the "tokens" weren't free. I was so confused...what was she talking about?!! She had my son open his hand. It was the CHANGE from the cash I had given her. Her face dropped and the, "so sorry's" started to come out. I didn't say a word. She needs some serious Jesus in her life. I nodded in disbelief. I'm too pregnant to fight with such a disgusting human. My boys were shocked she would think those things. Learning lesson for them about rude people and taking the high road. Shop will unfortunately not last with that terrible customer service.

    The customer service is non existent in this shop. The lady and girl that were running the shop…read moreyesterday were aggressive and only to gleeful to tell me my receipt was out of date (you have 30 days to exchange). I told them that I can't use the mugs as mugs, because they are made of resin which poisons humans. The girl joyfully told me, "too bad, we won't exchange them". Then the older lady told me she would speak with the owner; and the owner would call me in the morning if she could help me. I have not received a callback and that says it all. I will not shop here again. They don't stand behind what they sell. I didn't buy these mugs for decoration, I bought them to drink hot beverages out of.

    Mail Outpost

    Mail Outpost

    (26 reviews)

    I've used them for a few things, and have had good experiences there. It seems like UPS delivers to…read morethem at about 1pm (?), yet delivers to my house at 4pm about a mile away, and I used to go to work at 2pm, so that gave me a way to not have my deliveries sitting in front of my door for 6-8 hours before I got home. Used them as a notary a few times - all good there. Also wanted to mail a front door mat with picture of her pooch to mom, and they made it easy with a cylinder mailing tube. If you need what they do, they're a good local option.

    My fiancé had opened up this mail box for his Buisness, I just moved in with him, so…read morehe added me and my Buisness to the mail box, I should had know from day one when it was a hassle to just add me to it!! I was also told I could not receive mail under my shortened name since it's not my legal name, even though I have been receiving mail from USP and UPSB all my life ‍‍. I had placed an order for some office supplies, which they declined!! And returned to sender, I assumed It was because I was new and they didn't know my name yet, so I placed the order again ! Now in desperate need of supplies, I was so desperate I had to run to Staples to get a few things to hold me until my new shipment arrived, with my disbelief!! They returned that shipment AGAIN!! When I confronted them, their response was, basically the mail boxes are only for mail not large shipments , and they only receive shipments from certain truck companies ‍‍. They did not even have the courtesy to call us and notify us!! Now I'm needing to change my forwarding address again, paying the post office again because of their incompetence. They have caused me loss of time, money and agitation. Thank goodness our rental is up next month. We will not renew!! Bad service, poor attitude, hours suck. Oh and don't forget your key They won't give you your mail even if you have your ID. That's just pure laziness. I would never recommend this place! I give them 0 stars if I could!! Do yourself a favor and get a UPS BOX I regret not doing so in the first place.

    The UPS Store - mailboxcenters - Updated September 2026

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