Excellent customer service and great support for all the services offered. The staff is attentive to detail, friendly, and very helpful. I highly recommend this location and will be happily returning here when the need arises. read more

My only stop for shipping and packing needs. Everyone is friendly and they go the extra mile! Love these guys!!

Amazing service and caring attentive staff. Definitely go here for your shipping needs. I needed to ship some glasses frames back for a return, I was there to buy a $6.99 roll of tape to tape up the package and send it out, well the guy at the counter saw that and offered to save me the money and tape and pack himself, all I had to do was buy a box which I needed anyway. Was in and out in 2 mins, and saved $7. Thank you! read more

I needed to shred 54 lbs. worth of personal documents. Searched online for document shredding services nearby. UPS website had a link to this location with offer of Shred 1 lbs. and get 1 lbs. free. Drove out there to get it done. Presented the coupon (see attached), but the clerk refuses to accept my coupon and questions where I've obtained it. I duplicated the download process from my phone in front of her but she still refuse to honor it. She claims the coupon does not have a QR code thus she can't accept it. I replied, "Ma'am, how is that a customer's problem? I have shown you the website for download personally in front of you." She offers me 15% off AAA discount instead. Only $2 difference, but I decided to go to another location. I have been coming to this location since 2011. If they are willing to lose a customer of 8 years over $2, oh well... By the way, another UPS store (Euclid) gladly accepted my coupon that's downloaded. Guess I will be going there instead. Also, I don't see the folks I used to see working here anymore. Did this place get sold recently? Update: I see that reply that was written by this store accuses me that I wanted 50% off. Not true. The coupon clearly says Shred 1 lbs. and Get 1 lbs. Fee Up to 10 lbs. Why would I want something more than what the coupon states clearly? I have also mentioned that 15% off offered was only $2 difference. If I demanded 50% off, that would be $19 difference. read more

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Great friendly staff and awesome service with reasonable prices! I'm glad they were able to help me out when every other ups in the area couldn't do notary read more

Amazing staffs and quick service! Best neighborhood UPS, shipping, copy, amazon return service ever!

Love this store. I did few shipping last week. I want the package to be particularly package but I was so nervous that they will even follow the instructions. It wouldn't be thier fault but I wanted certain way and it was so complicated. I ask the girl about the requirements and she listened so carefully and she promised that it will be taken care. However it was not only one package, there were 7 of those. We did all the shipping and I left but I was still so nervous. Today I got the the call from my relatives and they send me the pictures of what they got. OMG the lady at UPS store followed all my instructions and did little extra to make this package so presenting. My all friend and family was so happy and that made me so happy. Thank you so much UPS store on malvern especially the lady (sorry I didn't get her name). Now on this is my go to store for all my shipping needs. read more

This UPS is a great place to ship out your mails and packages. I had to return a large sink; and no kidding, it's large and heavy. Something I can't carry on my own. I asked the person at the counter if they can help carry it and she was willing to help. She helped me get it out of my car and carried it with the dolly. She even offered to repackage it because one of the flaps was missing. Both people at the counter was ready to help and worked fast. I normally don't go to UPS, but these experience makes me depend on them. Again, this UPS is a great place for you to ship out your stuff. read more

This UPS STORE is mind blowing amazing!! They go above and beyond to make sure all of the customer needs are met. The employees here is extremely great and they will do what ever it takes to resolve any issues and make sure we are all very happy customers!!! The staff is extremely nice and friendly and responds promptly to customers in line and answer all the questions that needs to be ask. So very very happy I am with the services provided!!! read more

I can't say enough good things about the UPS Store. We had a mailbox here for over six years and had nothing but good service. The entire staff is friendly and takes the time to get to know their customers. Whether you need to print, ship, copy, or need a mailbox this is the place to go. read more

Me and my family have been with UPS for more than a year now! Swathi and her team always made us feel VIP and helped us with all our mail needs and more! Definitely worth getting a mail box from them since we are big online shoppers and we want our packages safe and secure and we are assured someone has to sign our packages when we are not in the house. Plus the customer service here is superb compared with other UPS branches! They have been far beyond my expectations!! read more

I recently dropped of an Amazon return to this store and was so pleasantly surprised with how helpful and kind the staff was here. I was helped by a very kind young lady named Tiana. I wasn't sure how the returns were processed and she took the time to explain it to me in detail until I understood. I gave up on the expectations of receiving quality customer service many moons ago in places like this but this visit was so refreshing! Tiana was just so kind and professional from start to finish. She made me feel appreciated as a customer. Based on her service, I plan to only support this location from now on for all of my shipping needs. Thank you Tiana for ALL of your help! read more

This place is great. All the workers are welcoming and informative. I was given a sheet of paper once detailing all the other services this ups had to offer and man this is now where I go to drop everything off. read more

I just got my liven scan fingerprints done here. I didn't know what to expect when I first got to the store but the two very nice employees were there to help :) They answered questions and let me use their pen and very welcoming. I really appreciate your services! Thank you! read more

Came in for a live scan, was out within 20 minutes, including the wait for customer before needing the notary's services. Very friendly people here. read more

The UPS store that has best staffs. Swati and her team members are so helpful and kind.

I went to send off a package for a buyer but I wasn't finished fully packing the shipment because I needed packing tape but the worker was kind enough to finish packing it with tape so that I didn't need to buy packing tape. Very kind employee! read more

A few months back I had to return several pieces of merchandise and visited the 2271 Malvern. Fullerton location. My first visit was unsuccessful because I didn't have the receipts/barcodes, ect. needed to complete the return, the representative told me what I needed to do but in reality I didn't quite understand and he sent me on my way! I tried and tired to come up with the information needed that I was almost in tears, I'm just not that good with phone technology! Finally I made a call to Macy's and I learned that they had a website loading problem, once cleared I still had to return to the UPS store to complete the return process. I went back to the same UPS store confident that my returns would go smoothly now! I had a different representative whose name is Anupam, Anupam greeted me warmly (perhaps he remembered me)? Any way's I was able to complete one return but the next two were difficult! Anupam was a technical genius eventually locating the stored information somewhere deep inside my phone, once he was able to bring up the needed information I was good to go, yay, I was so happy I almost cried... I'm so grateful to Anupam, that he took the time to help me, your the best ever !!! THANK YOU, THANK YOU. read more

This place is a life saver. I stumbled on this place while visiting my mother in law. I have been selling various things online and the items all range In different shapes and sizes and it's extremely difficult to find boxes to accommodate the items (especially the art work). They go above and beyond to accommodate me by making custom boxes and advising on how to get the best value for what I'm shipping. Switching to this location has saved me so much time and money. They definitely make my business feel welcomed and answer any questions I have. For the record there are 4 other Fed Ex and UPS stores closer to me and they do not offer any tips or suggestions with my freight shipping and definitely make it seem like my business is an inconvenience. I'm very appreciative of this location and I'll continue to make the extra drive to this location! read more

This store is very confident. Customer service is excellent! I will definitely be using this store from now on.

My past experiences with the store has always been great hence the three stars but this last Sunday has been mediocore. I came in to send my returns but I need to purchase a box. I charged it to my card. It went through but it didn't show in their system. The gentlemen in the front asked the boss to clarify if it went through or not. She said it didn't and they made it seem like they needed to run my card again. I was like well let me check my bank acct. I did see that it was pending processing. I told the owner and she's like, "Well I don't know how to justify that." I'm thinking well it's right here I'll justify that for you. I snapshot my bank acct and covered up what I needed to cover and showed her. She's says, "No I'm not saying you are lying or anything but it didn't go through." Her tone was agitated and yes of course she made me feel like I was lying. I told her well if it didn't I can come back later and pay. She says "no, it's ok I'll take your things". And proceeded to help another customer. The gentlemen in the front apologized and I left. I felt like it was my fault. And, guess what? The transaction went through and I would have been double charged if I let them run my card again. Maybe she was having a rough morning but don't make customers feel bad! I'm not at fault for a glitchy system. read more

This location has great services and a great team! Every time I go in someone is friendly and helpful and tries to save me money! This last visit, Suatee got me the best pricing on a shipment. She holds her customers and their satisfaction at high regard and I appreciate that! read more

Pleasant team! Provided a receipt with my three shipments. The whole staff was friendly and welcoming. Thanks guys.

Awesome store. Friendly staff. Reliable service. I ship everyday for business and they have never lost a package unlike the USPS. 10/10 overall service. Highly recommend. read more

I was THAT guy and came in minutes before closing. But Swati was so nice and helped me right away. I know how hard it can be to get customers right before closing but Swati was just so nice. I needed to mail a book back to the rental company and didn't even have a box but Swati got me squared away extremely quickly and even packaged my book for me. 10/10 customer service and told me if I ever came back at closing again, she'd be there. read more

This is my favorite UPS store to use for all my printing, shipping and notary needs! Swati and her team always comes through to help by going above and beyond. I have used them to help me pack and ship some antique plates to my grandma on the east coast, and they bubble-wrapped the h3ll out of it. My grandma was very happy everything arrived in pristine condition. Swati knows all her customers by name and I've seen her recognize mailbox holders by name and box number. Simply amazing read more

The help here was very helpful and they are really good at explaining the process. They also go through step by step what you need and very clear on explanations. One of the employees named pricilla was also very nice and useful. read more

Talk about customer service. Besides the usual services of a UPS store, the customer service here is great. And the employees are very friendly. read more

Don't go here... My daughter came here to send her College book back. She had a box with her but they suggested that she buys one of their boxes. (She already had a shipping label) The total came to $3.83 my daughter pulls out her card and the guy asks her if she has cash. So my daughter gave him $20.83 Upon leaving the store she realizes she didn't get her change. She returns to the store and asks for her $17.00 change. They refused to give it to her, they tell her even if the register is over it's their tips. They told her she must've dropped it or she lost it because they give change back. My daughter called me upset. When I call the place they don't let me talk to the manager and they tell me the same story, (pretty much telling me that my 20 yr. old daughter is a liar because her story sounded shady) They also tell me any money left over in the drawer is their tips I stopped there after work and talk to the manager "swaty" (The spelling might be wrong). The manager agrees after closing if they are over $17.00 in their drawer she will call me. Upon getting a phone call from her telling me I can come by and pick up the $17.00 I agree that I will pick up the money, before her hanging up. she says, "you must need it more than me" and hangs up!!! I was ignoring the fact they made my daughter feel like a liar and I was trying to keep it about business and then "swaty" The manager makes it personal. I went back to the store to pick up the $17.00 when "swaty" handed it to me she said here you go, this is our tip money. I said it's about business, making it right and you have to make it personal with your negative comment before hanging up. I told her the receipt says 9:30 AM check your camera. Now wonder the employees there are untrained and rude. Their leader has no appreciation for the customer.... When I went on yelp I noticed they are a substandard company... Don't offer the money back then try to throw guilt trips, swaty!!! read more

Came in today and Ms. Swati Patel /manager and ms. Tiana Were welcoming and very nice , they both were extremely patient and tolerant of my needs and others , they went above and behind for us .. I wish the rest of the UPS stores would follow the kindness they displayed to all the customers .. Wonderful Employee, I will definitely be back and go no where else . Thank you ladies . read more

Swati Patel was so sweet came in to pick up an order after like 3 weeks and they luckily still had it! Woohoo I also had to get an envelope and stamp so I asked and she said if I made a review they would be free aweso read more

Wow !! First time here today and I was in & out so quick. The service was great! Thanks ANUPAM I greatly appreciated how fast you took care of me. read more

If I could give this place no stars I would. They don't help, or explain anything to you. So for my first package I printed the label there using their computer and it came out to $3.03. Which isn't bad. But than my second package only weighed 3 Lbs and I didn't have a label for it so I just need to ship it. He told me for it to be there by Friday it would cost me $58 and some odd cents. I told him the package was in no rush. So he suggested ground delivery, and than says the total comes out to $39. Like seriously they are making almost triple profit on sending packages out. So I tell them no just send the one I printed the label for. And I go to pay with card, and he goes there's a $5 minimum to pay with card!!!!! Like seriously so I bought a $4 dollar bottle of white out, which is the kind you get from the 99 cent store. Anyways I just took my 3lb package to usps and it cost me $14.34 for 6 day delivery. So for people not trying to be ripped off with triple charge I would suggest not coming here ever. read more

Their service is very good, I will get a smile every time, and they invite the speed, even if the package is wrong, they will immediately help me deal with it read more

The UPS Store - Printing Services Near Me - Fullerton, California

Nice and quick service from the whole team that works here! We were helped by Anupam and he was really helpful with whatever we needed for our package and mail. Thanks Anupam! read more

Tiana helped me make copies off my phone when I couldn't even figure out how to find documents I needed in my own phone. she was very nice and friendly excellent customer service. I'm going to make all my copies up there in Amerige Heights Fullerton. I highly recommend them. read more

One of the best UPS store around, I personally love going here, very friendly staff, very helpful. Once I was running late to school, so I forgot to tape the box I was dropping off (amazon return),and I went to the Ups store at placentia to drop off my package and they said I had to buy a roll of tape, and they wouldn't do it for me. And I was suprised, cause all I needed was one small piece of tape and they wanted me to pay $9. later I took it to this UPS store at malvern, not only they taped my box but they put the label on too. They have a lot of services including notary, livescan, printing, scanning and so on. they always offer me 5% off on ground shipments and 10%off on air shipmemts. All you need to do is ask for tge discount and they will give you one. The owner is really sweet too. read more

Great experience. Friendly and fast service! Thank you so much! I went in to get fingerprinted for board of nursing. Quick and easy process!

I went in there to get a label printed. Someone was on the computer, so Tina (something like that) at the counter offered to print it out. After a big hassle (my return label was blocked from emailing it) she calmly got it all worked out! Kind, professional, caring- when I was upset about the label not being able to be emailed- this is the place to go for GREAT CUSTOMER SERVICE!! read more

So amazing to see this kind of service in this neighborhood. I came here yesterday to ship the package. I was aspecting big line because of the holidays. And they had big line. But they were so fast and moved the line so quickly. So impressed so the workers behind the counter moving that fast and they actually know what they are doing. In past they have helped me with lots of other services, and every time they are super nice and professional. Amazing store. read more