I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

Robert and the guys here are amazing ... I used to come when I lived closer. I experienced places…read morecloser to me and realized it's worth a drive to go back to one stop. They are always looking for ways to save you money and I so appreciate that! Extremely professional!!!

Super convenient. They have really cool products. And don't wait too much of a line. I usually get…read morehelped out by Josh and he is a nice guy.

I recently visited my local United States Post Office near downtown Covina for the first time, and…read moreI was actually kind of excited about it. The building itself has a really charming, old-school feel to it. It's not modern or flashy, but in a good way. It genuinely feels like stepping into a little piece of the past, which I appreciated. They open at 8:30 a.m., and while there was a short wait and a line, that part was understandable given the holiday season and the fact that many transactions understandably take time. What really stood out was the young Latino gentleman with glasses working the counter. I didn't catch his name, but he was incredibly efficient, patient, and had a genuinely good attitude. As someone who doesn't regularly use the post office and needed to send certified mail, I definitely needed a bit of guidance, and he handled that smoothly. You could clearly tell the difference between customers who come in regularly and people like me who needed some direction, and he treated everyone with the same level of respect. He honestly deserves five stars on his own. That said, the overall experience lands at four stars for me. I was a bit surprised by the cost of certified mail, which came out to around $11, and I'm not sure if that's standard or holiday pricing. I also noticed he was on his phone calling the Covina main office, which made me wonder if he was trying to get backup. During the holiday rush, having only one worker feels like a lot to put on one person and can slow things down for customers. I'll absolutely be back since this is my local post office, and I'd happily update my review if staffing improves. Overall, it was a solid first experience, and that employee truly carried it with professionalism and a great attitude.

This post office is rarely crowded which makes it a great location to handle all of US Mail items…read more Employees appear to always be happy to serve, friendly and very professional. The office is always fully stocked with anything you can possibly need to take care of your business. Parking is avail in a small private lot and/or on the street

Alec, took over this place about 2 years ago and it has never been better! Not only did he do an…read moreamazing remodel of the store but he always provides great, fast, customer service. Whether I come in to make copies of keys, send out a package, buy a greeting card, or need notary services Mailbox Express is my go-to for quick, professional, services! Highly recommend for quality, price, and faster service than the post office!

Wonderful Service. The new management is a way better than the last owner…read more Goes that little extra step to help out his customers, when he doesn't have to. Also very acknowledged in every aspect of his business. Thank you for your wonderful service!!!

Jay helped me out this morning, and she greeted me with a smile and was super helpful! I haven't…read morebeen here in a very long time and still am not too confident with the process of mailing things out. It was a great experience being helped by a friendly and helpful employee. Just wanted to give Jay her flowers, and thank her for a great experience.

Terrible when it comes to answering the phone it could be any day during the week and the workers…read moredon't pick up the phone Also the mail carrier is lazy and does not take pride in delivering mail. My mail has been damaged constantly with this carrier

What a nice addition to the Via Verde shopping complex! I had to return some items to a vendor. I…read morestopped in and was immediately greeted. The staff was in the middle of packing a large shipment, but still took the time to help me. They were fast and efficient. During the transaction, I learned that it's a family owned small business. Thank you for the quick service! I'll definitely be back!!

A new business opened in a small shopping center, and I decided to check them out…read more Since 2020, there has been a major shift for many who began working from home. Suddenly, I needed a home office. Personally, I work in Los Angeles two days a week and two days teleworking at home. If you find yourself in need of office support services, such as scanning, printing, or faxing documents, you may want to get a quote from this business. They also can pack and ship merchandise for personal or business needs. Don't forget to tell 'em that Rosemary sent ya! Highlights: - Notary Services - Mailbox Rental - Packing & Shipping Services - Plenty of free parking - Open 6 days a week.

Came in 45 minutes before closing to do a walk-in Livescan. Smooth process The owner AJ was very…read morefriendly and helpful. Excellent and speedy customer service will be coming back!

Slow service. I waited 15 minutes to pick up a package. Only one person working. O paid $5.99…read morejust to reroute my package here for pick up.

thank you Panch for all the help and amazing service! I live in Azusa but will always come to the…read moreGlendora location.

Very detailed and very nice office. Pench was wonderful! He helped my family process our passport…read moredocuments.