Wonderful, competent staff and services. It has come a long…read moreway since we first started renting a mailbox many years ago. The mail box rental fees keep on increasing, which is unnecessary and annoying, but the aggravation doesn't equate that of visiting the US postal offices.

AMAZING customer service. They are helpful, friendly, knowledgeable, all around fantastic!!! I used…read morethem to ship items and they always help me out. Been going there for a looooong time and always leave with a smile!!! Parking is limited, there is street parking up front or near. Such a great family own shop!!!! Highly recommended

Got passport photos done quickly and accurately. Thanks for getting me in and out. Amazing serviceread more

They mailed my passport and all my personal information on my passport renewal application to a…read morehouse in Long Beach instead of the passport renewal center. This is nearly criminal, but, unfortunately it is just incompetence. It seemed like they knew what they were doing, until the delivery didn't happen and I checked the label, which had some random address in Long Beach instead of the Texas based passport office in it. How could they be so completely careless?

Quick, easy, and they have a fast Notary service! I've been here several times for notary, and we…read morehad some old blueprints scanned.

Top notch customer service, quick turnarounds for printing, and very affordable. Steve and his team…read morerock!

I needed a notary so I came here. Not sure why they have negative reviews, but I received excellent…read moreservice! The staff was super friendly and nice, maybe that's because I had my pup in a backpack with me. He generates a lot of interest lol But seriously, everyone was so friendly and accommodating. They greeted everybody that came in. They notarized my document quickly, and I was done in under 10 minutes. The place has things you need like cards and cute little knick knack gifts. I would definitely come here again for their services. I highly recommend them to anyone.

I am so impressed with the level of full-service at The Mailbox on P.C.H. at the Marketplace right…read moreby Trader Joe's. I have a mailbox rental here and they also take care of my outgoing mail or when I need to send a package. I am able to receive packages that might otherwise be left on my doorstep in Long Beach and could disappear and I just pick them up on my way home from work-it's perfect. So I'm relieved knowing that my mail and my deliveries are secure. Every year around tax season I drop off tons of shredding it's unbelievable how much stuff accumulates and the price for shredding is completely reasonable and since I've been using them for more than 10 years I trust them too. OK and I just have to mention their gift shop! Completely unique gifts and cards, I'm not much of a mall shopper and I love to support Robin and her small business I want them to stick around pretty much forever so I can't say enough good things about her business!

This place is conveniently located in a shopping center with many other businesses I frequent…read more They offer all of the expected services such as packing and shipping, shipping supplies and stamps, but they also offer printing and notary services. I especially like that I can drop my pre-labeled return packages at the counter, since Fed Ex and UPS pick up there as well as USPS. They will print me a receipt I request it. The service is always friendly and helpful, and they seem like good people. One of my favorite reasons to visit this store is the amazing inventory of gifts, greeting cards, sweets, seasonal, (their Christmas ornaments are so cool) home decor and jewelry. One of the few stores that carries my favorite jewelry brand, Silver Forest! The buyer is constantly adding new and interesting items, really high quality, and prices vary. There is something for everyone! I like to support them as a small business,and they offer so much that I appreciate.

The staff were excellent. The gentleman was very polite and apologetic for an issue that was out of…read moretheir hands. Even then I was still able to be in and out in a timely manor. 10/10 service.

I have an e-commerce business and use this UPS exclusively because the staff are incredible. The…read morepost office consistently skips initial scans, giving scammy customers an opportunity to tell me that there package was never sent. Not only has UPS closed that loop entirely but this particular location, is fast as heck, extremely friendly and very accommodating.

Always helpful courteous and efficient. Nina seems to be the…read moreleader and I very much appreciate her

Ive had a box there 3 months, when I joined they said 20$ a mo 3 months up front. I was thrilled…read morebecause it's half the price of everywhere else. Then I figured out why the owner is the only staff member and sometimes family helps but really it's just him, and he's never there reliably. In 3 months there's not been one day where they have been open during their listed business hours. I've gone sometimes several trips a day hoping they'd be open and nope closed yesterday for over 6 hours in the middle of the day. Packages are regularly unable to be delivered, I'm getting messages about it from Amazon weekly. Then if you complain about it the owner a self described trump supporter will give you a sob story about how he's sick and business is slow so he can't pay an employee, which sucks but maybe if you operated like every other business and were open regular hours you say your open business wouldn't be so slow. The owner has no accountability and when my wife called angry that she couldn't pick up her meds for days because he was closed he started yelling talking over her and being upset. When I went over to get the meds, he was rude and disrespectful to me and talked about my wife in a way I didn't like. I canceled our mailbox. I'm reporting him to the agencies that deal with this, you can't charge people for a mailbox then hold their mail hostage because you can't afford an employee to stay open. I wouldn't use this place if it was free. I do not recommend giving them business.

I came across this place by chance. I came to retrieve an Amazon delivery and voila! The owner is…read moreso nice and has so many things in addition to mailboxes. They have a wonderful variety of sage (I love sage). They also have hand made bars of soap and Florida water etc. they have teas and dietary supplements too! It's a hidden gem. Everything is reasonably priced too!

I stopped by this UPS location for a quick drop off on Thursday, 5/21 at around 2:20 PM during my…read morelunch break. The store was clean and had one other customer. I was instantly greeted by a staff member with a warm smile. I already had my package ready to be scanned and all I needed was a receipt. She happily and efficiently did so, and I left in a good mood. It was a simple transaction but still a pleasant experience with good customer service. Parking: The store is located in a small lot and there were some spots available. All in all, I'd be willing to come back next time I need to ship out a package!

As someone who mostly goes to the UPS store because i'm the unfortunate sucker who multiple times a…read moreyear has to ship gifts to our remote team, i feel it's a little unfair to write this - since i only drop in as part of a work project i usually resent. I've been going here for years, since LONG before it changed ownership. Sometimes lines are long; sometimes they aren't. Regardless, they scan my packages, and they arrive at their locations - often a little late, despite me always selecting overnight delivery, but that's not this location's fault (I assume). I will say that the new franchise owners are a little more pleasant than the former; I think she'd grown jaded, and as such I kind of totally got it the next time I walked in and she wasn't there - good for you, girl, for selling and moving on. I love that the new team is always hanging out, being real; i feel more at home, tbh. I will say that of the three area UPS stores i've ever had a reason to check out, this is consistently the best. And at least if you wait in line for ages, you can pop over to Steel Cup next door for something good on your way out (coffee/beer/lunch/breakfast/mimosas) - or, if it's been an annoying enough experience, across the lot to Blondies for the hard stuff. in sum, it's a UPS store. if they get your packages out, i mean, that's a win, right?

Came in here and Caiden was an absolute all star! He helped me with what I needed to get done in a…read morefriendly and professional manner. I was in and out much faster than expected. 5 stars for Caiden's cistomer service skills.

Does not open on time! It's already 10 past 8 and no one is here. Theres already a line outsideread more

Eugene did a remarkable job helping me finalize and print my business cards. We went over my…read moreproposed design and he took the time to clean up the design, center it, and made great suggestions to make it look perfect. I love the linen paper finish and get compliments from my clients. I appreciated the prompt work and responses as well- they have been helpful with same-day printing. Great prices too, which is great as a small business owner. Will be back again!

Eugene was very helpful. He made sure he was satisfied with what I ordered. Definitely will refer…read morehim to everyone.