Cancel

    Open app

    Search

    The UPS Store

    3.1 (76 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Document binding

    Copymaking services

    Faxing

    7 More Services

    Lamination

    Mailbox centers

    Printing

    Poster printing

    Sign printing

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Andrew J.

    Moral of the story, DO NOT send your packages for pick-up at this location. On my tracking it showed my packages delivered on 11/28 for pick-up when I was away from thanksgiving holiday. Later that afternoon on 11/28 it shows my package as "delivered" (meaning someone picked it up). I contacted the store and stated that the packages were actually being sent back to the UPS hub. I requested them to keep my package there, but they said they can't. They stated this might just be a mistake and they will be delivered the next day, this was all stated by the associate named Frank (if that's his real name as he was very rude). When I come back from thanksgiving break on 11/30 I went to the store my packages were not there. I called the UPS hub location they don't know where my packages went. That means that UPS store or UPS truck driver stole or lost my packages. I went through so much hassle but got my money back but not my items. Be very careful delivering here.

    Hours as of 03/09/2025 that they don't follow because they're lazy.

    See all

    Photo of Joe L.
    0
    57
    6

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R R.
    168
    50
    6

    3 years ago

    Love this place. Most of the staff greet me by name, ALL staff are friendly and polite. Most of all they are quick helpful and efficient.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay R.
    296
    9
    0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Ulrike L.
    67
    158
    19

    4 years ago

    10 stars for the patience the staff has with all the customers and the goodwill that was extended towards me. A huge Thank You!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A B.
    0
    1
    0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mr. K.
    5
    65
    9

    4 years ago

    $4.26 to print out a label for a return??? You have to be kidding me! What a joke. Never coming back to this place.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chan Z.
    14
    99
    48

    4 years ago

    I use this store for my Amazon transactions. Customer service is very good. Most of my pickup/returns are very fast. In and out!

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tmoney N.
    1
    164
    51

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ashley W.
    263
    13
    17

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J B.
    2
    11
    1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Fastest, easiest, and kindest customer service this evening! Cinda...I hope I'm spelling it correctly....you are the BEST!!!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of tOnii e.
    66
    21
    14

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ruth V.
    12
    60
    15

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz M.
    207
    5
    0

    5 years ago

    Trying to charge four dollars and something to print one shipping label? Feels like we're living in the 90s again..

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    This store is well organized and exercises social distances. The staff is knowledgeable and friendly. Highly recommend this store.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Cinda also worked at Richmond parkway location and advised me about this fantastic location.

    Mentioned in 4 reviews

    Read more highlights

    Signs By Scott

    Signs By Scott

    4.8
    (46 reviews)

    Signs by Scott is a business ran by a creative and talented person that does everything in his…read morepower to do a great job every single time! These days it's rare for somone to promis less and deliver more. If you have a special request Scott will put forth much effort to see that your wishes become beautiful realities. Everyone wants to be seen, recognized and appreciated. Engraving is a wonderful way to do that, and to make it extremely personal. Scott offers many ways of personalizing items as well as many items that can be personalized. These vary widely from trophies to plaques, name tags with your organization's logo included, cups, signs and more. If you have a special job that you want done right, Scott is the man to call. I have had a wide assortment of projects that he's worked on, and each time he provided perfection. I couldn't be happier or praise his work enough. Thank you Scott for all you do. You are a very honorable person to work with. I recommend you to everyone!

    Goodness, what a horrible person, the worst service one could ever receive. I wanted a design on a…read morebook, on a material he said he's never used before. He was very rude to my questions, when all I wanted was to understand the process, and make minor suggestions to give him a better idea of what I wanted. But no, he said he "knows what [he's] doing" Even though he clearly didn't. My design ended up poorly done, it was not finished, and got all up on my face and raised his voice when I asked him to finish it after telling me that was all he could do. What I wanted wasn't complex or anything out the ordinary, Scott was just rude and very disrespectful. Would never go to him again, and highly suggest anyone else wouldn't either.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.3
    (3 reviews)

    Love the new self service station for labeled packages. Employees are very courteous and…read moreknowledgeable. They are always available to help you with any issues.

    I took a package to this location Saturday, I was there for a while because even though two people…read morewere helping me, clearly they didn't know what they were doing, the package had and old label and they scanned the new label, old location was pinole and the new location where I wanted the package to go was Calexico CA, I received 3 text messages saying that FedEx had the package Monday I received a message saying that my package was ready to be picked up at the pinole store where I took the package, so I called FedEx talked to 6 people, all of them didn't know what they were doing but the last one told me that even though they are FedEx, they can't talk to the individual businesses I called walgreens (fedex is located inside walgreens) and I talked to a very nice person and explained that the package is supposed to go to Calexico CA, she said okay A few minutes later I received a call from the manager Mary Grace saying that the package was at the location, I try to explain that the package is supposed to go to Calexico CA and she said that the packages was there and she was super rude talking over me, she didn't even let me explain, basically she didn't care, did I said that she was super rude, actually she was extremely rude I when to pick up the package and had to take it to another FedEx What I learned of this experience is that fedex don't care and won't help you The second is that is if I want to be mistreated even though is not my fault , I should go to walgreens at 2750 Pinole Valley Rd Pinole, CA 94564 United States and ask for Mary Grace

    The UPS Store - mailboxcenters - Updated June 2026

    Loading...
    Loading...
    Loading...