Honestly, been going here for years. Ever since Mark left and the younger lady left everything has…read moregone downhill at this establishment. I recommend just driving the extra mile to pomerado Postal Annex.

Had appointment for finger printing and they cancelled. Made another appointment and the person who…read moredoes the finger prints didn't show up to work. They didn't call or email to reschedule. Wasted my time driving to their location. The owner doesn't answer the phone. Terrible. Do yourself a favor and go elsewhere.

You first walk in and the place reeks of air fresheners to the point of coughing. Then you are…read moregreeted , I explain that I need to UPS a 2 day letter . She thinks about it and asks if I'm going to mail it . Brilliant

Helpful service in determining postage and lowest cost options. Mailed several paper packages…read more Good hours for working people that can't make it to post office

Great location, close to my work and on the way home. Being in a little strip type mall there is…read moreplenty of parking as well. This location offers a little bit of everything. Printing, shipping, copies, and fax (yes that is right I said you can send or receive a fax). I have been to make copies, self service and very easy. I have also been to send a fax for my daughters college education, odd but it is hard to find a fax machine nowadays and rare someone actually asks for verification via fax anymore I find. I have had fliers and posters printed, very easy... place your order online and prints are ready really fast (usually same day depending on the time of day you submit your order). Last visit I had to send something back via FEDEX Ground for return. Again, quick and easy I was in and out. The staff is always super helpful and very personable and friendly. Prices are reasonable for printing and copies as well. If you need it, chances are this Fedex location has it!

Came to FedEx to just drop off a package. This FedEx is my go to, I got my Passport photo done here…read moreas well last year. One employee was busy with another customer, so a second person came and assisted me quickly and with a smile. I had a pre made shipping label so I was able to get scanned and my package attended to as I expected. Can't say it enough but this place is efficient and the employees are always ready to help when you have questions. I'll keep coming back here for the Shipping needs.

Thank you for quick service. Google maps doesn't show right but place is next to cold stone…read morecreamery. Postal annex / Fedex

Called around to a few places to livescan. Ended up coming here, to postal annex. They are located…read morein a large shopping center with plenty of parking. When I walked in I was immediately greeted by Karla. She was so sweet and first thing she asked me was if I was there to see her. I said i was there to livescan. She said "yup, I was waiting for you." We both laughed. The livescan process was so fast and easy. Great pricing! She walked me through the process and explained every thing. I was done within 15 mins.

The new owners are amazing! I have been in twice and can feel the enjoyment in the air. Great work…read moretransitioning from previous owners to you! I will be back for all my shipping needs, always! They take such great care in making sure my fragile little treasures make it safe. Thank you Michele and team!

Michelle and her team at UPS store Scripps Ranch helped us safely get my daughter's handmade…read morehanging cabinet all the way to Indianapolis. We so appreciate all the time and effort to help with the packaging and pricing to get this cabinet shipped. My daughter said the packaging was done very well : no damage to the box or the cabinet!! Thank you for the TOP KNOTCH service we experienced at UPS Store 3172

Great location. I swing by to pick up a UPS package that needed to be signed for. Being just before…read moreChristmas it was quite busy, and a lot of people shipping and dropping off Amazon returns. I did not realize I was in the wrong line. The employee kept apologizing to me but I said no need, it was my bad. Super nice. I hopped in the line up front for my package and the staff up there was equally as friendly and helpful. They had some great deals on print projects (a lot of cards being made it looked like). I don't have much need for office supplies nowadays but if and when I do I will go here for sure!

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

This was my first time using an AAA location to renew my car registration and omg.... super easy…read moreand convenient especially because I needed my tag right away. The wait was less the. 10 minutes. There's a 2.3% surcharge if you pay with a credit card instead of check or cash so go prepared.

They only care about sales. If you are a loyal customer for decades they ignore requests, drop…read moreyour phone call and are unresponsive the one time you need help. Switch right away and take every service with you. I wished I had earlier. They had a great reputation years ago but no longer about customer service.

Amazing service from Laura. We always come to this location because we know we can trust her with…read moreour packages.

Fantastic service! Anything you can possibly need for shipping and office work. Always ready to…read morehelp. Awesome collaboration with local businesses! You can do Passports! Fingerprinting! You can do shipping! Printing! Mobile Notary and now TSA check in! Every thing for a fair price and friendly staff'Highly recommend this place!

Quick and easy, notary service was used $15 bucks per signature…read more Clean store friendly staff

Been here a couple of times and always friendly and helpful in shipping my items safely and…read moresecurely!!! Helped me box and pack some home art and items to be shipped!!

SAM has helped me twice at the Westview Parkway FedEx office. There is no one better at customer…read moreservice than SAM. I am a veteran sales person and a compliment from me is from the heart. Keep up the great work. Very valuable team member!!!!!!!

I can always depend on the team at this location to deliver outstanding service for me. I've gone…read moreto these guys for presentation copies, packaging supplies, and obviously shipping. They always treat my projects like they're an emergency. Today I came to get some items shipped and I also needed a box for my unusual sized items. They were able to help me with this and it was no fuss. I know that my things are going to arrive safely and on time because they always do when I ship from this location. Bertha took care of me today and I left thinking how valued I was as a customer. These guys rock! Shout out to Miranda for trouble shooting my problem over the phone so I didn't have to waste a ride in if they couldn't help me. But, of course, they could!