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    The UPS Store

    2.5 (89 reviews)
    Open 9:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

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    Forbes #1  Best Customer Service

    I was welcomed into the store by all the employees. They were very cheerful and offered to carry my item to the counter for me. They made me feel comfortable and worry free. My shipping experience was stress free. They helped me get rates before shipping my package and found a good price for me. They offered to box my item and wrapped and stamped my box with care. I think I will keep going to this location by Bayfair because all the other stores Ive been to have been of no help and rude.

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    9 years ago

    Helpful 2
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    Photo of Karen J.
    148
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    10

    10 years ago

    Helpful 1
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    Photo of Anna V.
    13
    54
    2

    10 years ago

    I needed a live scan and was helped quickly and efficiently even though the office was full of customers. Thanks a lot.

    Helpful 0
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    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
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    12 years ago

    Helpful 0
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    Love this 1
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    Photo of M D.
    0
    104
    10

    9 years ago

    Helpful 1
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    Photo of R. H.
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    13
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    9 years ago

    Provided the requested service but was not friendly or helpful. Acted more like I was a bother than a customer.

    Helpful 1
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    10 years ago

    Business owner information

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    Local

    Helpful 1
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    Review Highlights - The UPS Store

    but once the gal was finished checking the customer out she continued to help me..

    Mentioned in 2 reviews

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    The UPS Store

    The UPS Store

    3.0
    (140 reviews)

    Terrible customer service. I asked the staff to place my return packages in mailers and attach the…read morelabels because the two packages were almost identical, and I didn't want to risk the labels getting mixed up. Instead, they placed the packages and labels on the back counter to be packaged later. This has happened to me before, and my packages ended up getting mixed up, which is why I made the request in the first place. What made the experience worse was the response from the employees. The woman assisting me and a tall older man with white hair behind the counter laughed and made dismissive comments such as, "Oh, come on! We're UPS, we know what we're doing!" Regardless of where you work, mistakes can happen, and customers should be treated with respect when they're simply trying to avoid a problem. It's not unreasonable for a customer to want a little peace of mind, especially when mistakes do happen. I took my other package and left. For reference it was not busy at all. I was the only customer in the store at the time.

    First time and hopefully the last time went in needed to print some documents set it in putting a…read moresign on top of the computer saying computer out of service they let me get into it and then they got all computers not working I said oh you don't have nothing else I can print on no you can send me the documents and I can print them for $5 plus the amount of pages that I needed printed Let's say looking at the computer they only needed to update their software but as I added service you can send it to me we can print it for $5 BS trying to figure out how to get more money out of you

    The UPS Store - shipping_centers - Updated July 2026

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