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    The UPS Store

    3.8 (137 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    6 years ago

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    S F.

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    8 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    13 years ago

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    14 years ago

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    6 years ago

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    11 years ago

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    12 years ago

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    7 years ago

    Michie made the UPS process quick and easy! I highly recommend this location as it offers notary, live scans and overnight shipping.

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    8 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    7 years ago

    The notary public is rude and doesn't want to witness because she said she doesn't know the people.

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    8 years ago

    Thank you Michelle for helping me !!! This place is like a nice local business.. great customer service

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    10 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    8 years ago

    Chris I always great help and very friendly! He has good suggestions for your printing needs as well.

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    8 years ago

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    8 years ago

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    8 years ago

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    Page 3 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Today I stopped in to return an amazon order and Chris was ready to help and got me out of there in no time.

    Mentioned in 33 reviews

    Read more highlights

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (147 reviews)

    I came here last week for 2 copies of one document. I don't go here alot so I asked the guy if he…read morecould help me real quick. He said he was busy with some print jobs, that he couldn't. My machine ended up printing 2 blank sheets and had a need a toner replacement message. So he ended up needing to come to my machine anyways. It charged me for 4 copies, but he did refund me for two that were blank. If he would have helped me in the first place maybe this would have been a better review. I usually go to Staples, but since I had time issue and the person I was helping lived closer to here, I figured would be better to come here. Would like to see better customer service here.

    So I'm here to report an experience I just had at this location. When I walked in the gentleman…read moregreeted me kindly and explained how to get the items I needed printed. As I was printing my docs, an elderly Hispanic couple walked in. They did not speak English. The gentleman who was kind to me previously was now very rude and impatient and was borderline yelling at these customers. What they were asking for was not difficult to understand. Mind you they are legal residents (not that it freaking matters) I know because they were there to make copies of their green cards. Anyway the worker offered very little support and then walked away. Keep in mind the store is empty. It's just me and this couple. I finish printing. They stood there looking confused so I helped them super quick they only needed a total for 4 pages printed. Do better FedEx. Hire people with a sense of decency. Dude literally went to vacuum a spotless carpet while I walked them through the process and helped them. Took me two minutes. Bro high key came off mad xenophobic. Unacceptable service from my perspective. Won't be back.

    The UPS Store

    The UPS Store

    (87 reviews)

    This UPS store is great!…read more I came to do a return one night and it was quick and easy to do. Great service was provided by the worker.

    I just left the UPS Store here in Claremont, and I feel genuinely disappointed with the level of…read morecustomer service I received. I was assisted by a staff member named Alejandra. While I completely understand that she's not being paid extra to go above and beyond but really your job is to push buttons and scan a barcode at a place of business designed to ship and receive packages? I made a very simple and reasonable request: I asked if she could help me lift a small package. I had already brought the item into the store using a cart, and it was positioned directly in front of the counter. I wasn't asking her to carry it across the store or do any strenuous lifting...just a quick hand to place it on the scale. Her response was, "I can't lift it, we're under medical orders." This was surprising to hear from two visibly young, able-bodied employees. It felt more like an excuse than a genuine restriction, especially when the task was so minimal. What was most disheartening wasn't just the refusal to help--it was the attitude. I wasn't asking for special treatment because I'm a woman. I was simply hoping for basic human decency as someone clearly about to give birth. The general demeanor I encountered felt dismissive, almost like "I'm not getting paid to do more than the bare minimum." It's not the first time I've experienced this at this location either. Even walking in with a box, struggling with the door while pushing a cart, no one offers to assist or even acknowledges the effort. I don't think it's unreasonable to expect that at a UPS shipping and packaging center, there would be someone available to assist with taking a package. That's the entire purpose of such a business. I didn't bring in something heavy, and I wasn't asking anyone to carry it across the store. I was literally already at the weighing scale and just needed help placing the item on it. The associate, Alejandra, said she couldn't help because she was under "medical orders" not to lift anything. While I can respect that some employees may have restrictions, it honestly begs the question: why would someone who can't lift even a light package or open a door for a customer be placed in a front-facing role at a shipping facility? If there are genuine limitations, shouldn't that be addressed through proper staffing or at least disclosed clearly? Maybe there should be a notice that says: If you need help lifting or handing off a package, please bring assistance. We're not permitted to touch any packages. That way, I could plan accordingly--because as someone who is 39 weeks pregnant, it's not safe or fair to assume I should do everything solo, especially at a location that advertises assistance with shipping and packaging. My expectations aren't outlandish. I expected basic, reasonable help in handing off a return. If that can't be provided, customers deserve to know up front so we can make alternate arrangements. This experience just doesn't align with what a "shipping service" should be.

    US Post Office

    US Post Office

    (162 reviews)

    Large easy to find post office in upland. There's a big parking lot, very friendly staff, and…read morealthough I was apprehensive about the long line (around lunch time)-- oh man, did this USPS surprise me with how fast and efficient they are. I typically wouldn't review a post office but because I was on a time crunch in between my work break-- I thought this might help someone else when selecting among the many local post office options. (Especially since I mail a lot of items and had such a bad experience recently at a location in South Pasadena so wanted to shout out this great one)

    This has been my main post office as I have lived in Upland for 25 years now. Most of the time, I…read morehave gotten decent service here. Not the fastest, but good service when I can finally get up to the service counter. On this particular visit, service was good as I just purchased a book of stamps and got an important letter that I mailed out for a rebate. It was lunch time so it took a while as their was only 1 employee helping at the service counter. Don't they realize not good to take their lunches during lunch hours when most people come in at this busy time? Also a manager or another employee a male would ask if anyone needs help, but did doesn't service the counter? I know this is an issue from a while back, but I wouldn't ever do express passport service here as I paid more money to get my passport quicker and it never came! I had to go all the way out to the Federal building in LA to get it and that was a fiasco as well. Do you think this post office would refund me any money for the express not happening as well as the mail service not delivering it? Heck no! I almost missed my planned trip back then. I try to stay away from here let alone any post office if at all possible. I don't like writing stuff like this, but facts. Sad.

    The UPS Store - shipping_centers - Updated June 2026

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