I'm pretty disappointed with my experience here. I uploaded artwork for four 11x14 prints and…read morespecifically noted in my order that I was concerned the image resolution might not be high enough for quality printing. I even said not to print them if they thought the files wouldn't turn out well because I could provide higher-resolution versions. To make sure there was no confusion, I actually went into the store in person and asked an employee to review the files before printing. I was told they would be totally fine. Unfortunately, when I got the prints home, they looked terrible -- blurry and low quality exactly like I had been worried about from the start. I then uploaded improved versions of the images and, still trying to be careful, uploaded yet another set afterward because I was worried about quality again. When I arrived to pick them up, they had already printed both sets, including the clearly bad version that I immediately asked them to throw away on the spot. Even though they were discarded right in front of me, I was still charged for them. In the end, I paid over $80 for four paper prints after all the reprints and confusion, which feels pretty excessive considering the circumstances. I understand they technically printed what I uploaded, and I'm not expecting them to call every customer about every order, but I made my concerns very clear multiple times and specifically asked for guidance beforehand. That's the part that's frustrating. To their credit, after I called and explained why I was unhappy, they did offer me store credit for a future order. However I'd have preferred a refund. I appreciate that gesture, but I still left feeling disappointed overall.

I've had J2 do two projects for me and they are incredible! I wanted a custom reprint of a classic…read moreCaravaggio painting blown up to 5' x 5' at the highest resolution possible and they gave me exactly what I wanted while giving helpful suggestions. Very affordable price for high quality work. They were also able to laminate a large, vintage map for me and scan it for a digital file. I highly recommend J2 for any print-work you need done!

Dropped off some Amazon returns using the QR code return…read more Service was great, they took the packages and scanned them into the system, and issued receipts for them. Staff was friendly, and helpful! Close by and convenient, and I suspect I will be be here occasionally.

horrible service. waited 20 minutes in line for the clerk to assist ONE customer in front of me. He…read morewas only sending one small box to Chile. All I wanted was two sheets of heavy white paper, so I could print a certificate. I finally left. The clerk never acknowledged us standing in line forever. Not going back.

My favorite office because it's in a good location and they have a self service check out and good…read morecustomer service too if you have to talk to somebody. In addition, they are open pretty late then most FedEx places

Dropped a return off, great people! Easy access for me, at the Fred Meyer shopping center off Hwy…read more14.

I've used them for printing my Xmas newsletters and they are awesome. Quick, good printing, and…read moreconvenient location to much of Vancouver.

I'm the marketing director for a local nonprofit and we use 9 cent for all of our printing. Their…read moreprices are by far the best we've found anywhere, and the quality consistently meets or exceeds our expectations. I frequently submit rush orders, and they ALWAYS get it my projects done within my specified time frame...sometimes even significantly faster than I asked for. They're quick to answer questions over email, even on evenings and weekends. Can't recommend them enough!

Sky is great, Kind, friendly and outgoing everytime I come here she makes my returns easy and…read morepositive' even when they can be overwhelming at times with the amount of stuff I bring in! Thank you

I brought in a birthday gift to send to my granddaughter in London. It was a large box of goldfish…read morecrackers that aren't sold there and she missed them! I paid around $15 for the box at Costco! The person at the register weighed and said a price in the hundreds. She suggested I take it to the post office. It was shipped for around $70 with tracking! I've also gone here more times than I care to admit returning items that didn't work to Amazon! They are always very helpful, even when there's a huge line!! I'm very impressed with how professional and patient they all are to everyone!

The employees at this location are the friendliest and most welcoming I've encountered at any UPS…read moreStore. I usually go to the location nearest my home (off Andresen and 63rd) , but the last few times I've encountered not so friendly service and attitude when trying to return an Amazon package. I've actually been charged $1 (cash only) to return a package, which is inconvenient since I hardly ever carry cash. I rarely have Amazon returns and the last one I had I dropped off at Kohl's. This time Kohl's wasn't an option. After looking at reviews, I decided to give this location a shot. It's located near Panera Bread off Hwy 99. The employees were friendly, courteous and professional. One employee actually held the door open for me as I retrieved my package from the backseat of my car. So nice! As I walked up to the counter I was greeted with a smile and asked how my day was going. I've never encountered this at the other store. I told him I just had an Amazon return. He said no problem, scanned my return QR code, then handed me a return receipt. Painless experience. No extra fees or hassle for my package return. This will definitely be the UPS Store my husband and I will use for future services. Highly recommend.

Tuesday, Sept. 8th, 2026-Arrived at 5:58 pm and entered UPS store to be quickly greeted by the…read moreemployee turning off the lights as I was walking through the front doors and saying loudly; WE ARE CLOSED (with an attitude). There were 2 employees working and no other customers in the store. I proceed towards the counter, then looked at my cell phone clock and read out load, no its 5:59 pm. The female/Hispanic employee rolled her eyes and proceeded to scan my 2 QR codes with sass. I live in Woodland and regularly visit this store with ease when I am traveling to Vancouver. Please teach your staff what good not even great customer service should look like and feel like. Open, means open...not almost closed! I have learned you can't teach quality customer service anymore-you either have it or you don't. Your customers have a choice where they do their shipping, and I will not be back to this specific location. Do better Miss Attitude!

Efficient and good communication. Professional staff. Convenient location. Recommend.read more

I love supporting a local business. This little print mailbox shop is wonderful. They're kind…read morethey're affordable. Their customer service is amazing. They're fast they're effective. I am so grateful to have this place so close to my house. You guys are the best.

Excellent customer service , they enjoy helping people. Everyone is very nice and attentive.read more

Jon was the best! Customer service was beyond my expectations and they did a phenomenal job on my…read moreprints! Highly recommend for all your printing needs!

Very friendly service. I have used them several times and have always been very satisfiedread more

My cat was missing for a month and the quality of my posters probably we're not helping me find…read moreher. When I stopped by Copies Today, the kind woman in the drive-through gave crystal clear pictures of my baby, and she even gave me extra copies to help my search. She also posted one of my new posters in the business window! I very much appreciated the kindness, and let me tell you, within three hours of posting my new signs same day, I had my kitty back in my arms. I'm so grateful! Thank you!

Simple and easy mail box service. Connie is easy to work with and helps you to know what the…read moredifferent rates provide for each box size. The stores shows it's roots there from the 1990s with eclectic merchandise. Rates for mail box rentals can't be beat.

You'd Save WAY More Money By Going To The Post Office, Very Pricey. I Believe The Manager Is Sue, I…read moreOverheard Some Nasty Things Being Said About Customers And Past Employees. Very Unprofessional.