The ladies here always get me back out the door quickly. Great service, and so conveniently…read morelocated right off i20!

I came to this establishment because it was the only one I can find on the Internet. The staff was…read morebusy helping other patriots my item was oddly shaped with no question. They boxed it up within minutes and gave me a fair price and let me know if I have any other shipping needs that they're here kind courteous, and pleasant to deal with.

This year my wife's company started using FedEx as her shipping company. Box and Go employees have…read moreall been very helpful with ensuring my packages are scanned and I receive a receipt. I never leave without a receipt, and that goes for FedEx, UPS and especially USPS. Thank you.

I never leave negative reviews for businesses. I typically just chalk a bad experience as a loss…read moreand never go back. However the lack of customer service and care when packages go missing after they accept them is wild. I'm out $400 after handing over two packages to these guys and the best I got was a, "we're just a third party processing hub, take care". I guess lesson learned.

The associates at this location are always helpful and accommodating! Despite the numerous amounts…read moreof Amazon returns, they great each customer with kindness.

Always there to assist their customers, with their shipping needs. Courteous, Knowledgeable…read more Helpful all ways.

Even though the website says they do, they DO NOT accept Amazon returns with the QR code…read more Rude about it as well.

Worst customer service why bother have a job to serve people when they don't like it,read more

Randy and Liz were so accommodating for my shipments. I was visiting from out of town and needed to…read moreship stuff back before my flight. They helped me get everything packed up and were very kind and efficient!

This location the staff is super helpful and kind. Quick and efficient place to do business.read more

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

The PASS postal located in South Arlington on the intersection of Cooper St. & Sublett is…read moreoutstanding. Each and every time I need to package and/or mail an item, these folks continually go above and beyond. The associates customer service focused and approach everything with a 'can do' attitude. I highly recommend the PASS Postal Services in South Arlington. This is a great operation worked by outstanding associated. I highly recommend....

I have been utilizing P.A.S.S for all of my shipping needs for awhile- friendly service and always…read moretries to get you the best price - diverse services available which makes this location a one stop shop-

So helpful and quick. Will come more often! Dropped off a…read morereturn and was I prepared. The man working was so helpful with what I needed. Thank you.

I've been here twice now, always have good and friendly service. Staff is attentive and prompt.read more

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Staff is less than enthusiastic about helping. They all have earphones and act like they think…read morethey're the secret service or something. I try to avoid Office Max except as a 100% last resort. I haven't been there in several years. Hopefully they've changed, but I doubt it.

The staff at this store might as well be non existent. No…read moreone offered to help at all, and once I was able to get the young man that worked in the printing department where I needed help with the scanner, he didn't know anything about it