Great job purging, draining and cleaning our hot tub. Will use them again next year!read more

If you're shopping for a hot tub and want a very knowledgeable, no-pressure buying experience, ask…read morefor Liam at Spa & Sauna Company. I've honestly never left a review on Yelp or Google before, but this experience was so good that I felt compelled to share it. I recently purchased a hot tub for my family from Spa & Sauna Company, and Liam made the entire process exceptional from start to finish. Before visiting the store, I had done some research on the type of hot tub we wanted, but once you start looking seriously, the number of options becomes overwhelming--different brands, sizes, salt systems vs. traditional sanitation, lounge seats vs. no lounge, installation considerations, maintenance, and more. When I walked into the store, I appreciated that I could browse for a bit without anyone immediately approaching me with a sales pitch. At just the right moment, Liam came over, introduced himself, and let me know he'd be happy to help if I had any questions. What followed was honestly one of the best sales experiences I've ever had for a major purchase. Liam took the time to really listen to what I was looking for. He walked me through several options and clearly explained the pros and cons of different models--including both less expensive and more premium options. At no point did I feel pressured toward a particular model or add-on. The conversation felt informative, relaxed, and genuinely helpful, and it ultimately helped us find the perfect hot tub for our family. But the support didn't stop after the purchase. Liam helped us think through the best location on our deck for installation, worked through the delivery logistics quickly and smoothly, and has continued to be available afterward to answer questions. As first-time hot tub owners, we had plenty--everything from chemicals and temperature settings to water balance and general maintenance. Liam has been incredibly responsive and helpful through all of it. We've now had the hot tub for about a month and our family absolutely loves it. Like I said, I've literally never written an online review before, but this experience deserved one. If you're looking for a hot tub and aren't sure where to start, Spa & Sauna Company has a great selection--and if you want someone knowledgeable who will guide you through the process without any pressure, ask for Liam.

Long overdue review. Anthony and Coral pool are great to work with. They offered extremely…read morecompetitive pricing, communicated all aspects of the project and delivered the pool remodel on time and on budget, which included coordinating with another landscaping contractor who handeled the pavers around the pool. Im greatfull that Anthony recommended me going with a saltwater pool and the automation, those have been wonderful upgrades. Pool was remodeled in 2019 and still looks great.

Initially, they were very professional and courteous. We worked with the son to pick what we…read morewanted. My husband said the father seemed to be very knowledgeable and honest when he came to quote. We paid the $1000 deposit and the start date was scheduled. Day one seemed to go well. However, from day two until the completion of the pool, their communication sucked. There were multiple days that they just didn't show up with no notification. We didn't hear anything until we reached out to them wondering why the no show. They claimed they had emergency jobs that pulled them away. We can understand that, but we would have liked a courtesy call. We had a scheduled date to get our house painted thinking that the pool work would be done, but due to all the missed days, it wasn't. So we pushed back the house painting a week. Come to find out, Coral Pool said we SHOULD get the house painted first. If we had better communication from them, we would have known not to push the painting back a week. Most communication was through text, which is fine, but this was not the experience we expected since they were so easy to work with in the beginning. Ultimately, the pool looks beautiful and everything seems to be running fine. I am pleased with the final out come. I am not sure if I would recommend.

If you are looking for someone who is knowledgeable and honest, you should go to John. Don't be…read morediscouraged by a few one star reviews on here...look at the work he did and the FIVE STARS reviews from all of his clients, it speaks volumes. At first, when I called him, he said that his work is expensive. I felt a little uncomfortable and thought that how does he know how much I am willing to pay for this project. But then I realized that if someone who is brave enough to say such a thing, he must be good at what he is doing. Besides, I believe in "you get what you paid for". So I called him right back and explained to him what I wanted to do. He came to my house the next day and spent a good amount of time inspecting the property. He did not give me a quote but said it is not worth doing what I wanted to do. He gave me advise on alternative solutions and provided valuable information that I would not have known otherwise. After this experience, I feel like John is the only one that I would trust to do work for my forever pool. He takes pride on his work and once he takes on your work, you know he will turn your pool into a masterpiece.

We were going back and forth on exactly what to do with our 1970's pool. Initially we were just…read moregoing to have the interior replaced, including the tile. We got pricing from Adams Pool and AquaGunite and they were both very close. After speaking with my friend about his experience with John, I decided to meet with him to discuss other options. Let me start by saying, comparing Stonebridge to companies like Adams, Royal, AquaGunite, etc... is like comparing apples and oranges. They are not on the same level. Think of it like comparing a Ferrari to a Honda. John had a vision for our pool and although it entailed much more work and money than we originally figured we ultimately ended up going with John for our project. John was clear in communicating pricing, time frames, sequence of work and would always answer the phone when I called. We ended up adding and deleting scope and John was 100% fair in his pricing for both additive and deductive change orders. Believe me, I scrutinized everything.... John provided very fair and honest pricing which is hard to come by these days. The finish product is truly incredible. Stonework is flawless, pool design is off the charts, and the sheer power and performance of the equipment is unbelievable. The waterfalls, LED lighting, spa jets, spa fountain, in floor cleaning system, solar system, redundant in wall returns, travertine decking, and diving rocks are something I could have never imagined nor do I think any other pool builder I talked too could have imagined. John also got through the Woodside Bldg Dept which is no easy task! Now all this comes at a price so if you are looking for a bare bones, cheap pool installation / remodel contractor, John is not your guy. However, I feel like John's pricing is fair for the work he provides which again is above and beyond anything you will see from the big box competitors. Unmatched workmanship. Here are some details of our project. We have a free form, 35,000 gallon pool with a separate spa that overflows into the pool behind boulder wall. The scope of the project was a complete remodel which took about 7 months (majority was the stone work not the actual pool) to complete and included the following: 1) Demolition of existing spa, raised pool wall, and interior plaster, decking, piping, etc.. 2) Installation of new spa at opposite end of pool. New spa included (4) new in floor cleaning heads, (6) upper jets on separate pump with dedicated booster pump, (4) lower jets on separate pump with dedicated booster pump, fountain on separate pump, and new LED lighting. The power of this spa is amazing. I have been to numerous spas/hotels and I have never experienced the type of power this spa has. Oh, I forgot to add that the spa is located 115' away from the equipment room. John's plumber Raphael did an incredible job with the plumbing and equipment installation. He usually needs 28' of wall space for the amount of equipment we had going in. We only had about 1/4 of that space for him to work in and he somehow did it. Pumps are on custom stands, etc.. Really impressive plumbing job. 3) Installation of boulders on 40 lineal feet section of pool. There were about (25) boulders that varied in size and shape. They smallest weighed about 1,500lbs and the largest was almost 10,000lbs. Within the boulders we have (3) separate waterfalls that are on a dedicated pump and return. John personally placed and arraigned the boulders and they look amazing. The waterfalls are classy and functional. It is a very natural look. 4) Installation of new raised pool wall (approx 80 lineal feet). This was a serious undertaking and John and his crew did not cut corners. They epoxied the rebar in to the existing pool beam both horizontally and vertically. Compared to the previous wall that was cinder block this thing is bomb proof. And needed to be since we added almost 50,000lbs of boulders on top of it. 5) Install pebble tech finish, solar, in floor passive heating/cleaning heads. 6) Installation of new 10' diameter beach entrance with built in umbrella stand and multiple in floor cleaning heads. This really gave the pool a unique look and tied the raised wall / stairs into the pool like never before. 7) Installation of roughly 2,000 square feet of travertine as well as 2-1/2" bull nose for entire pool coping. John told us all the benefits of Travertine and I must say that after using the pool the past few weeks, everyone is TRUE!!! It is very smooth to the touch yet not slippery at all when wet and stays unbelievably cool to the touch even after hours of sunlight beating down on it. Glad we listen to him... 8) Installation of travertine over the top of existing stairs - there were (13) steps that were about 10' wide each. This took considerable time as each step needed to be chiseled down to accommodate the new bull nose. It came out looking incredible and was worth the time and mone

Responded quickly and they quoted me with a great value. I'm excited to work with them.read more

We have a custom built-in spa that is on a hillside home, where there are 42 steps to reach it. It…read morehas been a challenge to find a knowledgeable spa maintenance professional, let alone someone willing to deal with the stairs, until we found Johnny. Johnny has been a great communicator, letting us know what we needed to do on our end and got our spa in tip top shape.

The project leader/Jeromy was on top of everything from the beginning to end. I am very happy with…read morehis willingness to do the fine job. The pricing is very reasonable and of course I will use them again. Thank you so much to finish the project exactly when I wanted ‼

Since this was our first time building a pool, we met with at least three different vendors…read more Royal's showroom was a great place to see their amazing craftsmanship and all the options we could choose from. Plus, our friends and neighbors gave us some great recommendations, which really sealed the deal for us. We started by meeting Mike in sales, who walked us through everything upfront and showed us all the different options. Then, we got to meet several team members as the pre-build process went on. Once construction kicked off, we were assigned a lead onsite, Manny, and for the office, Auria. Manny and Auria were fantastic, explaining each step clearly and answering all our questions. They even quickly fixed a little issue with the tile installation. After the pool was built, Jay helped set up the equipment and explained all the features. We're so happy with the process and the final product. Thank you, Royal Pools!

Ernie's Pool and Spa supply not only had the part needed in stock but they also FaceTimed me to…read morewalk me thru the install process. Very knowledgeable and the issue was fixed in no time due to their top notch service and availability!

We had Mauricio over to provide a quote to resurface our pool, update the coping, andbring our…read moreheater online connected to an app. He had all the info we needed, including available surfacing and stone. We asked if it was possible to complete the job in 3 weeks so we had a new pool in time for our son's 5th birthday party. He said absolutely and the crew was out that day to drain the pool and get things started. They worked every day with a big crew to ensure the pool was ready on time. Thank you Mauricio for the great quality and customer service, but more importantly for finishing on schedule and on budget! Would highly recommend Ernie's Pool for any pool (and landscaping!) needs.

REPAIR MASTERS Called Wednesday afternoon; my hot tub was…read morefully functional by Friday afternoon!!! Heater changed out for four bills, best service and price in the area!

Didn't purchase anything from them...yet…read more We own a 15' Master Spas Swim Spa. I came to Yelp looking for a company that maintains the hardware and services our area. I mis-read the company here and thought Pacific Coast Sauna and Spa did that. While I was writing down the number to call their office (the number list here is for the owner's cell), he called me back. I was incredibly impressed by the conversation. There was zero attempt to sell me something I didn't need AND he coached me for things to consider in the future...even telling me how to expertly do what they do. So, if you're looking for servicing of your water...these guys can help. If not, they will professionally give you an appropriate reference for what you may need that they don't do. That's customer service!!!

Staff very nice and helpful. Not sure what we want yet, but we understand the options etc.read more

I'm spending the next week or so to get all my notes and history in line. I will post the entire,…read morehorrible experience I've had with this company. It's been a 4 year nightmare. From initial installation to scheduled care to random maintenance, it's something out of a movie. Tonight put me over the edge. My daughter and her friends wanted to use the hot tub. It's been a 4yr circus with this company. Tonight, I had to disassemble the arm to open it (it was broken at one end and wouldn't open.) Then take the cover off and put it on the ground to let them all fit. Then, ask them to help me put the cover back on, and then reinstall the arm. I travel a lot so my return home and hot tub time is important to me. I also have a very bad lower back, so it is also therapeutic for me. Will post again when I get the timeline, service calls. And everything else listed. This hot tub is relatively new.

Clean store with decent amount of supplies. Limited with specific items like various vacuums and…read morehoses that would service larger/deeper pools in general. Nice customer service & helped with what I was looking for.

Here I am again writing a glowing review for Leslie's Pool Supplies and Service. Tamara always…read moreacts in a helpful and positive manner. She consistently informs me of the best deals and practices to maintain our pool. William is just as helpful and both of them have good humor about themselves in a very mindful way. When I had to replace our filter/cannister, I used their service department. Keith was always prompt, effective, and diligent about the work he performed. I also was steered to the best deal and manufacturer for the system. I highly recommend this company due to the level of service and honesty of their employees as well as the products sold.

I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

Finding a reliable pool service has been a massive pain point for several years. They have ended up…read morecosting a lot of money when I had to replace equipment that they broke due to poor handling or bad maintenance. Glad to have found Freedom Pool Service who seem professional and courteous. Alen did a great job with the repairs. Fingers crossed that they are the answer to my prayers when it comes to good maintenance as well.