1. ThirtyTwo

1. ThirtyTwo

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Lake Forest, CA

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ThirtyTwo

2.0 (3 reviews)

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Road Runner Sports

Road Runner Sports

4.2
(494 reviews)
2.9 mi
$$$

Joshua was the absolute best. He was very kind, attentive, and listened to my wants and specifics…read more Grateful for his service and help today. Thank you, Joshua!

I went into Road Runner on Tuesday to buy a pair of cross training shoes. I was paired with Gary,…read morewho was in training. I left with a pair of Reebok's. I got home that day realizing the fit was too narrow/tight for my high arched feet and made the decision to rerun the shoes. I went into road runner the next day, Wednesday, to return the shoes. (mind you I did not buy the membership because it was $19.99(?) plus $49.99 annually on top of the already $160 shoes.) This is when I was told by a manager named Alexis, that I had worn the shoes - when I in fact had NOT worn the shoes besides trying them on in store- and he wasn't going to give me my money back. I told him that he was wrong and needed to give me my money back. He gave me my money back very reluctantly ensuring me he didn't believe me. He told me he remembered me "not buying the membership" and that he remembered the shoes being clean and unworn on Tuesday. I left the store in tears over the interaction. Later, once I had calmed down, I realized I had taken photos of the shoes in store on Tuesday prior to buying them. It came to my realization that Gary and Alexis had sold me the floor sample shoe without telling me and then proceeded to blame me for the shoes being worn. After being treated so poorly, I will never be going back to road runner.

Photos
Dog event! So cool!!
Dog event! So cool!!
Shoe sizing
Shoe sizing
Road Runner Sports

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Lululemon

Lululemon

2.8
(95 reviews)
6.3 mi
$$$

I went in to get my pants hemmed and the educator who helped me was dismissive and unhelpful. At…read morefirst, I gave her the benefit of the doubt, but after seeing how warmly and attentively she treated the other customers (both older white women), it became clear I was being treated differently. The interaction left me feeling uncomfortable and unwelcome. I later found a review from another woman who raised similar concerns about discrimination at this location, which only reinforced how I felt. When I asked for the educator's name, she told me employees couldn't give out their names, but customer service and other employees later confirmed that wasn't true. Based on my experience, if you're not white, I would think twice before coming here or at the very least, avoid the blonde gal who "helps" with hemming.

This is probably the worst Lululemon store I've ever been to so far in California. The store is…read moresmall but packed with merchandise that looks untouched. And that's for a good reason because the store associates makes it very very obvious that nobody's welcome. I went in there to do an exchange of scubas and other shirts. I ordered sizes that were too big or needed extensive hemming online. So it was just better to just get a smaller size of everything. Before I even got around getting over to the cash register to set my items down, the manager spent some good time ignoring me in line when there was no other customers in the store or getting rung up. She was busy gossiping about another customer who had according to her, had no business at a store like Lulus. I found that really offensive and made me feel entirely uncomfortable and uninterested to shop there that day. Once she decided to finally acknowledge my existence after standing there for good 5+ minutes, I felt admonished by her asking me what I was there for. Oh come on! Surely I must be there to just stand and watch her interaction with other associates for no reason. Definitely not there to shop or have any business to do like exchange or return items. LOL. She also went ahead and asked me whether I have a receipt for the items I was carrying. I told her I wanted to do an exchange and drop off pants for hemming. She insisted that before we even talk about that, she needs to see proof of purchase which I never refused to show. She had a very combative attitude towards me that I have no idea where it came from. Her tone of condescension and attitude were unwarranted. I told her to let me set my stuff down on the counter so I can get the receipt out. She couldn't grimace and not have issues with that either. I have no idea where she was expecting me to set the stuff down. The floor? She even called for 2 other associates to come help and backup the register area. Wtf lady? What did you think I was there to do? Might as well call for mall security and 911 too at the rate she was going. SO RUDE AND OFFENSIVE. I have NEVER had a store experience like this before. As I was getting my phone out to show the receipt, she said to me, "So you're gonna RETURN all of that?? We only allow returns if it's unworn and have tags on still" I didn't even want to bother correcting her that I was actually there to exchange all the stuff and had pants to hem. Most of the items were still in the clear plastic bags and I didn't even try them on because I had duplicate sizes of the same ones that I tried on already. So I had no reason to open or touch them. Talk about the items unworn and tags still attached with proof of purchase! She can eat the $700+ loss in sales from that hour from me returning everything instead of exchanging and most likely willing to purchase extra stuff. My budget that day was extra $300 on top of the original purchase to refresh my wardrobe. I lost more than 45lbs in the past year and went from size 12 down to size 4/6. I had some clothing shopping to do alright and I would have been happy to do so there and then. I initially thought it was nice that the store wasn't crowded and everything looked organized. I just wanted to get the f**k out of there by the time the manager had to begrudgingly open the clear bags and scan the said unworn and tag still attached items. She can't refuse to let me return the stuff when I do have proof of purchase + unworn tags still attached items could she? Her associates also needs better training. Customers aren't deaf or blind. They can hear you perfectly fine especially when you talk about them RIGHT IN FRONT OF THEM. Gossip about them after they've left the store if you absolutely must. I understand English and can speak it just fine. "Why is she returning all this??? Must have been too small on her" Finally she got to the bottom of the pile with my two Softstreme pintuck pants I brought in for hemming. "You can't return THIS because it's not on the receipt and has no tags on" She looked oh so gleeful and vindicated. No kidding Sherlock! I responded, "that's because it's from a different transaction and I brought it in for hemming" I'm not sorry one bit for returning everything that day. There are other Lululemon locations like the ones in Irvine or South Coast Plaza with much better customer service. I can't believe a Lululemon location like this even exists the way it does. Once the whole transaction was finally completed and over, she instructed me to go to the fitting room for hemming. "We don't do that here at the register" I told her I'm going to get that done elsewhere and walked out. I highly don't recommend anyone to go shop there unless you're into having a bad day.

Photos
Cute workout apparel
Cute workout apparel
Outside
Outside
Lululemon

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The Best Screen Printing & Embroidery

The Best Screen Printing & Embroidery

4.7
(262 reviews)
42.4 mi
$

TBSP&E helped me get some apparel print work done with an incredibly tight turn around time. They…read moreexceeded my expectations with the quality of their work and Steph was a delight through the entire process. Will absolutely be going back. N

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

Photos
Custom Screen Printing
Custom Screen Printing
3D Embroidery on Hats
3D Embroidery on Hats
Multi Color Screen Printing

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Multi Color Screen Printing

ThirtyTwo - sportswear - Updated July 2026

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