Got my wedding dress preserved here and my reception dress clean. It was recommended by friend and…read morealthough it was quite a drive from Laveen, it was worth it. They have the most affordable preservation that I could find in the valley. The husband and wife who own this location, not only were professionally but very kind. It took less than two weeks, I was impressed with the turn around. Although it's a drive, I'll continue to use them for my dry cleaning needs. Wish I had found them sooner!

It it super painful to post this review because my husband &I have gone to this dry cleaner for…read moremany years. We live nowhere near this location & we still have gone out of our way for over a decade & given them our business. We gave them our business during the pandemic-- because we believed in helping out local businesses & truly, we thought they appreciated it. I don't know what has changed & I have sat on this draft for over a month waiting for this dry cleaner to return a call over a ruined scarf-one that they know that they damaged; one that they either have chosen to ignore, or just have forgotten about. I will start by also stating we like the people who have always ran this location &I don't understand what has shifted so drastically in the way they do business & treat customers. BUT there has been a shift in many ways. I'll start with what has caused me to post a negative review . In November, I sent in our clothes via my husband for our weekly dry cleaning & one for alteration. My clothing was picked up about a week later & when my husband got home it home , I checked it , something I had started doing due to some other errors mainly with alterations that I had let go. The designer scarf ( Coach) had a safety pin in it & it had caused pin holes along with several snags. I noticed it immediately.This scarf was bought about 3 months prior &I like to take it on my business trips - it's a casual, small easy 'bandeau' scarf. I took some photos & called Martinizing as soon as I saw it. I was asked to text her the photos of the scarf. I sent the photos to a different number & she acknowledged the damage. She insisted over and over she could make my silk scarf right again. My husband took my scarf in a week later since we had been customers for so long we decided to give them a chance. The 'correction' took another several days & when my husband brought this scarf home some of the pin holes were gone now but the scarf was still damaged & again, not in the original condition in which it had been dropped to Martinizing in November. I called Martinizing -- my call was declined. I called again. It didn't go through. I called a third time and this time I left a voicemail advising them of what I expected now that I had given them the opportunity to 'fix' my damaged scarf over three weeks ago. I gave them til after the holidays considering they may be busy too call me back; no call back. I emailed the Martinizing corporate office-- again no response. I have now reached out to try and recoup the damage to a relatively new scarf that was a staple piece in my business attire via the Better Business Bureau and within two hours I received a response stating that I 'had sent the original damaged photos rather than the ones they 'fixed'. I was only allowed on the BBB site to upload so many MB of photos; I figured it was important to show the original damage caused to my scarf. I actually uploaded 3 of the before and 2 of the after. All show the damage. In their response on BBB they state that 'the manufacturers care tag was missing'; so they acknowledge damage but do nothing? No one discounts that but if you as a dry cleaner can't properly dry clean a silk scarf without putting a safety pin in it & possibly ruining the silk without a tag attached, then it was up to you as the business to reach out to the owner, (my husband or myself), as you had in the past when you had a question about clothing dropped off (and that had been done via text or call!), and ask!.. this time, that was not done. I also found that ironic that a knee jerk response was given to the BBB considering that Martinizing had a voicemail from me on 15DEC. that they did not return to either me or my husband. I asked for our dry cleaning bill to voided or the cost this scarf-- both about the same in cost. Not unreasonable.Please tell me how it is you can drop off something in perfect condition to be cleaned- it comes back damaged- you reach out to discuss options with the business who caused the damage & they ghost you & gaslight you in messages as though it's your fault? How does that happen? I have now reached out to the Attorney General's office. I am so disappointed in how they have handled ruining an item. I am not the first nor will I be the last customer who has an issue. I think in the cost of doing business it's in how you handle it. The cost of losing a long time loyal customer to me, is more costly than admitting the mistake & making it right. An apology goes a long way when it was the business who ruined an item of a loyal customer. I guess I learned a lesson in loyalty.. I hope the $125 Coach scarf is worth how bad it looks that you were too pride driven to say you were truly sorry - call and apologize and use the words, "how can we earn your trust back?" So incredibly sad.

Biggest rip off ever. Charged me about $400 dollars for 3 suits and two dresses. Never heard of…read moremore outrageous pricing from any other cleaner. There are plenty of other options nearby that will do the same job for a fraction of a price. My mom was a loyal customer here and has been getting ripped off by them for years. Steer clear

Provided quick pick up & delivery service. Within 24 hours!…read more I had a large work project for which I needed a quick turnaround of Wash & Fold for bedding, and they did a fantastic job!

This place is AMAZING! They are truly miracle workers. I brought in my wedding dress after having…read moreit altered elsewhere, and the previous tailor's work was far from professional -- my dress desperately needed some TLC. The team here worked magic and had everything done within just two days! They cleaned up the seams, perfected the bustle, added an invisible zipper, and completely transformed my dress. It looks phenomenal, and I couldn't be more grateful. They also tailored my maid of honor's dress, and she hasn't stopped raving about how perfectly it fits. You can tell everyone here genuinely cares about their craft. Their attention to detail, kindness, and talent made all the difference -- I can't recommend them enough! Not to mention the value for what you get is extremely reasonable!

I've been looking for a place to get my pants hemmed that wasn't super expensive and my dry…read morecleaners recommended this place, it was only eight dollars for both legs and they did a great job. I'm definitely going to have other clothes altered here!

Been going to Tony's for 25 years. Fast courteous reliable perfect outstanding service always…read morefamily owned treat me & my family like royalty. Tailored service top top tier. Great staff love Tony and LOVE MOMMA. The best of the best !

Had a last minute dry cleaning needed for my suit for a destination wedding. They made time for me…read moretold me to come in had it done by the early morning so I could catch my flight. Was in such a rush they said just pay when you come back. Service like this is never seen anymore and was truly appreciated. Shout out to the owner for his generosity and Leslie for all her hard work and putting in the extra effort. Definitely my go to dry cleaner.

They did a excellent job on the red satin top i brought in…read more And referred me to a fabric specialist in Scottsdale.

Can't really give them a rating because they don't offer what I needed but if you were curious if…read morethey cleaned bags/purses they do not despite their sign saying they clean suede & leather.

Hard to trust a new cleaner, so I just stick to the one that has never let me down. One of the few…read morebusinesses, not food related, that I drive out of my way to use. They can usually clean other cleaner's disappointments.

Top Notch Cleaners. Great Value. No BS, just clean clothes. I am a 42 year custom clothier in…read morePhoenix metro. One of my top places to refer clients to. If you call me i will tell you all the reasons why, 602-448-0089. Matthew Ziccardi Richard Kay Clothiers / Ziccardi Bespoke https://www.instagram.com/richard.kay.clothiers/

quality service, i have been coming to regal for years and have always been satisfied with the…read moreservice i receive. Dave the owner is a verry knowledgeable and willing to help.

I brought this brand new polo shirt into the dry cleaners. I have been coming here for years by the…read moreway. They damaged it and then said that it was damaged when I brought it in. Why would I bring in a damaged shirt to be dry cleaned that makes absolutely no sense. The owner never bothered to even call me and just sent my damaged shirt back with this note. Unfortunately, I will be looking for a new dry cleaning company.

This place is the best. They always do an excellent job cleaning tough stains, and have provided…read moreexpedited turnaround.

Years ago when I was working in the corporate world I always used this cleaners.. Since I'm not…read moreworking I only on occasion used Maroney's. I came across an ad for comforter cleaning for $20, so I thought I should try it again. First one was great so I brought another one in along with two king size pillow shams. I was asked the size and I knew the shams would be extra. When I picked it up they said it would be $60 ~ so that would be $40 for two shams. The girl said it was a blanket. Blankets don't come with sham's. It was a quilted comforter and not a blanket, nor did it appear to be anything other than that. I am not happy with the service or the customer service I received. The old Maroney''s is long gone.