After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

This is the only place we have taken our computers to. He does a wonderful job. As far as we are…read moreconcerned he is better than any. We highly recommend him for others and he is fair priced. Nice guy, nice work.

Come here when you need the big guns…read more My Macbook Pro broke down, badly. He said he had 30 years of experience and by the time he was finished repairing it I believed him. I also appreciated his commitment to lifelong learning, being excited to work on a problem he hadn't seen before, which turned out to be a physically melted wire on the hard drive itself that was probably caused by a dust particle shorting it out. I don't think other computer repair places could have diagnosed and fixed my issue as quickly, and would have probably just given me the "you're better off just buying a new computer" line. For the amount of additional painstaking work of saving some of my files the total bill was very reasonable. My only regret that time was buying the additional RAM space he offered to put in while the computer was disassembled, which as far as I have noticed has only speeded up the boot up. If you already are pretty happy with your computer speed then save 60 bucks and skip this option. Two weeks later an internal cable gave out. Again he came to the fast and reasonable rescue and was able to improvise.

Honest, knowledgeable, hardworking. It is worth meeting them in the Jack-in-the-Box parking lot to…read morehand them your machine so that they can fix it. They make smart decisions in your favor, honor their commitments even when it takes thrice as long, and communicate far better than most computer jocks. Finding them has been an enormous relief. If they tell you a price, take it from someone who once managed the IT that enabled the management of ten figures of people's money: Pay what they ask and feel good about it. If you want to buy a new machine, pay what they ask. You will get fair value. I liked everything about them. Is it too bad they got out of the retail location? Sure, but these are the times. I'd rather have them as they are than anyone else with a storefront. I just hope they keep doing what they do.

My 2012 laptop was running loud and slow; I didn't and couldn't get a new laptop right now so I…read moresearched computer repair and found Pace. They are still working during this pandemic. Told David my problem, he said he could install a new SSD and that would make it much faster and also clean out the fans and that would help with the loudness. Dropped my laptop off around noon and at 6 PM got a call it was complete! Picked it up the next day and wow, it's like a brand new computer! I don't use my computer for much... MS Office programs, internet, etc... but it boots up so fast now and all programs run optimally. Also, they have a lockbox and no contact servicing right now.

I can't say enough nice things about this place. I used them once a couple years ago and were…read morehoping they were still around. They were! Dropped off my old school desk computer that apparently needed a bunch of updates. The owner even dropped it off on his way home! Service doesn't get any better than that. Thank you!

I recently took my desktop computer here because of some hard drive issues. At the recommendation…read moreof the owner, we decided to just upgrade to a new laptop instead of trying to fix everything on the computer. I appreciated that he helped us pick out a laptop that fit our needs and stay within our budget instead of just doing a bunch of repairs and charging us an arm and a leg to fix an outdated system. The cost to diagnose the computer in the first place was very reasonable and fair. We just got our new laptop today and I will for sure bring it to this shop if it ever needs servicing.

My son's self-built computer stopped working after accidentally getting bumped. We couldn't figure…read moreout what was wrong, so we reached out to Scott at System N Software. He had it fixed the same day, within a matter of hours! Not only did he figure out what was wrong, he noticed a wiring issue that was causing problems with the graphics card and fixed that as well - all at a very affordable price. We will be reaching out to System N Software again anytime we have a computer issue!

From the owner: We know sustaining your home and business computer mainframe is important to you - Fitting you with…read morethe right systems and the right software that best meets your needs. We provide home or business networking installations that will help individualize your work space. We help to build stronger computer networking by providing advanced troubleshooting and resolutions to allow your computer units to run smoothly. And, we do custom builds - tailored to you. We're available for you and your technical support!

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!