So I struck my front drivers wheel on a median because I took my U-turn too tightly, and I was on a…read moreroadtrip at the time, so I was about 5 hours away from home. After getting my tire swapped, I came here for an alignment because I knew that had gotten messed up too. I actually almost went to a different location, a chain, but I saw this ma and pop spot on the map and it had great reviews about their service and my priority that day was to be in and out as soon as possible. They delivered. They were kind and friendly, they took my Camry up immediately and got to work. They had a waiting room with water and coffee and very comfortable sofas. I was on the road again in less than an hour, and I wasn't mad about the price either. They saved my whole day, so thank you guys!!!

I had a terrible experience with this business. I got a nail in the driver's side rear tire on my…read moreAudi. I took the car to Audi in T.O. and they discovered the nail and recommended I bring the car to Tire Man. This was May 22nd, 2026. I arrived at Tire Man and explained the situation to the counter person wearing a white shirt who looked like a manager, and he said they would take care of it. I see people commenting on Yelp how great this business is and how they repair/patch tires often without charge. Well, they charged me $30. I was not offered or provided with a receipt. The very next day, May 23, 2026, I was out driving and the tire warning light came on. I took it to the nearest tire shop, which was in Camarillo. They examined the tire and sprayed it with some solution and showed me that the tire/patch job that Tire Man had done was leaking air. Furthermore, they explained that 1) they would never charge for a patch and 2) a patched tire can't be re-patched for the same puncture. This was after 2pm on Saturday and Tire Man was closed. It's Saturday before a long weekend and lots of tire places are closed, closing or don't have the tire(s) I needed in stock. And I absolutely needed the car for a weekend trip to Paso Robles. So, the tire shop in Camarillo filled the tire up and called shops around T.O. and located a shop that had a replacement tire that would work. I drove to America's Tire in Thousand Oaks. They had a random one-off tire they could sell me, but explained that could and probably would set off the Audi Quattro traction control system. They strongly advised I buy two matching tires (albeit it not the original spec tires on the car, which neither they nor anyplace keeps in stock). So, I ended up buying two new tires from them for $1170. Tire Man incompetently performed a faulty repair/patch that failed (and evidently didn't check the quality of their own repair or they would have detected that it was still leaking air). I have had tires on various cars patched over the years, and this is the first time a patch fails. I returned to Tire Man to discuss with owner/manager Carey, who asked me to see the patched tire (as if I'd be driving around with a dirty, leaking unmounted tire). He basically told me to pound sand.

Yesterday I ran over a metal rod on the freeway and I had two flat tires and two messed up rims. I…read morelooked at the clock and all tire locations were closing in 20 minutes. I called this America's tire location and they were willing to stay open a little bit later just help me out. I got my car towed over there. They replaced both tires, and I also upgraded all of my rims in the matter of 20 minutes. This is the only time I've ever gone to a tire place where they were able to do such a fast turnaround time. Not only that but because I had America's Tire insurance upgrade from before, the value of the replacement didn't break the bank. The people who helped me was Joseph, Omar, Jeffrey and Ivan. Without them, I would have been carless today and out of business for today since my entire business is mobile. Thank you all and God bless yall

I came to America's Tire due to a low tire pressure light. Joshua helped me right away with…read moredetermining that one of my tires was actually flat. He got me right on the schedule and explained everything very well to me. Excellent service and value! I highly recommend coming here if you have any issues with your vehicle's

Had a great experience at American Tire Store in Thousand Oaks. Robert helped me out and was very…read moreprofessional, courteous, and knowledgeable. He was able to quickly find the hole in my tire and get it repaired, and he also gave me some helpful recommendations on the condition of the tire and when I should consider replacing it. The whole experience was quick and easy, and I really appreciated how polite and straightforward Robert was. Excellent service all around. I'd definitely recommend this location!

Thank you YELP!! I had my oil change at American Tire and this location was exceptional, great…read moreservice and the staff are very courteous and friendly. My representative Robert was such a cool guys and funny as hell which make my day!! If I could give this place a 10 Star this place deserves it. I will come back and get my tires and great prices!!

Another great visit to Big Brand Tire at this location!…read more Advisor Nic is always friendly, helpful, and takes the time to answer all my questions. Also a big shoutout to the crew for rotating the wheels on my 4Runner. Everything was completed in less than 30 minutes, and the whole process was smooth and easy. Highly recommend this location. I've had consistently good experiences here and will definitely continue coming back!

Absolute Safety Hazard! Overinflated my Model 3 tires to 62 PSI!…read more I took my Tesla Model 3 to Big Brand Tire for a routine tire rotation. The official recommended tire pressure for this vehicle is 42 PSI. Unbelievably, the technicians inflated my tires to a staggering 62 PSI! To make matters worse, the maximum cold pressure rating molded on the tire sidewall is only 50 PSI. They inflated it a full 12 PSI past the tire's own absolute safety limit! This is not just a minor oversight; it is an egregious and incredibly dangerous mistake. Driving a Tesla at 62 PSI felt like driving on rocks. It could have easily caused a high-speed blowout, catastrophic suspension damage, or a serious accident due to reduced traction. This level of gross negligence shows a complete lack of basic training. If you care about your car and your life, avoid this place.

Really impressed with Just Tires. The guys there are fast, helpful, and just get the job done…read morewithout making everything complicated. I had actually gone to America's Tire right before this and ended up leaving because I was completely ignored, even after walking into the customer service area. I decided to try Just Tires instead, and the difference was night and day. They helped me right away and made the whole experience easy. I went back again about a week later for a tire rotation and was finished in around 15 minutes. Great service, no runaround, and no wasting your time. It's refreshing to find a place like this. I'll definitely be coming back.

A little over a year ago, around February, I needed urgent service on my car while working…read morepart-time as an Uber Eats driver. As someone from the Bay Area and studying in Santa Barbara, I have a Goodyear membership and was specifically looking for a shop with reciprocity. This shop not only honored that but went above and beyond! They fixed several issues with great care, and the entire team delivered exceptional customer service. Robert was incredibly kind he even drove me to the nearby Amtrak station so I could get back to Santa Barbara as my car needed servicing. The service and personal attention I received were outstanding. If I could give them 10 stars, I would!! Highly recommended!

Brought my 2025 4Runner here for a 4-wheel road force balance and alignment. Firestone had worked…read moreon the alignment before but they never really got it right and my steering wheel was still crooked. The Thousand Oaks location actually referred me here because their alignment machine is a little dated and couldn't properly align the MY25 4Runner. I dropped the truck off and picked it up before closing. Luke was my service advisor and was very welcoming and friendly when I got there. Most importantly, the alignment came out perfect. Steering wheel is finally straight and the truck feels much better now. I'd definitely come back here again for alignment or road force balancing. I'd probably give them 4.5 stars because of two small issues. I noticed after I got home that I was accidentally charged twice for the alignment. I called them back and they refunded me right away, so no big deal; the other thing was I specifically mentioned that I didn't need a tire rotation since I had just done one at the Thousand Oaks location less than a week before, but they rotated them anyway. I know they were probably just trying to help so it wasn't a huge issue either. Overall, I'm very happy with the service and especially the alignment. I'd still highly recommend this location and will definitely come back when I need alignment or road force balancing again.

great prices and service. I will continue to use Big Brand. Purchased tires for my travel trailer…read morethis time. Easy in and out. Beat everyone's prices by over $200.

If your vehicle doesn't need immediate attention, I highly recommend visiting on a weekday to beat…read morethe crowd. They have a very comfortable waiting area, and a really cool place: they have real birds there! I first started coming here years ago for quick oil changes, and they've always been fast. Just recently, I went in with a nail in my tire. They found the issue immediately and fixed it for just $30. This place is quick, honest, and highly recommended!

Skip this shop if you have a lifted 4x4…read more I brought my lifted 4x4 to this shop for an alignment. The front desk team was highly confident in their capabilities, but unfortunately, the actual alignment job tells a completely different story. I have adjustable control arms and suspension correction brackets. Instead of properly utilizing this adjustable hardware to dial in an alignment, the tech performed a basic "toe-and-go" job. They over-cranked my front caster just to force the machine's screen into a factory "green" range, which pushed my front camber out and will aggressively shred the outer shoulders of expensive off-road tires. Worse yet, they signed off on a crooked rear axle. Because of this massive miss, the vehicle literally crab-walks down the highway. Because the standard machine screen tells technicians that a factory rear end isn't adjustable, the tech completely ignored my highly visible, fully adjustable aftermarket rear links. While they offer a warranty to fix it, an alignment shouldn't require a second trip just to get the basics right. Handing a customer a vehicle with tire-shredding camber and a crooked thrust angle is a massive oversight. Intentional or not, the only party that benefits from letting a vehicle leave with tire-wearing alignment specifications is a tire shop looking to sell a replacement set of rubber sooner than necessary. If you have a stock commuter car, they can likely handle it. If you have a lifted truck or aftermarket adjustable suspension geometry, skip this shop and take it to a dedicated chassis specialist who understands geometry, not just color-coded computer screens.

My mom asked me to write a review about her latest visit to Pep Boys on TO Blvd. In TO. She…read morediscovered her battery was dead in the morning. After calling the dealership and receiving a ridiculous quote for a replacement, she opted to call Pep Boys. She said Kenny searched high and low for the car battery that her old Hybrid required. He arranged to have it delivered to their store that day, after initially thinking it wouldn't be available until the following day. She was thrilled to save considerable money compared to what the dealership charges, and was able to make it to an important appointment she had in the afternoon. Thanks for taking care of my mom, Kenny.

I visited this location on March 15 to replace four tires on my work vehicle. I was told the job…read morewould take about 2 hours, but it ended up taking 3.5 hours. After that, they told me that two of the tires they installed were the wrong size and asked me to come back within three days to have them replaced. At that point, I was already frustrated with the wasted time and the need to return. I came back on Tuesday as instructed. The employee who helped me seemed unsure and told me it would take about an hour to confirm if they could fix the issue. After waiting 2 hours, I finally got my vehicle back. As soon as I got on the road, the car started shaking badly, so I had to return again. They rebalanced the wheels, which took another hour. By then, I had already spent around 6-8 hours dealing with this. A week later, I discovered that all four tires were losing air. On top of that, the TPMS system was not programmed correctly, and my dashboard showed incorrect tire positions. I tried going to other Pep Boys locations, but every time I was told the minimum wait time was 2 hours. Given how much time I had already lost, I couldn't afford to keep missing work. I called the company directly, explained the situation, and they scheduled me at a location near my home. I showed up at 8 AM for my appointment, only to be told the technician wouldn't be available for another 2 hours. At that point, I gave up and went to another tire shop, where they helped me immediately. Overall, I will go anywhere else for tire service but Pep Boys. I have never experienced such poor service from a chain. The staff were unprofessional, and their ability to fix their own mistakes was extremely disappointing.

Our family has worked with this Firestone (Thousand Oaks Blvd location) for over 30 years. Our…read moreincredible journey (July 2026) at Firestone with Ray was AMAZING. Ray provides superior customer care! He is expert in his craft, cares about his customer. His communication throughout this process was wonderful. Our children took a quick trip to visit our father (97 years young). Ray and team managed to work their magic. The car was serviced beautifully, expert and within the time quoted. Ray is to be commended! This level customer care is so rare. We appreciate everything done for our daughters auto. Ray thank you for all that you do!

I'd like to share my recent experience with Firestone Complete Auto Care at this location, and…read moreunfortunately, it has been deeply disappointing. Work Order: 221838 Initial Diagnostic: A/C blowing hot air due to a leak Recommended Resolution: Remove and replace A/C compressor, then recharge Outcome: Not resolved Despite four separate visits, the issue remains exactly the same as the A/C still blows hot air. After so many attempts, I asked if I could receive a refund, and I was given two options: 1) Bring the car back again 2) Submit a claim I chose to submit a claim because, after four unsuccessful attempts, I no longer felt confident returning to the same shop. The claim has been submitted, and I am now waiting for a call from the inspector. I also had to contact Firestone Customer Service myself to obtain the claim number, as it was not provided to me by the shop. I understand that mechanical issues can be complex, but customer service should never be compromised. This experience has left me frustrated, inconvenienced, and without a functioning A/C system despite the time and money invested.

Been going here for years. Hard to trust just mechanic, and I've been to a lot, but I trust the…read moreemployees here. The prices really can't be beat. Oil changes less than $40. A lifetime alignment deal that pays for itself in no time. $9.99 to look the car over for anything concerning. TV, refreshments, a big lounge, bathrooms and the mall near by. Can't ask for more. They are accommodating, knowledgeable, honest, and helpful. I highly recommend them.

Ricardo and Jay were very nice and helpful. The did their best with discounts. But they put me on a…read moremaking list when I asked them not to. Now that data broker shared my personal information that puts my safety in jeopardy. Firestone makes it difficult to opt out. I'm very disappointed and now I have to pay a company to try to scrub the internet of personal information. And already I am getting spammed.