1. Jiffy Lube Oil Change

    1. Jiffy Lube Oil Change

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    Thousand Oaks, CA

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    Jiffy Lube Oil Change

    3.9 (291 reviews)
    Open 8:00 am - 6:00 pm

    Services - Jiffy Lube Oil Change

    Auto brake repair

    Auto engine repair

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    Jose Christian and Jason!! Helping us out!!

    Great service! Jose Christian and Jason super helpful!! Service was fast service!! They got everything done on point. They helped us out with our tire as the service we requested. Budget friendly definitely come here for your cars!!

    Engine overfilled with oil

    WARNING: Negligent service caused catastrophic engine failure I took my vehicle to Jiffy Lube on Thousand Oaks Blvd on December 26, 2025 for a routine oil change. The car was barely driven afterward. A few days later, while driving on the 101 freeway, the engine suddenly made a loud mechanical noise and the check engine light came on. I narrowly avoided a serious accident and had to pull over onto the left shoulder before the car completely shut down. The vehicle was towed to a licensed mechanic, who determined the engine had been severely overfilled with oil--far beyond the acceptable range. This caused oil saturation and complete engine failure. The car is now undrivable, with over $10,000 in damage. I contacted the manager Daniel at this location and provided photos from the mechanic. I also offered to allow Jiffy Lube representatives to inspect the vehicle in person which is 5 min away from them. This was refused. Instead, the manager insisted their internal process was followed and claimed they have video footage, despite the clear mechanical evidence showing improper service. The condition of the vehicle directly contradicts their claims. Let me break it to you Daniel showing the customer the dip stick with oil level doesn't mean u did nothing wrong. This situation resulted in: * A dangerous roadside emergency * Total loss of use of my vehicle * Significant financial loss * Major inconvenience and stress Based on this experience and the lack of accountability afterward, I cannot recommend this location. A basic oil change should never result in total engine failure.

    Orlando, Jose, Christopher and jason all worked so fast. I was out so quickly and super affordable. I'll definitely be back.

    Faulty battery with stickers removed and the size of the battery is too small.

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    1 month ago

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    Jiffy L.

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    2 months ago

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    7 days ago

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    3 days ago

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    5 days ago

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    1 month ago

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    3 months ago

    Fast, commutative, and quality service every time. Thanks to Jose for the great customer service!

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    2 months ago

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    1 month ago

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    2 months ago

    Great service and very helpful! Thank you for the quick service as well. They are nice and speedy

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    7 months ago

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    2 months ago

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    2 months ago

    The guys at Jiffy Lube are outstanding and make you feel about them taking care of your car

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    4 months ago

    Always quick to service and make sure my car is running well. There's hardly ever a wait

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    4 months ago

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    2 months ago

    Great service and super friendly, they did 2 oil changes for me extremely quick. No appointment needed

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    8 months ago

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    8 months ago

    José and the whole team did a great job! Very fast and quality service. I will definitely be back!

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    10 months ago

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    3 months ago

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    6 months ago

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    9 months ago

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    4 months ago

    So helpful! great customer service. I had no clue my oil needed to be done and fluids topped off and quick service

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    8 months ago

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    8 months ago

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    4 months ago

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    4 months ago

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    5 months ago

    Thank you to Andreas and team for the oil change and helpful recommendations! We appreciate it!

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    1 year ago

    Great Service! Even used a coupon so oil change came to $42...would highly recommend for future oil changes and fluid top off, etc

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    10 months ago

    Great service! Very helpful staff. Very helpful to address current and upcoming car needs.

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    7 months ago

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    1 year ago

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    9 months ago

    Great service every time! Jose was very helpful and informative. the oil change took no longer than 15 minutes on Wednesdays afternoon.

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    7 months ago

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    1 year ago

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    7 months ago

    Jose was very helpful with an oil change. Great service and did exactly what was asked. Would highly recommend!!

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    1 year ago

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    8 months ago

    love the Thousand Oaks Jiffy Lube! Orlando and Jason did an AMAZING job! it was fast, efficient and my car is running smoothly again!

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    8 months ago

    Jose was very helpful and explained everything throughly. The price was excellent and they did a great job.

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    10 months ago

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    Page 1 of 8

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    Review Highlights - Jiffy Lube Oil Change

    Jose (assistant mgr) and his two coworkers were polite, The funny thing is Jose did most of the work.

    Mentioned in 73 reviews

    Read more highlights

    Jiffy Lube Oil Change

    Jiffy Lube Oil Change

    3.5
    (232 reviews)

    Very detailed and helpful service from Rolando. He went the extra mile! Checked everything out in…read morethe engine and I'm leaving there confident

    I had one of the worst service experiences in 20 years as a customer of Jiffy Lube…read more I first went to the Agoura Hills location, where I was told they didn't have the oil filter for my car and was sent to the Thousand Oaks branch. After driving there, I was met by an employee named Jose who was turning customers away. When I asked for a simple oil change, he told me there would be a 2-hour wait--which I agreed to. Then he added that only after those 2 hours would he check if they even had the correct oil filter. This is completely unacceptable. I asked him to simply scan my license plate or check the system--something that takes seconds. I've been a customer for over 20 years with 5 family vehicles, all on record. He refused. Instead, he repeatedly told me to wait 2 hours just to find out if the service could even be done, or to go to another location. This is not just bad service--it's laziness, poor attitude, and total lack of basic professionalism. Jose clearly had no interest in helping, and management at this location is just as responsible for allowing this level of incompetence. Bottom line: I will never return to this location or any Jiffy Lube again. Neither will my family, and I strongly advise anyone reading this to avoid this place. This kind of business attitude should not be tolerated.

    Jiffy Lube Oil Change - autorepair - Updated July 2026

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