Service request completed pretty promptly even though there was a short wait on not in stock tires…read more Dependable company have used in a few states consistent great service

Horrible customer service. Went to the store anti get tires replaced on my vehicle. Paid for the…read moretires and was told we would be called when the tires arrived! We never received a call. We called and were told the tires had arrived. We then had to make an appointment to get the tires installed. We arrived and left the car and the told we would receive a call when the work was completed however again we never received a call. When we called to inquire, we were told the car had been ready for two hours!

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

Did a great job for me and they were able to help me with a key problem I was having. Good prices…read morealso.

Hours of operation are appalling, closed on a Friday?? Do you realize how much business you're…read morelosing out on being closed on a Friday? To me that screams lazy and I'm glad I wasn't able to be serviced cause that concerns me on the care I'd receive.

I brought a tire from here ( guess what the next day it went flat).. Took it back , had it checked…read morethe told me nothing was wrong .. Long story short it had a small hole in it ..

I've been going here for over 5 years. I will recommend them to anyone. It's a peaceful environment…read morewith gospel music playing. Mr. Tad n his nephew are the most kindest, honest, and patience with me. They are genuinely concerned! They have another shop on Airline Blvd. n Ports.

Had my 04 Toyota service for oil change on Jan 6, 2026…read more Technician Jameel always give excellent service. He is so polite and courteous each time I go to the location on University Blvd, Suffolk VA. I will refer my friends and family to this location for excellent service.

I've been going here for years now to get my car inspected. As someone who can work on cars, I get…read morefrustrated with all the you NEED, this sales tactics. I recognize this is a business and they do generate some sales from the state inspection but the experience is night and day between this place and a dealer. The tires on my car were getting low (still passed inspection) and they suggested I should consider getting new tires and let me go with a price sheet of tires available to me. I genuinely appreciated this no-pressure method. In the past when I did my inspection, there were a few instances of needing minor things, but still, no high pressure dealer sales garbage. Hands-down my go-to place for state inspections. Food Taste: n/a Overall Service: 5 Value of food to cost: 5 Facility: 5 Repeat customer: yes Dog Friendly: no

Discount Tire is an Excellent Business if you Need Tires, Or Work on Your Wheels and Tires, The…read moreStaff are The Best Representatives of Their Company, Honest, Friendly, and Knowledgeable, and Well Priced. I Recommend Y'all To Give Your Vehicles Over to Them, You Won't Regret it.

This store was close to perfect with a hiccup that I felt a 5 star was not representative of my…read morevisit. Other Discount Tire experiences have all been strong, I'm a fan. While driving my daughter's car out of town I got a nail and luckily made it into the shop. Lordy they were busy for a Friday. However, customer service was professional and friendly. Staff looked at the car upon checking in. Unfortunately the promised wait time was 2.5, but all good in their nice month AC, outlets and complimentary bottle water. My deduction was over the Men's room which was dirty, had debris on the floor and no soap or paper towels. I did let staff know. The car tire was pulled and a single nail located which the tech showed me. He was friendly and efficient. My problem was solved and back on the road with no charge as patches are complimentary. Thank you Discount Tire. 4.5 rounding down with dirty men's room with no soap or towels.

I had a great experience at Harris Tire Service, The owner John goes above and beyond in providing…read morehonest, fair , and was transparent about my repairs. My car was fixed quickly and at a great price. I highly recommend Harris Tire Service to everyone in the Portsmouth and Tidewater area.

Dropped my car off for tires, got brakes messed up. I inquired about the issue, and was treated…read moreharshly stating one had Nothing to do with thr other. When I disagreed, I wad threatened to be throw through the glass. Its one thing to disagree about service. Totally another too treat customers like that. Legal action has to be taken. And the guy at the front desk was a decent guy.

Under NEW MANGAMENT, Knowledgeable staff, Great service, reasonably priced.. Highly Recommend…read more Cassandra the Guest Specialist was very knowledgeable and truly cared hard to find people like this... The new manager Tim is really good and his customer service skills are above and beyond.

I should've looked at the reviews before calling and booking an appointment, if I could give this…read moreestablishment 0 stars I would. From booking an appointment to being helped, it was horrendous. Something punctured my tire overnight and I called as soon as I noticed, booked an appointment for a tire patch, a very simple fix that realistically I could do myself I just don't want to, and waited over 4 hours before being turned away when I voiced my frustration at the wait times. They overbook their schedule and then get mad at you when you've been waiting, watching people come in after you and leave before you. The price is okay for a tire patch, but considering I waited over 4 hours, didn't get seen, had to go down the street ON A FLAT TIRE STILL to go somewhere where it's a little more, I'd pay the little more every time over dealing with dumb@$$, lazy @$$, inconsiderate people. When you book over the phone, it's not even the people in the shop, but a call center somewhere in New York... for EVERY tire choice. You have to request to speak with the service manager and be transferred. Terrible TERRIBLE business.