Lazy and very unprofessional, would not recommend to anybody, waste of time and money.

If I could give ZERO starts I definitely would but I did a move with the owner of the company which is Marcus Kelley Sr. n during the move one of my TVs was broke while n his care.. I asked him reimburse me for the tv but he's stating that "He don't know if the tv was broke before" like lets me real it's no way I'm bout to have a tv wrapped (As you can the tv is laying flat wrapped n a cover) but when he loaded on his trailer he had it facing the wall with NO PROTECTION he say he had covers on it but you can't see anything.. I've reached out to serval other moving companies to get their take on it.. & They all stated that due to him having that tv like that most definitely did the damage to the tv. . I paid him $1500 for the move yall this man really said I low balled him when he's the one that gave me the price then turnt around m said he really didn't want to do the job k.. I'm post the full conversation.. Like I'm n the process of disputing the FULL $1500 since he don't wanna reimburse me $300 for my tv .. I also left a review on his business page on Facebook but he blocked me but before he blocked me he also posted my address. i will post pictures of our conversation for proof.. if you look on Facebook he's n other groups w bad reviews he's also been kicked out of serval groups due to how he handles business.. read more

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Tier One consistently goes above and beyond! My family used them exclusively whenever we need something(s) moved. They are always on time and I know I can depend on them to take good care of my things. I've never had a single thing damaged in any way. That's saying a lot for a moving company! The technicians are experienced and friendly. I highly recommend Tier One Moving! You won't be sorry about using them for big or small jobs. Thank you Tier One!! read more

The packers showed up on time and packed everything early. They seemingly ed to pack well and truck loaded. Truck went straight through for us to a storage location and waiting to move in soon. So far this is one of our better moves. read more

Tier 1 Moving & Storage - Truck loaded to head out! - Movers Near Me

We used this company to move my mother recently. They arrived on time with all of the necessary equipment to move her furniture and other belongings safely and efficiently. The movers were all very professional and were so sweet to my elderly mother. They worked quickly while still taking care of her valuables. I would definitely recommend this company. read more

We used this company to move some furniture within our house. The movers were punctual, calling ahead to confirm their arrival. The men were courteous, accommodating and had all the necessary equipment. The move went seamlessly and finished in less time than expected. We would definitely recommend this company to anyone looking for movers. In closing, we would also say that their price was much lower than some of the other local movers we spoke with. read more

Awesome service! Tier One came out same day to install my tv after I got home from work without any problem though it was late. Everyone should use them if you need fast and professional service in the area! I wish I could give them 6 stars! read more

Tier 1 Moving & Storage - Photo of my installation - Movers Near Me

The whole crew was so awesome and respectful they took the time to value my items, not one scratch and I appreciate the entire crew and also kudos to management your guys were so sufficient and honorable. I will continue to suggest this company for anyone who is looking to get moved. Thanks once again for everything!!! read more

I used this moving company for my move a little over a month ago. My movers were LD, LV, and Phillip. They showed up on time and were ready to work. They worked efficiently, quickly, and they were in good spirits as well. They were also very professional and they handled my items with care. In fact, all communication with this business was prompt and professional. The owner even followed up with me to see how my move went. I would definitely recommend and would use this company again. read more

An hour and a half late, no notice. Multiple breaks. Didn't place things in the right rooms. Didn't even put the furniture together as they said they would. read more

I used tier one moving again for the second time. Same great value Same great service. Try them out you will be satisfied

Marcus and his team are amazing. Not only was the movers very professional. They listened and ensured our belongings were handled with care. They also mounted our TVs and hung my pictures at a very reasonable price. I works definitely recommend their services and will be a repeat customer!!! read more

I would like to recommend Tier 1 for mounting/hooking up TVs. They hooked up the in our Living Room and Sports bar. They were very professional and everything looked great! We are looking forward to them coming back out to install our projector in the media room! Thanks read more

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I can't say enough good things about Marcus and his crew...They are awesome! I am a furniture refinisher and have used him to pick up/deliver massive furniture from clients and have never been disappointed. Always prompt, courteous and careful. They wrap everything so carefully and professionally. I don't hesitate to recommend Marcus and Tier One whenever anyone asks if I know a mover! read more

Absolutey the worst experience in my life with movers!! For the fear of retalliation of these two men and my life, I will say not more. However, the management office and police were called and police had to come out!! DO NOT USE THIS COMPANY!!!! read more

Tier One Moving responded very quickly to my questions and provided a quote on the piano from a picture, which was helpful. The 3 person crew were very friendly and wrapped my furniture very thoroughly for protection. They arrived on time. My only comment is that when figuring out the price for the piano before booking, I didn't state (and they didn't ask) that it would be moved from a first floor to a second floor. Moving to a second floor is understandable but it didn't occur to me then; my recommendation would be to ensure to state that up front so the purchaser knows all the potential costs at the time of booking. Otherwise, I would highly recommend. read more

Overall I had a great experience with Tier 1 Movers! The 2-man moving crew quickly moved all my items from a one bedroom to another one bedroom apartment on the third floor. A little bit more expensive than I expected, but the service is quality and professional. Also, TV mounting was a day late but not a deal breaker I'll use again and would recommend! read more

Great service! I called Tier One 1 day before my move and they accommodated me on the spot. The process was easy breezy. The movers were professional, fast and very nice. The whole move only took 1 hour and 15 mins. I will definitely be using them again and will refer them to all of my family and friends! read more

Requested a quote from Yelp and received a response quickly. Customer service rep was fantastic and responded to all of my questions immediately. The crew did a great job and were incredibly friendly. Did a fantastic job. Will use again. read more

If you see Tier One Relocation as the company on your PCS move push back on your local TSP and hard. Go to the BBB and see how they handle customers and complaints. https://www.bbb.org/us/wv/weirton/profile/moving-companies/tier-one-relocation-llc-0282-92018576/complaints This company had no idea when drivers were picking up, estimates were not communicated to the driver's company in a timely manner, when the driver tried to leave a portion of the HHGs Lynnette was able to make them take it all. I had to call Tier One to let them know that I had been contacted by the driver. Lynnette is the only bright spot in this story, but she can only help so much. SO...HHGs are left at our origination location with no plan in sight. I have to call Tier One everyday for the plan. Turns out they are so concerned that they are emailing the driving company. I finally tell them they need to call. Over two weeks later is the planned pick-up, which will take another 1.5 weeks because of Thanksgiving. Tier One still continued to get the delivery date wrong right up until the day which was over seven days past the promised delivery date. In the meantime I had to call Tier One to find out the process for the inconvenience fee. What a joke that is. Non-specific information and verbal authorizations to rent a refrigerator, and then "Delay Claims" no name, just Delay Claims, dithers about the inconvenience they caused. Bottom line--they should not be doing PCS moves on the taxpayer dime. They do not care about your HHG, they do not care about your inconvenience, and except for Lynnette literally no one you talk too knows what is going on. They just read from a script. Given the stress of moving as often as military folks do, this company does not deserve the contracts the military provides. Tell your TSP NO! Or plan to do the heavy lifting that the contract is paying Tier One to do. When you have to assess the inconvenience fee, make sure you understand two things: they will not reimburse you for groceries, and they will only reimburse you for items rented or purchased beyond the member's daily per diem and incidentals. You must exceed that amount to get anything else; so, eat out every meal and save the receipts. The devil is in the details, and this company does not care one little bit about your inconvenience. They care about their government contract, not your satisfaction--and there is a difference. read more

They responded quickly with a quote and arrived on time. Service was fast and items were handled with care. Marcus was very courteous and I would definitely use them again! read more

No show. No refund. Trusted the reviews. Paid a $35 booking fee. Was told we were scheduled for early Sunday morning ,jan27th, to move a bed from my sons apt downtown to cypress. We were there at 6am. When I checked with owner later Sunday morning was told 11-12. Nothing... several calls with no answer until 2pm. Was then told a driver was on the way so expect 45min-hour. At 3:30 nothing and no phone call. Multiple outgoing phone calls with no answer until 4:00. Finally an answer that said they should've been there he would call right back. Told him we couldn't stay any longer. Never a call back! Left at 4:30 to come back to cypress. Then he called at 5:00pm to say they were there! We had already been strung along since 6am. 10 hours of waiting! Owner apologized and promised a refund of booking fee but nothing once again!! Did not want to post a bad review but when the refund never came( it's been a week) I realized the management was poor and my business didn't matter. read more