Molly and Joon are the sweetest employees at a Tiffany store I have ever had the pleasure of meeting. They made my experience so swift and simple. Their selection was very wide. read more

The absolute worst customer/client service in the entire jewelry industry. I would save your money and go elsewhere. I would advise everyone refrain from doing any business with Tiffany & Co. As they have given me the absolute worst treatment I've ever experienced in my life. It's an even worse experience being that I've been a customer/client for over 12 years. I ordered a jewelry piece February 2025 (ORDER #121121672) which should have only taken a couple of weeks. They gave me the runaround for 10 months...... and constant excuses as to why they couldn't give me the jewelry I had already pre-paid/pre-ordered. This includes main customer service continuously ignoring my emails, which I have evidence, where they did not answer my 10+ email complaints. After calling and emailing nonstop, I finally received a response in October of 2025! I expressed my extreme frustration to the customer service agent. She said someone would get back to me regarding this matter. Without notification ..... they shipped the jewelry item to a random address that is not associated with my account. I clearly told my sales person and the manager to please have the piece of jewelry sent to the Tiffany & Co store due to the high value, and it would be much safer overall. Now it's January 2026 almost one year since I placed my order with Tiffany & Co and still have received no jewelry at all. Their customer service promised that they would be sending me another piece of jewelry because they sent my package/jewelry to a random address which had gone missing. To this day I have not heard from anyone at the Cherry Creek store, not even my own sales person or the manager has reached out to apologize or try figure out the situation. I'm out several thousands of dollars and will be filing a complaint with the Better Business Bureau. read more

If I could rate this place a 0 stars I would!!! Every single worker looked miserable seemed bothered and wouldn't pick their heads up from their phone. Horrible energy in that place. I love Tiffany but I refuse to ever buy from this store. They looked at me like I didn't have money to buy anything because I'm not white. The moment I left the store I knew I would never step foot in there again. read more

I bought a ring there and the sapphire fell out within a few months. It took them months to repair it and and I had to pay to pay $$$. I now take it to ensure that the stones are tight, it takes over two hours and then additional unneeded time when you go to pick up. Better selection and better customer service at nearby jewelrs read more

I have a "return to Tiffany's " necklace, that's a little older. My father purchased it for me years ago. The clasp broke, not to say anything about the quality, it is a dainty piece. As reading the reviews , and their repair policies, I always thought that if you purchased a piece at Tiffany's , maintenance was complimentary. I get that the repair will cost for parts and labor, but to polish it or clean it once or twice a year should be a given. Only if you purchase a diamond or Gold. As if the guests who prefer silver are less important . I'm just saying , their silver prices are pretty high, for there not to be some kind of service or experience that goes along with it. So I already have a bad taste in my mouth before even walking in the door. Tiffany's has always been a very classic style and have some timeless pieces including the "return to Tiffany's " line. If I can't wear it, what's the point. I will be attempting to go into the Tiffany's in Cherry creek today to get my necklace repaired. Depending on what it'll cost. I do not have high hopes or expectations .Maybe they will surprise me... I'll keep you posted. read more

Tiffany & Co - Broken clasp... need repairs - Jewelry Near Me - Denver, Colorado

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Do not buy a yellow gold ring here. I bought my husband a wedding band here, he wore it driving to dinner and at dinner, so maybe 6-8 hours, realized it was too big and he took it off. I went to exchange it, both sales people told me they could not resell it because it had a scratch. So either 1) the ring was scratched when we bought it or 2) the ring scratched within hours of wearing it doing everything activities. Too bad, the charm of "Tiffany" is crushed and apparently the gold they use is very poor quality. Lastly, what happened to good customer service? Both sales people, one apparently a manager only talked about how they cannot resell the ring so could not accept a return and could size it for us, So disappointing. Maybe Shane & Co has better service and materials. read more

Purchased a piece of jewelry on 12/22. Called the company to check on my order since I had not seen a tracking number. Was assured the item had shipped and would be delivered before Christmas. Christmas Day came and went without delivery. Called on 12/26 and learned that the item never shipped. I'm disappointed. My wife is doubly disappointed. I'll never buy from Tiffany again and encourage others NEVER to buy from Tiffany. read more

Just bought an iconic Tiffany necklace and Molly was wonderful. Can't say enough about the great service I received from the moment I entered until I left. I will especially enjoy wearing the necklace because of the service I received. Thank you, Molly! read more

I grew up watching breakfast and Tiffany's and maybe that's why it's my favorite jeweler, but their products are also beautiful, elegant, timeless and amazing quality. I treated myself to a beautiful silver ring and felt like a queen from the minute I arrived. Someone opened the door for me, I was instantly greeted and assisted with purchasing the correct size ring. It's gorgeous and I have not yet taken it off. I love the ambiance here! So classy and I feel like Audrey Hepburn. There's no place like Tiffany's. Good things come in blue boxes! read more

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Extremely disappointed today I went in to pick up five pieces of my jewelry I left for cleaning. And though they placed each piece in a separate pouch. When I asked for a bag to carry them out they placed them in a clear used zip lock bag when I went out front in said can I buy a bag? I got a plain white bag ? Like really wow! It really took from the whole experience of luxury and what I believe Tiffany & Co represents. This to me was very poor service! read more

Tiffany & Co - Jewelry Near Me - Denver, Colorado

Horrible customer service, was looking for a ring and there was no information on the web site, a vague description but no price, no way to order and none of their stores had any of the rings. The person on the chat was not able to answer any of my questions. Advertised as Tiffany Client Care At Your Service, but they were not. Went somewhere else. read more

Tiffany & Co - Jewelry Near Me - Denver, Colorado

Terrible store I always buy Tiffany for gifts and have some beautiful pieces myself (including my wedding ring!) but this store sucks. Reminds me why I usually just order online. They were not particularly busy and one of the sales reps was texting or doing something on his phone so I finally went to the security guard and was like we know what we want to buy so can someone just get it for us and he points to the dude on his phone who had been ignoring us for ten minutes We bought the item but that guy certainly didn't earn his commission. read more

Hi, absolutely love my very old Tiffany watch but I had worn it to death. I sent it back to Tiffany to clean, replace a battery and polish. It came back looking brand new. It's gorgeous. The cost for all the repairs was quite reasonable and I'm a happy customer. read more

My first piece of Tiffany jewelry was my engagement ring and all of my jewelry is from this elegant store

What an amazing store! I've never been to a Tiffany's before and let me tell you, the staff was still as friendly as can be. I told one assistant I was just looking cause I've never been for and she told me to look around and ask if I had any questions! Even though I was not going to purchase anything the staff was still friendly and kind to me! What an amazing first time experience! read more

Tiffany & Co - I think I'll have breakfast at Tiffany's ;) - Jewelry Near Me - Denver, Colorado

This review in regards to service not the product. This is in comparison with how well and cared for my husband and I felt when we shopped at the San Francisco store - there we felt welcomed and listened to. The Cherry Creek location staff seemed snobby and not attentive. My husband has had his band resized twice at San Fran .... I came in to resize mine after receiving an eternity band and. Wedding a bit more wiggle room with the engagement ring, wedding band and the eternity all on the same finger. And this is where the experience started to feel weird. The service staff gave me the 3rd degree about actually purchasing the item at Tiffany's - and then lectured me about how I should not have it resized since it looked like it was my size (to them, not the Pearson actually wearing the ring daily). The experience made me feel like I was asking for something special, when it's something so basic. I didn't say anything when we left, but on the way back home both my spouse and I felt like it was just an awful experience compared to other locations we've been to (San Fran and Vegas). The lady made me feel like we stole that ring and now wanted it remade instead of adjusted. This is the only location close to my home and I WON'T be returning. A word of advise to Tiffany - hire people who actually want to create memorable experiences for clients, instead of questioning them like this, and making them feel like they are BOTHERING your staff. read more

I was very disappointed by the customer service at this Tiffany & Co. I had to basically chase down a sales associate to get help, when there were at least five employees just standing and avoiding eye contact with me. Their selection was also smaller than I am used to from other Tiffany's stores that I've been to. I also had my 1837 set cleaned and the person in charge of the cleaning was very snotty and didn't even know the metal type of a set that they sell in store. I don't know if I just wasn't dressed 'fancy' enough to warrant decent customer service, or if everyone was having an off day, but I probably will not be back to this location. read more

I had a great experience. I knew what I wanted immediately. Richard promptly helped me, boxed up, tied on a bow and bagged my diamond by the yard necklace. He answered all of my questions and was very professional. I plan on returning again next year for a ring. read more

The product, of course, is unparalleled. The service at the Cherry Creek store...horrible. We spent over $30,000 on a ring. We were interrupted constantly, not 'listened to' and disrespected. The consultant - no, salesperson - even criticized the ring my wife was wearing. I wish there was another Tiffany & Co. store closer to us. the experience itself was...disappointing. I can only liken the experience to waiting a long time to visit Disney World, only to find Mickey Mouse smoking a cigarette, using foul language and pushing children. Disappointing experience at the Cherry Creek location. read more

Just a shitty Tiffany's all around. Not where you go to get Tiffany's level service by any means. Any Tiffany's store in LA will gladly meet your service, steer clear of this one. read more

A trip to Tiffany's is always special. My wife and I ventured there yesterday to purchase a Sterling Silver Dog Bone Charm for our 4-month old Schnorkie puppy as well as a ring for my wife. Our friends at Tiffany's welcomed us and our little puppy enthusiastically into their store there at Cherry Creek! Rachel took the lead on assisting us and couldn't have been nicer, more attentive, and professional while assisting me and my wife. Actually, because she was so genuine and thorough with explaining different options to us, we ended up buying an additional charm for another one of our puppies and may consider other purchases in the near future. The highlight was when We were sitting and waiting for Rachel to research availability for a piece we were considering, she brought our puppy a Tiffany's cup full of water to drink-and it meant so much. She also shared pics and stories of her and her partner's doggie as well. Just a genuinely delightful experience. Thank you Rachel and thanks as always to Tiffany's for creating wonderful experiences for both human and furry customers! read more

This was the first Tiffany I shopped at. I felt a little over my head purchasing a diamond engagement ring. However, I found the staff very professional as they helped educate me on settings and diamonds. They were not "high pressure" and were very patient with me. They kept me informed of what they had in stock. When I did make the purchase, the staff even delivered it to me down in Colorado Springs. Bottom line, this Tiffany was top notch. read more

I like to blend, to be inconspicuous. So when I broke the chain on my necklace, I was nervous about heading to Tiffany for repairs. I'd also heard bad stories of negative treatment from friends who didn't "look the part" of a Tiffany shopper. The last time I broke my chain (yes, I seem to destroy jewelry), a good friend took care of it for me so I wasn't sure what to expect. So I put on my most respectable clothing short of a business suit and headed to the mall with my bf. (Really...how could a jewelry store IN A MALL give me attitude, right?) We walked in, were greeted at the door, and were directed to Customer Service for the repair. We waited briefly behind two other customers and were then helped by a friendly woman who took care of us quickly. Since I'm moving soon, she said that I could pick up the necklace in-store or simply call her to have it shipped to me if it arrives after the move. No payment was due until pickup (or I could pay by phone if we have it shipped--for which there is no add'l charge). By the time I left the store, there was a confirmation email in my inbox of my job ticket. All in all, what I thought might be a humiliating or prolonged errand was effortless and pleasant. My bf noted that he wished car dealers offered the same level of service. It was a great experience, even though I wasn't dressed in designer clothes and was only getting repairs on a $50 necklace. read more

Today a little past noon I approached the door of Tiffany & Co and the security guard asked me, "What do I want?" I said, " I would like to look around". He said, "you can't just walk in" and began to open the door for me. Due to his ZERO class respond I told him, never mind I would rather not shop here. He threw his hands up in the air and huffed and puffed to his coworker. I was baffled by his immaturity and lack of professionalism for a luxury jewelry store. Tiffany & Co should consider hiring employees with an education and experience with luxury clients. I'm from LA, so this mall in on the lower scale of malls. I guess he's more used to that lower class clientele, but he should take a look at himself because my wallet says more than his sad little paycheck as a security guard hahaha! read more

Located in the more upscale shopping mall near the affluent neighborhood of Cherry Creek, Tiffany & Co is indeed an exquisite fixture showcasing wonderful works of unique fine jewelry and collectibles. First off, let me describe the malls in Denver, CO. For some odd reason, they don't seem to fit the typical malls I've been to in California. The malls are classy, well structured, and resemble a lodge one would want to stay in on a very cold evening. Even the Roseville, CA mall can't step up to this one. Accented by lots of marble and granite slabs, there is an efficient coolness associated with the structural rigidity of the buildings. First off, the jewelry here is absolutely exquisite. The gems are immaculate and sparkle as if there is a fire lit inside. I was hallucinating near the rubies and sapphires, my fave gemstones. Designs are simple and elegant, depending on the collection. My sister prefers the Voile collection, fine-spun delights echoing sugary confections. Imagine a bunch of sparkly fairy dust ;) I adore the 1837 collection........fine sculpting that mimic (to me, at least) the molten form of mercury. Not much into foo-foo designs. Most of my time was spent ooh-ing and ah-ing over the display cases. The sales associate were friendly, non-obtrusive or condescending. And there was absolutely no snobbery here, which I have experienced at Saks in San Francisco. Sorry I did not live up to their Japanese Tourist expectations! In the adjoining room, are displays of Fine China, sculptures, and their Sterling Silver showcase. I fell in love with their signature Tiffany band, which fit my finger like a glove. It was then, subsequently, stolen this past month at my job. The bastard........what I'd do to them if caught in the act. GRRRR! My sister purchased a very simple Sterling Silver necklace. Simple but beautifully done, with carvings and swirls throughout. I'd recommend anyone to just stop by and windowshop if necessary. It does not hurt to take viewing pleasure in great beauty. read more

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My daughter took her vintage Tiffany ring here today to get it cleaned and checked. Every single person, from the security guard to the sales associates, was rude, curt, demeaning, and unpleasant. The very last associate that helped her was nice enough, but everyone else left such a bad impression that it is unlikely we'll ever buy anything from here. I'm not even sure why anyone would want to shop here given the attitude of the staff (usually this comes right from the top, where evidently, this kind of behavior is either tolerated and/or sanctioned). Lots of jewelers have beautiful pieces--go somewhere else where you'll be treated with respect and courtesy. Ignorant snobs. By the way--they totally implied that my daughter did not have an authentic Tiffany ring! They drilled her and talked to her like she was trying to scam them. This ring is a family heirloom, passed down from my mother. So shockingly disappointed and appalled by their terrible customer service. read more

Horrible experience trying to exchange a birthday gift that didn't fit. They wouldn't do it. Never shopping with this company again. Couldn't imagine if I'd spent 10's of thousands of dollars with them. read more

I have a bracelet that I had worn a handful of times and when I went to put it on a while back it broke! I called the 800 contact and they told me no worries they would fix it. My husband dropped it off for me and it had a charge on it. I called again and was told there was a problem with it and it was going to be taken care of! Today my husband picked it up for me and they charged him! I am so angry! A girl called me and wasn't knowledgeable at all! I have noticed the quality and customer service has gone way down hill! I will trash the bracelet and spend my money with a better company that puts value on their customers and customer service! read more

Wonderful jewelry options. Poor, inconsistent, inconsiderate and unprofessional service. Would HIGHLY recommend Mejuri instead for ease, professionalism and courtesy. Plus YOU get to suggest how to thank/reward their agents... read more

I walked in the place in a really fantastic Harley jacket with patches and the whole 9 yards. They treated me as if I I was going to rob the place. I was buying an updated wedding ring for my ball-n-chain and the gal said, as she pointed her scrawny hand, "the silver is other there". Oh yeah, wanted to slap her bat-shit-silly. I shut her up when I placed my card down during my purchase and it said "Dr." on it. She was all giggles after that - dingbat chicky with cheap fingernails. Is it bad to wish a pox on her house? read more

Every girl gets excited by a Tiffany Blue Box, I am usually no exception. However, my most recent experience at Tiffany & Co. has made me reconsider. A few years ago my husband gave me a beautiful Tiffany's watch for my birthday. Time and a newborn definitely supplied a ton of wear and tear on the leather band. I went to Tiffany & Co. to see if I could get the band switched from leather to metal. We arrived late on a Tuesday night in some casual attire and were greeted by looks of disgust since we were walking in 15 minutes before closing. The staff was not one bit helpful, but instead shuffled us to the back room for service. The woman working the desk informed us that the watch needed to be shipped to New York for an estimate. Several days later my husband received an email (2 hours after customer service on the East Coast closed) with an estimate that was almost half the cost of the watch. We decided not to move forward and asked that the watch be shipped back. When we went to the store to pick it up (this time in our sweats) we got head nods but nothing else. I was happy to get my watch back, but very disappointed to see that the watch hadn't even been polished. After this experience, I think I will stick with my local jeweler and let Tiffany & Co. keep their box. read more

I have shopped at Tiffany for more years than I care to think about. I spent many a paycheck on pretty gifts here. No more. I used to appreciate the service and support that went with my purchases, but that has all disappeared. I own a Tiffany watch, and one of the perks that I used to enjoy, was free battery replacements. They no longer offer that service, it turns out. When I sent an email to the corporate offices to tell them that I did not appreciate their changing that policy on me, they replied that they would have the Cherry Creek store manager get in touch with me. Six weeks later, I still had not heard anything, so I sent another email. I heard back within a day from the Cherry Creek manager who was so dismissive and rude, that I replied that I will not be spending any more money in his store. Plenty of other jewelers with fancy gift boxes out there. When I think of all the money that I spent in this store over the past twenty years, to be treated like a chump for complaining about a policy change that effected my impression of their service was beyond the pale. Tiffany, you no longer have my heart. read more

What girl doesn't want a little blue box from Tiffany's?! I haven't had the pleasure of buying anything here as of yet but I anticipate when I do have the opportunity to have a piece of jewelry from here it will be fabulous. Customer service was top notch. I was immediately greeted and pointed in the right direction of what I wanted to look at. I was able to try on a few pieces and admire the quality and beauty. I was blown away by the sparkle factor found here and being a girl I could spend all day in here. When in the neighborhood I will be back looking at all the sparkly pieces I dream of. read more

I am a fan of both this storefront and company as a whole! While shopping for a wedding band for my upcoming nuptials, I was reminded by a close friend to not rule out Tiffany's in my search, and I am SO HAPPY to have been given the newly found inspiration. Every time that I have been in, I am treated with integrity and respect. The store manager, (I'm 90% sure that her name was Kate) was extremely helpful and kind when I had questions regarding durability and quality of the bands I was looking at one afternoon. If you are looking for an excellent salesman to work with, Lee is your guy! He is very attentive and was very honest and upfront with me. I am extremely jovial about my purchase and cannot wait to wear my band! One of my deciding factors to go with Tiffany over anyone else, was not only the staff at this Tiffany location and the quality of men's bands, but also the fact that there is an actual storefront in Cherry Creek. If you are in the market for a men's wedding band, I would tell you to not rule out Tiffany's. While they don't offer a ton of variety, the pieces that they do offer are worth checking out, IMO. read more

As you stroll into Tiffany & Co you are greeted by a guard in a very nice suit with a nice baritone voice "Good Afternoon" . to great you are cases of Diamonds Sapphires and all the other jewels girls day dream about. Look at some of the prices and you're thinking "do you have a bubble gum vending machine option?" Some of the pricing on Tiffany I would expect for a one of kind design from trice or 5Th Ave, not some high end chain. Yes, Tiffany is quality but it's quality that is easy to find. Teens with their Louie purses and they're parents by the wrist will be to your left. This would be the sterling silver display. Go during the week when school's in session. It'll be tolerable. If the bracelet doesn't fit, you'll be charged for sizing. They won't do it in house; they'll have it done at some other location and shipped to you in 2 weeks. Hmm I know my size, I could have ordered this over the Internet and had it quicker. read more

This is the first time I've been to their new, upstairs location and it wasn't bad. It isn't in the middle of the mall which makes it very convenient, which I love's. Well designed and decorated as they always are. It seemed a bit more intimate which on the one hand makes it feel more welcoming, but on the downside, it seemed (correct me if I'm wrong) like there was a lot less selection. Right away I was greeted by a lovely gentleman staffing the front and offered me a nice, cold water without even waiting until I looked like a "serious buyer" and not just looky-loo. I usually go in with something in mind and always find something nice no matter what. This time, I was on a mission to add the convertible charm to my new bracket. Luckily they had one because they aren't always there, just for sheer volume size of choices I'm sure. My major critique was sadly, the seemingly odd interaction with staff. It wasn't bad so much, as awkward and frustrating. I can only assume from the interaction that it was someone new. Or at least newer than the rest because he was the only one I didn't recognize. I never have the charms on my bracelets soldered until I have all of the charms I want and don't always buy them all at once, most of the time one or two at a time. This avoids running into uneven spacing of the charms. For some reason, this concept was lost in translation and I'm not sure why. I said that I would prefer a clasp to attach it now and for about five minutes we had this weird banter and I had to insist multiple times and have him check to get one because he was 100% sure they didn't have them. I mentioned buying the most recent charm in Vegas and he thought that was why "Vegas had it and Denver didn't because they have in house jewelers." I'm fully aware of that, I don't need a lesson. I've been to multiple stores. I did have to repeat about a dozen times, I've bought 99% of my many charms in Denver and KNOW they carry the separate clasp. Finally, after I started feeling borderline rude and pushy, he offered to call and check...... plot twist....no shocker.... they DID have the clasp. Gosh, imagine that. I've been buying these things since I can remember, I know all stores I've been to do carry them. I know this all may seem petty, but he should've humored me and stop being so argumentative about it and you're sure, just find out right away. That would've avoided me having to sound so pushy about knowing your own items. He was very nice overall once I finally had to hound him for a tiny clasp. I asked if he could please make sure to evenly place the charms on the bracelet and while he went to ring me up, a shorter lady came and started putting them on without asking how I wanted it placed or anything. Completely uneven and looks ridiculous. I didn't notice until I put the bracelet on. I know, I know, boo hoo. However! Every other time it's always been an assumed thing to place them perfectly. All of previous staff have gone so far as to lay them out, count links to make it spaced and facing the same way. I know I spent $250 that day and not $250,000 like some, so it all seems relative. I am used to that level of service and it seemed to be lacking this time around. I'll chalk it up to someone being new and perhaps the lady staff member just not having that attention to detail? Petty as all of that may sound, over the last decade I've spent tens of thousands at that store alone. I've come to expect spectacular service, even if I'm only spending $250-$2,000 at a time. I usually buy a collection all at once and this happened to be a smaller purchase, but smaller level of detail and questioning of what I want, got under my skin. Obviously I'll be back and will hopefully have service that is the spectacular level I am used to, I love this store, but the service wasn't quite as lovely this time around. This may seem like a long thing to complain about, but I don't care about the amount, it's the principal of it. When you go to Tiffany's, only the highest caliber is expected and I don't think that is asking for too much. read more

Tiffany & Co - Call me picky, but please make sure to pay attention to spacing and evenness! A pet peeve of mine. - Jewelry Near Me - Denver, Colorado

This store is horrible. Recently new to the area of Denver, I was shocked when I walked into the store I am use to Las Vegas Tiffany's and Salt Lake Tiffany's where you're treated well from the moment you walk into their door. Neither I nor my friend were greeted at this location or helped out satisfactory We would have been treated possibly better buying jewelry at Target. And felt classier. I would order by mail or go to the closest other location before ever shopping at this store. Horrible customer service read more

I was looking for a ring for my fiancé after he had proposed to me. Lily made me feel right at home. She showed me multiple options and helped me to find the right size and style for my partner. She was patient, kind, and provided excellent customer service. I can't wait to return for our next piece! read more

What can I say, they have great products. The Denver store is quite small, but the staff has always been extremely helpful and attentive. I purchased my wife's engagement ring here and they were amazing. I gave them a carat range, clarity range, price range, and style range and what did they do? The shipped in about 25 rings from different stores for me to take a look at. There was never any pressure and they clearly wanted me to be happy. Since then, we have stopped in the Denver store a few times to buy some crystal products, and if they don't have it at the store, it is there within a few days. The service department is also great and has a very quick turnaround for cleaning our jewelry. With that said, they have recently lost the ability to polish jewelry at this store, and now have to send it to New York. No thanks, I'll stick with a local jeweler for this service, or I will do it when we are in Manhattan again. Either way, for the ultimate in high-end jewelry and crystal, you can't do much better. P.S. Tiffany diamonds are actually holding their value MUCH more than the majority of other diamonds. NOTE: You pay about $1000 for each 1/10th of a carat. read more

Ok, so I have read the negative reviews and thus far, have had a totally different experience at this location. I am the mother of a 2 year old who walks everywhere (read: hot mess) and does not "dress to impress," yet I have always been treated kindly in this store. Sweaty armpits and all, they indulge me. I have had pieces serviced and had a positive experience there as well. Erik (service) and Lee are always kind and helpful. Having worked retail, I would suggest not letting one mean hag tarnish your opinion of the entire store. read more